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Unread postby amateur » October 20th, 2007, 8:10 am

Hi,

motoman765 wrote:It seemed to be running OK when I left work today. I left it up and running and hooked up to the internet. I'll see how it looks and runs after the weekend when I return to work. Then hopefully I can get the mechanics at the shop to stop getting their computer all plugged up with viruses and malware.

Is there anything you suggest I should run or do and let you know the results when I get back to work on Monday?


If all is well, you can go ahead with the following procedure:

  • Click Start then Run
  • Now type Combofix /u in the runbox and click OK. Notice the space between the x and the /u

    Image
    This will uninstall ComboFix. It will also implement some cleanup procedures and reset System Restore to prevent reinfection from old restore points.



Here are some steps to make your surfing more secure in future.

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid illegal sites, because that's where most malware is present.

* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system.

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site http://windowsupdate.microsoft.com/ to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site http://office.microsoft.com/officeupdat ... x?lc=en-us and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Keep your pestware-scanners up-to-date and do regular scans with them.

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAwareA tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial43.html
Spybot A tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial43.html
Windows Defender here

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster A tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial49.html
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet. A tutorial on Firewalls and a listing of some available ones can be found here: http://www.bleepingcomputer.com/forums/tutorial60.html

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, e.g. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing. To provide privacy, select disable advanced features when installing.

IE-SPYAD This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer. A tutorial on installing this product can be found here: http://www.spywarewarrior.com/uiuc/resource.htm

SiteHound by Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable.
This product can be downloaded from here: here:

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

Ccleaner is a useful utility to clean the temporary files and cookies on a regular basis. Tutorial for CCleaner will explain how to use it. Note: Don't use the Registry (formerly Issues) block as it deals with the registry and can be dangerous.

But above all, keep all your software UP-TO-DATE at all time!!

A colleague of ours has excellent information and tips on the prevention of malware here and more on improving speed/system performance after malware removal here .

If you want to fight back the Malware Writers, please take a look here and read what you can do against it.

Please respond to this thread one more time so we can mark this thread as resolved.

Happy Surfing! :)
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Unread postby motoman765 » October 22nd, 2007, 2:54 pm

Everything seems to be good. I've run multiple scans after restarting the computer and nothing is coming up now. It seems that we got all the junk out for now. Thanks for you help!
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Unread postby amateur » October 22nd, 2007, 6:30 pm

You're welcome. Glad we could help. Stay safe! :)
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Unread postby motoman765 » October 22nd, 2007, 9:11 pm

One last question. When I gave the mechanics back their computer they said it was running slightly slower than before. Before it got all the malware and viruses that is. Would there be anything left in there that would cause that? I did turn on their firewall, as they didn't have it turned on, but I doubt that would slow it down, but I thought I would at least ask.
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Unread postby amateur » October 23rd, 2007, 8:51 am

Have you checked this link?

and more on improving speed/system performance after malware removal here .
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Unread postby motoman765 » October 23rd, 2007, 10:18 am

Thanks again!
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Unread postby amateur » October 23rd, 2007, 11:00 am

You're welcome. :)
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Unread postby askey127 » November 8th, 2007, 4:25 pm

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.
If you are the topic starter, you will need a valid, working link to the closed topic, along with the user name used.
The user name must match the one in the linked thread linked to avoid having the email deleted.

You can help support this site from this link :
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