Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

can't get rid of Virusprotect spyware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

can't get rid of Virusprotect spyware

Unread postby jlpless » January 13th, 2008, 1:41 pm

here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:54 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common

Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\ehome\ehtray.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TMobile\PwpUpdtr.exe
C:\Program Files\Common Files\New

Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Siber Systems\AI

RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\BigFix\bigfix.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search

Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search

Page =

http://us.rd.yahoo.com/customize/ie/def ... 8/*http://

http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start

Page = http://my.melaleuca.com/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

Bar =

http://us.rd.yahoo.com/customize/ie/def ... 8/*http://

http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start

Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet

Explorer\SearchURL,(Default) =

http://as.starware.com/dp/search?x=wKX1 ... dWpSlz2q9D

zn13Emww/YwEc8oELaciVrBPCKSCaCuulSnUmrrlXAbipJoxyc

TguKOkH7J0zv5TJ8I7FOCsCziefFlX22vC/dBza3Gfobm/AIMiOq/

CtIC
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window

Title = Windows Internet Explorer provided by Yahoo!
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper -

{02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) -

{089FD14D-132B-48FC-8861-0048AE113215} - C:\Program

Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: ChaCha Search Toolbar -

{4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} -

C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O2 - BHO: Comcast Toolbar -

{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Yahoo! IE Services Button -

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) -

{724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program

Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy -

{7DB2D5A0-7241-4E79-B68D-6309F01C5231} -

c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) -

{7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper -

{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files\Common Files\Microsoft Shared\Windows

Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper -

{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CBrowserHelperObject Object -

{CA6319C0-31B7-401E-A518-A07C3DB8F777} -

c:\windows\system32\BAE.dll
O2 - BHO: OToolbarHelper Class -

{EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program

Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &RoboForm -

{724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program

Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Windows Live Toolbar -

{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) -

{9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: ChaCha Search Toolbar -

{4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} -

C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O3 - Toolbar: PayPal Plug-In -

{DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program

Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: &Google -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar3.dll
O3 - Toolbar: Comcast Toolbar -

{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: McAfee SiteAdvisor -

{0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program

Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media

Reader\readericon45G.exe
O4 - HKLM\..\Run: [Recguard]

%WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder]

%WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program

Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program

Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [tgcmd] C:\Program

Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MelaleucaWidget] "C:\Program

Files\Melaleuca Widget\MelaleucaWidget.exe"
O4 - HKLM\..\Run: [PrevxCSI] "C:\Program

Files\PrevxCSI\prevxcsi.exe" -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program

Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKCU\..\Run: [Yahoo! Pager]

"C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN

Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TeamOnPwpUpdater-TMPwpCli]

"C:\Program Files\TMobile\PwpUpdtr.exe" TMPwpCli
O4 - HKCU\..\Run: [updateMgr] C:\Program

Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

AcRdB7_0_9
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program

Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d

locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber

Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\RunOnce: [CheckNetworkConnection]

"C:\Program

Files\Support.com\providerComcast\desktopdoctor.exe" /flow

/flow=diagnosenetwork /trayclick=true

/haveconfirmedwiring=true /haverenewed=true

/haverestartedmodem=true /onrestart=true /havehealed=true

/issuenumber=549b8a8c-6637-4039-9183-4df44fefe5d7
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User

'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User

'Default user')
O4 - Startup: Melaleuca Widget Auto Update.lnk = C:\Program

Files\Melaleuca Widget\AutoUpdate.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program

Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: TrueAssistant.lnk = C:\Program

Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk =

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program

Files\BigFix\bigfix.exe
O4 - Global Startup: CallWave.lnk = C:\Program

Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search -

res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word -

res://c:\program

files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search -

res://C:\Program Files\Windows Live

Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search -

file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links -

res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: ChaCha Search -

file://C:\Documents and Settings\Owner\Application

Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha

Search.htm
O8 - Extra context menu item: ChaCha Search with guide -

file://C:\Documents and Settings\Owner\Application

Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha

Search with guide.htm
O8 - Extra context menu item: Customize Menu -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open in new background tab -

res://C:\Program Files\Windows Live

Toolbar\Components\en-us\msntabres.dll.mui/229?de2c5d0850

cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: Open in new foreground tab -

res://C:\Program Files\Windows Live

Toolbar\Components\en-us\msntabres.dll.mui/230?de2c5d0850

cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: RoboForm Toolbar -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English -

res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary -

file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps -

file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program

Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save -

{320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra button: Yahoo! Services -

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: RoboForm -

{724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar -

{724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program

Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM -

{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger -

{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program

Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program

Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.workathomeunited.com
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7}

(Microsoft ProgressBar Control, version 5.0 (SP2)) -

http://download.mcafee.com/molbin/Share ... /6,0,80,22

/ComCtl32.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}

(YInstStarter Class) - C:\Program

Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0}

(Snapfish Activia) -

http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134}

(MySpace Uploader Control) -

http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}

(McAfee.com Operating System Class) -

http://download.mcafee.com/molbin/share ... 4,0,0,101/

mcinsctl.cab
O16 - DPF: {50D05FAC-D462-4795-8818-738FCF776FBC}

(TMobile PwpClient DwnLdr Class) -

https://myemail.t-mobile.com/html/web/c ... /TMobile-P

wpClient.cab
O16 - DPF: {5F738800-9D2F-48CE-999B-B3D66C7E8D24}

(eWebEditProLibCtl5.eWEPLoader) -

http://www.responsemagic.com/ewebeditpr ... ditpro5.ca

b
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737}

(Windows Live Photo Upload Control) -

http://workfromhomejillpless.spaces.liv ... oUpload/Ms

nPUpld.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9}

(InetDownload Class) -

https://media.pineconeresearch.com/Acti ... oadcontrol.

cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7}

(LinkSys Content Update) -

http://www.linksysfix.com/netcheck/67/i ... downls.cab
O16 - DPF: {B40B74C9-C9B3-445C-9397-EC8285292947}

(WebImageFX.WIFXLoader) -

http://www.responsemagic.com/ewebeditpr ... magefx.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3}

(Virtools WebPlayer Class) -

http://a532.g.akamai.net/f/532/6712/4h/ ... s.com/down

loads/player/Install3.0/Installer.exe
O16 - DPF: {DB1B4C3B-8690-43B2-9045-91EDA7A12580}

(eWebEditProLibCtl4.eWEPLoader) -

http://www.responsemagic.com/ewebeditpr ... ditpro4.ca

b
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6}

(McFreeScan Class) -

http://download.mcafee.com/molbin/iss-l ... ,2,0,5205/

mcfscan.cab
O22 - SharedTaskScheduler: end -

{aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe} -

C:\WINDOWS\system32\fsehfcu.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft

AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) -

Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. -

C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google -

C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark

International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. -

C:\Program Files\Common

Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) -

McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. -

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc.

- c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. -

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) -

McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) -

McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee,

Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee,

Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) -

McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. -

C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. -

C:\Program Files\Common Files\New

Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner -

C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint

Corporation - C:\Program

Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) -

http://us.i1.yimg.com/us.yimg.com/i/ww/beta/y3.gif

--
End of file - 20770 bytes
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm
Advertisement
Register to Remove

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 16th, 2008, 6:52 am

Hi jlpless

The formatting of your post is messed up. This is caused by not having Word Wrap checked.
1. Click Start > All Programs > Accessories > Notepad
2. On the menu bar in Notepad select Format and click on WordWrap so it appears checked.

Post back a fresh HijackThis log after that, please :)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 16th, 2008, 8:26 am

Word Wrap is checked



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:54 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\ehome\ehtray.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TMobile\PwpUpdtr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\BigFix\bigfix.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.melaleuca.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.com/dp/search?x=wKX1 ... IMiOq/CtIC
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MelaleucaWidget] "C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe"
O4 - HKLM\..\Run: [PrevxCSI] "C:\Program Files\PrevxCSI\prevxcsi.exe" -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TeamOnPwpUpdater-TMPwpCli] "C:\Program Files\TMobile\PwpUpdtr.exe" TMPwpCli
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=549b8a8c-6637-4039-9183-4df44fefe5d7
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: Melaleuca Widget Auto Update.lnk = C:\Program Files\Melaleuca Widget\AutoUpdate.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: ChaCha Search - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search.htm
O8 - Extra context menu item: ChaCha Search with guide - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search with guide.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.workathomeunited.com
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {50D05FAC-D462-4795-8818-738FCF776FBC} (TMobile PwpClient DwnLdr Class) - https://myemail.t-mobile.com/html/web/c ... Client.cab
O16 - DPF: {5F738800-9D2F-48CE-999B-B3D66C7E8D24} (eWebEditProLibCtl5.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro5.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://workfromhomejillpless.spaces.liv ... nPUpld.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/Acti ... ontrol.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/i ... downls.cab
O16 - DPF: {B40B74C9-C9B3-445C-9397-EC8285292947} (WebImageFX.WIFXLoader) - http://www.responsemagic.com/ewebeditpr ... magefx.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/ ... taller.exe
O16 - DPF: {DB1B4C3B-8690-43B2-9045-91EDA7A12580} (eWebEditProLibCtl4.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro4.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O22 - SharedTaskScheduler: end - {aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe} - C:\WINDOWS\system32\fsehfcu.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://us.i1.yimg.com/us.yimg.com/i/ww/beta/y3.gif

--
End of file - 20770 bytes
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 16th, 2008, 8:32 am

Hi

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 16th, 2008, 6:27 pm

Here is the rapport log:

SmitFraudFix v2.274

Scan done at 17:13:26.48, Wed 01/16/2008
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\ehome\ehtray.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TMobile\PwpUpdtr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\BigFix\bigfix.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1

C:\DOCUME~1\Owner\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Helper\ FOUND !
C:\Program Files\Video Add-on\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://us.i1.yimg.com/us.yimg.com/i/ww/beta/y3.gif"
"SubscribedURL"="http://us.i1.yimg.com/us.yimg.com/i/ww/beta/y3.gif"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe}"="end"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
DNS Server Search Order: 68.87.75.194
DNS Server Search Order: 68.87.64.146

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 17th, 2008, 5:48 am

Hi

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Delete if present:

C:\WINDOWS\system32\fsehfcu.dll

Empty Recycle Bin

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete... under Browsing History.
  • Next to Temporary Internet Files, click Delete files, and then click OK.
  • Next to Cookies, click Delete cookies, and then click OK.
  • Next to History, click Delete history, and then click OK.
  • Click the Close button.
  • Click OK.
For Internet Explorer 4.x - 6.x
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
For Netscape 4.x and Up
  • Click Edit from the Netscape menubar.
  • Click Preferences... from the Edit menu.
  • Expand the Advanced menu by clicking the triangle sign.
  • Click Cache.
  • Click both the Clear Memory Cache and the Clear Disk Cache buttons.
For Mozilla 1.x and Up
  • Click Edit from the Mozilla menubar.
  • Click Preferences... from the Edit menu.
  • Expand the Advanced menu by clicking the plus sign.
  • Click Cache.
  • Click the Clear Cache button.
For Opera
  • Click File from the Opera menubar.
  • Click Preferences... from the File menu.
  • Click the History and Cache menu.
  • Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
  • Click Ok to close the Preferences menu.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Unselect Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Please post:
  1. c:\rapport.txt
  2. AVG Anti-Spyware log
  3. A new HijackThis log
You may need several replies to post the requested logs, otherwise they might get cut off.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 19th, 2008, 10:27 am

here's the new hijack report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:53 PM, on 1/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TMobile\PwpUpdtr.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AIM\AIM Pro\aimpro.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MelaleucaWidget] "C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe"
O4 - HKLM\..\Run: [PrevxCSI] "C:\Program Files\PrevxCSI\prevxcsi.exe" -boot
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TeamOnPwpUpdater-TMPwpCli] "C:\Program Files\TMobile\PwpUpdtr.exe" TMPwpCli
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=549b8a8c-6637-4039-9183-4df44fefe5d7
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: Melaleuca Widget Auto Update.lnk = C:\Program Files\Melaleuca Widget\AutoUpdate.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: ChaCha Search - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search.htm
O8 - Extra context menu item: ChaCha Search with guide - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search with guide.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.workathomeunited.com
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {50D05FAC-D462-4795-8818-738FCF776FBC} (TMobile PwpClient DwnLdr Class) - https://myemail.t-mobile.com/html/web/c ... Client.cab
O16 - DPF: {5F738800-9D2F-48CE-999B-B3D66C7E8D24} (eWebEditProLibCtl5.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro5.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://workfromhomejillpless.spaces.liv ... nPUpld.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/Acti ... ontrol.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/i ... downls.cab
O16 - DPF: {B40B74C9-C9B3-445C-9397-EC8285292947} (WebImageFX.WIFXLoader) - http://www.responsemagic.com/ewebeditpr ... magefx.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/ ... taller.exe
O16 - DPF: {DB1B4C3B-8690-43B2-9045-91EDA7A12580} (eWebEditProLibCtl4.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro4.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O22 - SharedTaskScheduler: end - {aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe} - (no file)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 19568 bytes
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 19th, 2008, 10:31 am

The AVG didn't create a log even tho I followed the instructions
All the items listed were cookies to delete

But good news is the malware appears to be gone- no more pop up balloon to go to virusprotect :)
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 19th, 2008, 11:11 am

rapport log:

SmitFraudFix v2.274

Scan done at 9:54:03.57, Sat 01/19/2008
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe}"="end"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C1B232FC-CA93-4D9C-9C5F-F5A5767BE62B}: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.75.194 68.87.64.146


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe}"="end"



»»»»»»»»»»»»»»»»»»»»»»»» End
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 19th, 2008, 11:49 am

Hi

Open HijackThis, click do a system scan only and checkmark these

O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O22 - SharedTaskScheduler: end - {aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe} - (no file)

Close all windows including browser and press fix checked.

Reboot.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases

  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note: This scanner will work with Internet Explorer Only!

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 19th, 2008, 10:18 pm

KASPERSKY ONLINE SCANNER REPORT
Saturday, January 19, 2008 8:57:27 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 19/01/2008
Kaspersky Anti-Virus database records: 524076


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics
Total number of scanned objects 102568
Number of viruses found 1
Number of infected objects 6
Number of suspicious objects 0
Duration of the scan process 03:43:54

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{775B655E-BC95-45A4-97CE-5CC7129E9E53}.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR1.tmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\Larissa\Local Settings\Temp\AntiPhishing\FDE76B9D-4657-4B28-AE87-04EFD23D4EB6.dat Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\gdql_lsa_LinksysAgent.log Object is locked skipped

C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\glog.log Object is locked skipped

C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent.log Object is locked skipped

C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_GTActions.log Object is locked skipped

C:\Documents and Settings\Owner\Application Data\OpenOffice.org2\user\uno_packages\cache\log.txt Object is locked skipped

C:\Documents and Settings\Owner\Application Data\OpenOffice.org2\user\uno_packages\cache\registry\com.sun.star.comp.deployment.component.PackageRegistryBackend\common_.rdb Object is locked skipped

C:\Documents and Settings\Owner\Application Data\OpenOffice.org2\user\uno_packages\cache\registry\com.sun.star.comp.deployment.component.PackageRegistryBackend\Windows_x86_.rdb Object is locked skipped

C:\Documents and Settings\Owner\Application Data\OpenOffice.org2\user\uno_packages\cache\registry\com.sun.star.comp.deployment.configuration.PackageRegistryBackend\registered_packages.db Object is locked skipped

C:\Documents and Settings\Owner\Application Data\OpenOffice.org2\user\uno_packages\cache\uno_packages.db Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\AOL OCP\AIM\Storage\data\rbchamp2007\localStorage\common.cls Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Inbox (1).dbx Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Pop3.log Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{26D90C04-503D-4597-A8F9-D49FBDB00EFD}\Microsoft\Outlook Express\Smtp.log Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008011920080120\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_154.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DF9285.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DFC9BE.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DFDC25.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DFDD9D.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DFE6BC.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\eMachine_Specific.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\General.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\Security.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\Security_UK.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\UK_Specific.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\Virus.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\Welcome.dat Object is locked skipped

C:\Program Files\BigFix\__Data\emachines\__Local\Tmp\WinXP.dat Object is locked skipped

C:\Program Files\BigFix\__Data\__Global\Logs\20080119.log Object is locked skipped

C:\Program Files\CallWave\Account1001494498\IAM.exe.log Object is locked skipped

C:\Program Files\CallWave\Account1001494498\IAM.exe.stt Object is locked skipped

C:\Program Files\CallWave\IAM.exe.log Object is locked skipped

C:\Program Files\Yahoo!\Messenger\logs\billing_Owner.log Object is locked skipped

C:\Program Files\Yahoo!\Messenger\logs\client_Owner.log Object is locked skipped

C:\Program Files\Yahoo!\Messenger\logs\network_Owner.log Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\ModemLog_PCI Soft Data Fax Modem with SmartCP.txt Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{095AFCF4-BC41-4787-A11F-4218C0C6DD49}.crmlog Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\mcafee_LlcdzZXDaoxBXD6 Object is locked skipped

C:\WINDOWS\Temp\mcmsc_1NDxzqJp3xFIyQ8 Object is locked skipped

C:\WINDOWS\Temp\mcmsc_CMNbQabKlSEYwig Object is locked skipped

C:\WINDOWS\Temp\mcmsc_DFRSeFMZk22n5N0 Object is locked skipped

C:\WINDOWS\Temp\mcmsc_WZYkqBRTvbEJgRb Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 19th, 2008, 10:22 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:29 PM, on 1/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TMobile\PwpUpdtr.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ChaCha Search Toolbar - {4E7BD74F-2B8D-469E-88BC-BC28F89AAE3C} - C:\PROGRA~1\CHACHA~1\CHACHA~1.DLL
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MelaleucaWidget] "C:\Program Files\Melaleuca Widget\MelaleucaWidget.exe"
O4 - HKLM\..\Run: [PrevxCSI] "C:\Program Files\PrevxCSI\prevxcsi.exe" -boot
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TeamOnPwpUpdater-TMPwpCli] "C:\Program Files\TMobile\PwpUpdtr.exe" TMPwpCli
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=549b8a8c-6637-4039-9183-4df44fefe5d7
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: Melaleuca Widget Auto Update.lnk = C:\Program Files\Melaleuca Widget\AutoUpdate.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: ChaCha Search - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search.htm
O8 - Extra context menu item: ChaCha Search with guide - file://C:\Documents and Settings\Owner\Application Data\CHACHATOOLBAR\SelectedContextSearch_ChaCha Search with guide.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?de2c5d0850cd4a8fb7f6c53cc774c7a1
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.workathomeunited.com
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {50D05FAC-D462-4795-8818-738FCF776FBC} (TMobile PwpClient DwnLdr Class) - https://myemail.t-mobile.com/html/web/c ... Client.cab
O16 - DPF: {5F738800-9D2F-48CE-999B-B3D66C7E8D24} (eWebEditProLibCtl5.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro5.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://workfromhomejillpless.spaces.liv ... nPUpld.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/Acti ... ontrol.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/i ... downls.cab
O16 - DPF: {B40B74C9-C9B3-445C-9397-EC8285292947} (WebImageFX.WIFXLoader) - http://www.responsemagic.com/ewebeditpr ... magefx.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/ ... taller.exe
O16 - DPF: {DB1B4C3B-8690-43B2-9045-91EDA7A12580} (eWebEditProLibCtl4.eWEPLoader) - http://www.responsemagic.com/ewebeditpr ... itpro4.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 19232 bytes
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 20th, 2008, 5:51 am

Hi

That looks good :)

Still problems?
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: can't get rid of Virusprotect spyware

Unread postby jlpless » January 20th, 2008, 9:22 am

Looks All Good! THANK YOU!!!


Jill
http://www.workathomeunited.com/jillp
jlpless
Active Member
 
Posts: 10
Joined: January 13th, 2008, 1:36 pm

Re: can't get rid of Virusprotect spyware

Unread postby Shaba » January 20th, 2008, 9:34 am

Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You can fix this, it's a leftover:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 4 and save it to your desktop.
  • Scroll down to where it saysThe J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
Please download the newest version here:
http://www.adobe.com/products/acrobat/r ... =1&dlm=nos

Install it, then go to Add/Remove Programs and remove any older versions that may remain.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
  4. Do the same for each Viewpoint component.

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.
  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for Spybot S & D

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
Advertisement
Register to Remove

Next

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 48 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware