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Hi, Need help but not good with computers.

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Re: Hi, Need help but not good with computers.

Unread postby Katana » November 20th, 2007, 10:20 pm

Congratulations your logs look clean :D

Let's see if I can help you keep it that way

First lets tidy up :D

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Image
You can also delete any logs we have produced, and empty your Recycle bin.

Reset System Restore.
Now you should disable System restore to purge any infected files and then re-enable it,

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer

Turn ON System Restore

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Un-Check Turn off System Restore.
Click Apply, and then click OK.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialise and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.


Firewall
You do not appear to have a firewall.
You may be using Windows firewall, however this only stops incoming traffic.
A third party firewall is much safer, as it stops malware that does get on your PC from contacting "home"
Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
There are many free ones to choose from if cost is a problem. Visit here to choose one.

Also I would recommend droping the status of some of the accounts to User
This will make it harder for malware to get a grip :)
dad (admin)
mom (admin)
dan (admin)
beth (admin)
tom (admin)
samantha (admin)
caitlyn (admin)



Also PLEASE read this article

So How Did I Get Infected In The First Place

If you can see a program in the must have section that you have never seen or used then get it!

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'
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Katana
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Posts: 6412
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Location: Manchester
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Re: Hi, Need help but not good with computers.

Unread postby mgcbus65 » November 20th, 2007, 11:18 pm

Hi, Out of the list of must haves #s 4-13 which ones do you recommend? Also should I try to get rid of that bearshare program still? Thanks, George
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Posts: 32
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Re: Hi, Need help but not good with computers.

Unread postby Katana » November 21st, 2007, 8:23 am

If you delete this folder, it will effectively remove Bearshare
C:\Program Files\BearShare

Recommending which programs to use is difficult, each person has different needs and prefers different programs.
Here is some information for you to read, all the programs are free so it won't cost you anything to try them.
They are all good programs, so pick the ones that suit you :)

Firewall

    A third party firewall is much safer than the Windows basic firewall , as it stops malware that does get on your PC from contacting "home"
    Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    It is recommended to have only one Firewall active.
  • Comodo Firewall
  • Outpost Firewall
  • zonealarm Firewall

AntiSpyware
    AntiSpyware is not the same thing as Antivirus.
    Different Antispyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
  • a-squared Free <<< A good "realtime" or "on demand" scanner
  • AVG Anti-Spyware 7.5 <<< A good "realtime" or "on demand" scanner
  • superantispyware <<< A good "realtime" or "on demand" scanner
  • Ad-Aware 2007 Free <<< A good "realtime" or "on demand" scanner

Prevention
    These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition
  • SpywareBlaster 3.5.1
    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
  • SpywareGuard 2.2
    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol
  • ZonedOut
    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
  • MVPS HOSTS
    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please readthis tutorial by WinHelp2002.
    • Not required if you are using other host file protections

Internet Browsers
    Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
  • FireFox
    • With many addons available that make customization easy this is a very popular choice
    • NoScript and AdBlockPlus addons are essential
  • opera
    • Another popular alternative
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Hi, Need help but not good with computers.

Unread postby mgcbus65 » November 24th, 2007, 5:36 pm

Hi, I downloaded a few of the things on the list. Everything seems to be working fine. Is there anything else I should do? Thanks, George
mgcbus65
Regular Member
 
Posts: 32
Joined: November 6th, 2007, 8:29 pm

Re: Hi, Need help but not good with computers.

Unread postby Katana » November 25th, 2007, 10:21 am

You are good to go :)

Stay safe
K'
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Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Hi, Need help but not good with computers.

Unread postby mgcbus65 » November 25th, 2007, 11:36 am

Thank you so much and enjoy the Holidays! George
mgcbus65
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Posts: 32
Joined: November 6th, 2007, 8:29 pm

Re: Hi, Need help but not good with computers.

Unread postby Gary R » December 1st, 2007, 5:31 pm

This topic is now closed.

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

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