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Need a little Help please!

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Need a little Help please!

Unread postby Basse » February 18th, 2008, 6:59 pm

Hey gues.
tried to remove scanner2.malware-scan, with superantspyware, now every time i restart warning comes up....RUNDLL...error in loading ...........system32\meelmcwf.dll, (or something, i'am a novice in this).
Thanks in advance.
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Re: Need a little Help please!

Unread postby Katana » February 22nd, 2008, 9:44 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.

----------------------------------------------------------------------------------------


Old version of HJT
You are running an older version of Hijack This.

Download HJTinstall.exe to your desktop

It is important that you uninstall any previous versions by using Add/Remove programs in your control panel
before installing a newer version.

  • Double click on the HJTinstall.exe icon on your desktop.
  • By default it will install to C:\\Program Files\\Trend Micro\\Hijack This.
  • Click I accept
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofi ... e-combofix

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
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Katana
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Re: Need a little Help please!

Unread postby Basse » February 25th, 2008, 2:07 pm

Ran ComboFix for an hour, nothing happend,, only blue splash screen, closed it, restart. here is hijackthis log.
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Basse
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Re: Need a little Help please!

Unread postby Katana » February 25th, 2008, 3:17 pm

Please can you copy/paste the logs in your reply rather than attaching them.
This forum is primarily a teaching site, and it makes it much easier for the students if they can see the logs.


Download ComboFix
Please delete the copy of ComboFix that you have and download a fresh updated one.
Reboot in safe mode
You will now need to reboot in safe mode, you will not have internet access whilst you do the next part
Please copy/paste or print the following instructions.


To reboot in safe mode
You can boot in Safe Mode by restarting your computer, then continually tapping F5 OR F8 until a menu appears.
Use your up arrow key to highlight Safe Mode, then hit enter.

Run ComboFix
Click Start >> Run then copy/paste the following in the Run box

"%userprofile%\desktop\combofix.exe" /killall

When finished, it shall produce a log for you. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix SHOULD NOT be used unless requested by a forum helper
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Katana
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Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Need a little Help please!

Unread postby askey127 » March 5th, 2008, 8:05 pm

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us to reopen this topic if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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