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hijackthis.log

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dr web

Unread postby rickchan6 » September 21st, 2007, 4:50 pm

Hi Kairis
Here are the results:

__unin__.exe;C:\Documents and Settings\Rick\Local Settings\Temp;Adware.Altnet;Moved.;
HPFix.reg;C:\SDFix\apps;Trojan.StartPage.1505;Deleted.;
HPFix2.reg;C:\SDFix\apps;Trojan.StartPage.1505;Deleted.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Moved.;
A0087163.reg;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1039;Trojan.StartPage.1505;Deleted.;
A0087164.reg;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1039;Trojan.StartPage.1505;Deleted.;
A0076916.exe\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP972\A0076916.exe;Adware.PeerNet;;
A0076916.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP972;Archive contains infected objects;Moved.;
data001\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080063.exe\data001;Adware.Msearch;;
data001\data004;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080063.exe\data001;Adware.Msearch;;
data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080063.exe;Archive contains infected objects;;
A0080063.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Archive contains infected objects;Moved.;
data001\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080064.exe\data001;Adware.Msearch;;
data001\data004;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080064.exe\data001;Adware.Msearch;;
data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0080064.exe;Archive contains infected objects;;
A0080064.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Archive contains infected objects;Moved.;
A0080065.DLL;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Adware.Msearch;Moved.;
A0080066.EXE;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Adware.MyWay;Moved.;
A0080067.DLL;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Adware.MyWay;Moved.;
A0080068.DLL;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974;Adware.MyWay;Moved.;
A0081314.dll;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP975;Trojan.Packed.142;Deleted.;
A0081445.dll;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP975;Trojan.Packed.142;Deleted.;
A0081660.DLL;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP976;Adware.Msearch;Moved.;

Logfile of HijackThis v1.99.1
Scan saved at 1:36:04 PM, on 9/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\McAfee.com\MPS\mscifapp.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe
C:\Program Files\TrojanHunter 4.7\THGuard.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ComponentSoftware\CS-RCS\System\csrcssrv.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\shared\mghtml.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Rick\My Documents\My Deliveries\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.7\THGuard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CSRCSSRV] C:\Program Files\ComponentSoftware\CS-RCS\System\csrcssrv.exe /Automation
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpyShredder] C:\Program Files\SpyShredder\SpyShredder.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 4584603250
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4584580437
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorC ... EFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\System32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

Thanks,
Rick
rickchan6
Active Member
 
Posts: 11
Joined: August 30th, 2007, 4:25 pm
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Unread postby Kairis » September 22nd, 2007, 10:49 am

Ok, lets continue:
== Remove MS Java ==

The Microsoft Java Virtual Machine, or MS Java VM, is used to run Java applets that can be found on web sites.
When you visit a web site that has a Java applet, the MS JVM will compile and execute that applet on your machine.
Microsoft no longer supports the MS JVM and it has become obsolete. There have also been known security issues with
unpatched versions of the MS JVM and you should remove it and install the safer SUN JVM as an alternative (instructions follow).

Instructions on how to remove MS Java can be found here

== Download JAVA ==
  • Download the latest version of Java Runtime Environment (JRE) 6u2.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Then from your desktop double-click on the download to install the newest version.
== Disable/delete service ==

Please click Start > Run and type in: services.msc
Click OK
In the Services window find: VETMSGNT
Select/highlight and right click the entry, and choose: Properties
On the General tab, under Service Status click the Stop button
Beside: Startup Type, in the drop menu, select: Disabled
Click Apply, then OK
Now, go to Start > Run, and copy/paste the following into the Open box:
sc delete VETMSGNT
Click: OK


== Run HJT Scan ==
  • Start HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
  • Place a checkmark in the boxes to the left of the following entries, by clicking on them:

    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKCU\..\Run: [SpyShredder] C:\Program Files\SpyShredder\SpyShredder.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
== Show hidden files and folders ==
  • Set your system to show all files.
  • Navigate to Start | My Computer | Tools | Folder Options.
  • Select the View tab. Under the "Hidden Files and Folders" heading, select "Show hidden files and folders".
  • Uncheck: Hide file extensions for known file types
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
== Delete folders/files ==
  • Click My Computer
  • Double click the C Drive
  • Double click the Program Files folder
  • Locate the Folder Yahoo!\Antivirus
  • Right click it and select Delete
  • Locate the Folder Yahoo!\YOP
  • Right click it and select Delete
  • Locate the Folder SpyShredder
  • Right click it and select Delete
  • Don't worry for files/folders not found

== Check on status ==
After you have completed the above, please provide:
* new HijackThis log
* description of any problems you are having with your PC

~Kairis~
User avatar
Kairis
Regular Member
 
Posts: 524
Joined: September 15th, 2006, 1:45 pm
Location: Southern Finland

could not locate java.inf

Unread postby rickchan6 » September 23rd, 2007, 5:28 pm

Greetings Kairis,
I followed these instructions from the link, but I got a dialog saying: Error: Could not locate INF file java.inf.

Uninstalling the Microsoft Java Virtual Machine (JVM)

Please follow these steps to uninstall the Microsoft Java Virtual Machine:

1. Click on the Start menu, then select the Run option.

2. In the Open: field type in or copy and paste the following text

RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall

3. Then press the OK button.

What should I do?

Rick
rickchan6
Active Member
 
Posts: 11
Joined: August 30th, 2007, 4:25 pm

Unread postby Kairis » September 24th, 2007, 2:13 am

Continue from here:
7: When the computer has restarted and you are back at the desktop delete the follow folders and directories:
  • Click My Computer
  • Double click the C Drive
  • Double click the WINDOWS folder
  • Locate the file inf\java.pnf
  • Right click it and select Delete.
  • Double click the C Drive
  • Double click the WINDOWS folder
  • Locate the folder java
  • Right click it and select Delete.
  • Double click the system32 folder
  • Locate the file wjview.exe
  • Right click it and select Delete.
  • Double click the system32 folder
  • Locate the file jview.exe
  • Right click it and select Delete.
  • Don't worry for files/folders not found


Then download Java
User avatar
Kairis
Regular Member
 
Posts: 524
Joined: September 15th, 2006, 1:45 pm
Location: Southern Finland

got the Sun java runtime

Unread postby rickchan6 » September 24th, 2007, 11:49 pm

Hi Kairis,

Logfile of HijackThis v1.99.1
Scan saved at 8:37:33 PM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\McAfee.com\MPS\mscifapp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe
C:\Program Files\TrojanHunter 4.7\THGuard.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ComponentSoftware\CS-RCS\System\csrcssrv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\shared\mghtml.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Rick\My Documents\My Deliveries\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.7\THGuard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CSRCSSRV] C:\Program Files\ComponentSoftware\CS-RCS\System\csrcssrv.exe /Automation
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 4584603250
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4584580437
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorC ... EFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\System32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe

========
The PC is not able to download files, even with Firefox browser, even only 3 MB size. I need to find out what setting of what process is causing downloads to quit prematurely.

Thanks, Kairis
Rick
rickchan6
Active Member
 
Posts: 11
Joined: August 30th, 2007, 4:25 pm

Unread postby Kairis » September 25th, 2007, 9:58 am

The PC is not able to download files, even with Firefox browser, even only 3 MB size.

That is odd. Never heard before. Do it give you any errormessages?
User avatar
Kairis
Regular Member
 
Posts: 524
Joined: September 15th, 2006, 1:45 pm
Location: Southern Finland

downloading problem

Unread postby rickchan6 » October 5th, 2007, 2:26 pm

Hi Kairis,
I get no error messages when attempting to download in either Firefox or Internet Explorer.

In Firefox I frequently get "The connection to the server was reset while the page was loading." when navigating through pages. I have to hit Refresh to get the page. When attempting to download, the "downloads" window appears and the file shows up as finished downloading, but the file is only maybe 200 KB in size.

In Internet Explorer, I frequently get "The page cannot be displayed." when navigating through pages. When attempting to download, the progress dialog never appears, and no file is created on harddrive. But the site such as shareware.com says "Thank you for downloading ..."

(There is no problem with my Internet connection. My laptop can download files without problem and does not show any errors while navigating.)
Thanks,
Rick
rickchan6
Active Member
 
Posts: 11
Joined: August 30th, 2007, 4:25 pm

Unread postby Kairis » October 6th, 2007, 10:54 am

You can try this:
First enable Windows firewall.
Then disable McAfee Firewall.
Did this help you?
User avatar
Kairis
Regular Member
 
Posts: 524
Joined: September 15th, 2006, 1:45 pm
Location: Southern Finland

Unread postby askey127 » October 18th, 2007, 7:23 am

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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