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submitting a log file for help

Unread postby alba_greeneyes » December 1st, 2007, 8:24 pm

Hello,
Below is a log file that i would appreciate having someone look at. My computer is lagging badly part of the time. Only portions of a window opens occasionally, I get strange ads coming up and they won't let me click them off. I did not have a firewall running for a while and I am afraid something has taken over my computer. And spybot has been telling me that everything is fine which is surprising because prior to this spybot always had a few things to be removed.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:07:03 PM, on 12/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\common files\installshield\updateservice\issch.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.netzero.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O15 - Trusted Zone: *.passport.com
O15 - Trusted Zone: *.passport.net
O15 - Trusted Zone: *.windowsonecare.com
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/ ... bAgent.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724271352
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724216852
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B67814BB-378D-46EC-B68C-FFF424623DB7}: NameServer = 216.126.136.250 216.126.128.40
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

--
End of file - 10027 bytes
alba_greeneyes
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Posts: 14
Joined: December 1st, 2007, 1:46 am
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Re: submitting a log file for help

Unread postby Katana » December 5th, 2007, 8:17 pm

Hello Drewcats mum :hello2:

First off, do you use Netscape at all ?
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: submitting a log file for help

Unread postby alba_greeneyes » December 5th, 2007, 10:17 pm

Hi Katana,

No, I am sorry, I don't use Netscape.
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby Katana » December 6th, 2007, 7:06 am

alba_greeneyes wrote:No, I am sorry, I don't use Netscape.

No need to be sorry :lol:

That's not looking too bad :)

As a personal preference, I would recommend getting rid of RegistryMechanic
here is a quote from a fairly indepth discussion on reg cleaners
Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference
If it doesn't work properly you may end up with an expensive doorstop.

http://forums.whatthetech.com/Regcleaner_t42862.html

let's check a couple of things


Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Virus Total

Please visit Virustotal
Copy/paste the the following file path into the window

C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

Click Submit/Send File
Please post back, to let me know the results.
If Virustotal is too busy please try Jotti

Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.netzero.net/
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis


Logs/Information to Post in Reply
Please post the following logs/Information in your reply
  • The Virus Total results
  • A fresh HJT log
  • How are things running now ?
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: submitting a log file for help

Unread postby alba_greeneyes » December 6th, 2007, 8:38 pm

hi Katana,

Thank you for your help. I misunderstood why you were asking about netscape lol.

The virustotal result was 0.

Below is the Hijack This new scan. It does not seem to have removed the 023 file.

I have not really used the computer except to do this so I don't know how it is really doing right now but will mess around tonight an let you know.

BTW, Netscape Internet Service and Netscape Web Accelerator are downloaded in my computer. When I quit using Netscape I just never removed them. Should I do that?

C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:22:05 PM, on 12/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\common files\installshield\updateservice\issch.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O15 - Trusted Zone: *.passport.com
O15 - Trusted Zone: *.passport.net
O15 - Trusted Zone: *.windowsonecare.com
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/ ... bAgent.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724271352
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724216852
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B67814BB-378D-46EC-B68C-FFF424623DB7}: NameServer = 216.126.136.250 216.126.128.40
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

--
End of file - 9495 bytes


Talk to you later,
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby alba_greeneyes » December 6th, 2007, 8:42 pm

Katana

Oh dear, had a little pasting problem so please ignore the three C:\Program Files\Netscape Internet Service\ etc etc etc in the body of my last message.
So Sorry!!
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby Katana » December 6th, 2007, 9:18 pm

alba_greeneyes wrote:So Sorry!!

There is no need to keep apologizing, I don't bite :lol:
I'm not as bad tempered as Drewcat :twisted: :blackeye:

OK, something is preventing the fix and there are programs running that are not showing in the start up.
Lets look a bit deeper :)

Deckard's System Scanner
Download Link >> Deckard's System Scanner (DSS) <<Link to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: submitting a log file for help

Unread postby alba_greeneyes » December 7th, 2007, 1:59 pm

hi Katana!

When you say close all applications, I am not sure I know what that means. AVG has a little symbol in the lower right hand corner of my computer beside my volume control. Do I quit that to clear it from there? I already closed the quicktime symbol and messenger symbol.
There is a symbol "safely remove hardware" beside my volume control also.

I love your smiley faces. When i click on them, I just get the word not the picture :?
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby alba_greeneyes » December 7th, 2007, 2:00 pm

WOW

face comes up after i post!!!! I am sooooo happy :bounce:
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby Katana » December 7th, 2007, 3:35 pm

alba_greeneyes wrote: AVG has a little symbol in the lower right hand corner of my computer beside my volume control. Do I quit that to clear it from there?

You shouldn't need to close AVG,
DSS will be able to run, it is just that it may be a bit slower.

safely remove hardware is fine also, you can leave that as it is
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: submitting a log file for help

Unread postby alba_greeneyes » December 7th, 2007, 8:54 pm

Okay Katana, here it is!

hmm having problems getting main.txt posted. I will try sending it in another post.






Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) 64 Processor 3400+
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 383.48 MiB / 130.29 MiB
Pagefile Memory (total/avail): 920.8 MiB / 701.5 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1925.33 MiB

C: is Fixed (NTFS) - 180.31 GiB total, 170.56 GiB free.
D: is Fixed (FAT32) - 5.99 GiB total, 1 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6B200M0 - 186.31 GiB - 2 partitions
\PARTITION0 - Unknown - 6 GiB - D:
\PARTITION1 (bootable) - Installable File System - 180.31 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: AVG 7.5.503 v7.5.503 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\\iTunes\\iTunes.exe"="%ProgramFiles%\\iTunes\\iTunes.exe:*:enabled:iTunes"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe:*:Enabled:BackWeb for Presario"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Messenger"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Compaq_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=YOUR-F78BF48CE2
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Compaq_Owner
LOGONSERVER=\\YOUR-F78BF48CE2
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0c00
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
USERDOMAIN=YOUR-F78BF48CE2
USERNAME=Compaq_Owner
USERPROFILE=C:\Documents and Settings\Compaq_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Compaq_Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Agere Systems PCI Soft Modem --> agrsmdel
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Blackhawk Striker 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\BFAF1EEC-E987-415B-BCB8-80CDB0BC6CDF\Uninstall.exe"
Blasterball 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\75528D5F-DD82-402E-BA7C-045B7DC6A712\Uninstall.exe"
Blasterball 2 Holidays from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D06AB82F-D68E-405A-9886-AB8804291B6D\Uninstall.exe"
Blasterball 2 Remix from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\9D7E7CDA-051E-4B0D-8CEE-58F41F449CF9\Uninstall.exe"
Bounce Symphony from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\29FF6D07-4A15-41F1-9D5E-E0F3A58012C6\Uninstall.exe"
Compaq Connections --> C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 6750491
Compaq Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
Crystal Maze from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\C43D84CD-EBFC-48D3-A330-7868C8AD415A\Uninstall.exe"
Dr Watson for Microsoft Windows OneCare Live v1.1.1067.8 --> MsiExec.exe /I{C544F99D-39EF-4E6D-95BE-4E41C1D8C4CB}
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Final Drive Nitro from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\657A0149-EEC7-4FB2-AB4F-CB7AA027748E\Uninstall.exe"
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Boot Optimizer --> MsiExec.exe /I{3BA95526-6AE0-4B87-A62D-17187EF565FC}
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{5878FF02-3B8F-4309-B4E5-0D3DB6F2E8E6}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
Lexibox Deluxe from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\F05A08BF-E600-4FBD-A53A-3D47296B1275\Uninstall.exe"
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
Netscape Internet Service --> C:\Program Files\Netscape Internet Service\install.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73D9}
Netscape Web Accelerator --> C:\Program Files\Netscape Internet Service\\Netscape Web Accelerator\accinst.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73E0}
Overball from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\FA7F5211-C629-4711-BD82-7DFFB08CB518\Uninstall.exe"
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{19C989C4-50AE-43A4-B06E-8C70FFFF852F} /l1033
Phoenix Assault from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\CCCDE323-C76D-44DA-BB5B-B8ABE767756E\Uninstall.exe"
Polar Bowler from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\05E21449-3BA3-42BF-BBDA-95205F4EA40A\Uninstall.exe"
Polar Golfer from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\3330A279-CC39-4A17-AE19-DA464B26AD9A\Uninstall.exe"
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 pywin32 extensions (build 203) --> "C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{55BF0E5F-EA8E-4C13-A8B4-9E4857F5A2DE}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Remove Microsoft Money 2005 installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Money\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove Quicken New User Edition installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Quicken_NUE\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove WeatherBug installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\WeatherBug\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Rhapsody Player Engine --> MsiExec.exe /I{8A62A068-3FD6-495A-9F66-26FE94F32EC9}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shooting Stars Pool from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\045C89A0-CA37-443C-8826-F750227DE69C\Uninstall.exe"
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem1.inf
Slyder from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\8BA6F58B-7A91-461F-95F8-E34F8BD8AA4E\Uninstall.exe"
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Super Granny from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\DE87FA96-7840-420C-86F9-33F3B7B3CED1\Uninstall.exe"
Tradewinds from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\66195170-D19D-46C5-8FB7-8A4630071ADC\Uninstall.exe"
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}


-- Application Event Log -------------------------------------------------------

Event Record #/Type10333 / Error
Event Submitted/Written: 12/01/2007 11:13:14 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 534396033.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type10332 / Error
Event Submitted/Written: 12/01/2007 11:13:09 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application iexplore.exe, version 7.0.6000.16544, faulting module unknown, version 0.0.0.0, fault address 0x604245d0.
Processing media-specific event for [iexplore.exe!ws!]

Event Record #/Type10331 / Error
Event Submitted/Written: 12/01/2007 00:06:05 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 513721658.

Event Record #/Type10330 / Error
Event Submitted/Written: 12/01/2007 00:05:15 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16544, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type10320 / Success
Event Submitted/Written: 12/01/2007 03:03:43 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type30032 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30029 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30026 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30023 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30020 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126



-- End of Deckard's System Scanner: finished at 2007-12-07 16:37:13 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) 64 Processor 3400+
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 383.48 MiB / 130.29 MiB
Pagefile Memory (total/avail): 920.8 MiB / 701.5 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1925.33 MiB

C: is Fixed (NTFS) - 180.31 GiB total, 170.56 GiB free.
D: is Fixed (FAT32) - 5.99 GiB total, 1 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6B200M0 - 186.31 GiB - 2 partitions
\PARTITION0 - Unknown - 6 GiB - D:
\PARTITION1 (bootable) - Installable File System - 180.31 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: AVG 7.5.503 v7.5.503 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\\iTunes\\iTunes.exe"="%ProgramFiles%\\iTunes\\iTunes.exe:*:enabled:iTunes"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe:*:Enabled:BackWeb for Presario"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Messenger"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Compaq_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=YOUR-F78BF48CE2
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Compaq_Owner
LOGONSERVER=\\YOUR-F78BF48CE2
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0c00
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
USERDOMAIN=YOUR-F78BF48CE2
USERNAME=Compaq_Owner
USERPROFILE=C:\Documents and Settings\Compaq_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Compaq_Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Agere Systems PCI Soft Modem --> agrsmdel
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Blackhawk Striker 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\BFAF1EEC-E987-415B-BCB8-80CDB0BC6CDF\Uninstall.exe"
Blasterball 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\75528D5F-DD82-402E-BA7C-045B7DC6A712\Uninstall.exe"
Blasterball 2 Holidays from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D06AB82F-D68E-405A-9886-AB8804291B6D\Uninstall.exe"
Blasterball 2 Remix from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\9D7E7CDA-051E-4B0D-8CEE-58F41F449CF9\Uninstall.exe"
Bounce Symphony from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\29FF6D07-4A15-41F1-9D5E-E0F3A58012C6\Uninstall.exe"
Compaq Connections --> C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 6750491
Compaq Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
Crystal Maze from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\C43D84CD-EBFC-48D3-A330-7868C8AD415A\Uninstall.exe"
Dr Watson for Microsoft Windows OneCare Live v1.1.1067.8 --> MsiExec.exe /I{C544F99D-39EF-4E6D-95BE-4E41C1D8C4CB}
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Final Drive Nitro from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\657A0149-EEC7-4FB2-AB4F-CB7AA027748E\Uninstall.exe"
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Boot Optimizer --> MsiExec.exe /I{3BA95526-6AE0-4B87-A62D-17187EF565FC}
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{5878FF02-3B8F-4309-B4E5-0D3DB6F2E8E6}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
Lexibox Deluxe from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\F05A08BF-E600-4FBD-A53A-3D47296B1275\Uninstall.exe"
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
Netscape Internet Service --> C:\Program Files\Netscape Internet Service\install.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73D9}
Netscape Web Accelerator --> C:\Program Files\Netscape Internet Service\\Netscape Web Accelerator\accinst.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73E0}
Overball from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\FA7F5211-C629-4711-BD82-7DFFB08CB518\Uninstall.exe"
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{19C989C4-50AE-43A4-B06E-8C70FFFF852F} /l1033
Phoenix Assault from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\CCCDE323-C76D-44DA-BB5B-B8ABE767756E\Uninstall.exe"
Polar Bowler from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\05E21449-3BA3-42BF-BBDA-95205F4EA40A\Uninstall.exe"
Polar Golfer from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\3330A279-CC39-4A17-AE19-DA464B26AD9A\Uninstall.exe"
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 pywin32 extensions (build 203) --> "C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{55BF0E5F-EA8E-4C13-A8B4-9E4857F5A2DE}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Remove Microsoft Money 2005 installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Money\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove Quicken New User Edition installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Quicken_NUE\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove WeatherBug installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\WeatherBug\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Rhapsody Player Engine --> MsiExec.exe /I{8A62A068-3FD6-495A-9F66-26FE94F32EC9}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shooting Stars Pool from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\045C89A0-CA37-443C-8826-F750227DE69C\Uninstall.exe"
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem1.inf
Slyder from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\8BA6F58B-7A91-461F-95F8-E34F8BD8AA4E\Uninstall.exe"
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Super Granny from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\DE87FA96-7840-420C-86F9-33F3B7B3CED1\Uninstall.exe"
Tradewinds from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\66195170-D19D-46C5-8FB7-8A4630071ADC\Uninstall.exe"
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}


-- Application Event Log -------------------------------------------------------

Event Record #/Type10333 / Error
Event Submitted/Written: 12/01/2007 11:13:14 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 534396033.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type10332 / Error
Event Submitted/Written: 12/01/2007 11:13:09 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application iexplore.exe, version 7.0.6000.16544, faulting module unknown, version 0.0.0.0, fault address 0x604245d0.
Processing media-specific event for [iexplore.exe!ws!]

Event Record #/Type10331 / Error
Event Submitted/Written: 12/01/2007 00:06:05 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 513721658.

Event Record #/Type10330 / Error
Event Submitted/Written: 12/01/2007 00:05:15 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16544, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type10320 / Success
Event Submitted/Written: 12/01/2007 03:03:43 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type30032 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30029 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30026 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30023 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30020 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126



-- End of Deckard's System Scanner: finished at 2007-12-07 16:37:13 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) 64 Processor 3400+
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 383.48 MiB / 130.29 MiB
Pagefile Memory (total/avail): 920.8 MiB / 701.5 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1925.33 MiB

C: is Fixed (NTFS) - 180.31 GiB total, 170.56 GiB free.
D: is Fixed (FAT32) - 5.99 GiB total, 1 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6B200M0 - 186.31 GiB - 2 partitions
\PARTITION0 - Unknown - 6 GiB - D:
\PARTITION1 (bootable) - Installable File System - 180.31 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: AVG 7.5.503 v7.5.503 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\\iTunes\\iTunes.exe"="%ProgramFiles%\\iTunes\\iTunes.exe:*:enabled:iTunes"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe:*:Enabled:BackWeb for Presario"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Messenger"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Compaq_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=YOUR-F78BF48CE2
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Compaq_Owner
LOGONSERVER=\\YOUR-F78BF48CE2
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0c00
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
USERDOMAIN=YOUR-F78BF48CE2
USERNAME=Compaq_Owner
USERPROFILE=C:\Documents and Settings\Compaq_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Compaq_Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Agere Systems PCI Soft Modem --> agrsmdel
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Blackhawk Striker 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\BFAF1EEC-E987-415B-BCB8-80CDB0BC6CDF\Uninstall.exe"
Blasterball 2 from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\75528D5F-DD82-402E-BA7C-045B7DC6A712\Uninstall.exe"
Blasterball 2 Holidays from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D06AB82F-D68E-405A-9886-AB8804291B6D\Uninstall.exe"
Blasterball 2 Remix from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\9D7E7CDA-051E-4B0D-8CEE-58F41F449CF9\Uninstall.exe"
Bounce Symphony from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\29FF6D07-4A15-41F1-9D5E-E0F3A58012C6\Uninstall.exe"
Compaq Connections --> C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 6750491
Compaq Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
Crystal Maze from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\C43D84CD-EBFC-48D3-A330-7868C8AD415A\Uninstall.exe"
Dr Watson for Microsoft Windows OneCare Live v1.1.1067.8 --> MsiExec.exe /I{C544F99D-39EF-4E6D-95BE-4E41C1D8C4CB}
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Final Drive Nitro from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\657A0149-EEC7-4FB2-AB4F-CB7AA027748E\Uninstall.exe"
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Boot Optimizer --> MsiExec.exe /I{3BA95526-6AE0-4B87-A62D-17187EF565FC}
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{5878FF02-3B8F-4309-B4E5-0D3DB6F2E8E6}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
Lexibox Deluxe from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\F05A08BF-E600-4FBD-A53A-3D47296B1275\Uninstall.exe"
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
Netscape Internet Service --> C:\Program Files\Netscape Internet Service\install.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73D9}
Netscape Web Accelerator --> C:\Program Files\Netscape Internet Service\\Netscape Web Accelerator\accinst.exe -r {FFC3B772-C00A-42da-90A6-A87F4AFD73E0}
Overball from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\FA7F5211-C629-4711-BD82-7DFFB08CB518\Uninstall.exe"
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{19C989C4-50AE-43A4-B06E-8C70FFFF852F} /l1033
Phoenix Assault from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\CCCDE323-C76D-44DA-BB5B-B8ABE767756E\Uninstall.exe"
Polar Bowler from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\05E21449-3BA3-42BF-BBDA-95205F4EA40A\Uninstall.exe"
Polar Golfer from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\3330A279-CC39-4A17-AE19-DA464B26AD9A\Uninstall.exe"
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 pywin32 extensions (build 203) --> "C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{55BF0E5F-EA8E-4C13-A8B4-9E4857F5A2DE}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Remove Microsoft Money 2005 installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Money\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove Quicken New User Edition installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Quicken_NUE\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove WeatherBug installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\WeatherBug\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Rhapsody Player Engine --> MsiExec.exe /I{8A62A068-3FD6-495A-9F66-26FE94F32EC9}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shooting Stars Pool from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\045C89A0-CA37-443C-8826-F750227DE69C\Uninstall.exe"
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem1.inf
Slyder from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\8BA6F58B-7A91-461F-95F8-E34F8BD8AA4E\Uninstall.exe"
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Super Granny from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\DE87FA96-7840-420C-86F9-33F3B7B3CED1\Uninstall.exe"
Tradewinds from Compaq (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\66195170-D19D-46C5-8FB7-8A4630071ADC\Uninstall.exe"
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}


-- Application Event Log -------------------------------------------------------

Event Record #/Type10333 / Error
Event Submitted/Written: 12/01/2007 11:13:14 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 534396033.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type10332 / Error
Event Submitted/Written: 12/01/2007 11:13:09 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application iexplore.exe, version 7.0.6000.16544, faulting module unknown, version 0.0.0.0, fault address 0x604245d0.
Processing media-specific event for [iexplore.exe!ws!]

Event Record #/Type10331 / Error
Event Submitted/Written: 12/01/2007 00:06:05 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 513721658.

Event Record #/Type10330 / Error
Event Submitted/Written: 12/01/2007 00:05:15 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16544, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type10320 / Success
Event Submitted/Written: 12/01/2007 03:03:43 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type30032 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30029 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30026 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30023 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type30020 / Error
Event Submitted/Written: 11/30/2007 08:06:32 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126



-- End of Deckard's System Scanner: finished at 2007-12-07 16:37:13 ------------
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby alba_greeneyes » December 7th, 2007, 8:57 pm

Trying to post main.txt here. :compress:

Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2007-12-07 16:35:23
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
72: 2007-12-08 00:35:32 UTC - RP523 - Deckard's System Scanner Restore Point
71: 2007-12-07 14:58:17 UTC - RP522 - System Checkpoint
70: 2007-12-06 05:30:28 UTC - RP521 - System Checkpoint
69: 2007-12-03 05:22:26 UTC - RP520 - System Checkpoint
68: 2007-12-02 04:33:59 UTC - RP519 - System Checkpoint


-- First Restore Point --
1: 2007-09-09 05:34:09 UTC - RP452 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 384 MiB (512 MiB recommended).


-- HijackThis (run as Compaq_Owner.exe) ----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:36:44 PM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\common files\installshield\updateservice\issch.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Compaq_Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O15 - Trusted Zone: *.passport.com
O15 - Trusted Zone: *.passport.net
O15 - Trusted Zone: *.windowsonecare.com
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/ ... bAgent.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724271352
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2724216852
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B67814BB-378D-46EC-B68C-FFF424623DB7}: NameServer = 216.126.136.250 216.126.128.40
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe

--
End of file - 9460 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20071206-161737-111 O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
backup-20071206-161737-621 O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
backup-20071206-161737-704 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.netzero.net/
backup-20071206-161737-715 O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S1 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)
S3 PcdrNdisuio (PCDRNDISUIO Usermode I/O Protocol) - c:\windows\system32\drivers\pcdrndisuio.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 NCUpdateSvc (Netscape Update Service) - c:\program files\netscape internet service\ncupdatesvc.exe <Not Verified; Netscape Communications Corporation; Netscape Update Service>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\3A95CD11D800
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\3A95CD11D800
Service: NIC1394


-- Scheduled Tasks -------------------------------------------------------------

2007-04-24 14:38:25 402 --ah----- C:\WINDOWS\Tasks\MP Scheduled Quick Scan.job


-- Files created between 2007-11-07 and 2007-12-07 -----------------------------

2007-11-19 19:50:39 0 d-------- C:\WINDOWS\system32\ActiveScan
2007-11-19 19:40:14 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2007-12-07 08:00:06 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\AVG7
2007-11-30 20:06:16 0 d-------- C:\Program Files\Java
2007-11-21 21:00:26 0 d-------- C:\Program Files\Easy Internet signup
2007-11-05 18:40:15 2162 --a------ C:\Documents and Settings\Compaq_Owner\Application Data\wklnhst.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiSPower"="SiSPower.dll" [04/12/2005 11:31 AM C:\WINDOWS\system32\SiSPower.dll]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [02/25/2005 09:34 PM]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [10/14/2004 12:54 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [05/05/2005 09:48 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [09/24/2006 02:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/25/2006 01:54 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/27/2004 10:50 PM]
"ISUSScheduler"="c:\program files\common files\installshield\updateservice\issch.exe" [07/27/2004 10:50 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [10/25/2007 06:07 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 01:11 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [01/19/2007 11:54 AM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]




-- End of Deckard's System Scanner: finished at 2007-12-07 16:37:13 ------------

YAY YAY :bounce:
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby Katana » December 8th, 2007, 5:16 am

Hi Alba :wave:

There is no obvious malware there, but there are a couple of strange items.
So before we go any further I will need some info from you :)

Only portions of a window opens occasionally, I get strange ads coming up and they won't let me click them off

These windows that don't open, are they when you are on the internet or when you run a particular program ?
What do the ads that popup advertise ?

I can see quite a few games installed, they look like they came with the PC --- do you use them at all ?

Let's make sure nothing is hiding
Kaspersky Online Scanner .

Go Here http://www.kaspersky.com/virusscanner ( please use IE. and allow active X)

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Please post the report in your reply.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: submitting a log file for help

Unread postby alba_greeneyes » December 9th, 2007, 3:43 pm

Hi Katana,

Before I do the scan I should tell you something i had forgotten. For some time now, I have occasionally been getting a "Internet explorer has encountered problem and must that Internet Explorer must close. I send a report to Microsoft and it always comes back that they don't know what the problem is though not in those terms. (after it closes, I just click on Internet Explorer on the desktop and it works fine) But, last night, I got "Internet Explorer has a corupted file that cannot be analyzed" It was a system error I guess. This corrupted file has never come up before.

Also, while i was in one window reading a blog site earlier in the day, my computer suddenly flipped to a prior window. I did not click back or anything, it just happened.

Both the corrupted file and the flipping issue have come up since running the "dss scan". Could that have caused it?

I was wondering if my problems could be within internet explorer? Also, should i change to Mozilla and quit using Internet Explorer? Or, does Interent Explorer need to be removed?
I thought maybe we should address the Interent Explorer issue before continuing with the scan you just sent to me. I am afraid that if Internet Explorer quits working that I won't have a browser and won't be able to access the internet. I don't really know how these things work so am not intelligent on browsers.

As to the games, I never play them and could remove them at any time. Is that something you would suggest I do now?

What a puzzle. :cyclopsani:
alba_greeneyes
Active Member
 
Posts: 14
Joined: December 1st, 2007, 1:46 am

Re: submitting a log file for help

Unread postby Katana » December 9th, 2007, 4:34 pm

It is unlikely that DSS has caused the problem, all DSS does is "read" the drive it doesn't fix anything.
I would definitely recommend using something other than IE for surfing the web as a general rule,
Unfortunately getting rid of it completely is not possible as it is required for updating.

FireFox
  • With many addons available that make customization easy this is a very popular choice
  • NoScript and AdBlockPlus addons are essential

You could try reinstalling IE
http://www.microsoft.com/windows/produc ... dwide.mspx

We can get back to the games when this is sorted :king:
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Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester
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