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Need Help With Pop-Ups

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Need Help With Pop-Ups

Unread postby Legato » February 21st, 2008, 3:44 pm

Hello,
I hope someone can help me. Iv'e been getting pop-ups from a site called adserving.cpxinteractive.com for the last 3 weeks and it's driving me crazy! Below is my HiJackThis Log. Thank you in advance for any help you may give.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:33:01 AM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [MVS Splash] C:\Program Files\McAfee\Managed VirusScan\Agent\Splash.exe
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash Decompiler SWF Capture tool - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
O9 - Extra 'Tools' menuitem: Flash Decompiler SWF Capture tool menu - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://vs.mcafeeasap.com/SW/ENU/VS40/bi ... 183849.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2914080387
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = vsidom.local
O17 - HKLM\Software\..\Telephony: DomainName = vsidom.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = vsidom.local
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\mjvidc32.dll (file missing)
O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\mj43dmod.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
O23 - Service: SonicWALL Agent Service (SWAGENT) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9050 bytes
Legato
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Posts: 10
Joined: January 30th, 2008, 12:59 pm
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Re: Need Help With Pop-Ups

Unread postby sjpritch25 » February 21st, 2008, 8:44 pm

Welcome to MR :hello2:

Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofi ... e-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
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Re: Need Help With Pop-Ups

Unread postby Legato » February 22nd, 2008, 2:59 pm

Thank you for the welcome and reply sjpritch25.

I’ve tried to follow all three links to combofix that you posted.
When I follow links 1 and 3 I get a “this page cannot be displayed” message.
When I follow link 2 it sends me to a site written in Spanish that I cannot understand very well, although I did find HijackThis and a few anti spyware programs I did not find combofix.

Also I am on the west coast and am on my work computer (the one I’m having problems with). I’ll be here until 5:00pm PST. I’m not sure when you’ll be able to help me but I just want you to know that I will be gone over the weekend and you may not get a reply from me ‘till Monday.

Thank you again for all your help!
Legato
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Posts: 10
Joined: January 30th, 2008, 12:59 pm

Re: Need Help With Pop-Ups

Unread postby sjpritch25 » February 23rd, 2008, 10:02 pm

Let me know if you still have problems getting to the site's, i tested them and they seem fine.
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Re: Need Help With Pop-Ups

Unread postby Legato » February 25th, 2008, 1:45 pm

Yes, I'm still having problems with those links. I hit the refresh button and I still get the same message. :(
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Re: Need Help With Pop-Ups

Unread postby sjpritch25 » February 25th, 2008, 4:57 pm

Download HostsXpert

  • Extract the zip file to your desktop or a permanent folder on your hard drive.
  • Open the folder and double-click on the HostsXpert.exe
  • Press "Restore Original Hosts"
  • Press "OK" and exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Let me know if you still can't get to the sites.
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Re: Need Help With Pop-Ups

Unread postby Legato » February 26th, 2008, 6:49 pm

Thank you sjpritch25 for continuing to help me.

I followed the link you posted to HostsXpert but when I try to download it I get the following messages depending on which browser I'm using.

In Internet Explorer I get this message:

Internet Explorer cannot download HostsXpert.zip from http://www.funkytoad.com.
The connection with the server was reset


And in firefox I get this message:

The file could not be saved, because the source file could not be read.
Try again later, or contact the server administrator


Thanks again for your help.
Legato
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Joined: January 30th, 2008, 12:59 pm

Re: Need Help With Pop-Ups

Unread postby sjpritch25 » February 26th, 2008, 11:43 pm

:angry1:

Is this your isp or domain

vsidom.local
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Re: Need Help With Pop-Ups

Unread postby Legato » February 27th, 2008, 2:33 pm

It's my domain.
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Re: Need Help With Pop-Ups

Unread postby sjpritch25 » February 27th, 2008, 4:58 pm

Do have another computer, you can download ComboFix.exe to a USB drive??
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Re: Need Help With Pop-Ups

Unread postby Legato » February 29th, 2008, 4:13 pm

I'll use a friends this weekend.
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Re: Need Help With Pop-Ups

Unread postby sjpritch25 » March 1st, 2008, 11:09 am

Okay
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Re: Need Help With Pop-Ups

Unread postby askey127 » March 23rd, 2008, 9:14 am

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us to reopen this topic if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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