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I think I have a whole lot of problems: aurora nail, etc.

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I think I have a whole lot of problems: aurora nail, etc.

Unread postby Scotters » July 14th, 2005, 6:15 pm

I need some major help. I've run programs like hitman and AVG antivirus, but trojans keep appearing, as well as aurora pop up ads. Just recently I had a bunch of errors about .dll files and then windows wouldn't load. After a couple of hours of going through tech support I was able to repair windows, but those dang messages keep appearing from AVG, such as C:\WINDOWS\sucproc.exe Trojan Horse Generic CZ, and AVG can't heal those things. I just recently ran AVG again, as well as hitman, which uses a bunch of antispyware programs, and then I ran hijack this. Here is my h.j. log. What do I need to do? (Thanks for taking the time to help!)

Logfile of HijackThis v1.99.1
Scan saved at 5:08:49 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Comcast\Security Manager\app\Prism.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE
C:\WINDOWS\essspk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\rage3dtweak\gameutil.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\SCOTTE~1\LOCALS~1\Temp\Rar$EX00.688\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = comcast.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.r5.attbi.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\AUserInit.exe
O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINDOWS\AuroraHandler.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: gameutil.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {5F05A225-0F66-43DE-89E4-6FFD589C4F9C} (Download Coach Installer) - http://www.xonair.com/objectCubeInstall.cab
O16 - DPF: {B94B4225-E02E-4D3F-BADB-026F1E2F3AD7} - http://www.instantplugin.com/SexDownloader.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/bo ... oardID.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: Telephony - C:\WINDOWS\system32\mzcat32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
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Posts: 32
Joined: July 14th, 2005, 6:06 pm
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Unread postby suebaby41 » July 14th, 2005, 9:49 pm

Welcome to the Malware Removal forum, I am checking your log now and will return as soon as I have researched all the items.

Before we begin, we need to put HiJackThis into its own folder. You have HiJackThis running from a temporary or zip folder. Any backup files HJT creates during the repair process will not be secure if left in this folder.

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HiJackThis into this folder. Please delete the old copy (including the zip copy) so it can't be used.
If required a tutorial is here = HiJackThis Folder Tutorial
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Unread postby Scotters » July 14th, 2005, 10:08 pm

Sorry about that. I put hj into its own folder. Thanks for looking at the log file.

The ewido security suite detected aurora and cleaned it. I don't know if that worked but I ran another hj log. I'm still getting popups, but with the error message: Microsoft Visual C++ Runtime Library. Buffer run detected! Program C:\WINDOWS\system32\rundll32.exe.

Here is a new log file.

Logfile of HijackThis v1.99.1
Scan saved at 9:15:45 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Comcast\Security Manager\app\Prism.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Rage3DTweak\RegTwk.exe
C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE
C:\WINDOWS\essspk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\rage3dtweak\gameutil.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = comcast.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.r5.attbi.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\AUserInit.exe
O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINDOWS\AuroraHandler.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: gameutil.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {5F05A225-0F66-43DE-89E4-6FFD589C4F9C} (Download Coach Installer) - http://www.xonair.com/objectCubeInstall.cab
O16 - DPF: {B94B4225-E02E-4D3F-BADB-026F1E2F3AD7} - http://www.instantplugin.com/SexDownloader.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/bo ... oardID.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: BITS - C:\WINDOWS\system32\glkrsrc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Scotters
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Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby suebaby41 » July 15th, 2005, 3:26 pm

I checked with the experts. Bertha said:

Buffer Overruns are in simple terms is a common hacker attack that is used, It aims to find and hit poor coding on a system, in the C++ in this case

Therefore the file is likely to be bad and needs to be nuked, however it is also a legitimate file in its correct form, see here

http://www.liutilities.com/products/win ... /rundll32/

Therefore to be sure you could ask them to upload the file to Jotti, or ask the victim to find the file, and tell you its properties, a Legit file will have Microsft etc in its properties


In safe mode, try looking at the file’s properties. You will then see author, date created, keywords, content, etc.. It should have the Microsoft name as author.

Let’s get to work.

We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.
  1. Right-click on the Microsoft Anti-Spyware tray icon by your clock (it's the one with the red and yellow bulls-eye).
  2. Click on "Security Agents Status".
  3. Click on "Disable real-time protection".
Next, open Microsoft Anti-Spyware.
  1. Click on the Options menu, then Settings.
  2. Select "Real Time Protection" from the left column.
  3. Uncheck "Enable (MSAS) Security Agents" and "Enable real-time spyware threat protection".
  4. Click the Save button.

Finally, Right-click on the MSAS tray icon, select "Shutdown Microsoft Antispyware", and click "Yes" in the dialog that comes up.
After all of the fixes are complete it is very important that you enable Real-time Protection again.
Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

Please disable SpySweeper, as it may prevent the removal of some entries. You can enable it after you're clean.
To disable SpySweeper:
Open it click >Options over to the left then >Program Options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".

Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

Let’s take care of the malware problems. This is step one. Once you post a new HiJackThis log, I will give you further instructions on how to take care of the VX2 problem.

Download Ewido, install then from within the program check for updates BUT don’t scan yet
ewido security suite: http://fileforum.betanews.com/detail/ewido...te/1098736486/1
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu". When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
We will fix this in a moment.
From the main ewido screen, click on update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful"), Now close the program.
Do NOT run a scan yet.

Notes: If you already have the program please make sure its version 3.5 you have and updated.
If the program just exits before it finishes start it again and set it up to do a custom scan:
Start the program click the scan button over to the left click custom scan, click add drive/directory/file
and add c:\documents and settings\
add c:\windows\
add c:\windows\system32\ also, then click start scan, have it remove everything found.

Please download Nailfix from here:
http://www.noidea.us/easyfile/file.php?download=20050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINDOWS\AuroraHandler.dll (file missing)


Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
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Joined: February 8th, 2005, 7:38 pm

Unread postby Scotters » July 15th, 2005, 5:02 pm

I had Ewiedo installed, but I couldn't run it. I tried double clicking on the E, then going through start/programs, etc. but it wouldn't do anything. I uninstalled it and then reinstalled it following your directions about unchecking things, but Ewiedo still won't run. I have followed every other step up until the safe mode part.

What should I do about stubborn Ewiedo?


NEVERMIND! Sorry, for somereason its working now.
Scotters
Regular Member
 
Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby Scotters » July 15th, 2005, 5:09 pm

And now Ewiedo is not working! I finally got it to run, I ran the update as instructed, and as soon as the update bar was full the program shut down, and I can not restart it. What now? (Btw thanks for the help, you guys are awesome!)
Scotters
Regular Member
 
Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby Scotters » July 16th, 2005, 1:34 pm

Ok, I ran Eweido, did the scan, and then I rebooted to safe mode. I did the Nail fix, but when I tried to run Eweido I recieved the message "This application failed to start because lang.dll was not found." So then I ran hijack this, but the files that you wanted me to check off and get fixed were not there. I then rebooted to normal, and ran hj. Here is the log, what do we do next.

Logfile of HijackThis v1.99.1
Scan saved at 4:47:47 PM, on 7/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Comcast\Security Manager\app\Prism.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Rage3DTweak\RegTwk.exe
C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE
C:\WINDOWS\essspk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\rage3dtweak\gameutil.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = comcast.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.r5.attbi.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\AUserInit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: gameutil.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {5F05A225-0F66-43DE-89E4-6FFD589C4F9C} (Download Coach Installer) - http://www.xonair.com/objectCubeInstall.cab
O16 - DPF: {B94B4225-E02E-4D3F-BADB-026F1E2F3AD7} - http://www.instantplugin.com/SexDownloader.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/bo ... oardID.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: Control Panel - C:\WINDOWS\system32\cfmsvcs.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Scotters
Regular Member
 
Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby suebaby41 » July 16th, 2005, 9:40 pm

FIRST STEP:

We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.
  1. Right-click on the Microsoft Anti-Spyware tray icon by your clock (it's the one with the red and yellow bulls-eye).
  2. Click on "Security Agents Status".
  3. Click on "Disable real-time protection".
Next, open Microsoft Anti-Spyware.
  1. Click on the Options menu, then Settings.
  2. Select "Real Time Protection" from the left column.
  3. Uncheck "Enable (MSAS) Security Agents" and "Enable real-time spyware threat protection".
  4. Click the Save button.

Finally, Right-click on the MSAS tray icon, select "Shutdown Microsoft Antispyware", and click "Yes" in the dialog that comes up.
After all of the fixes are complete it is very important that you enable Real-time Protection again.
Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

Please disable SpySweeper, as it may prevent the removal of some entries. You can enable it after you're clean.
To disable SpySweeper:
Open it click >Options over to the left then >Program Options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".

Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

SECOND STEP:

Please go to the following web addresses and Download Cleanup HERE CleanUp! is a powerful and easy-to-use application that removes temporary files created while surfing the web, empties the Recycle Bin, deletes files from your temporary folders and more. Do not run it yet.

Please download [url=http://downloads.subratam.org/VX2Finder(126).exe]
VX2Finder(126)
[/url] and post the log (By Option_Explicit)

Run Vx2Finder click on the *click to find VX2.BetterInternet* button.
then Make log and post it back here. do nothing else with it yet.
User avatar
suebaby41
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Posts: 2053
Joined: February 8th, 2005, 7:38 pm

Unread postby Scotters » July 17th, 2005, 2:10 pm

I followed the directions and here is the Vx2 log:

Log for VX2.BetterInternet File Finder (msg126)

Files Found---

Additional Files---

Keys Under Notify---
SMDEn


Guardian Key--- is called:
Asynchronous 000
DllName
Impersonate 000
Logon WinLogon
Logoff WinLogoff
Shutdown WinShutdown

User Agent String---
{6D877A11-8627-5B74-8914-7FEDA6C3DF90}
Scotters
Regular Member
 
Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby suebaby41 » July 17th, 2005, 4:28 pm

Close all Programs that show in the taskbar, Including all browsers.
Run Vx2Finder(126) click on the *click to find VX2.BetterInternet* button.
put checks beside all files found and click the "Delete these Files",

You will need to reboot for one or more of them, so do so immediately.
When you reboot, use the VX2Finder again,
(should be no files found)

Click these button's in this order.
"find VX2.BetterInternet", there should be no files found.
"UserAgent$" (dont be alarmed it will be rebuilt)
"Guardian.reg"
Then Click "Restore Policy"
This will repair the Debug privilege for Administrators that was removed by Look2Me.

You will need to Reboot for the changes to Apply
Run Vx2Finder(26) once more and click on the "find VX2.BetterInternet" button. Then click *make log*.

Please post it here with a fresh HijackThis log.
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suebaby41
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MRU Master
 
Posts: 2053
Joined: February 8th, 2005, 7:38 pm

Unread postby Scotters » July 17th, 2005, 6:02 pm

When I ran Vx2 Finder there were no files found to delete! I did delete useragent$ but there was no opiton to delete guardian.reg. (It was greyed out.) I then did the restore policy. Here is the Vx2 log:

Log for VX2.BetterInternet File Finder (msg126)

Files Found---

Additional Files---

Keys Under Notify---
Controls Folder


Guardian Key--- is called:
Asynchronous 000
DllName
Impersonate 000
Logon WinLogon
Logoff WinLogoff
Shutdown WinShutdown

User Agent String---
{6D877A11-8627-5B74-8914-7FEDA6C3DF90}

Here is the hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 4:59:38 PM, on 7/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE
C:\WINDOWS\essspk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\rage3dtweak\gameutil.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = comcast.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.r5.attbi.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\AUserInit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: gameutil.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {5F05A225-0F66-43DE-89E4-6FFD589C4F9C} (Download Coach Installer) - http://www.xonair.com/objectCubeInstall.cab
O16 - DPF: {B94B4225-E02E-4D3F-BADB-026F1E2F3AD7} - http://www.instantplugin.com/SexDownloader.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/bo ... oardID.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: Controls Folder - C:\WINDOWS\system32\cfmsvcs.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Scotters
Regular Member
 
Posts: 32
Joined: July 14th, 2005, 6:06 pm

Unread postby suebaby41 » July 17th, 2005, 7:00 pm

We need to disable your protection programs again.

We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.
  1. Right-click on the Microsoft Anti-Spyware tray icon by your clock (it's the one with the red and yellow bulls-eye).
  2. Click on "Security Agents Status".
  3. Click on "Disable real-time protection".
Next, open Microsoft Anti-Spyware.
  1. Click on the Options menu, then Settings.
  2. Select "Real Time Protection" from the left column.
  3. Uncheck "Enable (MSAS) Security Agents" and "Enable real-time spyware threat protection".
  4. Click the Save button.

Finally, Right-click on the MSAS tray icon, select "Shutdown Microsoft Antispyware", and click "Yes" in the dialog that comes up.
After all of the fixes are complete it is very important that you enable Real-time Protection again.
Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

Please disable SpySweeper, as it may prevent the removal of some entries. You can enable it after you're clean.
To disable SpySweeper:
Open it click >Options over to the left then >Program Options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".

Please disable Spyware Doctor to prevent it from interfering with the fixes that we are going to be doing. Take particular care to be certain OnGuard real-time blocking is disabled.

Please download Ad-Aware SE HERE.

A tutorial for using AdAware can be found HERE

Also go HERE to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Reboot

You may want to print out this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes

Open Windows Explorer and go to tools.folder options. Click on the view tab and make sure that “Show hidden files and foldersâ€
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suebaby41
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Unread postby Scotters » July 17th, 2005, 7:37 pm

Is the link correct for the plug in for fixing VX2 variants. I keep clicking on the thing, but I keep getting the page not found message.
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Unread postby LDTate » July 17th, 2005, 7:48 pm

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Unread postby Scotters » July 17th, 2005, 8:28 pm

I was able to follow all directions up until it came time to delete c:\windows\system32\cfmsvcs.dll. I found it in safe mode, but I kept getting the message "Cannot delete cfmsvcs: It is being used by another person or program. I made sure all other windows were closed, do I don't know what I did wrong there. I did run cleanup, I did not install sp2 because I had a conflict with sp2 and a game I play called WWII online.
Here is the hj log:

Logfile of HijackThis v1.99.1
Scan saved at 7:22:36 PM, on 7/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE
C:\WINDOWS\essspk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\rage3dtweak\gameutil.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = comcast.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.r5.attbi.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\AUserInit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: gameutil.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/bo ... oardID.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: Run - C:\WINDOWS\system32\cfmsvcs.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Scotters
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Posts: 32
Joined: July 14th, 2005, 6:06 pm
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