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HijackTHIS log file - Office won't run properly

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HijackTHIS log file - Office won't run properly

Unread postby guraqte » February 14th, 2008, 1:28 pm

I did not have any problems with computer yesterday. Today at boot up started having errors of ATL.DLL not found in most of my programs. After click ok on error, most programs do start. Outlook does not fully open gets locked up when opening. And after about 5 minutes my anti-virus disables itself. Here is my info from Hijack this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:02:06 PM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
d:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Ghost\bin\dbserv.exe
C:\Program Files\Symantec\Ghost\bin\rteng9.exe
D:\Program Files\PowerWatch\PowerWatch_Service.Exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Symantec\Ghost\ngserver.exe
D:\Program Files\PowerWatch\UPSInt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
D:\Program Files\PowerWatch\PowerWatch.exe
D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HyperSnap-DX 5\HprSnap5.exe
D:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [UPSMON] D:\Program Files\PowerWatch\PowerWatch.exe
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NGServer] C:\Program Files\Symantec\Ghost\ngserver.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [LDM] d:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] d:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] d:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1 (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [LDM] d:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [PowerBar] (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [SpybotSD TeaTimer] d:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')
O4 - HKUS\S-1-5-21-220523388-1214440339-682003330-1126\..\Run: [Uniblue RegistryBooster 2] d:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S (User '?')
O4 - S-1-5-21-220523388-1214440339-682003330-1126 Startup: Shortcut to OUTLOOK.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE (User '?')
O4 - Startup: Shortcut to OUTLOOK.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HyperSnap-DX 5.lnk = C:\Program Files\HyperSnap-DX 5\HprSnap5.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/ ... Signed.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://starlims.webex.com/client/v_myw ... eatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = invitro.local
O17 - HKLM\Software\..\Telephony: DomainName = invitro.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = invitro.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = invitro.local
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - d:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - d:\Program Files\a-squared Free\a2service.exe
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - c:\cpqapps\Aclient\Aclient.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Ghost Database Service (ngdbserv) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Win32 Configuration Server (NGServer) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: PowerWatch - Unknown owner - D:\Program Files\PowerWatch\PowerWatch_Service.Exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10911 bytes
guraqte
Active Member
 
Posts: 2
Joined: February 14th, 2008, 1:04 pm
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Re: HijackTHIS log file - Office won't run properly

Unread postby guraqte » February 14th, 2008, 3:25 pm

Disregard this post. I went back and did a system restore to a week prior and it got rid of whatever the problem was.
Thanks anyway!
guraqte
Active Member
 
Posts: 2
Joined: February 14th, 2008, 1:04 pm

Re: HijackTHIS log file - Office won't run properly

Unread postby Elrond » February 27th, 2008, 11:15 am

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