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help to get rid of spyware

Unread postby max11 » January 18th, 2008, 5:56 am

I keep getting lots of pop ups, I think it is because of a program called spyware secure, which my father accidently downloaded, any help would be nice.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 09:51:31, on 18/01/2008
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\fred\Desktop\HiJackThis_v2.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 1884 bytes
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am
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Re: help to get rid of spyware

Unread postby Katana » January 21st, 2008, 3:06 pm

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.



====================================================================================================================================

Please note, ALL tools must be run by Right-Click >> Run As Administartor

The Beta version of HJT is now out of date. Please download the latest version.
Download HJT

Click here to download HJTinstall.exe
  • Save HJTinstall.exe to your desktop.
  • Double click on the HJTinstall.exe icon on your desktop.
  • By default it will install to C:\\Program Files\\Trend Micro\\Hijack This.
  • Click I accept
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

SmitFraud Look
Please download SmitfraudFix (by S!Ri)

Double-click SmitfraudFix.exe.
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 22nd, 2008, 5:28 am

Thanks for replying, here are the logs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:18:33, on 22/01/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\fred\AppData\Local\ohsyzlxksn.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [MSPService] C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ohsyzlxksn] c:\users\fred\appdata\local\ohsyzlxksn.exe ohsyzlxksn
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.33/g_bin/eng/cards_2_0_0_77.cab
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7520 bytes

SmitFraudFix v2.274

Scan done at 9:27:20.61, 22/01/2008
Run from C:\Users\fred\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6000] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\fred\AppData\Local\ohsyzlxksn.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\HDReg\HDRegApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\Windows


»»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Users\fred


»»»»»»»»»»»»»»»»»»»»»»»» C:\Users\fred\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\Users\fred\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139/810x Family Fast Ethernet NIC
DNS Server Search Order: 172.16.30.83
DNS Server Search Order: 172.16.30.84

HKLM\SYSTEM\CCS\Services\Tcpip\..\{7B280CC0-4422-4778-8DBA-D9C89B0B7CD2}: DhcpNameServer=172.16.30.83 172.16.30.84
HKLM\SYSTEM\CS1\Services\Tcpip\..\{7B280CC0-4422-4778-8DBA-D9C89B0B7CD2}: DhcpNameServer=172.16.30.83 172.16.30.84
HKLM\SYSTEM\CS3\Services\Tcpip\..\{7B280CC0-4422-4778-8DBA-D9C89B0B7CD2}: DhcpNameServer=172.16.30.83 172.16.30.84
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=172.16.30.83 172.16.30.84
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=172.16.30.83 172.16.30.84
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=172.16.30.83 172.16.30.84


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 22nd, 2008, 8:40 am

OTMoveIt
Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code: Select all
    c:\users\fred\appdata\local\ohsyzlxksn.exe
    

  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
O4 - HKCU\..\Run: [ohsyzlxksn] c:\users\fred\appdata\local\ohsyzlxksn.exe ohsyzlxksn

- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
Go Here http://www.kaspersky.com/kos/eng/partne ... bscan.html

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Please post all the logs in your reply
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 22nd, 2008, 10:51 am

Kaspersky wont let me get past the accept page, its probebly because I dont have an administrator account, this computer has never had one.

Deckard's System Scanner v20071014.68
Run by fred on 2008-01-22 14:30:49
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
29: 2008-01-22 11:19:01 UTC - RP44 - Scheduled Checkpoint
28: 2008-01-21 20:40:36 UTC - RP43 - Scheduled Checkpoint
27: 2008-01-20 11:52:13 UTC - RP42 - Scheduled Checkpoint
26: 2008-01-19 13:25:33 UTC - RP41 - Scheduled Checkpoint
25: 2008-01-18 10:00:25 UTC - RP40 - Windows Update


-- First Restore Point --
1: 2007-12-27 22:24:54 UTC - RP9 - Scheduled Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as fred.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:32:35, on 22/01/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Users\fred\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\fred.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [MSPService] C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.33/g_bin/eng/cards_2_0_0_77.cab
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7350 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080122-142901-420 O4 - HKCU\..\Run: [ohsyzlxksn] c:\users\fred\appdata\local\ohsyzlxksn.exe ohsyzlxksn

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

All drivers whitelisted.


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 RichVideo (Cyberlink RichVideo Service(CRVS)) - "c:\program files\cyberlink\shared files\richvideo.exe" <Not Verified; ; RichVideo Module>

S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0001
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #2
PNP Device ID: ROOT\*6TO4MP\0001
Service: tunnel

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0002
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #3
PNP Device ID: ROOT\*6TO4MP\0002
Service: tunnel

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0003
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #4
PNP Device ID: ROOT\*6TO4MP\0003
Service: tunnel


-- Scheduled Tasks -------------------------------------------------------------

2008-01-22 14:30:00 338 --a------ C:\Windows\Tasks\Recovery DVD Creator.job
2008-01-22 14:30:00 272 --a------ C:\Windows\Tasks\PBRegbk.job
2008-01-22 14:05:30 416 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{D2021303-44E7-4FE9-966E-A428BF79422F}.job
2008-01-22 13:33:00 252 --a------ C:\Windows\Tasks\Check Updates for Windows Live Toolbar.job


-- Files created between 2007-12-22 and 2008-01-22 -----------------------------

2008-01-22 09:23:37 2514 --a------ C:\Windows\system32\tmp.reg
2008-01-22 09:22:21 25600 --a------ C:\Windows\system32\WS2Fix.exe
2008-01-22 09:22:21 289144 --a------ C:\Windows\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-01-22 09:22:21 288417 --a------ C:\Windows\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-01-22 09:22:21 53248 --a------ C:\Windows\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-01-22 09:22:21 81920 --a------ C:\Windows\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-01-22 09:22:21 51200 --a------ C:\Windows\system32\dumphive.exe
2008-01-22 09:18:16 0 d-------- C:\Program Files\Trend Micro
2008-01-16 10:26:59 0 d-------- C:\Program Files\Enigma Software Group
2008-01-16 09:51:38 0 d-------- C:\Users\All Users\Spybot - Search & Destroy
2008-01-05 01:07:55 0 d--h----- C:\Windows\msdownld.tmp
2008-01-05 01:06:30 0 d-------- C:\Program Files\Windows Live Toolbar
2007-12-31 19:42:52 0 d-------- C:\Program Files\Bethesda Softworks
2007-12-31 16:49:13 0 d-------- C:\Program Files\Java
2007-12-31 16:48:12 0 d-------- C:\Program Files\Common Files\Java
2007-12-29 09:55:26 98304 --a------ C:\Windows\system32\CmdLineExt.dll <Not Verified; Sony DADC Austria AG.; >
2007-12-29 09:54:40 40960 -r------- C:\Windows\IGLobbyReg.exe
2007-12-29 09:51:14 0 d-------- C:\Program Files\Pyro Studios
2007-12-29 08:47:43 0 d-------- C:\Program Files\MSXML 4.0
2007-12-27 18:25:52 0 d-------- C:\Program Files\GSC Game World
2007-12-27 14:15:08 0 dr------- C:\Users\fred\Searches
2007-12-27 14:14:58 0 dr------- C:\Users\fred\Contacts
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Videos
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Templates
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Start Menu
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\SendTo
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Saved Games
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Recent
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\PrintHood
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Pictures
2007-12-27 14:07:10 1310720 --ahs---- C:\Users\fred\NTUSER.DAT
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\NetHood
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\My Documents
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Music
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Local Settings
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Links
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Favorites
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Downloads
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Documents
2007-12-27 14:07:10 0 dr------- C:\Users\fred\Desktop
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Cookies
2007-12-27 14:07:10 0 d--hs---- C:\Users\fred\Application Data
2007-12-27 14:07:10 0 d--h----- C:\Users\fred\AppData
2007-12-27 13:57:48 0 d-------- C:\Windows\SoftwareDistribution


-- Find3M Report ---------------------------------------------------------------

2008-01-21 13:38:52 23888 --a------ C:\Users\fred\AppData\Roaming\UserTile.png
2008-01-21 13:38:52 0 d-------- C:\Users\fred\AppData\Roaming\PeerNetworking
2008-01-16 14:59:10 0 d-------- C:\Program Files\Google
2008-01-16 14:53:42 0 d-------- C:\Users\fred\AppData\Roaming\Google
2008-01-16 14:53:31 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-01-11 14:17:57 0 d-------- C:\Users\fred\AppData\Roaming\Roxio
2008-01-09 12:25:46 0 d-------- C:\Program Files\Windows Mail
2008-01-09 12:25:45 0 d-------- C:\Program Files\Windows Sidebar
2008-01-07 22:34:45 0 d-------- C:\Users\fred\AppData\Roaming\iLike
2008-01-07 17:01:26 0 d-------- C:\Users\fred\AppData\Roaming\Adobe
2008-01-02 15:19:39 0 d-------- C:\Users\fred\AppData\Roaming\Packard Bell
2007-12-31 16:48:12 0 d-------- C:\Program Files\Common Files
2007-12-29 08:40:23 0 d-------- C:\Program Files\Norton 360
2007-12-28 10:29:04 0 d-------- C:\Program Files\Symantec
2007-12-28 10:28:12 0 d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-28 09:32:50 0 d-------- C:\Users\fred\AppData\Roaming\Macromedia
2007-12-27 16:05:22 0 d-------- C:\Users\fred\AppData\Roaming\Symantec
2007-12-27 14:18:48 0 d-------- C:\Users\fred\AppData\Roaming\Talkback
2007-12-27 14:18:30 0 d-------- C:\Users\fred\AppData\Roaming\Mozilla
2007-12-27 14:15:49 0 d-------- C:\Users\fred\AppData\Roaming\CyberLink
2007-12-27 14:15:00 0 d-------- C:\Users\fred\AppData\Roaming\Identities


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [03/01/2007 16:27]
"RtHDVCpl"="RtHDVCpl.exe" [10/05/2007 15:10 C:\Windows\RtHDVCpl.exe]
"Skytel"="Skytel.exe" [07/05/2007 16:51 C:\Windows\SkyTel.exe]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [06/07/2007 19:15]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [06/07/2007 19:15]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [06/07/2007 19:15]
"@"="" []
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [11/01/2007 11:40]
"MSPService"="C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe" [12/06/2007 23:36]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [18/05/2007 13:21]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [21/02/2007 01:18]
"toolbar_eula_launcher"="C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exe" [20/02/2007 16:20]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 01:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [09/01/2008 11:52]
"WindowsWelcomeCenter"="oobefldr.dll,ShowWelcomeCenter" []
"SmpcSys"="C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe" [19/07/2007 13:32]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [02/11/2006 12:35]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [02/11/2006 12:36]

C:\Users\fred\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [26/10/2006 20:24:54]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9e1708f2-b47f-11dc-b378-806e6f6e6963}]
AutoRun\command- D:\AUTORUN.EXE

*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-01-22 14:33:32 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
Percentage of Memory in Use: 30%
Physical Memory (total/avail): 2046.94 MiB / 1421.15 MiB
Pagefile Memory (total/avail): 4316.9 MiB / 3518.75 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1913.13 MiB

C: is Fixed (NTFS) - 327.35 GiB total, 270.74 GiB free.
D: is CDROM (CDFS)
E: is Removable (No Media)
F: is Removable (No Media)
G: is Removable (No Media)
H: is Removable (No Media)

\\.\PHYSICALDRIVE0 - ST3360320AS ATA Device - 335.35 GiB - 2 partitions
\PARTITION0 - Unknown - 8.01 GiB
\PARTITION1 (bootable) - Installable File System - 327.35 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FW: Norton 360 v2007 (SYMANTEC Corporation)
AV: Norton 360 v2007 (SYMANTEC Corperation)
AS: Spybot - Search and Destroy v1.0.0.4 (Safer Networking Ltd.)
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)
AS: Norton 360 v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\fred\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=CASEY
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\fred
LOCALAPPDATA=C:\Users\fred\AppData\Local
LOGONSERVER=\\CASEY
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\fred\AppData\Local\Temp
TMP=C:\Users\fred\AppData\Local\Temp
USERDOMAIN=casey
USERNAME=fred
USERPROFILE=C:\Users\fred
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

fred


-- Add/Remove Programs ---------------------------------------------------------

--> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
--> MsiExec.exe /I{0D330013-4A99-46D6-83C6-2C959C68DBFF}
--> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
--> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
--> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
--> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
--> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
--> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Activation Assistant for the 2007 Microsoft Office suites --> "C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player 9 ActiveX --> MsiExec.exe /X{685A56F8-75B6-44AD-B3DA-FB0A3266B47C}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *AdobeReader*
Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}
Adobe Shockwave Player --> MsiExec.exe /X{A7DB362E-16DC-4E29-8A34-E74381E00B5B}
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Creator 9 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *CREATOR9*
Firefox --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *FirefoxGB*
Flash Player 9 Internet Explorer --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *Flashplayer*
GearDrvs --> MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
HDReg --> MsiExec.exe /I{AB7032FF-AFED-4C58-AA5C-8473B273793A}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Imperial Glory --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FCC8C70-66B9-420D-942C-2C2A8441C744}\setup.exe" -l0x9 -removeonly
Infocentre Rev. 2.0 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *Infocentre*
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Magic Sports --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *MagicSports*
MagicSports 3.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5927AF0D-335C-41D6-937B-54587EBD6D2C}\setup.exe" -uninstall
Metaboli --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *METABOLI*
Microsoft .NET Framework 1.1 --> msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 --> MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 Hotfix (KB929729) --> "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\M929729\M929729Uninstall.msp"
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English) --> MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Works --> MsiExec.exe /I{67E03279-F703-408F-B4BF-46B5FC8D70CD}
Microsoft Works 9 SE --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *works9se*
Microsoft® Office Trial 2007 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *OFF2k7_UK*
Morrowind --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\Bethesda Softworks\Morrowind\MWUninstall\setup.exe" -l0x9
Mozilla Firefox (2.0.0.11) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
Norton 360 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *N360_2007_GB*
Norton 360 --> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 --> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 --> MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton 360 --> MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton 360 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_2_0_10\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help --> MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component --> MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
NVIDIA Drivers --> C:\Windows\system32\NVUNINST.EXE UninstallGUI
Packard Bell - Skype 2.5 --> "C:\Program Files\Skype\Phone\unins000.exe"
Packard Bell ImageWriter --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *ImageWriter*
Packard Bell LCD Test --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *LCDTest*
Packard Bell Updator --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *Updator*
Picasa 2 --> "C:\Program Files\Picasa2\Uninstall.exe"
Picasa2 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *Picasa_2*
Realtek HD Audio V6.0.1.5413 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *AUDIO_REALTEK*
Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Roxio Creator 9 LE --> MsiExec.exe /I{B7FB0C86-41A4-4402-9A33-912C462042A0}
SetUp My PC --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *SETUPMYPC_GB*
Shockwave player 10 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *Shockwave*
Skype 2.5.2.151 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *SKYPE*
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SuppSoft --> MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls --> MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
TES Construction Set --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\Bethesda Softworks\Morrowind\CSUninstall\Setup.exe" -l0x9
Video NVIDIA v162.22 --> "C:\Program Files\Packard Bell\Smart Restore\SmartRestore.exe" /MSADDREM *VIDEO_NVIDIA*
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}


-- Application Event Log -------------------------------------------------------

Event Record #/Type4888 / Error
Event Submitted/Written: 01/22/2008 02:26:59 PM
Event ID/Source: 5007 / WerSvc
Event Description:
The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.

Event Record #/Type4882 / Success
Event Submitted/Written: 01/22/2008 02:19:46 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type4881 / Success
Event Submitted/Written: 01/22/2008 02:19:46 PM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type4876 / Success
Event Submitted/Written: 01/22/2008 02:19:33 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.

Event Record #/Type4860 / Success
Event Submitted/Written: 01/22/2008 02:18:31 PM
Event ID/Source: 903 / Software Licensing Service
Event Description:
The Software Licensing service has stopped.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type16305 / Warning
Event Submitted/Written: 01/22/2008 02:32:53 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%casey27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %casey27 can't undo changes that you allow.

For more information please see the following:
%casey275

Scan ID: {D86FCCFE-C473-42E1-B44E-F42E20416E8C}

User: casey\fred

Name: %casey271

ID: %casey272

Severity ID: %casey273

Category ID: %casey274

Path Found: %casey276

Alert Type: %casey278

Detection Type: 1.1.1505.02

Event Record #/Type16304 / Warning
Event Submitted/Written: 01/22/2008 02:32:53 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%casey27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %casey27 can't undo changes that you allow.

For more information please see the following:
%casey275

Scan ID: {AB3823B5-A951-43CB-9B3B-B11AABA65A8A}

User: casey\fred

Name: %casey271

ID: %casey272

Severity ID: %casey273

Category ID: %casey274

Path Found: %casey276

Alert Type: %casey278

Detection Type: 1.1.1505.02

Event Record #/Type16303 / Warning
Event Submitted/Written: 01/22/2008 02:32:53 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%casey27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %casey27 can't undo changes that you allow.

For more information please see the following:
%casey275

Scan ID: {27D3D037-6B27-4135-98FE-E16C7BE39835}

User: casey\fred

Name: %casey271

ID: %casey272

Severity ID: %casey273

Category ID: %casey274

Path Found: %casey276

Alert Type: %casey278

Detection Type: 1.1.1505.02

Event Record #/Type16302 / Warning
Event Submitted/Written: 01/22/2008 02:32:50 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%casey27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %casey27 can't undo changes that you allow.

For more information please see the following:
%casey275

Scan ID: {E89AAA81-627B-476C-A1CA-14C942950A2A}

User: casey\fred

Name: %casey271

ID: %casey272

Severity ID: %casey273

Category ID: %casey274

Path Found: %casey276

Alert Type: %casey278

Detection Type: 1.1.1505.02

Event Record #/Type16301 / Warning
Event Submitted/Written: 01/22/2008 02:32:50 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%casey27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %casey27 can't undo changes that you allow.

For more information please see the following:
%casey275

Scan ID: {0CCED93E-C937-46A8-91F2-28871EFC3513}

User: casey\fred

Name: %casey271

ID: %casey272

Severity ID: %casey273

Category ID: %casey274

Path Found: %casey276

Alert Type: %casey278

Detection Type: 1.1.1505.02



-- End of Deckard's System Scanner: finished at 2008-01-22 14:33:32 ------------
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 22nd, 2008, 1:28 pm

katana wrote:Please note, ALL tools must be run by Right-Click >> Run As Administrator


This was in my first post, how have you been running the tools ?
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 22nd, 2008, 2:11 pm

I opened all tools by right clicking and pressing run has administrator,but couldnt do that with the kaparsky scan has right clicking didnt give me any options.
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 22nd, 2008, 2:26 pm

That means you have an admin account, otherwise it would ask for a password.

Are you using IE ? if so you need to allow Active X
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 24th, 2008, 7:38 am

Sorry for the delay, the reason kaspersky wasnt working was because I was trying it through firefox, hopefully this is log you wanted.

------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 24, 2008 11:27:45 AM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 24/01/2008
Kaspersky Anti-Virus database records: 530110
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\

Scan Statistics:
Total number of scanned objects: 71442
Number of viruses found: 1
Number of infected objects: 4
Number of suspicious objects: 0
Duration of the scan process: 00:32:50

Infected Object Name / Virus Name / Last Action
C:\boot\BCD Object is locked skipped
C:\boot\BCD.LOG Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETB2E9.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETB8E2.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETBF39.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETCF8D.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETD538.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETE3A9.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\JETE3E8.tmp Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080121-075927-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080121-075939-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080121-162731-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080121-162740-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080122-001158-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080122-001208-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080122-083341-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080122-083353-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\MpCmdRun.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAD.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWADMT.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.ldb Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\InstallShield Installation Information\{5927AF0D-335C-41D6-937B-54587EBD6D2C}\setup.ilg Object is locked skipped
C:\Program Files\Norton 360\Log\AutoProtect.log Object is locked skipped
C:\Program Files\Norton 360\Log\AVContext.log Object is locked skipped
C:\Program Files\Norton 360\Log\AVManual.log Object is locked skipped
C:\Program Files\Norton 360\Log\Backup.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetPageViewHistory.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetSearchHistory.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetTempFiles.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUWindowsTempFiles.log Object is locked skipped
C:\Program Files\Norton 360\Log\EmailScan.log Object is locked skipped
C:\Program Files\Norton 360\Log\InternetSecurity.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISIntrusionPrevented.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISIOTraffic.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISNewNetwork.log Object is locked skipped
C:\Program Files\Norton 360\Log\LiveUpdate.log Object is locked skipped
C:\Program Files\Norton 360\Log\NCO.log Object is locked skipped
C:\Program Files\Norton 360\Log\VABrowserSettings.log Object is locked skipped
C:\Program Files\Norton 360\Log\VAIPAddresses.log Object is locked skipped
C:\Program Files\Norton 360\Log\VAWeakPasswords.log Object is locked skipped
C:\Program Files\Norton 360\Log\WDFScanner.log Object is locked skipped
C:\ProgramData\Symantec\Common Client\settings.bak Object is locked skipped
C:\ProgramData\Symantec\Common Client\settings.dat Object is locked skipped
C:\ProgramData\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDALRT.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDCON.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDDBG.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDFW.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDIDS.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDSYS.log Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012008012420080125\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat{e7f1451c-b483-11dc-8844-001d7d26159a}.TM.blf Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat{e7f1451c-b483-11dc-8844-001d7d26159a}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows\UsrClass.dat{e7f1451c-b483-11dc-8844-001d7d26159a}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows Defender\FileTracker\{285B7799-02C4-4C07-8265-BABFA01F540A} Object is locked skipped
C:\Users\fred\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\fred\AppData\Local\Temp\~ROMFN_00000624 Object is locked skipped
C:\Users\fred\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\fred\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\fred\AppData\Roaming\Roxio\MediaManager9\Album.ldb Object is locked skipped
C:\Users\fred\AppData\Roaming\Roxio\MediaManager9\Album.psod Object is locked skipped
C:\Users\fred\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Users\fred\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Users\fred\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Users\fred\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Users\fred\NTUSER.DAT Object is locked skipped
C:\Users\fred\ntuser.dat.LOG1 Object is locked skipped
C:\Users\fred\ntuser.dat.LOG2 Object is locked skipped
C:\Users\fred\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
C:\Users\fred\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\fred\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\MEMORY.DMP Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
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C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\EventCache\{2F928588-BF9F-40BE-8CBF-7ABEC38FCD69}.bin Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
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C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
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C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
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C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
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C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\Ikeext.etl Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2B8B1A8B0ACD3EE28B421D3918DC1F29.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E478A5DB75C9721E744C05D78DBACFD3.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped
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C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
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C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
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C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ParentalControls%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
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C:\Windows\Tasks\Check Updates for Windows Live Toolbar.job Object is locked skipped
C:\Windows\Tasks\PBRegbk.job Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\tracing\BAP.LOG Object is locked skipped
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C:\Windows\tracing\tapisrv.LOG Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped

Scan process completed.
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 24th, 2008, 9:26 am

That log looks clean, are you still getting popups ?
Please post a fresh HJT log in your reply.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 25th, 2008, 6:14 am

No I`m not getting anymore popups, computer seems to be running normal, thanks for youre help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:32, on 25/01/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [MSPService] C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.33/g_bin/eng/cards_2_0_0_77.cab
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7503 bytes
max11
Regular Member
 
Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 26th, 2008, 7:31 am

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6u4
http://java.sun.com/javase/downloads/index.jsp
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check for any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java version.

Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.

Congratulations your logs look clean :D

Let’s see if I can help you keep it that way

First lets tidy up :D

Open OTMoveIt Click Cleanup,
it will now connect to the internet and get a list of files to delete.
When a box pops up click YES.

Delete any logs we have produced and empty your recycle bin

Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK

Reset System Restore.
Now you should disable System restore to purge any infected files and then re-enable it,

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer

Turn ON System Restore

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Un-Check Turn off System Restore.
Click Apply, and then click OK.

The following is some info to help you stay safe and clean.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.nanoscan.com
http://www.pandasoftware.com/activescan ... ncipal.htm
http://www.kaspersky.com/kos/eng/partne ... bscan.html

AntiSpyware
    AntiSpyware is not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    All of the programs in this list have a free version,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
  • a-squared Free <<< A good "realtime" or "on demand" scanner
  • AVG Anti-Spyware 7.5 <<< A good "realtime" or "on demand" scanner
  • superantispyware <<< A good "realtime" or "on demand" scanner
  • Ad-Aware 2007 Free <<< A good "realtime" or "on demand" scanner

Prevention
    These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition
  • SpywareBlaster 3.5.1
    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
  • SpywareGuard 2.2
    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol
  • ZonedOut
    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
  • MVPS HOSTS
    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please read this tutorial by WinHelp2002.
    • Not required if you are using other host file protections

Internet Browsers
    Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    If you are still using IE6 then either update, or get one of the following.
    • FireFox
      • With many addons available that make customization easy this is a very popular choice
      • NoScript and AdBlockPlus addons are essential
    • Opera
      • Another popular alternative
    • Netscape
      • Another popular alternative
      • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies
    Temporary Internet Files are mainly the files that are downloaded when you open a web page.
    Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
    It is a good idea to empty the Temporary Internet Files folder on a regular basis.

    Tracking Cookies are files that websites use to monitor which sites you visit and how often.
    A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
    CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

    Both of these can be cleaned manually, but a quicker option is to use a program
  • ATF Cleaner
    • Free and very simple to use
  • CCleaner
    • Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'
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Katana
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Location: Manchester

Re: help to get rid of spyware

Unread postby max11 » January 27th, 2008, 7:54 am

Thanks katana, to cutie it is probebly best you start youre own topic, you will get help much faster that way.
max11
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Posts: 20
Joined: January 18th, 2008, 5:48 am

Re: help to get rid of spyware

Unread postby Katana » January 27th, 2008, 6:24 pm

@max11 .... no problem :)

@cutie ...... you will not get help at all unless you start your own thread, as this one will now be archived :)
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Katana
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Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: help to get rid of spyware

Unread postby ChrisRLG » January 27th, 2008, 7:58 pm

katana wrote:@cutie ...... you will not get help at all unless you start your own thread, as this one will now be archived


I have split that post away to a new topic.
ChrisRLG
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Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK
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