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Advanced Cleaner and Storage Protector

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Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » December 31st, 2007, 7:03 am

My sister phoned last night in a panic - a web pop-up told her that her PC was at risk, and she believed it and acted on it, with the result that she now has these two programs running on her PC, producing all kinds of security warning messages, unwanted web pages, and prompts to buy the full version.

She's bringing her PC to me later today. Obviously I can attempt to uninstall the two programs, and run the usual set of adware, spyware and virus checks, but I wondered first whether you can give any insight into what I could be facing, so that I don't make the problem worse...

Thanks
Pi&Chips
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Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 4th, 2008, 8:19 am

Hi kmilne,
Advanced Cleaner is a shareware program that can probably be uninstalled,

Storage Protector is another matter.
The tools to remove it should only be used with expert help. Do not try to remove it yourself.

She (with your help) should post a HiJackThis log as a reply to this thread and we will respond.

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Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 4th, 2008, 10:12 am

Hi askey127

Since my previous post I have run SpyBot, AdAware, A-squared, AVG and Windows Defender scans, and accepted all "fix" options from those tools. There seems now to be no sign of any nasties at work, but it would be good to know that nothing is lurking. Here then is the HijackThis log that you requested...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:11:40, on 04/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Magentic\bin\MgApp.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://uk.mcafee.com/root/regwizard/Reg ... otmail.com
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e} - (no file)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - ?p=ZUxdm265YYGB
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol028.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
O24 - Desktop Component 0: (no name) - file:///C:/Documents%20and%20Settings/J%20Milne/Local%20Settings/Application%20Data/IM/Runtime/Message/%7B4E59718A-6B4E-403A-90B1-68B0DC66D098%7D/Show/

--
End of file - 11075 bytes



Thanks for helping
Pi&Chips
Regular Member
 
Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 4th, 2008, 4:17 pm

kmilne,
There is plenty to do here.
-----------------------------------------------------------
Download and Run ComboFix----------------------------------------------------------
Download and Install CCleaner
  • Download CCleaner from here Choose the "Slim" version.
  • Double click on ccsetupXXX_slim.exe to start the installation of CCleaner. (XXX is the version number)
  • Click OK
  • Click Next
  • Click I agree
  • Click Next
  • Click Install
  • Once the installation has finished, click Finish
-----------------------------------------------------------
Retrieve the Installed Programs List from CCleaner
Open CCleaner if it's not already running.
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.

Please post the contents of C:\Combofix.txt and the contents of CCleaner's install.txt in your reply.
There will be more to do, but we need to get this part first.
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Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 6:26 am

Thanks for this askey127

The computer seems to have slowed right down, so I'm not too surprised that you say there's plenty to do.

Here are the contents of the ComboFix log and CCleaner install list...

ComboFix 08-01-04.1 - J Milne 2008-01-05 10:02:56.1 - NTFSx86
Running from: C:\Documents and Settings\J Milne\Desktop\Tools\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\storageprotector
C:\Documents and Settings\All Users\Application Data\storageprotector\Data\ac
C:\Documents and Settings\All Users\Application Data\storageprotector\Data\em
C:\Documents and Settings\All Users\Application Data\storageprotector\Data\oid
C:\Documents and Settings\All Users\Application Data\storageprotector\Data\user
C:\Documents and Settings\J Milne\Application Data\storageprotector
C:\Documents and Settings\J Milne\Application Data\storageprotector\Logs\update.log
C:\Program Files\StorageProtector
C:\Program Files\StorageProtector\swupd.log

.
((((((((((((((((((((((((( Files Created from 2007-12-05 to 2008-01-05 )))))))))))))))))))))))))))))))
.

2008-01-05 10:01 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-04 13:39 . 2008-01-04 13:39 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-04 13:16 . 2008-01-04 13:16 <DIR> d-------- C:\Program Files\Windows Defender
2008-01-04 13:00 . 2008-01-04 13:04 <DIR> d-------- C:\Program Files\RegScrubXP
2008-01-02 17:33 . 2008-01-02 17:33 4,120 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-02 17:32 . 2007-09-05 23:22 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2008-01-02 17:32 . 2006-04-27 16:49 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2008-01-02 17:32 . 2007-12-20 23:11 81,920 --a------ C:\WINDOWS\system32\IEDFix.exe
2008-01-02 17:32 . 2004-07-31 17:50 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-01-02 17:32 . 2007-10-03 23:36 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-01-01 22:03 . 2008-01-01 22:44 <DIR> d-------- C:\Program Files\a-squared Free
2008-01-01 21:40 . 2008-01-01 21:40 <DIR> d-------- C:\Program Files\Lavasoft
2008-01-01 21:40 . 2008-01-01 21:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-01 21:39 . 2008-01-01 21:39 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-01 21:36 . 2008-01-04 12:10 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-01 21:20 . 2004-08-04 00:56 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2008-01-01 21:20 . 2004-08-04 00:56 21,504 --a------ C:\WINDOWS\system32\dllcache\hidserv.dll
2007-12-24 15:56 . 2007-12-24 15:56 <DIR> d-------- C:\Program Files\CCleaner

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-05 09:55 --------- d-----w C:\Documents and Settings\J Milne\Application Data\AVG7
2007-12-29 17:12 5,852 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-12-09 09:00 --------- d-----w C:\Program Files\IncrediMail
2007-11-14 15:13 --------- d-----w C:\Documents and Settings\J Milne\Application Data\Sonic
2007-11-14 15:11 --------- d-----w C:\Documents and Settings\J Milne\Application Data\Leadertech
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:35 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:35 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 17:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 17:40 222,720 ------w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-10-10 23:55 478,208 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-10-10 23:55 27,648 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-06-16 16:09 104 --sh--r C:\WINDOWS\system32\912B8EE863.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24 20480]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 16:24 1694208]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 05:00 15360]
"IncrediMail"="C:\Program Files\IncrediMail\bin\IncMail.exe" [2007-12-04 18:01 214456]
"Magentic"="C:\PROGRA~1\Magentic\bin\Magentic.exe" [2007-07-10 09:34 475180]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 14:01 67584]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48 32881]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 00:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 21:05 344064]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 03:12 94208]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44 81920]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2006-01-28 09:25 26112]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 05:24 286720]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 05:20 122940]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 22:34 106496]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 16:19 129536]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 13:54 241664]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 22:11 49152]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME\TomTomHOME.exe" [2007-03-14 15:52 3770024]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-14 09:00 267064]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-20 22:46 579072]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-10 05:00 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-22 20:02 219136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-01-28 09:21:07]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-07-07 01:20:40]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 20:05:56]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{92dd39d1-1524-11dc-8327-00038a000015}]
\Shell\AutoRun\command - E:\InstallTomTomHOME.exe

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2008-01-05 09:56:04 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-05 10:08:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-05 10:11:32
ComboFix-quarantined-files.txt 2008-01-05 10:11:28
.
2007-12-13 22:28:38 --- E O F ---



1300
1300_Help
1300Tour
1300Trb
Ad-Aware 2007
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.1
AiO_Scan
AIOMinimal
AiOSoftware
Anagram Genius version 9 trial
AOL You've Got Pictures Screensaver
Apple Mobile Device Support
ARTEuro
a-squared Free 3.1
ATI Control Panel
ATI Display Driver
AVG 7.5
Bookworm Deluxe
BT Yahoo! Applications
CCleaner (remove only)
Conexant HDA D110 MDC V.92 Modem
Copy
Corel Applications
Corel Photo Album 6
CreativeProjects
Crossword Compiler 8 Demo
Crossword Maestro for Windows trial
Dell CinePlayer
Dell Driver Reset Tool
Dell System Restore
DellSupport
Digital Line Detect
Director
DocProc
ESPNMotion
Fax
GdiplusUpgrade
GemMaster Mystic
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB926239)
HP Photo & Imaging 3.1
HP PSC & OfficeJet 3.0
HP Update
hpmdtab
HPSU306Stub
HPSystemDiagnostics
IncrediMail Xe
InstantShare
Intel(R) PRO Network Connections Drivers
Intel(R) PROSafe for Wired Connections
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Jewel Quest Solitaire
Learn2 Player (Uninstall Only)
Magentic
MCU
Memories Disc Creator 2.0
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works 7.0
Modem Helper
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MyWay Search Assistant
NetWaiting
Otto
overland
PhotoGallery
PrintScreen
QFolder
QuickProjects
QuickTime
Readme
RealPlayer Basic
RegScrubXP 3.25
Roxio DLA
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Scan
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
SkinsHP1
SkinsHP2
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Spybot - Search & Destroy
TomTom HOME
TrayApp
Unload
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update Rollup 2 for Windows XP Media Center Edition 2005
Wanadoo Europe Installer
WebFldrs XP
WebReg
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888310
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Yahoo! Toolbar
Pi&Chips
Regular Member
 
Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 5th, 2008, 7:26 am

kmilne,
-----------------------------------------------------------
Set Options in CCleaner and run Cleaning Scan.
Open CCleaner if it's not already running.
( Do not use the Registry block to clean anything with this program. It is for experts only and it is risky).
  • Select Cleaner Settings.
    Check Internet Explorer, Windows Explorer, and System so that all items are checked. In the Advanced section, have a check only on Old PreFetch Data.
  • Click on the Options block on the left. Select Advanced.
    Uncheck Only delete files in Windows Temp folders older than 48 hours.
  • Set Cookie Retention.
    Click on the Options block on the left, then choose Cookies.
    Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  • Run Cleaning Scan. Click on the Cleaner block on the left. Choose the Windows tab.
    Click the Run Cleaner button. This process could take a while. When CCleaner shows how much has been removed, cleaning is finished.
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
-----------------------------------------------------------
Disable Windows Defender
Go to Start > All Programs > Windows Defender.
Click on the Tools menu, click General Settings, Scroll down to Real-Time Protection Options section and Deactivate the Real-Time Protection system.

Then, in the toolbar across the top there is a little downpointing arrow next to the question mark icon.
Click on that, get a drop down list. One of the options is to exit Windows Defender.
Click on that, and there will be a pop up asking if you are sure you want to exit. Click Yes/OK.
-----------------------------------------------------------
The use of Incredimail opens your system to infections because it is entirely HTML based, and also, in the User Agreement, claims permanent ownership of anything sent thru their mail service.
See full article here: http://www.langa.com/newsletters/2002/2002-10-10.htm#6
Let me know if you would like to remove it. (Magentic is the same company)
-----------------------------------------------------------
If you are concerned about spyware and advert popups, you should remove MyWay, (and stay away from AskJeeves)
Quote without footnotes from Wikipedia:
MyWay also collects data about the user's surfing habits and sends it back to the MyWay server to tailor ads toward the user's interests. MyWay is owned by IAC Search & Media (formerly Ask Jeeves) and was one of many properties purchased as a part of their acquisition of Interactive Search Holdings in 2004.
As a Browser Helper Object, MyWay shares the memory that the browser uses and detects certain events, such as a new browser window. When a new browser window is opened, MyWay sends a configuration request that prepares ads according to visited sites. Browsing habits data are collected and sent to a central server, enabling MyWay to tailor advertisements based on the user's browsing habits.
Because it tracks browsing habits, the MyWay Searchbar is classified as spyware and/or adware, though IAC Search & Media's Director of Internet Security and Privacy, Kirk Lawrence denies it
But it's your decision again. Tell me to remove it or leave it alone.
-----------------------------------------------------------
Remove log items with HighjackThis. Start HijackThis .
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
> If you want to remove Incredimail, check these while you are in here:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c


> If you want to remove Myway, check these while you are in here:
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll


> Check All these in any case:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://uk.mcafee.com/root/regwizard/Reg ... otmail.com
O2 - BHO: (no name) - {5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
------------------------------------------------------------
Update your Java.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Java components.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel > Add/Remove Programs.
  • Check any item with Java Runtime Environment, JRE, J2SE, or Java Webstart in the name.
    Be sure to remove version Java 2 Runtime Environment, SE v1.4.2_03
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all installed versions of Java.
  • Reboot your computer
Download the latest version of Java Runtime Environment(JRE), and install it to your computer. It is the 4th one down on the page, called Java Runtime Environment (JRE) 6 Update 3
Download it, choose save, and save it to your desktop.Then doubleclick it, and it will install the newest version of Java for you to use.
-----------------------------------------------------------
Post a New HiJackThis Log
Reboot your computer. Start HijackThis
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply,
Also let me know your decisions about MyWay and Incredimail..

askey127
User avatar
askey127
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Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 8:23 am

askey 127

Thanks for this guidance. I've just been talking with my sister trying to explain to her why I would never touch programs like Incredimail, but now I'm much better equipped to persuade her to bin it.

As for MyWay, yes, that's definitely going. You say "...tell me to remove it..." - is there more to it than just following the instructions you've already provided?

Thanks again
Pi&Chips
Regular Member
 
Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 5th, 2008, 8:30 am

After you post the new log, we will get to those and any other items.
User avatar
askey127
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Posts: 13897
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 10:01 am

Hi askey127

My sister decided that she wants to keep Incredimail for now. If any other infection gets through then she'll reconsider. MyWay can go, however.

I've followed your latest instructions, and here's the HijackThis log. Thanks again for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:55:44, on 05/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Magentic\bin\MgApp.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - ?p=ZUxdm265YYGB
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol028.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
O24 - Desktop Component 0: (no name) - file:///C:/Documents%20and%20Settings/J%20Milne/Local%20Settings/Application%20Data/IM/Runtime/Message/%7B4E59718A-6B4E-403A-90B1-68B0DC66D098%7D/Show/

--
End of file - 9626 bytes
Pi&Chips
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Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 5th, 2008, 10:35 am

kmilne,
Looks better.
-----------------------------------------------------------
Remove Program(s) with CCleaner
Open CCleaner. In the Left Pane, click Tools. Verify that Uninstall is highlighted in color, or click on it.
Click and Highlight the Following Program, and click the Run Uninstaller button.

MyWay Search Assistant

Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
Folder Deletion
In Windows Explorer (My Computer), navigate to each folder shown below, highlight each one in turn shown in red, if found, and press Delete.

C:\Program Files\MYWaySA\ <== this folder only

You may have to first open the folder, choose View, Details, and delete all the underlying files and folders before an entire folder can be deleted.
If you need to delete underlying files in a folder and are unable to do so:
Right click the file set for deletion, and check Properties to see if it's read-only. Uncheck the read-only box, click Apply and OK. Then retry Delete.
If a message pops up saying "File in use", or something like that,, note the name of the file, hit Ctrl-Alt-Delete and look under the Processes tab. If the exact filename is in there, highlight it and click End Process, then retry Delete.
Please Note the name and location of any item you cannot delete, or any file not found.
-----------------------------------------------------------
Please download the Registry Search Tool from here (scroll down-there are also other tools on the page):
http://www.billsway.com/vbspage/
Unzip it to a convenient location such as your Desktop.
Make sure that your Antivirus / OS allows the use of the .vbs scripts. If prompted, make sure to allow the script.
Double click regsearch.vbs
Copy / Paste the following line into the Search Box:

Browser Helper Objects

then hit Ok
It may take a while to run.
It will tell you when it's done and offer to have you look at the file.
Say Yes, and when it opens copy/paste the content in your reply.
askey127
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askey127
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Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 10:58 am

Results of RegSrch...

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "Browser Helper Objects" 05/01/2008 14:56:33

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D}]
Pi&Chips
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Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 5th, 2008, 3:42 pm

kmilne,
-----------------------------------------------------------
Set Options in CCleaner and run Cleaning Scan.
Open CCleaner if it's not already running.
Run Cleaning Scan. Click on the Cleaner block on the left. Choose the Windows tab.
Click the Run Cleaner button. This process could take a while. When CCleaner shows how much has been removed, cleaning is finished.
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
-----------------------------------------------------
Using Internet Explorer, Please Do an Online Scan with Kaspersky WebScanner.
Go here to run an online scanner from Kaspersky.
  • Click on "Kaspersky Online Scanner"
  • A new smaller window will pop up. Press on "Accept". After reading the contents.
  • Now Kaspersky will update the anti-virus database. Let it run.
  • Click on "Next">"Scan Settings", and make sure the database is set to "extended". And check both the scan options. Then click OK.
  • Then click on "My Computer", and the scan will start.
  • Once finished, save the log to your Desktop as filename KAV.txt
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.

Please post the contents of KAV.TXT in your next post.
If it appears to be too large to post (more than a couple hundred lines), please let me know and I will give instructions that will convert it into a smaller post.
askey127
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Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 5:11 pm

Hi askey127

Here's the Kaspersky log...

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, January 05, 2008 9:06:06 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/01/2008
Kaspersky Anti-Virus database records: 503052
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 59839
Number of viruses found: 1
Number of infected objects: 3
Number of suspicious objects: 0
Duration of the scan process: 00:39:52

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-01042008-131636.log Object is locked skipped
C:\Documents and Settings\J Milne\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\J Milne\Desktop\Tools\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\J Milne\Desktop\Tools\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\J Milne\Desktop\Tools\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\J Milne\Local Settings\Application Data\BVRP Software\NetWaiting\MoHlog.txt Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\Temp\~DF2297.tmp Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\J Milne\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\J Milne\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\J Milne\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP195\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\ModemLog_Conexant HDA D110 MDC V.92 Modem.txt Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{0A192807-9523-4339-8220-D29D0167C327}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
Pi&Chips
Regular Member
 
Posts: 276
Joined: December 1st, 2007, 7:30 am
Location: Garden of England

Re: Advanced Cleaner and Storage Protector

Unread postby askey127 » January 5th, 2008, 5:33 pm

kmilne,
Time for cleanup and a bit of extra protection.
-----------------------------------------------------------
Reset Options in CCleaner for Regular Use.
Open CCleaner if it's not already running.
  • Select Cleaner Settings.
    Check Internet Explorer, Windows Explorer, and System so that all items are checked. Then under Internet Explorer, Uncheck "History". In the Advanced section, have a check only on Old PreFetch Data.
  • Click on the Options block on the left. Select Advanced.
    Check Only delete files in Windows Temp folders older than 48 hours.
  • Set CCleaner to Run When Computer Starts. Click on the Options block on the left, then choose Settings. Check Run Ccleaner when computer starts.
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
-----------------------------------------------------------
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the Combofix and the /u
    • Image
  • When shown the disclaimer, Select "2"
The above procedure will :
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Set a new, clean Restore Point.
-----------------------------------------------------------
Please also Remove SmitFraudFix and any SmitfraudFix folders manually.
(I see that it may have been used earlier)
-----------------------------------------------------------
Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs. Available from http://www.javacoolsoftware.com/spywareblaster.html
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.
-----------------------------------------------------------
Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.
If this HOSTS file breaks Incredimail, The Hosts Manager can quickly revert to the original (empty) HOSTS file or remove only the offending entry.

Whatever list your HOSTS file has will be used by your browser. You can open the HOSTS file with Notepad and look at it.
In Windows XP, it is located in this folder ==> C:\Windows\System32\Drivers\etc\

Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
If this isn't done first, the next reboot may take a VERY LONG TIME.
This is how to do it. First be sure you are signed in as a user with administrative privileges:
Stop and Disable the DNS Client Service
Go to Start, Run and type Services.msc and click OK.
Under the Extended Tab, Scroll down and find this service.
DNS Client
Right-Click on the DNS Client Service. Choose Properties
Select the General tab. Click on the Stop button.
Click the Arrow-down tab on the right-hand side at the Start-up Type box.
From the drop-down menu, click on Manual
Click the Apply tab, then click OK


Download BlueTack's HOSTS Manager here, using Internet Explorer:
http://www.bluetack.co.uk/forums/index.php?act=dscript&CODE=showdetails&f_id=5
A short distance down the page in the center, click on the Download button.
Agree to the license.
On the next page, to the right side of where it says Download Estimates, right click on the underlined word "Hosts Manager" choose "Save Target As" and download the installer Hosts20setup.exe to your desktop.
Double click the Installer on your desktop and let it Install the Hosts Manager

After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the Hosts Switch icon).
When the manager comes up, go to the left pane, and click Download.
It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then Save.
You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.

If you have a firewall, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.
------------------------------------------------------------------------------------------------------------
If you are interested, extra information about HOSTS files :
Read an excellent tutorial about HOSTS files (the Bluetack version) here:
http://www.bluetack.co.uk/forums/index.php?showtopic=8406

There is a very detailed resource for those wanting to spend more time reading up, or to have as a reference:
http://www.bluetack.co.uk/forums/index.php?showtopic=8337

You can see another HOSTS file tutorial here : http://www.mvps.org/winhelp2002/hosts.htm
and choose to manually download and install the MVPS HOSTS File instead of using the BlueTack HOSTS.
The BlueTack version (80k+ entries) is more aggressive than the mvps (12k + entries), and targets adware sites as well as more dangerous ones.
-----------------------------------------------------------
Install WinPatrol - Download and Install the Free WinPatrol, and view Instructions here: http://www.winpatrol.com/winpatrol.html
- WinPatrol is an active program that drops a "Scotty Dog" icon into the system tray (right click to check/change status), allows you to monitor/edit startups, services, Browser helpers, and prompts for permission if any program tries to change your system.

You should be good to go.
askey127
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askey127
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Re: Advanced Cleaner and Storage Protector

Unread postby Pi&Chips » January 5th, 2008, 6:34 pm

Hi askey127

All done, just as you said, everything seems to be working fine, and even Incredimail seems to have survived.

Many thanks for all your help - fantastic clear instructions and a calm reassuring manner gave me full confidence that everything would be fixed.

One more thing - a bit awkward this, as it's not really your problem. I have another active case open on here, relating to my son's computer, which is actually in a far worse state than my sister's. The thing is, I've heard nothing for almost a week now, which is in dramatic contrast to the speed of your responses - is there anything that can be done to get the case moving again?

Many thanks - again!
Pi&Chips
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Location: Garden of England
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