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browser hijacking...help!

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browser hijacking...help!

Unread postby miktre » February 10th, 2008, 8:08 am

My browser is hijacked everytime I use it. Any help in finding and removing this problem will be much appreciated! Thanks in advance!!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:40 AM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\system32\svchost.exe
C:\toshiba\ivp\ism\pinger.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Hello\Hello.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [THotkey] "C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DDWMon] "C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [LtMoh] "C:\Program Files\ltmoh\Ltmoh.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Tvs] "C:\Program Files\Toshiba\Tvs\TvsTray.exe"
O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe" /startup
O4 - HKLM\..\Run: [Pinger] "c:\toshiba\ivp\ism\pinger.exe" /run
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PicasaNet] "C:\Program Files\Hello\Hello.exe" -b
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VirusProtectPro 3.6] "C:\Program Files\VirusProtectPro 3.6\VirusProtectPro 3.6.exe" /h
O4 - HKLM\..\Run: [PCPitstop Registration Reminder] "C:\Program Files\PCPitstop\Exterminate\Reminder.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O17 - HKLM\System\CCS\Services\Tcpip\..\{325FD774-7DF7-492A-8DF6-9DA8770C7370}: NameServer = 85.255.114.72,85.255.112.212
O17 - HKLM\System\CCS\Services\Tcpip\..\{5D179DFE-A8AB-4879-80A1-DC58AB33691F}: NameServer = 85.255.114.72,85.255.112.212
O17 - HKLM\System\CCS\Services\Tcpip\..\{C2991F4B-032A-4485-AC89-FA24A7F76EFE}: NameServer = 85.255.114.72,85.255.112.212
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.72 85.255.112.212
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.72 85.255.112.212
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.72 85.255.112.212
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: bosken - {d1e5ca97-235e-4ff0-9b92-7543c9d61ff4} - C:\WINDOWS\system32\zkpssqa.dll (file missing)
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O24 - Desktop Component 0: (no name) - http://www.geaugalake.com/_upload/pdf_order_form.gif

--
End of file - 13405 bytes
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am
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Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 15th, 2008, 4:22 am

Hi,

Welcome to Malware Removal.

I'm researching your log now and will get back to you in a while.

Thank you for your patience.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 15th, 2008, 5:25 am

Hi again.

You have 2 antivirus programs and 2 firewall programs installed (Symantec and McAfee).

Please choose to keep either one as having more than one firewall and antivirus running may cause conflicts.




Step 1

Please print out or save this set of instructions as you will be rebooting the PC.

  1. Please download Fixwareout from Bleeping Computer and save it to your desktop.
  2. Double click to run it.
  3. Click Next, followed by Install.
  4. Once installation is done, checked (ticked) Run fixit box.
  5. Click Finish.
  6. The fix will start, follow the prompts. You will be asked to reboot the PC, please do so. Your system will take longer to start, this is normal.
  7. Once your PC rebooted, go to Start > Control Panel. Double click on Network Connections.
  8. Right click on your default connection and select Properties.
  9. Select the General tab.
  10. Double click on Internet Protocol (TCP/IP) under This connection uses the following items:
  11. Select Obtain an IP address automatically and Obtain DNS server address automatically.
  12. Click OK twice to save the settings. Reboot when prompted to.
  13. Go to Start > Run and type in cmd.
  14. Type in the following in the code box line by line, pressing Enter after each line:
    Code: Select all
    ipconfig /renew
    ipconfig /flushdns
    exit

Step 2

  1. Please download and install CCleaner Slim.
  2. Once installed, double click on the desktop shortcut created.
  3. On the leftmost column, click on Tools.
  4. On the middle column, click on Uninstall.
  5. At the bottom right hand corner, click on the Save to text file... button.
  6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
  7. Close CCleaner.

In your next reply, please post:

  1. Fixwareout report (C:\Fixwareout\report.txt)
  2. CCleaner install.txt file
  3. A new HijackThis log
ndmmxiaomayi
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MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 21st, 2008, 4:22 am

Hello,

Still there?
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby miktre » February 21st, 2008, 6:20 pm

Sorry...yes, I'm still here and I do appreciate the response to my problem. I do not have access to a printer just yet, and the advice to copy and print the instructions can't be done just yet. This whole thing is very upsetting to me and I will try to correct things based on your advice but it will be a slow process for me. On top of that, I'm not very computer literate and that is slowing me down too. Thanks for your patience! I will do as instructed and hopefully I can post a decent report on my next reply.
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 22nd, 2008, 1:58 am

Hi,

If you have access to another computer, you can reference it from there.
ndmmxiaomayi
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Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby miktre » February 25th, 2008, 6:19 pm

Here is a copy of the Fixwareout report:

Username "mike" - 02/25/2008 16:45:05 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdcoz.exe"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
"nameserver"="85.255.114.72 85.255.112.212" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{325FD774-7DF7-492A-8DF6-9DA8770C7370}
"nameserver"="85.255.114.72,85.255.112.212" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{5D179DFE-A8AB-4879-80A1-DC58AB33691F}
"nameserver"="85.255.114.72,85.255.112.212" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{C2991F4B-032A-4485-AC89-FA24A7F76EFE}
"nameserver"="85.255.114.72,85.255.112.212" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{325FD774-7DF7-492A-8DF6-9DA8770C7370}
"DhcpNameServer"="85.255.114.72,85.255.112.212" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{CDB1195F-BB1C-4F2A-90A0-DA28B8958FEA}
"DhcpNameServer"="85.255.114.72,85.255.112.212" <Value cleared.

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....
~~~~~ Other
C:\WINDOWS\Temp\kdcoz.ren 66599 08/10/2004

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"MSKAGENTEXE"="C:\\PROGRA~1\\McAfee\\SPAMKI~1\\MskAgent.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"THotkey"="\"C:\\Program Files\\Toshiba\\Toshiba Applet\\thotkey.exe\""
"SkyTel"="SkyTel.EXE"
"NDSTray.exe"="NDSTray.exe"
"DDWMon"="\"C:\\Program Files\\TOSHIBA\\TOSHIBA Direct Disc Writer\\\\ddwmon.exe\""
"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"SynTPEnh"="\"C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe\""
"LtMoh"="\"C:\\Program Files\\ltmoh\\Ltmoh.exe\""
"AGRSMMSG"="AGRSMMSG.exe"
"TPSMain"="TPSMain.exe"
"PadTouch"="\"C:\\Program Files\\TOSHIBA\\Touch and Launch\\PadExe.exe\""
"TFncKy"="TFncKy.exe"
"Tvs"="\"C:\\Program Files\\Toshiba\\Tvs\\TvsTray.exe\""
"SmoothView"="\"C:\\Program Files\\TOSHIBA\\TOSHIBA Zooming Utility\\SmoothView.exe\""
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"OASClnt"="\"C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe\""
"MSKDetectorExe"="\"C:\\PROGRA~1\\McAfee\\SPAMKI~1\\MSKDetct.exe\" /startup"
"Pinger"="\"c:\\toshiba\\ivp\\ism\\pinger.exe\" /run"
"IntelZeroConfig"="\"C:\\Program Files\\Intel\\Wireless\\bin\\ZCfgSvc.exe\""
"IntelWireless"="\"C:\\Program Files\\Intel\\Wireless\\Bin\\ifrmewrk.exe\" /tf Intel PROSet/Wireless"
"VirusScan Online"="\"C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe\""
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"CFSServ.exe"="CFSServ.exe -NoClient"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"PicasaNet"="\"C:\\Program Files\\Hello\\Hello.exe\" -b"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"VirusProtectPro 3.6"="\"C:\\Program Files\\VirusProtectPro 3.6\\VirusProtectPro 3.6.exe\" /h"
"PCPitstop Registration Reminder"="\"C:\\Program Files\\PCPitstop\\Exterminate\\Reminder.exe\""
"SpySweeper"="C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeperUI.exe /startintray"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"TOSCDSPD"="\"C:\\Program Files\\TOSHIBA\\TOSCDSPD\\toscdspd.exe\""
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am

Re: browser hijacking...help!

Unread postby miktre » February 25th, 2008, 6:22 pm

And a copy of the registry:

Logfile of HijackThis v1.99.1
Scan saved at 5:20:28 PM, on 2/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hello\Hello.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [THotkey] "C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DDWMon] "C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [LtMoh] "C:\Program Files\ltmoh\Ltmoh.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Tvs] "C:\Program Files\Toshiba\Tvs\TvsTray.exe"
O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe" /startup
O4 - HKLM\..\Run: [Pinger] "c:\toshiba\ivp\ism\pinger.exe" /run
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PicasaNet] "C:\Program Files\Hello\Hello.exe" -b
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VirusProtectPro 3.6] "C:\Program Files\VirusProtectPro 3.6\VirusProtectPro 3.6.exe" /h
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am

Re: browser hijacking...help!

Unread postby miktre » February 25th, 2008, 6:27 pm

I'm not sure which file from CCleaner to send. I have tested my computer and it now is back to how it used to operate. I thank you so much! If there's anything else I need to do, please advise. Otherwise, THANKS AGAIN!!!
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 25th, 2008, 11:47 pm

It's the list of installed programs on your computer.

  1. Please download and install CCleaner Slim.
  2. Once installed, double click on the desktop shortcut created.
  3. On the leftmost column, click on Tools.
  4. On the middle column, click on Uninstall.
  5. At the bottom right hand corner, click on the Save to text file... button.
  6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
  7. Close CCleaner.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 26th, 2008, 12:01 am

Hi again,

You've missed this part out:

You have 2 antivirus programs and 2 firewall programs installed (Symantec and McAfee).

Please choose to keep either one as having more than one firewall and antivirus running may cause conflicts.


Please let me know which antivirus and firewall you want to keep.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby miktre » February 27th, 2008, 10:48 am

I have tried and tried to remove the Macafee antivirus program but it won't let me. I'm sure there's something I'm not doing correctly but I don't know what. I tried to remove it through the hijack this program and that doesn't work either.
miktre
Active Member
 
Posts: 6
Joined: February 10th, 2008, 7:41 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » February 27th, 2008, 11:40 am

I take it as you want to remove McAfee?

If so, download and save this file to your desktop - http://download.mcafee.com/products/lic ... s/MCPR.exe

After that, double click to run it. When done, restart your computer.

Please post a new HijackThis log after you're done.

Please also post the following log - viewtopic.php?p=269200#p269200
ndmmxiaomayi
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MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby ndmmxiaomayi » March 3rd, 2008, 10:34 am

Hello again,

Still there?
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: browser hijacking...help!

Unread postby Gary R » March 6th, 2008, 4:22 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
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Gary R
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