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Malware Removal Instructions

I have no idea what I'm doing, I just got hijack this

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Re: I have no idea what I'm doing, I just got hijack this

Unread postby chryssi2001 » January 2nd, 2008, 2:58 am

Hello ColT,

Please download ATF cleaner
Make sure that all browser windows are closed.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
------------------------------------------------
Clean out your Java cache, there are infected files in it.
  • Click Start > Control Panel > double-click on the Java Icon (coffee cup) in the Control Panel.
  • On the General tab, under Temporary Internet Files, click the Delete Files... button.
  • There are three options in the window to clear the cache - Leave ALL 3 ticked
    • Downloaded Applets
    • Downloaded Applications
    • Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.
------------------------------------------------
Let's clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.
Download OTMoveIt by OldTimer to your Desktop.
  • Double click OTMoveIt.exe to launch it.
  • Click on the CleanUp! button.
  • OTMoveIt will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
  • You will be prompted to allow the clean up procedure, click Yes
  • When finished exit out of OTMoveIt
  • Now delete OTMoveIt.exe (if still present)
------------------------------------------------
I see you have some of the programs we used in compfix folder.

C:\Documents and Settings\Ben\Desktop\compfix

If OTMoveIt, can't remove them all, please do so. You can keep ATF cleaner, but remove the rest, as they are often updated.
------------------------------------------------
Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Ad-aware 2007
Download it from here
Find here the tutorial on how to use Adaware properly here

Spybot Search and Destroy 1.5.1
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
Download it from here

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!
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chryssi2001
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Re: I have no idea what I'm doing, I just got hijack this

Unread postby ColTJ9238 » January 2nd, 2008, 11:33 am

Thank you again for all your help, I really appreciate it. My best wishes to you and your family for a Blessed and happy new year! It is with Most Prayerful and Cordial regards I remain;
All My best wishes,
Col. T. J.
ColTJ9238
Active Member
 
Posts: 9
Joined: December 22nd, 2007, 10:25 pm

Re: I have no idea what I'm doing, I just got hijack this

Unread postby chryssi2001 » January 2nd, 2008, 12:01 pm

You are welcome, I am glad we could help. ;)

Thanks for the wishes :)
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: I have no idea what I'm doing, I just got hijack this

Unread postby NonSuch » January 6th, 2008, 4:11 pm

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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