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Malware removal help desperately sought

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Malware removal help desperately sought

Unread postby captainskubr » February 21st, 2008, 8:15 am

My PC has been infected with malware and despite downloading numerous applications to remove it, including spybot, hijackthis and trojan hunter, I can't get rid of the virus, which has attacked my browser and is making numerous security alerts pop up constantly.
I have run a hijack this log and get the following result:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:29 PM, on 21/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
c:\acer\recovery\RCService.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\SYSTEM32\SPOOLSV.EXE
C:\Program Files\Acer\Desktop Manager\admServ.exe
D:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\PROGRA~1\TRENDM~1\INTERN~1\PCCTLCOM.EXE
C:\WINDOWS\System32\svchost.exe
D:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
D:\PROGRA~1\TRENDM~1\INTERN~1\TMPROXY.EXE
D:\PROGRA~1\TRENDM~1\INTERN~1\TMPFW.EXE
C:\WINDOWS\EXPLORER.EXE
C:\Acer\Recovery\RCMonitor.exe
C:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
D:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRAM FILES\ENIGMA SOFTWARE GROUP\SPYHUNTER\SPYHUNTER3.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\LOGITECHDESKTOPMESSENGER.EXE
C:\Program Files\Compaq S200 Scanner\S200Btns.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
D:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\Suspend.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
D:\PROGRA~1\TRENDM~1\INTERN~1\PccVScan.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wm ... Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Primus-AOL
O2 - BHO: Trend Micro Antifraud Toolbar - {06647158-359E-4D10-A8DE-E6145DA90BE9} - D:\PROGRA~1\TRENDM~1\INTERN~1\PccIeBar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: AOL|7 Bar - {80DAB143-0FD4-4758-8DD8-F131515F524A} - C:\PROGRA~1\AOL7\Toolbar\AOLTOO~1.DLL (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Trend Micro Antifraud Toolbar - {871F91FD-3A92-4988-A842-16AB2CFF5AF1} - D:\PROGRA~1\TRENDM~1\INTERN~1\PccIeBar.dll
O4 - HKLM\..\Run: [RCMonitor] C:\Acer\Recovery\RCMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [pccguide.exe] "D:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpyHunter Security Suite] "C:\PROGRAM FILES\ENIGMA SOFTWARE GROUP\SPYHUNTER\SPYHUNTER3.EXE" -scan -minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" -NoStart
O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioReader.exe /autostart
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Compaq S200 Button Manager.lnk = C:\Program Files\Compaq S200 Scanner\S200Btns.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://primusonline.com.au/
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by112fd.bay112.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: bw+0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {B22510A2-FECB-4897-AC10-393873FCEC4D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O21 - SSODL: admggxp - {92BFC259-1FE7-4740-BE4A-334DE62EED2D} - C:\WINDOWS\admggxp.dll
O21 - SSODL: bdmnopx - {EB8C0FE1-22D7-404B-96AA-8008C4C86812} - C:\WINDOWS\bdmnopx.dll
O23 - Service: Hardware Monitoring Program (ADMService) - OSA Technologies Inc - C:\Program Files\Acer\Desktop Manager\admServ.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - D:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - D:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - D:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Recovery Confirm Service (RECOVERYCONFIRMSRV) - TODO: <Company name> - c:\acer\recovery\RCService.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - D:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - D:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - D:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 21927 bytes


PLEASE HELP! Many thanks in advance, Jay
captainskubr
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Re: Malware removal help desperately sought

Unread postby Simon V. » February 22nd, 2008, 4:39 pm

Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

  • On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  • Click on the Run Cleaner button at the bottom right hand corner.
  • When the cleaner has completed, click Tools in the Left Pane.
  • Verify that Uninstall is highlighted in color, or click on it.
  • In the lower right, click Save to Text File.
  • Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
  • You can leave the filename as install.txt.
  • Click Save, then exit Ccleaner.
_______________________________________

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofi ... e-combofix

Post the log from ComboFix (C:\Combofix.txt) when you've accomplished that, along with a new HijackThis log and the CCleaner Uninstall List (install.txt).
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Re: Malware removal help desperately sought

Unread postby captainskubr » February 22nd, 2008, 10:00 pm

Hi Simon, YOU ARE A LEGEND!!!! Many thanks for solving my malware problem. I'm seriously grateful mate. Here's the info you requested, and thanks again.
Jay
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captainskubr
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Posts: 2
Joined: February 21st, 2008, 7:40 am

Re: Malware removal help desperately sought

Unread postby Simon V. » February 23rd, 2008, 2:27 am

Hi :)

In the future, please copy and paste your logs, instead of attaching it to your post.

Step 1

Click on Start, then Control Panel. Double click on Add or Remove Programs.

Please remove the following program(s):

Java 2 Runtime Environment, SE v1.4.2_05

Then download and install Java Runtime Environment (JRE) 6 Update 4.

Step 2

Open Notepad (Go to Start > Run, type Notepad and hit Enter), and copy/paste the text in the quotebox below into it:

Code: Select all
File::

C:\WINDOWS\bdmnopx.dll
C:\WINDOWS\admggxp.dll

Registry::

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Zinio DLM"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"=-
"RegistryMechanic"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"admggxp"=-
"bdmnopx"=-


Click on File > Save as....

In the File Name box, copy/paste CFScript.txt (Note: Do not change the filename!)

Click Save (Save the CFScript in the same location as Combofix.exe)

Close any open windows.

Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.

Image

Referring to the picture above, drag CFScript into ComboFix.exe.
It will create a log. Be sure to save it to a convenient location.

Step 3

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:

    • Click on the Malwarebytes' Anti-Malware icon to launch the program.
    • Click on the Logs tab.
    • Click on the log at the bottom of those listed to highlight it.
    • Click Open.

Step 4

In your next reply, please post:

  • the Combofix log (C:\Combofix.txt)
  • the Malwarebytes' Anti-Malware log
  • a new HijackThis log
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Re: Malware removal help desperately sought

Unread postby Simon V. » February 27th, 2008, 3:21 pm

Are you still with me?
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Re: Malware removal help desperately sought

Unread postby Gary R » March 1st, 2008, 11:13 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
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