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Unable to access Control Panel

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Unable to access Control Panel

Unread postby erringment » November 23rd, 2007, 2:10 am

I'm looking for a solution to why I can't access the Control Panel without crashing.
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Uploading & Deleting.

Unread postby erringment » November 23rd, 2007, 3:04 am

I've seen other posts that had their HijackThis log file in the body of their comments. How did they make that happen? Although I thought I was uploading an attachment with my log file, when I looked at my post I couldn't find the attachment. I wanted to delete the post. The FAQ referring to "editing and deleting " stated that deletion was permissible until someone responded to the post but doesn't say how to do it.
erringment
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Re: Unable to access Control Panel

Unread postby Scotty » November 24th, 2007, 8:35 am

Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.

Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Click here to download HJTsetup.exe

  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.
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Re: Unable to access Control Panel

Unread postby Scotty » November 27th, 2007, 5:39 am

Hi

If you are still needing help here, let me know and I will walk you through the process from start to finish. Remember to reply to this topic only. :)
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Re: Unable to access Control Panel

Unread postby Elrond » December 5th, 2007, 2:36 pm

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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