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Help needed - PC in trouble

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Help needed - PC in trouble

Unread postby pbisac » February 22nd, 2008, 4:26 pm

Hi everybody,
Since a couple of days my laptop exhibits strange behaviour. First my Wlan disappeared, if I try to scan for wireless networks I get the message (impossible to configure wireless network). Zero configuration procedure is not working. My webcam stopped working. My NOD32 antivirus went out of order. If I try to launch it I get the message "this is not a valid Win32 application".
I took my SATA HD away and scanned it in another PC with NOD32, revealing 30 bagle infection.
Now, even with disk cleaned up all problems are still there. Are there any good fellow who could give me a hand ?

I enclose my Hijack this report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21.14.37, on 22/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\admServ.exe
c:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\IARVIS~1.0\License\lmgrd.exe
c:\PROGRA~1\IARVIS~1.0\License\VSDAEMON.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Acer\GraviSense\GraviSense.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\Acer\Acer VCM\AcerVCM.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\DOCUME~1\Paolo\IMPOST~1\Temp\RtkBtMnt.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Programmi\Windows NT\HYPERTRM.EXE
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Microsoft Office\Office10\WINWORD.EXE
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ATICCC] "C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [SetIcon] \Program Files\SMSC\Seticon.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programmi\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [GraviSense] C:\Acer\GraviSense\GraviSense.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AVP] "C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [TccSysTray] C:\Programmi\Trend Control Systems\TCC Suite\Server\TccSysTray.exe
O4 - HKCU\..\Run: [drvsyskit] C:\WINDOWS\system32\drivers\hldrrr.exe
O4 - HKCU\..\Run: [german.exe] C:\WINDOWS\system32\wintems.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Motore SolidWorks Task Scheduler.lnk = D:\Programmi\SolidWorks\swScheduler\swBOEngine.exe
O4 - Startup: Registrazione Corel.lnk = D:\Programmi\Corel\Graphics9\Register\Remind32.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O4 - Global Startup: Autorun Killer.lnk = ?
O8 - Extra context menu item: &Sample Toolband Serach - res://C:\WINDOWS\system32\ToolBand.dll/MENUSEARCH.HTM
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Programmi\Altova\xmlspy\spy.htm
O8 - Extra context menu item: Invia a periferica &Bluetooth... - c:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Crea preferito portatile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Programmi\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Programmi\Altova\xmlspy\spy.htm (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Programmi\File comuni\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: visualSTATE License Manager - Unknown owner - c:\PROGRA~1\IARVIS~1.0\License\lmgrd.exe

--
End of file - 10417 bytes

Many thanks for any help, regards
Paolo (Venice, Italy)
pbisac
Active Member
 
Posts: 4
Joined: February 22nd, 2008, 12:00 am
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Re: Help needed - PC in trouble

Unread postby Simon V. » February 23rd, 2008, 7:36 am

Hi,

I'm afraid I have unpleasant news for you. You have been infected by Trojan.Mitglieder.Q. This infection allows outsiders complete access to every keystroke, account, and password you use while on this machine.

IF this computer has been used for any kind of important data, my best recommendation is to disconnect from the internet, reformat the entire drive and reinstall your operating system and applications.

We can likely clean the infected files off the computer, and if you wish we will attempt to do so, but we cannot be sure that the infection didn't do something to your system to reduce the system security. If that's the case, you could be subject to another attack or takeover as soon as you reconnect to the internet, even after removal of the infection.

The decision whether to reformat or not should be based on what you use the computer for. If the computer has been used for any important data, you are strongly advised to do the following, immediately:

  • Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Back up all important data on the machine. Do not back up any applications (programs) or executable files (.dll, .exe, .scr, .bat, .cmd, .vbs, .sys). Those should be reinstalled from the original CD's or websites.
  • If you have used this computer for shopping, banking, or any transactions relating to your financial well being, call all of your banks, credit card companies and financial institutions, informing them that you may be a victim of identity theft, and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change ALL your online passwords - for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  • DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new password and transaction information.
  • Take any other steps you think appropriate for an attempted identity theft.

To help you understand more, please take some time to read the following articles:

What are Remote Access Trojans and why are they dangerous
How do I respond to a possible identity theft and how do I prevent it
When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

In your next reply, let me know how you want to proceed.
User avatar
Simon V.
MRU Emeritus
MRU Emeritus
 
Posts: 3388
Joined: November 11th, 2006, 3:35 pm
Location: Antwerp, Belgium

Re: Help needed - PC in trouble

Unread postby pbisac » February 23rd, 2008, 2:44 pm

Hi and thanks for your answer,

actually, searching the net this morning I found an article on Bagle worm, and the sympthoms were identical to mines. So I followed these guidelines:

In Regedit I deletes entries
hldrrr
drvsyskit
german.exe

from HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

along with
HKEY_CURRENT_USER\Software\DateTime4
HKEY_CURRENT_USER\Software\FirstRRRun.

keys. Then I reactivated the sopped services like Wlan, PC Security etc. Finally I ripristinated safeboot using a .reg file wich I downloaded.
My system seem OK now. I could re-install NOD32 ad make a complete scan, My services are OK.

Perhaps I have ANOTHER infection ?!?!?

I enclose my new HJThis report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19.42.17, on 23/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\admServ.exe
c:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\IARVIS~1.0\License\lmgrd.exe
c:\PROGRA~1\IARVIS~1.0\License\VSDAEMON.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Acer\GraviSense\GraviSense.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\Acer\Acer VCM\AcerVCM.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
D:\Programmi\Corel\Graphics9\Register\Remind32.exe
c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\DOCUME~1\Paolo\IMPOST~1\Temp\RtkBtMnt.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Programmi\ESET\ESET NOD32 Antivirus\egui.exe
C:\Programmi\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Programmi\Acer\OrbiCam\VideoEffectsWatcher.exe
C:\Programmi\File comuni\GtFlashSwitch\GtFlashSwitch.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Programmi\Microsoft Office\Office10\WINWORD.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe
C:\Programmi\UltraEdit-32\uedit32.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ATICCC] "C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [SetIcon] \Program Files\SMSC\Seticon.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programmi\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [GraviSense] C:\Acer\GraviSense\GraviSense.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [egui] "C:\Programmi\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Motore SolidWorks Task Scheduler.lnk = D:\Programmi\SolidWorks\swScheduler\swBOEngine.exe
O4 - Startup: Registrazione Corel.lnk = D:\Programmi\Corel\Graphics9\Register\Remind32.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O4 - Global Startup: Autorun Killer.lnk = ?
O8 - Extra context menu item: &Sample Toolband Serach - res://C:\WINDOWS\system32\ToolBand.dll/MENUSEARCH.HTM
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Programmi\Altova\xmlspy\spy.htm
O8 - Extra context menu item: Invia a periferica &Bluetooth... - c:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Crea preferito portatile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Programmi\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Programmi\Altova\xmlspy\spy.htm (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Programmi\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Programmi\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GtFlashSwitch - OptionNV - C:\Programmi\File comuni\GtFlashSwitch\GtFlashSwitch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Programmi\File comuni\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: visualSTATE License Manager - Unknown owner - c:\PROGRA~1\IARVIS~1.0\License\lmgrd.exe

--
End of file - 10981 bytes

Am I still infected ?

Thank you again, best regards,

Paolo



Simon V. wrote:Hi,

I'm afraid I have unpleasant news for you. You have been infected by Trojan.Mitglieder.Q. This infection allows outsiders complete access to every keystroke, account, and password you use while on this machine.

IF this computer has been used for any kind of important data, my best recommendation is to disconnect from the internet, reformat the entire drive and reinstall your operating system and applications.

We can likely clean the infected files off the computer, and if you wish we will attempt to do so, but we cannot be sure that the infection didn't do something to your system to reduce the system security. If that's the case, you could be subject to another attack or takeover as soon as you reconnect to the internet, even after removal of the infection.

The decision whether to reformat or not should be based on what you use the computer for. If the computer has been used for any important data, you are strongly advised to do the following, immediately:

  • Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Back up all important data on the machine. Do not back up any applications (programs) or executable files (.dll, .exe, .scr, .bat, .cmd, .vbs, .sys). Those should be reinstalled from the original CD's or websites.
  • If you have used this computer for shopping, banking, or any transactions relating to your financial well being, call all of your banks, credit card companies and financial institutions, informing them that you may be a victim of identity theft, and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change ALL your online passwords - for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  • DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new password and transaction information.
  • Take any other steps you think appropriate for an attempted identity theft.

To help you understand more, please take some time to read the following articles:

What are Remote Access Trojans and why are they dangerous
How do I respond to a possible identity theft and how do I prevent it
When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

In your next reply, let me know how you want to proceed.
pbisac
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Re: Help needed - PC in trouble

Unread postby Simon V. » February 24th, 2008, 7:01 am

Hi :)

Please don't run anything unless instructed to.

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

  • On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  • Click on the Run Cleaner button at the bottom right hand corner.
  • When the cleaner has completed, click Tools in the Left Pane.
  • Verify that Uninstall is highlighted in color, or click on it.
  • In the lower right, click Save to Text File.
  • Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
  • You can leave the filename as install.txt.
  • Click Save, then exit Ccleaner.
_______________________________________

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofi ... e-combofix

Post the log from ComboFix (C:\Combofix.txt) when you've accomplished that, along with a new HijackThis log and the CCleaner Uninstall List (install.txt).
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Re: Help needed - PC in trouble

Unread postby Simon V. » February 27th, 2008, 3:22 pm

Are you still with me?
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Re: Help needed - PC in trouble

Unread postby pbisac » February 27th, 2008, 6:39 pm

Yes, I tried to run ComboFix but no way, even with no programs running I get just a blue command window.....
Anyway, my PC seem normal now....

Simon V. wrote:Are you still with me?
pbisac
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Re: Help needed - PC in trouble

Unread postby Simon V. » February 28th, 2008, 2:28 am

Hi :)

I'm almost sure you're still infected, please do the following -

Delete Combofix.exe, and this folder if it exists - C:\Combofix\.
____________

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

Image

Image

Double click on Combo-Fix.exe & follow the prompts.

When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.
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Re: Help needed - PC in trouble

Unread postby pbisac » February 29th, 2008, 4:07 pm

Even renaming the file, I get always just a blu command window hangin on. I hane no other application running...
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Re: Help needed - PC in trouble

Unread postby Simon V. » February 29th, 2008, 5:11 pm

pbisac wrote:Even renaming the file, I get always just a blu command window hangin on. I hane no other application running...

Please follow the instructions in my previous post one more time - Combofix has been updated and the problems you are experiencing should be addressed.
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Re: Help needed - PC in trouble

Unread postby Simon V. » March 4th, 2008, 4:12 pm

Do you still need help?
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Re: Help needed - PC in trouble

Unread postby Gary R » March 7th, 2008, 3:30 pm

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
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