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"BAD TROJAN"-----Trojan.PWS.tanspy can not get rid

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"BAD TROJAN"-----Trojan.PWS.tanspy can not get rid

Unread postby ally » August 5th, 2007, 3:01 pm

I ran 'spyware doctor' and a "bad" trojan showed up---trojan.PWS.tanspy. I can not get rid of it....need some help...please


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:58:40 AM, on 8/5/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
C:\Program Files\American Airlines DealFinder\American_Airlines_DealFinder.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Expedia\Expedia Fare Alert\ExpediaFareAlert.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\sdtrayapp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Digital Imaging Monitor] C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - HKLM\..\Run: [American Airlines DealFinder] "C:\Program Files\American Airlines DealFinder\American_Airlines_DealFinder.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - S-1-5-21-790525478-839522115-854245398-1000 Startup: Expedia Fare Alert.lnk = C:\Program Files\Expedia\Expedia Fare Alert\ExpediaFareAlert.exe (User '?')
O4 - Startup: Expedia Fare Alert.lnk = C:\Program Files\Expedia\Expedia Fare Alert\ExpediaFareAlert.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) -
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

End of file - 5545 bytes
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Unread postby askey127 » August 7th, 2007, 7:38 am

You may want to print this out, or save it as a Notepad document on your Desktop, since you won't have Internet access in Safe Mode.
Disable Spyware Doctor's real-time protection
Open Spyware Doctor and click on the Onguard button to the left.
Remove the check from the Activate OnGuard option in the next window to disable all protections.
Set Your Computer to Show All Files
  1. Click Start.
  2. Click My Computer.
  3. Select the Tools menu and click Folder Options.
  4. Select the View Tab.
  5. Under the Hidden files and folders heading, select Show hidden files and folders.
  6. Uncheck Hide protected operating system files (recommended).
  7. Click Yes to confirm.
  8. Uncheck the Hide file extensions for known file types.
  9. Click OK.
In addition, go to Start, Search. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
Start Your Computer in Safe Mode.
Reboot into Safe Mode by hitting the F8 key repeatedly as the machine boots, until a menu shows up. Choose Safe Mode from the list. In some systems, this may be the F5 key, so try that if F8 doesn't work. Additional Info is here: http://www.computerhope.com/issues/chsafe.htm
File Deletion.
In Windows Explorer (My Computer), navigate to the files shown below, select View, Details, highlight each listed file only, one at a time, and press Delete. Be careful not to delete any file without double-checking the exact spelling of the filename.
If you have any problem deleting a file, right click the file and choose Properties to see if it's read-only. Uncheck the read-only box, click Apply and OK. Then retry Delete.
If a message pops up saying "File in use", or something like that, hit Ctrl-Alt-Delete and look under the Processes tab. If the exact filename is in there, highlight it and click End Process, then retry Delete.
Please Note the name and location of any item you cannot delete, or any file not found.
REBOOT To Normal Mode
Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that Notepad has Format, Wordwrap Unchecked.
regedit /e startup.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\load\"
notepad startup.txt
del /q startup.txt

Save it to your Desktop as filename look.bat. Save it as File Type: All Files (not as a text document or it wont work).

Locate look.bat on your Desktop and double-click it.
When notepad opens, copy/paste the content in your reply.
When you close Notepad the CMD window will close automatically and the text file will be deleted.

Please also add comments about how it went, and whether your Norton AntiVirus is up to date.
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Unread postby NonSuch » August 18th, 2007, 4:10 am

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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