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New User: Sick PC.. What to do?

Unread postby heathermarie73 » August 16th, 2007, 10:14 pm

Hello, I am a new user. I do not know what to do. My pc is full of bugs. What do I do first? :( Thank you so much for all your help!
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC
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Unread postby John B. » August 18th, 2007, 12:41 pm

Hi! :hello2: and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Finally, please make a uninstall list using HijackThis
    To access the Uninstall Manager you would do the following:
    • Start HijackThis
    • Click on the Config button
    • Click on the Misc Tools button
    • Click on the Open Uninstall Manager button.
    • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop and post the contents in a reply to this topic. So now you should've posted the HijackThis log and the Uninstall log.

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Per your instructions: My HiJackThis report

Unread postby heathermarie73 » August 19th, 2007, 5:53 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:49:40 PM, on 8/19/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINNT\System32\lxctcoms.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINNT\System32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.x/24
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINNT\System32\friptskw.dll",forkonce
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [{AF-FF-FF-F8-ZN}] c:\winnt\system32\mndsregp.exe SKY009
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Ewta] "C:\PROGRA~1\MCROSO~1\mmc.exe" -vt yazb
O4 - HKCU\..\Run: [Affntiog] "C:\Program Files\Common Files\??pPatch\w?crtupd.exe"
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZCxdm238MGUS
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: Yahoo! Literati - http://download2.games.yahoo.com/games/ ... /tt5_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... urrent.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxct_device - - C:\WINNT\System32\lxctcoms.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O24 - Desktop Component 0: (no name) - C:\Program Files\Outlook Express\prolyzuqo.html

--
End of file - 7105 bytes
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Helping Me

Unread postby heathermarie73 » August 19th, 2007, 6:00 pm

Dear John:
I wanted to thank you for deciding to help me with my pc problems. My apologies for taking some time in getting back to you. I am currently attending online college and had a deadline I had to try to meet. I was afraid of losing time with downloading and running your report. My pc uses 100% of it's resources most of the time when nothing is running. So, it's very stressful trying to use online websites for research and word documents for completing my homework and hoping that it doesn't crash. The other day, I encountered the blue screen of death and nearly had a heart attack. I greatly appreciate you taking me and my pc problem into your most trusted hands. I will be patiently awaiting your response.

Kind Regards,
HeatherMarie : )
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Unread postby John B. » August 20th, 2007, 8:44 am

Hi,

Update Your Windows XP
We can definitely help you, but first you need to help us. You are quite behind on your Windows Updates and Patches!!

The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here to get WinXP SP1a: http://www.microsoft.com/downloads/details...&DisplayLang=en

Apply the update, reboot, then go to Windows Update and install all the Critical Updates (Note: Do NOT install WinXP SP2 because we have to clean your computer first!)
Click here for Windows Update: http://www.windowsupdate.com/

After installing all the Patches and updates, reboot, then post a fresh Hijack This log.

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

I hope I did this right...

Unread postby heathermarie73 » August 20th, 2007, 2:51 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:48:15 PM, on 8/20/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINNT\System32\lxctcoms.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINNT\System32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.x/24
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINNT\System32\friptskw.dll",forkonce
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [{AF-FF-FF-F8-ZN}] c:\winnt\system32\mndsregp.exe SKY009
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Ewta] "C:\PROGRA~1\MCROSO~1\mmc.exe" -vt yazb
O4 - HKCU\..\Run: [Affntiog] "C:\Program Files\Common Files\??pPatch\w?crtupd.exe"
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZCxdm238MGUS
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: Yahoo! Literati - http://download2.games.yahoo.com/games/ ... /tt5_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... urrent.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxct_device - - C:\WINNT\System32\lxctcoms.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O24 - Desktop Component 0: (no name) - C:\Program Files\Outlook Express\prolyzuqo.html

--
End of file - 7012 bytes
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Svc Pack 1

Unread postby heathermarie73 » August 20th, 2007, 2:55 pm

Dear John,

I hope I installed that properly. I have never done that before. When I rebooted, I had forgotten about the additional update that needed to be done. So, when I saw the little downloading box come up, I panicked and closed it. I rebooted a couple of times, and finally that box came up again (or atleast I think it was the same box) so I let the download go through. Please let me know if you need me to repeat the entire process to get it correctly. Thank you so much!

Kind Regards,
Heather
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

oops forgot to reboot afterwards.. please see this one

Unread postby heathermarie73 » August 20th, 2007, 3:15 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:05:49 PM, on 8/20/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINNT\System32\lxctcoms.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.x/24
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINNT\System32\friptskw.dll",forkonce
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [{AF-FF-FF-F8-ZN}] c:\winnt\system32\mndsregp.exe SKY009
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Ewta] "C:\PROGRA~1\MCROSO~1\mmc.exe" -vt yazb
O4 - HKCU\..\Run: [Affntiog] "C:\Program Files\Common Files\??pPatch\w?crtupd.exe"
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZCxdm238MGUS
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: Yahoo! Literati - http://download2.games.yahoo.com/games/ ... /tt5_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... urrent.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxct_device - - C:\WINNT\System32\lxctcoms.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O24 - Desktop Component 0: (no name) - C:\Program Files\Outlook Express\prolyzuqo.html

--
End of file - 6885 bytes
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Unread postby John B. » August 20th, 2007, 3:48 pm

Hi,

heathermarie73 wrote:Dear John,

I hope I installed that properly. I have never done that before. When I rebooted, I had forgotten about the additional update that needed to be done. So, when I saw the little downloading box come up, I panicked and closed it. I rebooted a couple of times, and finally that box came up again (or atleast I think it was the same box) so I let the download go through. Please let me know if you need me to repeat the entire process to get it correctly. Thank you so much!

Kind Regards,
Heather

Please don't panic, you should know how stupid some of the other malware victims are! You'd feel really smart. ;) You did everything fine, btw.

You've got several infections so we'd better get to work. It can take some time before we've got them all tackeled but it's all worth it :)

You aren't running Firewall Software. Please download and install one of them first.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound/outbound not sure). Simply using a Firewall in its default configuration can lower your risk greatly. Here are some firewalls which are free for personal use and most used:
Comodo
Kerio
ZoneAlarm

As you did this, we can begin with the fix.

Step 1: Rename HijackThis
There is probably an infection which is hiding part of the HijackThis log because it's called hijackthis.exe.
Please rename hijackthis.exe to goodscanner.exe

Step 2: Download and Run: VundoFix
Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

Step 3: Upload a File to Virustotal
Please visit Virustotal
  • Click the Browse... button
  • Navigate to the file c:\winnt\system32\mndsregp.exe
  • Click the Open button
  • Click the Send button
  • Copy and paste the results back here please, together with a new HijackThis log and the log found here: C:\vundofix.txt

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

goodscanner & VundoFix rpt

Unread postby heathermarie73 » August 20th, 2007, 5:54 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:48:25 PM, on 8/20/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Safe mode with network support

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Comodo\Firewall\cpf.exe
C:\Program Files\Trend Micro\HijackThis\good program.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.x/24
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {3964D8D6-86D0-493A-B460-A805B5401114} - C:\WINNT\system32\tuvuttr.dll
O2 - BHO: (no name) - {3C8C899C-437C-3FDD-2974-39B67F38F2C2} - C:\WINNT\System32\jbkmsyep.dll (file missing)
O2 - BHO: (no name) - {3D7DE6B8-603E-40A1-BB8F-585584718B00} - C:\WINNT\System32\cbxur.dll (file missing)
O2 - BHO: (no name) - {4CF20C99-375F-4423-A6D0-DC702C5D6E96} - C:\WINNT\System32\vtutu.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {CE228ECA-E9DE-4D4F-BFC6-06449D1862D1} - (no file)
O2 - BHO: (no name) - {DB570C0A-4881-4222-953F-FA1597452335} - C:\Program Files\Windows Media Player\hoqeri83122.dll (file missing)
O2 - BHO: (no name) - {E76CAA55-332F-41C6-B0CC-D03CF5078A03} - (no file)
O2 - BHO: (no name) - {EFB96FBB-095A-422B-968B-68DBACC2B0CE} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [{AF-FF-FF-F8-ZN}] c:\winnt\system32\mndsregp.exe SKY009
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\RunOnce: [VundoFix] "C:\Documents and Settings\Heather\Desktop\vundofix.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Ewta] "C:\PROGRA~1\MCROSO~1\mmc.exe" -vt yazb
O4 - HKCU\..\Run: [Affntiog] "C:\Program Files\Common Files\??pPatch\w?crtupd.exe"
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZCxdm238MGUS
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: Yahoo! Literati - http://download2.games.yahoo.com/games/ ... /tt5_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... urrent.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O20 - Winlogon Notify: cbxur - C:\WINNT\System32\cbxur.dll (file missing)
O20 - Winlogon Notify: tuvuttr - C:\WINNT\SYSTEM32\tuvuttr.dll
O20 - Winlogon Notify: vtutu - C:\WINNT\System32\vtutu.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxct_device - - C:\WINNT\System32\lxctcoms.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: VundoFix Service (VundoFixSvc) - Atribune.org - C:\WINNT\SYSTEM32\VundoFixSVC.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Outlook Express\prolyzuqo.html

--
End of file - 8598 bytes


VundoFix V6.5.7

Checking Java version...

Sun Java not detected
Scan started at 5:30:22 PM 8/20/2007

Listing files found while scanning....

C:\WINNT\System32\cbxur.dll
C:\WINNT\System32\friptskw.dll
C:\WINNT\System32\ruxbc.bak1
C:\WINNT\System32\ruxbc.bak2
C:\WINNT\System32\ruxbc.ini
C:\WINNT\System32\ruxbc.ini2
C:\WINNT\System32\ruxbc.tmp
C:\WINNT\system32\tuvuttr.dll
C:\WINNT\System32\vtutu.dll
C:\WINNT\System32\wkstpirf.ini
C:\WINNT\System32\xsjbuprx.dll

Beginning removal...

Attempting to delete C:\WINNT\System32\ruxbc.bak1
C:\WINNT\System32\ruxbc.bak1 Has been deleted!

Attempting to delete C:\WINNT\System32\ruxbc.bak2
C:\WINNT\System32\ruxbc.bak2 Has been deleted!

Attempting to delete C:\WINNT\System32\ruxbc.ini
C:\WINNT\System32\ruxbc.ini Has been deleted!

Attempting to delete C:\WINNT\System32\ruxbc.ini2
C:\WINNT\System32\ruxbc.ini2 Has been deleted!

Attempting to delete C:\WINNT\System32\ruxbc.tmp
C:\WINNT\System32\ruxbc.tmp Has been deleted!

Attempting to delete C:\WINNT\system32\tuvuttr.dll
C:\WINNT\system32\tuvuttr.dll Could not be deleted.

Attempting to delete C:\WINNT\System32\vtutu.dll
C:\WINNT\System32\vtutu.dll Could not be deleted.

Attempting to delete C:\WINNT\System32\wkstpirf.ini
C:\WINNT\System32\wkstpirf.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.5.7

Checking Java version...

Sun Java not detected
Scan started at 5:36:51 PM 8/20/2007

Listing files found while scanning....

C:\WINNT\System32\cbxur.dll
C:\WINNT\system32\tuvuttr.dll
C:\WINNT\System32\ututv.bak1
C:\WINNT\System32\ututv.bak2
C:\WINNT\System32\ututv.ini
C:\WINNT\System32\ututv.ini2
C:\WINNT\System32\ututv.tmp
C:\WINNT\System32\vtutu.dll

Beginning removal...

Attempting to delete C:\WINNT\system32\tuvuttr.dll
C:\WINNT\system32\tuvuttr.dll Could not be deleted.

Attempting to delete C:\WINNT\System32\ututv.bak1
C:\WINNT\System32\ututv.bak1 Has been deleted!

Attempting to delete C:\WINNT\System32\ututv.bak2
C:\WINNT\System32\ututv.bak2 Has been deleted!

Attempting to delete C:\WINNT\System32\ututv.ini
C:\WINNT\System32\ututv.ini Has been deleted!

Attempting to delete C:\WINNT\System32\ututv.ini2
C:\WINNT\System32\ututv.ini2 Has been deleted!

Attempting to delete C:\WINNT\System32\ututv.tmp
C:\WINNT\System32\ututv.tmp Has been deleted!

Attempting to delete C:\WINNT\System32\vtutu.dll
C:\WINNT\System32\vtutu.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Buggers Gone Maddd

Unread postby heathermarie73 » August 20th, 2007, 6:03 pm

Dear John,

Well, after I downloaded the Firewall to my pc, I received a blinking orange folder saying something about C++ and it was going to have to shut my pc down. Ever since, it will not reboot. It stays on the blue screen that says windows is loading (this screen comes up right before my sign in screen). So, now I am running in safe mode. It's the only way I can get my pc to work. VundoFix said it couldn't remove all the files. I tried rebooting twice to get it to work, but I noticed that after the second reboot, the files that could not be deleted doubled (multiplied). So, I figured I should leave it at that. Additionally, *I am not sure if it is due to being in safe mode or not, but I am uncapable of getting the firewall to work. It lets me know that it is not running, but when I open the program, I am unable to turn anything on. Evidently, these little buggers have become very angry and are trying to exact their vengence on me!
Oh yeah, one more thing.. I tried to go to that third website where I browse for files. I got all the way to the next to the last part (the system 32 file). Once I got there, the last part of the file name was not listed there. I couldn't find it as a folder or a single entity.
I am sure all this is nothing to you though.. I am sure you can help me.. : ) **invisioning you with a red cape flying through my pc fixing things** : )

Kind Regards,

HeatherMarie
heathermarie73
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Help!

Unread postby heathermarie73 » August 20th, 2007, 7:24 pm

Dear John,
I let the screen sit at loading windows *blue screen* for 30 minutes.. still nothing. So now I am back in safe mode. My problem is that I have online class in 40 minutes and I must have sound. I am unable to get sound to work in safe mode. Please Help!!! What do I do now???

Kind Regards,
HeatherMarie
heathermarie73
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Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Unread postby John B. » August 21st, 2007, 3:29 am

Can you please go to Start > Control panel > Add/remove programs and then uninstall the firewall, Comodo. Please let me know if you can get to normal mode now.
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Firewall

Unread postby heathermarie73 » August 21st, 2007, 12:07 pm

Dear John,

I did that last night.. it didn't work.. These little bugs definitely don't like me.
Late last night, I remembered one time when I had a program that I couldn't get removed I signed in under a different name and it let me delete it. So, I tried that last night. I followed your original instructions from last night... no go.. it didn't work. Still the same results. I will try uninstalling it again.. and see what happens..
I am sure all this stuff is normal... but it really disrupts your life.

Thank you so much for helping me with this.. I don't know what I would do without your help.

Kind Regards,

HeatherMarie
heathermarie73
Regular Member
 
Posts: 28
Joined: August 16th, 2007, 9:45 pm
Location: Laurens, SC

Unread postby John B. » August 21st, 2007, 12:33 pm

Within 5 hours I'll deliver a new fix :)
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