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PC Advisor formum advised me to contact you.

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PC Advisor formum advised me to contact you.

Unread postby Beep » February 1st, 2008, 6:14 pm

Hello, please help.
I run XP 2003 on a stand alone pc.
Some time ago my pc gradually started slowing down I can't really remember when. Then it became stagnant seemingly overnight. I noticed in particular that it could take up to 2 minutes to open my home page (bbc). Worse it it took even longer to shut down 5+ mins on occasions - I have now taken to just unplugging it if it hasn't switched off by the time i put the cat out and make my self a cup of coffee. Even when I logged other users off before I started using the pc, when it came to shutting down I would get the messages that other users were logged on.
Switching from one application to another became an absolute nightmare - usually only Word,Excel Outlook and IE, it was so slow. Adobe reader stopped working wouldn't uninstall or re-install eventually i got error 1714 and managed to sort that out.
I have the windows auto update switched on, but part of the error fixing was about a million security updates that I apparently needed. I started down loading them but gave up after about 15 of em, I wondered should I have downloaded service pack 3. I uninstalled the only programme that I added recently, that might have caused conflict. However when the various kids go on it goodness knows what comes along with the games sites they are always on.
I tried to contact a web site using their 'contact me link' but my email was refused saying that my ip address was logged as sending spam.
I've followed all of the suggestions that PC Advisor forum members suggested by running A2, SuperAntispyware, RegscrubXP and a trendmicros online scanner as well as my usual CCleaner, ad-aware, cleanup! spywareblaster. I've also followed your checks and it is still sluggish, better but sluggish.
My spouse works from home now, logging into the companys system, but it means the pc is ofen on all day long - is it old age or am I still infected?
I hope that all of this makes sense to you.
010208 21.33.txt
Thank you for any help that you can give me.
Beep
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Re: PC Advisor formum advised me to contact you.

Unread postby ChrisRLG » February 2nd, 2008, 7:37 pm

You have limewire installed.

viewtopic.php?f=4&t=23812

You can disable it by moving the startup entry from your startup folder in the menu and rebooting the machine. I would suggest it is run in the future from the menu rather than running full time, if used at all as it is a prime infection route.

If you have lots of windows updates to do I would turn off auto updates - and go to windows update direct and use the custom button. Then choose the first 5 updates only and do them, and go back and do five at a time.

SP3 is not recommended as it is still being beta tested and could well have major problems with some systems.

Your log does not show any active malware so unless you are showing other symptems I would say you look clean. (NB : the HJT program does not show every place infections can start, only most of them)
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Re: PC Advisor formum advised me to contact you.

Unread postby Beep » February 4th, 2008, 3:51 pm

Thanks for getting back to me.

How do I actually remove it from the start up?

I clicked Start; All programmes; StartUp; Limewire: delete - but got a message saying that would only remove the icon. I presumed it would just remove the icon from being seen in the start up menu but not stop it from running at start up which I think was your point?

Thanks
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Re: PC Advisor formum advised me to contact you.

Unread postby ChrisRLG » February 4th, 2008, 7:14 pm

All the programs in that 'startup' group start when the computer starts up.

Yes deleting the startup entry will not delete the program completely, it will just stop it running at startup - to delete it you need to use the control panel, add/remove programs.

But it is your choice to delete or not.

It does not need to be running all the time - only when you wish to download things.

But when you yourself receive from those p2p systems the programs can be infected.

Ask yourself if you had to get a program xxx would you pick a random computer in the world used and maintained by someone like your own self to download it from.

You do not know if the program you get has been altered from the original, and in what way it was altered. The malware writers are also placing copies of hacked programs, modified to thier requirements (infected) into the p2p network as they know that other people will then download and install.

It is safer to install any software from the authors own site - that is the only safe site to make such downloads.
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Re: PC Advisor formum advised me to contact you.

Unread postby Beep » February 8th, 2008, 3:11 pm

Thank you for your help.
Beep
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Re: PC Advisor formum advised me to contact you.

Unread postby 'KotaGuy » February 20th, 2008, 12:59 pm

This topic is now closed. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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