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Help, please. Mal Behav 010 detected.

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Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 9th, 2007, 11:47 pm

Hello,
My Webroot SpySweeper picked up on Mal Behav in my 'C:\System Volume Information\' folder and it has been there ever since. I have already downloaded and run the recommended anti-malware and anti-virus programs and hence no luck removing it. Here is my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:18 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Hewlett-Packard\HP Pavilion Webcam\HPWebcam.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\SAS\SAS 9.1\sas.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet /nodetect
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe"
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] "C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [ThreatFire] "C:\Program Files\ThreatFire\TFTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: HP Pavilion Webcam Tray Icon.lnk = C:\Program Files\Hewlett-Packard\HP Pavilion Webcam\HPWebcam.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CarboniteService - Carbonite, Inc. (http://www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 12336 bytes
blakethordarson
Active Member
 
Posts: 8
Joined: December 9th, 2007, 7:27 pm
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 10th, 2007, 7:13 am

Hi blakethordarson and welcome to Malware Removal :)

C:\System Volume Information\ folder is same as system restore; that means it's inactive.

I see nothing bad on your log but let's check deeper:

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases

  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 10th, 2007, 4:08 pm

Here you go:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:03:17 PM, on 12/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Hewlett-Packard\HP Pavilion Webcam\HPWebcam.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\SAS\SAS 9.1\sas.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet /nodetect
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe"
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] "C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [ThreatFire] "C:\Program Files\ThreatFire\TFTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: HP Pavilion Webcam Tray Icon.lnk = C:\Program Files\Hewlett-Packard\HP Pavilion Webcam\HPWebcam.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CarboniteService - Carbonite, Inc. (http://www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 12564 bytes

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, December 10, 2007 2:29:01 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 10/12/2007
Kaspersky Anti-Virus database records: 478364
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 144240
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 04:44:59

Infected Object Name / Virus Name / Last Action
C:\6767fabacf6856f4920aec1abbb186e1\msxml4-KB927978-enu.log Object is locked skipped
C:\71fc953751116a075e0a\update\update.exe Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\Carbonite.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteConfig.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteDelta.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteFiles.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteNSE.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteRestores.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteUI.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteVersions.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\PC Tools\ThreatFire\Orig.db Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\CiscoCAA\event.log Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\cert8.db Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\history.dat Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\key3.db Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\parent.lock Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Blake T\Application Data\Webroot\Spy Sweeper\Logs\071210084159.ses Object is locked skipped
C:\Documents and Settings\Blake T\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Blake T\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Blake T\History\History.IE5\MSHist012007121020071211\index.dat Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\AOL OCP\AIM\Storage\data\iamblakett\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Apple Computer\QuickTime\downloads\01\01\112f1cf1-7a0f4e7f-3b5188c2-92cce139.qtch Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Apple Computer\QuickTime\downloads\14\12\ece3e97f-9e0ebc77-b872fd23-2f3efe49.qtch Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Application Data\Mozilla\Firefox\Profiles\dbze4q08.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Temp\~DF26A1.tmp Object is locked skipped
C:\Documents and Settings\Blake T\Local Settings\Temp\~DF69BF.tmp Object is locked skipped
C:\Documents and Settings\Blake T\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Blake T\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Blake T\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Blake T\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0BAC188F-1875-4D47-97A8-F7CEF18DE363.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0F1A26D0-3B98-42F2-87A9-E338BF046F38.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS11BF71A2-820D-403E-B419-B2802DD6515E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS12D50ADF-1D89-428D-8F29-7550F3FCD47F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS17A4775A-CE03-40EE-8EEB-5A385A89C360.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS186EFF69-5DF7-4F04-9EE8-80906649BAE0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1AA84A94-DDAC-45C7-9897-B9E930D82E6A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1AB9A614-5BB4-4F0C-ADD6-033AB32B8883.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1B0AD24B-B7FB-431E-9313-ACA1F87A8344.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1B84ACDE-121B-4625-99D2-9D2F88C81952.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1BB5B466-2BCD-4869-B3CD-1DF1D7228653.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1D2C2768-9B83-4550-A973-7BB5032F151F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1FA03A68-3A9C-492E-B01D-E0E24CC8629B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS254435D6-9DBC-4B21-B3E9-405999F5F294.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS26D3715E-96B7-4142-B754-E7596F56B7D1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2AD7F34E-4FF7-4303-B7F5-BD653BF1C097.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2B9BD155-0DAD-4962-8A80-1D8B90C28FD3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS316ADA93-2F2F-4B6E-BCFA-B7192167CCF8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS31C7C805-7392-4EAD-B28F-5D5C18A70DDD.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS32AE84EB-906B-43A9-A52A-28C339F8B2B2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3546F118-CC68-47BC-91CD-518285F5F13B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS37C61386-277E-4F07-8D1E-8CFA0F76F590.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3894B02E-5AA5-414E-8320-8FEC3140A23F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3F82C7CB-F5C8-4A8D-8E90-4E61F9C979F7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS41634F60-D829-499D-A572-AB2B727A8B89.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS48FF7DC9-2FAD-402A-924F-EB54683124F0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4BFEF673-A078-4721-80D0-81E6220CFFF1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4E6A8CE5-B837-4ABB-A478-0E979E69F4DF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS572E8E2A-9DFE-4BD9-AC4C-15C82FA7A034.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS596969D8-945B-4610-B7CB-204FEC91AD16.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS59E45980-463B-475D-AF43-18335C74B7C3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS5A095FCD-71A4-4E75-ACAF-EF1E726FF101.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS634EAB14-549C-4F7A-B0FE-D25D7E3E5814.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS647E583D-D0DF-4578-9BD9-1F3B80BFC566.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS64FB8EED-4253-4B88-9656-9C34301A2E65.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6C8F04A4-CF5A-448D-B19D-0FE67621F0D8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS736F30B7-45AE-4619-841B-28B8EBD56DB4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS76B06D76-286C-461C-AD69-609F866A7F33.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7F29D1ED-865F-40C6-A7F2-495A5578E0CC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8228EE46-3D57-449F-B37A-0D51EA3809FC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS82FB4850-9F8B-46F5-9C52-810259E12311.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS86479A6D-BB0B-4C21-9974-BD3326BA9793.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS872E47FD-B1CE-45A2-B6A4-096672BE38F4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS88B7530B-035C-4433-83CE-2EA8628E4688.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8A382B59-2A20-4E00-967C-8AE81A0377F5.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8F7A0CD7-E445-4777-9031-9B302FCD748C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9406B0F8-CFF5-415C-B46E-5B1CF7559125.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS98224EBC-AC02-4A10-9246-44FE8D98CCE2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS98A90FF4-722C-47CF-8CAA-15A167D6B246.tmp Object is locked skipped
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Scan process completed.
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 11th, 2007, 7:55 am

Hi

No malware there but have you used McAfee previously and uninstalled it?
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 11th, 2007, 1:37 pm

Hello again,

Yes I was using McAffee but I had to uninstall it when I downloaded TrendMicro Internet Security because it made me do so. The MalWare still comes up on my Webroot SpySweeper and says it cannot be quarantined. My processor speed has slowed down a lot since this whole episode started. I don't know if it is the Mal Behav or the anti- virus/malware programs that I have downloaded. If there is no MalWare and you are sure of this can I uninstall all of these programs. Originially I had McAffee and Webroot SpySweeper running on my computer. Is that a good combination?
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 11th, 2007, 1:54 pm

Hi

"Yes I was using McAffee but I had to uninstall it when I downloaded TrendMicro Internet Security because it made me do so."

You will have to choose which one you use; you can't use both.

"The MalWare still comes up on my Webroot SpySweeper and says it cannot be quarantined. "

Yes but that is in system restore and inactive. I give you later instructions how to empty that.

"My processor speed has slowed down a lot since this whole episode started."

Do you mean that computer acts slower?

"Originially I had McAffee and Webroot SpySweeper running on my computer. Is that a good combination?"

Yes, I can give you some other tips after you're clean.
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 11th, 2007, 2:52 pm

When I said: "My processor speed has slowed down a lot since this whole episode started."
Yes, I meant my computer is acting slower. Programs take forever to run and applications take forever to open, and my start up speed has decreased as well.
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 11th, 2007, 3:05 pm

Hi

For general slowness, see here and post back if it helped :)
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 11th, 2007, 5:29 pm

Thanks, that did help and now most everything seems to be running quickly and smoothly. Though now my wireless connection keeps timing out. I'm not sure if this has to do with what I've been doing on my computer or it's just the router. But besides that, my computer seems just fine.
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 12th, 2007, 4:57 am

Hi

I think it is related to router. Have you installed latest drivers/firmware?
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 12th, 2007, 1:41 pm

Hello,

I believe I have all the updated software and drivers. And I am absolutely positive my computer can handle WoW in terms of hardware (2.0 gb of RAM and dual 1.66Ghz processor), but it still crashes withint ten minutes of playing. When I run the Spy Sweeper my HP Games comes up as infected files from the Mal Behav so I went ahead and uninstalled them. I'm re-runnning the Spy Sweeper now to test if it still picks up traces of the mal behav.
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 12th, 2007, 2:05 pm

Hi

Then it might be router issue and if so I don't think that I can help you with that, unfortunately.
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 13th, 2007, 1:50 am

Well thank you very much for all your help. So, if you are sure I don't have any malware then I'm good to go?
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Re: Help, please. Mal Behav 010 detected.

Unread postby Shaba » December 13th, 2007, 5:00 am

Hi

Before that I give you final instructions.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You can fix these, they are leftovers:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
  4. Do the same for each Viewpoint component.

Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
Please download the newest version here:
http://www.adobe.com/products/acrobat/r ... =1&dlm=nos

Install it, then go to Add/Remove Programs and remove any older versions that may remain.

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.
  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: Help, please. Mal Behav 010 detected.

Unread postby blakethordarson » December 13th, 2007, 2:04 pm

Well thank you for all your help. I'm sure I won't run into this problem again now that I'm fully protected. This is a great forum and I will recommend it to many. Thanks again!
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