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MY HJT LOG

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MY HJT LOG

Unread postby tanyasm » October 8th, 2007, 1:17 pm

My computer is still freezing up and running slow. I'm also getting unwanted pop up ads. Please help me. I constantly have to reboot my comp in order to get any work done. Here is a copy of my HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 11:29:59 AM, on 10/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\dlbxcoms.exe
C:\WINDOWS\vVX3000.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Common Files\G7PS\Shared Files\Qchex\Qchex.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\SYSTEM32\Macromed\Director\SwDnld.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn9\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn9\yt.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn9\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Qchex Tray Icon.lnk = C:\Program Files\Common Files\G7PS\Shared Files\Qchex\Qchex.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.exodusvipdesk.com
O15 - Trusted Zone: *.learn.com
O15 - Trusted Zone: *.vipdesk.com
O15 - Trusted Zone: *.vipdeskconnect.com
O15 - Trusted Zone: *.webroom.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {483EB14D-AF1C-4951-81B0-4E2B41829FF6} (QOLCheck Control) - https://www.select2perform.com/cabs/QOLCheck.ocx
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3036623678
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3384494187
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/Pe ... lAsst2.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/Acti ... ontrol.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://teletech.webex.com/client/T25L/ ... eatgpc.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O18 - Protocol: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\Program Files\Common Files\G7PS\Shared Files\G7PSDLL\G7PS.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\delautocomp.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: dlbx_device - Dell - C:\WINDOWS\System32\dlbxcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sansa Updater Service (SansaService) - Unknown owner - C:\Program Files\SanDisk\Sansa Updater\SansaSvr.exe (file missing)
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe



Thank you again,

Tanya
tanyasm
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Posts: 52
Joined: November 24th, 2005, 12:37 am
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Unread postby askey127 » October 10th, 2007, 7:07 pm

tanyasm,

I missed notification on the original log. I will archive that one and continue here.

-----------------------------------------------------------
Run AVG Anti-Rootkit Scan
Download the AVG Anti Rootkit© by Grisoft Setup file and save it to your desktop.
Double-click on avgarkt-setup-1xxxxx.exe (the x's are the exact version number), and run it.
Click I Agree to the License Agreement (EULA).
Let it Install to the default location.
Click Next to begin the installation then click Install
It will then ask you to reboot now to finish the installation.
Click Finish and your computer will reboot.
After it reboots, double-click on the AVG Anti-Rootkit Free icon that is now on your desktop.
Click on the Perform in-depth search button to begin the scan.
The scan will take a while so be patient and let it complete.
When the scan is finished, click the Save result to file button.
Save the scan results to your desktop
Copy and Paste the contents of the scan results in your reply.

At the end of the scan, if a box pops up and says "Scan Finished. No rootkits found" then the "Save result to file" button will be grayed out.
In that case just post a note that nothing was found.
----------------------------------------------------------
Got to Start, Run and type cmd and hit <Enter>
When the command window comes up, type :
chkdsk c:
hit <Enter> again.
Maximize the command window, and wait for the scan to finish.
Read the results carefully to see if it says that it found problems with your file system.
------------------------------------------------------------------------
IF it has found any problems with your file system,
Go To Start, Run and type cmd
hit <Enter>
Type this into the command window at the prompt:
chkdsk c: /F <==notice the /F, with one space between c: and /F
hit <Enter>
You will get a message that the volume is locked, and a request to do the repair on Reboot.
Answer Y
Then type exit to close the Command window.
Go to Start, Turn Off Computer and choose Reboot
It will scan again and make the repairs as the first part of the reboot process.

After it reboots, run the first sequence again (without the /F parameter), and see if it still shows an error.
Tell me what it found originally, and if there was a problem, whether the final sequence showed no errors.

askey127
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Unread postby tanyasm » October 19th, 2007, 8:51 pm

Hi,

I raned the AVG-Anti Root Kit and found no results. Then I did the CHKDSK and errors were found. I received a message that stated: " The type of the file system is NTFS. Cannot Lock Current drive. CHKDSK cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? I said Yes. When I restarted the computer CHKDSK started verifying my files and when I tried fixing the errors by typing in CHKDSK C:/F. I got the same error message " The type of the file system is NTFS. Cannot Lock Current drive. CHKDSK cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts?" So, what do I do now?

Thank you,

Tanya
tanyasm
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Posts: 52
Joined: November 24th, 2005, 12:37 am

Unread postby askey127 » October 20th, 2007, 5:45 am

In Start, Run, type cmd to open a command window.
Then, in the command window, type chkdsk c: (without the /F)

When it's through, read what it says carefully, and See if it still found errors.
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Erros found

Unread postby tanyasm » October 21st, 2007, 11:34 am

Yes, errors were still found. The message also says CHkDSK cannot continue in read only mode. It is saying the same thing I typed in the previous reply.

Thanks,

Tanya
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Joined: November 24th, 2005, 12:37 am

Unread postby askey127 » October 21st, 2007, 12:29 pm

This means your hard drive is failing, and may not be around long.
This is likely the reason for unexplained behavior.

You should save as much data as possible from the drive onto external media such as flash drives, CD's or DVD's, and replace the hard drive in the PC as soon as possible. This type of thing usually gets progressively worse until it finally won't boot.
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Thanks

Unread postby tanyasm » October 21st, 2007, 2:03 pm

Thanks, exactly how much do hard drives cost?
tanyasm
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Joined: November 24th, 2005, 12:37 am

Thanks

Unread postby tanyasm » October 21st, 2007, 2:10 pm

You are absolutely right!!! I went to Dell website and did a system check and Dell said I am running low on hard drive space. Thank you soooo much!!!! Is there anyway for me to delete files off of my hard drive for the time being? I cannot afford to purchase a hard drive just yet.


Thanks,

Tanya
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Joined: November 24th, 2005, 12:37 am

Unread postby askey127 » October 21st, 2007, 6:17 pm

Go To Start, Run and type cleanmgr
Ask it to clean c:\ drive
Check everything except compress files and have it clean up.

Your best bet for recovering hard drive space is first to identify the files and/or folders with photo pictures or graphic images, and save them to CDs. Then delete them and empty the Recycle Bin..

You can check on the Free Space by going to My Computer, and right-clicking on C:\ drive, then choosing Properties

While you are looking at the Properties page, Uncheck "Allow Windows to Index this drive for Fast File Searching". If it asks whether it should apply to all files and folders, answer YES. Click OK twice. Wait for it to finish.

Reboot your machine and check Free Space again.
The Free Space needs to be over 15% of the Total, or Windows will have trouble.
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Unread postby askey127 » November 8th, 2007, 4:20 pm

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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