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Stubborn - constant pop-ups saying I need antivirus software

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Stubborn - constant pop-ups saying I need antivirus software

Unread postby dmacfar1 » October 20th, 2007, 1:53 am

Hi there,

I've got a flashing yellow exclamation point in my taskbar that won't go away, two random shortcuts to who knows where on my desktop (called Online Security Guard and Live Safety Center) that reappear after being deleted, and constant IExplorere popups that want me to download mystery software.

I've tried some spyware removal programs already.

Here's the Hijack this Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:50:56 PM, on 10/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... channel=us
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\mkgemdkz.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\rbbilpck.dll",sitypnow
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9991 bytes

Thanks a bunch!
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am
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Unread postby Scotty » October 20th, 2007, 6:36 am

Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.

Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.
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Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby dmacfar1 » October 20th, 2007, 3:00 pm

Thanks for your reply. I'm hitting a snag with HijackThis! When I click on the "Save list..." button on the uninstall manager screen, it either does nothing or else it closes the application entirely rather than asking me where I'd like to save the file. I've tried reinstalling the software and restarting my computer. Suggestions?

Thanks!
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am

Unread postby Scotty » October 26th, 2007, 10:07 am

Hello

So sorry for the delay, I missed the notification email.

Rename HijackThis
There is a possibility an infection which is hiding part of the HijackThis log because it's called hijackthis.exe.
Please rename hijackthis.exe to iseeu.exe by right-clicking on the Desktop icon and selecting Rename.

Now scan again and post a new log, please.
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Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby dmacfar1 » October 26th, 2007, 1:19 pm

Excellent. That did the trick. Here's the uninstall log:

725plc32
Adobe Acrobat 8.1.0 Professional
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Help Center 1.0
Adobe Reader 7.0.9
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
AOLIcon
Apple Mobile Device Support
Apple Software Update
Artoonix 1.5
Audacity 1.2.4
bitRipper
Business Contact Manager for Outlook 2007
Business Contact Manager for Outlook 2007
CinepPlayer 30 Update
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
CutePDF Writer 2.7
Dell CinePlayer
Dell Color Printer 725
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Media Experience
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EarthLink setup files
EducateU
ELIcon
Encyclopaedia Britannica 2006 Deluxe Edition CD-ROM
Expanded Introduction to Accounting
Finale NotePad 2006
Free WMA to MP3 Converter 1.16
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Earth
GTK+ 2.8.18-1 runtime environment
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 2.0 (KB922981)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915800)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Internet Service Offers Launcher
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
LDS Scriptures CD-ROM Resource Edition
Learn2 Player (Uninstall Only)
LiveUpdate 3.1 (Symantec Corporation)
Macromedia Dreamweaver 8
Macromedia Extension Manager
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Accounting 2007
Microsoft Office Accounting 2007
Microsoft Office Accounting ADP Payroll Addin
Microsoft Office Accounting Equifax Addin
Microsoft Office Accounting Fixed Asset Manager
Microsoft Office Accounting PayPal Addin
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Desktop Engine
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper
Mozilla Firefox (2.0.0.8)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Musicmatch® Jukebox
NetWaiting
NetZeroInstallers
OpenOffice.org 2.0
Personal Ancestral File 5
Personal Ancestral File Companion 5.2
QuickTime
RealPlayer Basic
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SAM 2003
Search Assist
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB936509)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for Publisher 2007 (KB936646)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Sonic Activation Module
Sonic Update Manager
Sound Forge v4.5c final (295)
Spyware Terminator
Suite Specific
Symantec AntiVirus
The GIMP 2.2.13
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Outlook 2007 (KB937608)
Update for Outlook 2007 Junk Email Filter (kb942575)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Word 2007 (KB934173)
URL Assistant
Viewpoint Media Player
Visualizer Photo Resize
WebCyberCoach 3.2 Dell
WildTangent Web Driver
Windows Defender
Windows Desktop Search 3.01
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
WordPerfect Office 12


Thanks.
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am

Unread postby Scotty » October 26th, 2007, 6:08 pm

And a new HijackThis log. ;)
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Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby dmacfar1 » October 27th, 2007, 12:04 am

Okay, here's the new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:02:13 PM, on 10/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcfcoms.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\iseeu.exe.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... channel=us
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\mkgemdkz.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {C92B957B-4767-4E53-A63C-1E547C35F0C6} - C:\WINDOWS\system32\fccccya.dll (file missing)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\mkgemdkz.dll (file missing)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: fccccya - fccccya.dll (file missing)
O20 - Winlogon Notify: mkgemdkz - mkgemdkz.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10847 bytes
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am

Unread postby dmacfar1 » October 27th, 2007, 12:07 am

Also, a number of the symptoms have stopped - I haven't had a popup for a few days. I downloaded a "spyware terminator" guy that identified and deleted a couple of things - but I still have a lot slower performance, and given the fact that I had to rename HijackThis, I think there's still probably something lurking... Thanks again for your help.
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am

Unread postby Scotty » October 27th, 2007, 9:06 am

Hello

Remove programs from Add/Remove Programs List
Please go to:
  • Start
  • Control Panel
  • Add/Remove Programs
Find and remove these programs (if they are present)

  • Search Assist




Delete the older versions of Java and download the newest.
Please follow these steps to remove older version Java components.
  1. Close any programmes you may have running, ESPECIALLY your web browser
  2. Click Start > Control Panel.
  3. Click Add/Remove Programs.
  4. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  5. Click the Remove or Change/Remove button.
  6. Repeat as many times as necessary to remove all versions of Java.
  7. Reboot your computer once all Java components are removed.
Then download the latest version of Java Runtime Environment (JRE) (4th one down the list), which is JRE6u3, and click Yes at the page warning, then accept the Licence Agreement before downloading the Offline file.

I see that Viewpoint Media Player is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto‑updating for the Viewpoint Manager ‑‑ the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight Viewpoint Media Player , click Remove.


Download and Run ComboFix

  • Download this file from below:

    Here
  • Disconnect from the Internet, than disable your anti-virus and any real-time anti-spyware monitors that are running.
  • Then double click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply with a new HijackThis log.

Note 1: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Note 2:Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.
User avatar
Scotty
Retired Graduate
 
Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby dmacfar1 » October 27th, 2007, 5:47 pm

Hello. I've followed all your steps. Here's the new log:

ComboFix 07-10-27.4 - DMac 2007-10-27 15:23:33.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.310 [GMT -6:00]
Running from: C:\Documents and Settings\DMac\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Start Menu\Live Safety Center.lnk
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.lnk
C:\Documents and Settings\DMac\Favorites\Online Security Guide.lnk
C:\Temp\fCOe
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\mkgemdkz.dllbox
C:\WINDOWS\system32\oTt02e
C:\WINDOWS\system32\pac.txt

.
((((((((((((((((((((((((( Files Created from 2007-09-27 to 2007-10-27 )))))))))))))))))))))))))))))))
.

2007-10-27 15:21 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-23 20:38 84,544 --a------ C:\WINDOWS\system32\ruxxbmtq.dll
2007-10-23 20:12 84,544 --a------ C:\WINDOWS\system32\ahnrporw.dll
2007-10-22 17:09 <DIR> d-------- C:\Program Files\Trend Micro
2007-10-19 23:05 138,752 --a------ C:\WINDOWS\system32\drivers\sp_rsdrv2.sys
2007-10-19 22:01 <DIR> d-------- C:\Program Files\Spyware Terminator
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\DMac\Application Data\Spyware Terminator
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spyware Terminator
2007-10-18 20:07 <DIR> d-------- C:\Program Files\Windows Defender
2007-10-18 18:48 416,818 ---hs---- C:\WINDOWS\system32\qtutv.ini2
2007-10-18 18:48 409,514 ---hs---- C:\WINDOWS\system32\qtutv.bak2
2007-10-18 17:59 410,914 ---hs---- C:\WINDOWS\system32\qtutv.bak1
2007-10-10 08:45 582,656 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-09-28 15:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-27 21:30 --------- d-----w C:\Program Files\Symantec AntiVirus
2007-10-27 21:09 --------- d-----w C:\Program Files\Dell
2007-10-27 03:25 --------- d-----w C:\Program Files\Dl_cats
2007-10-11 06:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-09-23 07:29 --------- d-----w C:\Documents and Settings\DMac\Application Data\Windows Desktop Search
2007-09-23 07:28 --------- d-----w C:\Program Files\Windows Desktop Search
2007-09-15 20:27 --------- d-----w C:\Program Files\iTunes
2007-09-15 20:26 --------- d-----w C:\Program Files\iPod
2007-09-15 20:25 --------- d-----w C:\Program Files\QuickTime
2007-09-15 20:23 --------- d-----w C:\Program Files\Apple Software Update
2007-09-15 20:22 --------- d-----w C:\Program Files\Common Files\Apple
2007-09-15 20:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple
2007-09-14 06:20 --------- d-----w C:\Program Files\Microsoft SQL Server
2007-09-14 06:12 --------- d-----w C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-09-14 06:11 --------- d-----w C:\Program Files\MSXML 6.0
2007-09-13 05:10 --------- d-----w C:\Program Files\Microsoft Small Business
2007-09-13 05:02 --------- d-----w C:\Program Files\Microsoft.NET
2007-09-13 04:34 --------- d-----w C:\Program Files\Microsoft Works
2007-09-12 05:34 --------- d-----w C:\Documents and Settings\DMac\Application Data\OpenOffice.org2
2007-09-12 03:01 --------- d-----w C:\Program Files\Expanded Introduction to Accounting
2007-09-12 03:01 --------- d-----w C:\Program Files\Common Files\CourseStream Player
2007-08-31 19:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\FLEXnet
2007-08-28 08:35 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-08-28 00:08 --------- d-----w C:\Program Files\Common Files\Adobe
2007-08-28 00:02 --------- d-----w C:\Program Files\Common Files\Macromedia
2007-08-28 00:01 --------- d-----w C:\Program Files\Macromedia
2007-08-27 23:51 --------- d-----w C:\Program Files\Common Files\Macrovision Shared
2007-08-27 23:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Adobe Systems
2007-08-27 23:08 --------- d-----w C:\Program Files\Common Files\Adobe Systems Shared
2007-08-27 22:45 --------- d-----w C:\Program Files\bitRipper
2007-08-22 12:55 96,256 ----a-w C:\WINDOWS\system32\dllcache\inseng.dll
2007-08-22 12:55 665,600 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-08-22 12:55 617,984 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-08-22 12:55 55,808 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-08-22 12:55 532,480 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-08-22 12:55 474,112 ------w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-08-22 12:55 449,024 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-08-22 12:55 39,424 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-08-22 12:55 357,888 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-08-22 12:55 3,064,832 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-08-22 12:55 251,904 ----a-w C:\WINDOWS\system32\dllcache\iepeers.dll
2007-08-22 12:55 205,824 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-08-22 12:55 16,384 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-08-22 12:55 151,040 ------w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-08-22 12:55 146,432 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-08-22 12:55 1,498,112 ------w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-08-22 12:55 1,054,208 ------w C:\WINDOWS\system32\dllcache\danim.dll
2007-08-22 12:55 1,022,976 ------w C:\WINDOWS\system32\dllcache\browseui.dll
2007-08-21 10:19 18,432 ----a-w C:\WINDOWS\system32\dllcache\iedw.exe
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-08-21 06:15 683,520 ------w C:\WINDOWS\system32\dllcache\inetcomm.dll
2007-08-20 10:04 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-08-20 10:04 6,058,496 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-08-20 10:04 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-08-20 10:04 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-08-20 10:04 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-08-20 10:04 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-08-17 10:20 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-08-11 20:57 4,392 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-07-31 01:19 92,504 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-31 01:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-31 01:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-31 01:19 549,720 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-31 01:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-31 01:19 53,080 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-31 01:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-31 01:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-31 01:19 325,976 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-31 01:19 271,224 ----a-w C:\WINDOWS\system32\mucltui.dll
2007-07-31 01:19 207,736 ----a-w C:\WINDOWS\system32\muweb.dll
2007-07-31 01:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-31 01:19 203,096 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-31 01:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-31 01:19 1,712,984 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-31 01:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-07-31 01:18 33,624 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2006-10-28 04:22 87 ----a-w C:\Program Files\Sound ForgeSFLAUNCH.INI
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 19:49]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 19:46]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 19:50]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 02:12]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 09:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 09:44]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 04:20]
"DLCFCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll" [2005-09-08 05:55]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 16:16]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-11-21 19:38]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2006-12-20 12:29]
"Adobe Version Cue CS2"="C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" [2005-04-04 18:58]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 22:46]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-07 16:55]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20]
"SpywareTerminator"="C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" [2007-10-19 22:02]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 17:45]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 19:16:50]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-08-10 06:17:50]
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2007-02-05 15:40:46]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [2007-02-05 15:39 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccccya]
fccccya.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mkgemdkz]
mkgemdkz.dll

R1 sp_rsdrv2;Spyware Terminator Driver 2;\??\C:\WINDOWS\system32\drivers\sp_rsdrv2.sys
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ
R2 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe"
S3 IPN2120;INPROCOMM IPN2120 Wireless LAN Card Driver;C:\WINDOWS\system32\DRIVERS\i2120ntx.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{020f0ebf-0d2f-11dc-89dd-000136108bc8}]
AutoRun\command - F:\PortableApps\PortableAppsMenu\PortableAppsMenu.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{60b160dd-2e39-11db-8bf5-001676a15cfa}]
AutoRun\command - G:\setupSNK.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-10-20 04:28:13 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
"2007-10-24 14:47:08 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
.
**************************************************************************

catchme 0.3.1239 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-27 15:30:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-27 15:32:26 - machine was rebooted
.
--- E O F ---
dmacfar1
Active Member
 
Posts: 6
Joined: October 20th, 2007, 1:43 am

Unread postby Scotty » October 28th, 2007, 11:06 am

Hello

Open Notepad and Copy/Paste the text in the codebox below into it:

Code: Select all
File::
C:\WINDOWS\system32\ruxxbmtq.dll
C:\WINDOWS\system32\ahnrporw.dll
C:\WINDOWS\system32\qtutv.ini2
C:\WINDOWS\system32\qtutv.bak2
C:\WINDOWS\system32\qtutv.bak1

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccccya]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mkgemdkz] 
 

 


Save this as "CFScript"

Image


Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:

      + Extended(If available otherwise Standard)
    • Scan Options:

      + Scan Archives
      + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post with a new HijackThis log.
User avatar
Scotty
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Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby askey127 » November 10th, 2007, 2:24 pm

This topic is now closed.

If you are the originator of this topic, and you need it re-opened please send an email to 'admin at malwareremoval.com', including a link to this topic.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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askey127
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