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help help me fix my friend computer

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Re: help help me fix my friend computer

Unread postby random/random » December 19th, 2007, 5:57 pm

Is symantec/norton antivirus active on this PC? It seems that a lots of its files have gone missing

  • Open a new notepad window (Start>All programs>accessories>notepad)
  • Highlight the contents of the below codebox and then press ctrl+c to copy it to the clipboard
    Code: Select all
    Folder::
    C:\Program Files\Common Files\rqof
    C:\Program Files\DriveCleaner Free
    C:\PROGRA~1\MYWEBS~1
    Registry::
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3B6C3DFA-A240-80EE-1E12-898DB9258FC0}]
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Jucmdhl"=-
    "Jtj"=-
    "QdrModule9"=-
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DriveCleaner Free]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\My Web Search Bar]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MyWebSearch Email Plugin]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCVNq]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²ÆßfÏC:]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²ÆßfÏC:\Program Files]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²ÆßfÏC:\Program Files\ISTsvc]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²ÆßfÏC:\Program Files\ISTsvc\istsvc.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²‘ÆßfÏC:]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²‘ÆßfÏC:\Program Files]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²‘ÆßfÏC:\Program Files\ISTsvc]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCV÷h$vùõš/‚²‘ÆßfÏC:\Program Files\ISTsvc\istsvc.exe]
    
  • Paste the contents of the clipboard into the notepad window by pressing ctrl+v or edit>paste
  • Save it to the desktop as CFscript.txt
  • Now drag and drop CFscript.txt onto combofix.exe as in the picture below and follow the prompts:
    Image
  • When finished, it shall produce a log for you. Post that log and a HiJackThis log in your next reply
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall
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Re: help help me fix my friend computer

Unread postby Andy35652 » December 19th, 2007, 7:05 pm

ok i had to uses the repair on the internet connect to get it to connect don't know if it was something that did or just a random fluke.



ComboFix 07-12-19.2 - Owner 2007-12-19 16:52:59.2 - NTFSx86
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\CFscript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Common Files\rqof
C:\Program Files\Common Files\rqof\rqofa.lck
C:\Program Files\Common Files\rqof\rqofd\class-barrel
C:\Program Files\Common Files\rqof\rqofh
C:\Program Files\Common Files\rqof\rqofl.lck
C:\Program Files\Common Files\rqof\rqofm.lck

.
((((((((((((((((((((((((( Files Created from 2007-11-19 to 2007-12-19 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2007-01-19 11:54]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-11-02 08:03]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-11-02 07:59]
"PCMM2007RT"="C:\Program Files\PC MightyMax 2007\pcmm2007.exe" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-01-02 13:20]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 03:25]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-01 14:04]
"WinampAgent"="C:\Program Files\Winamp\wianmpa.exe" []

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe" []
"MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [2007-08-13 18:04]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-12-01 14:04]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-06-10 15:16:24]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^2Wire Wireless Client.lnk]
backup=C:\WINDOWS\pss\2Wire Wireless Client.lnkCommon Startup
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\2Wire Wireless Client.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NkbMonitor.exe.lnk]
backup=C:\WINDOWS\pss\NkbMonitor.exe.lnkCommon Startup
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\NkbMonitor.exe.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WG111v2 Smart Wizard Wireless Setting.lnk]
backup=C:\WINDOWS\pss\WG111v2 Smart Wizard Wireless Setting.lnkCommon Startup
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\WG111v2 Smart Wizard Wireless Setting.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
backup=C:\WINDOWS\pss\WinZip Quick Pick.lnkCommon Startup
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^GoZone iSync.lnk]
backup=C:\WINDOWS\pss\GoZone iSync.lnkStartup
path=C:\Documents and Settings\Owner\Start Menu\Programs\Startup\GoZone iSync.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^PictureProject In Touch.lnk]
backup=C:\WINDOWS\pss\PictureProject In Touch.lnkStartup
path=C:\Documents and Settings\Owner\Start Menu\Programs\Startup\PictureProject In Touch.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe /d locale=en-US ee://aol/imApp

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
C:\Program Files\Common Files\Symantec Shared\ccApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-05-09 18:24 50760 --a------ C:\Program Files\Common Files\AOL\1124295227\ee\AOLSoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2004-11-02 07:59 126976 --a------ C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2004-11-02 08:03 155648 --a------ C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IPHSend]
2006-02-17 10:59 124520 --a------ C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\McAfeeUpdaterUI]
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe /StartedFromRunKey

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MondoTalk]
C:\Program Files\MondoTalk\MondoTalk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\msnmsgr.exe /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
2007-08-13 18:04 5562368 --a------ C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NAV CfgWiz]
C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE REBOOT

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2003-08-26 20:47 204800 --------- C:\Program Files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PRISMSVR.EXE]
C:\WINDOWS\system32\PRISMSVR.EXE /APPLY

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Registry Cleaner]
C:\PROGRA~1\REGIST~1\regclean.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShStatEXE]
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE /STANDALONE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
2004-10-14 14:42 1404928 --a------ C:\Program Files\Analog Devices\Core\smax4pnp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
2006-05-08 05:17 81920 --a------ C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSC_UserPrompt]
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2005-11-10 13:03 36975 --a------ C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_7

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\URLLSTCK.exe]
C:\Program Files\Norton Internet Security\UrlLstCk.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]
2007-10-09 23:28 36352 --a------ C:\Program Files\Winamp\winampa.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
C:\Program Files\Windows Defender\MSASCui.exe -hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe -quiet

R2 EAPPkt;Realtek EAPPkt Protocol;C:\WINDOWS\system32\DRIVERS\EAPPkt.sys [2005-04-01 10:43]
S3 PhilCam8116;Logitech QuickCam Pro 3000 (08B0);C:\WINDOWS\system32\DRIVERS\CamDrO21.sys [2001-08-17 13:05]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;C:\WINDOWS\system32\DRIVERS\wg111v2.sys [2006-03-27 16:53]
S3 SjyPkt;SjyPkt;C:\WINDOWS\System32\Drivers\SjyPkt.sys [2002-10-02 07:57]
S3 WlanUIG;2Wire 802.11g USB Driver;C:\WINDOWS\system32\DRIVERS\WlanUIG.sys [2004-05-16 18:46]

.
Contents of the 'Scheduled Tasks' folder
"2007-12-19 19:57:59 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-19 16:57:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-19 16:58:30
C:\ComboFix2.txt ... 2007-12-19 13:59
.
2007-12-19 14:17:58 --- E O F ---




and hijackthis



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:05:39 PM, on 12/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMM2007RT] "C:\Program Files\PC MightyMax 2007\pcmm2007.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\wianmpa.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} - http://adserver.sharewareonline.com/ads ... nstall.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe (file missing)
O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

--
End of file - 7597 bytes
Andy35652
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Re: help help me fix my friend computer

Unread postby random/random » December 21st, 2007, 7:18 am

Is symantec/norton antivirus active on this PC? It seems that a lots of its files have gone missing
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random/random
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Re: help help me fix my friend computer

Unread postby NonSuch » December 28th, 2007, 5:45 am

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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