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Unread postby n3m3sis0075 » August 5th, 2007, 12:48 am

Until a week ago my computer was perfectly fine but now my browsing speed and computer processing speed has slowed dramatically. I'm pretty sure its due to malware but it seems that all the antivirus, antispyware, antimalware programs aren't working or I simply have too many. I tried every free scanner there is and none of them resulted in anything. Please help me!!! I don't want to have to reformat my pc :(
n3m3sis0075
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Posts: 30
Joined: August 5th, 2007, 12:40 am
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Unread postby Scotty » August 5th, 2007, 5:56 am

Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Click here to download HJTsetup.exe

  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.
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Scotty
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Location: Haggistown, Kiltland

Uninstall List

Unread postby n3m3sis0075 » August 5th, 2007, 10:14 am

Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Adobe® Photoshop® Album Starter Edition 3.0
Agnitum Outpost Firewall Pro
AIM 6
AOL Explorer
AOL Instant Messenger
AOL Uninstaller (Choose which Products to Remove)
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
ATI HydraVision
AVConverter 1.0
AVG 7.5
Broadband Blaster User Interface
C-Media WDM Audio Driver
Counter-Strike: Condition Zero
Counter-Strike: Source
DivX Web Player
HijackThis 2.0.2
Hotfix for Windows Media Format SDK (KB902344)
Intel(R) PRO Network Adapters and Drivers
iPod for Windows 2005-09-06
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment Standard Edition v1.3.1_04
LimeWire 4.12.6
LiveUpdate 3.1 (Symantec Corporation)
Microsoft Office 2000 Premium
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (1.0.4)
MP3 Player Utilities 4.10
MSXML 4.0 SP2 (KB927978)
Nero Media Player
Nero OEM
NeroVision Express 2
PowerDVD
PowerProducer
QuickTime
RealPlayer
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Steam(TM)
Symantec AntiVirus
Trickster Online
TrojanHunter 4.7
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
Verizon Online DSL
Verizon Online Help and Support
Verizon PC Security Checkup
Verizon Servicepoint 1.3.21
Verizon Yahoo! Applications
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar
Winamp (remove only)
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Live OneCare safety scanner
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

System Scan Log File

Unread postby n3m3sis0075 » August 5th, 2007, 10:16 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:16:17 AM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TrojanHunter 4.7\THGuard.exe
C:\Program Files\AIM6\aim6.exe
C:\program files\steam\steam.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\1125545579\ee\aolsoftware.exe
c:\program files\common files\aol\1125545579\ee\aexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll (file missing)
R3 - URLSearchHook: (no name) - _{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost Firewall\outpost.exe" /waitservice
O4 - HKLM\..\Run: [OutpostFeedBack] C:\Program Files\Agnitum\Outpost Firewall\feedback.exe /dump:os_startup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.7\THGuard.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... xdm006YYUS
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.10\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.10\MediaManager\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll (file missing)
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Program Files\Agnitum\Outpost Firewall\Plugins\BrowserBar\ie_bar.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum Ltd. - C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9415 bytes
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby Scotty » August 5th, 2007, 1:22 pm

Hello

You are operating your computer with multiple Anti Virus programs running in memory at once:
AVG and Symantec

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, it runs in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine.

Please disable one or the other so they do not conflict.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto‑updating for the Viewpoint Manager ‑‑ the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. Then let me know what you wish to do.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:

      + Extended(If available otherwise Standard)
    • Scan Options:

      + Scan Archives
      + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
User avatar
Scotty
Retired Graduate
 
Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby n3m3sis0075 » August 5th, 2007, 2:35 pm

What you mean click Firefox and Opera at the top? I don't think I have the Opera application :shock:
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby n3m3sis0075 » August 5th, 2007, 2:37 pm

Oh nevermind I see what you meant
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Virus Report

Unread postby n3m3sis0075 » August 5th, 2007, 5:17 pm

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<title>KASPERSKY ONLINE SCANNER REPORT</title>
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<b>KASPERSKY ONLINE SCANNER REPORT</b>
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Sunday, August 05, 2007 5:11:00 PM<br>
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)<br>
Kaspersky Online Scanner version: 5.0.93.0<br>
Kaspersky Anti-Virus database last update: 5/08/2007<br>
Kaspersky Anti-Virus database records: 373236<br>
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<td colspan='2' height='20'><b>Scan Settings</b></td>
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<td height='15' width='250'>Scan using the following antivirus database</td>
<td>extended</td>
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<tr height='15'>
<td height='15'>Scan Archives</td>
<td>true</td>
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<td height='15'>Scan Mail Bases</td>
<td>true</td>
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<td colspan='2' height='10'>
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<td height='20'><b>Scan Target</b></td>
<td>My Computer</td>
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<tr height='20'>
<td colspan='2' height='20'>
A:\<br>
C:\<br>
D:\
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<td colspan='2' height='20'><b>Scan Statistics</b></td>
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<tr height='15'>
<td height='15'>Total number of scanned objects</td>
<td>80898</td>
</tr>
<tr height='15'>
<td height='15'>Number of viruses found</td>
<td>17</td>
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<td height='15'>Number of infected objects</td>
<td>33</td>
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<td height='15'>Number of suspicious objects</td>
<td>0</td>
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<td height='15'>Duration of the scan process</td>
<td>02:11:29</td>
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<table width='100%' border='0'>
<tr height='20' bgcolor='#EFEBDE'>
<td height='20'><b>Infected Object Name</b></td>
<td width='200'><b>Virus Name</b></td>
<td width='100'><b>Last Action</b></td>
</tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BAC0002.VBN/titno.exe </td>
<td>Infected: not-a-virus:AdWare.Win32.MDH.e </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BAC0002.VBN </td>
<td>CAB: infected - 1 </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BAC0002.VBN </td>
<td>CryptZ: infected - 1 </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\Cookies\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\NTUSER.DAT </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\LocalService\ntuser.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\NetworkService\NTUSER.DAT </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\NetworkService\ntuser.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Cookies\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Application Data\AOL OCP\AIM\Storage\data\n3m3sis0075\localStorage\common.cls </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\History\History.IE5\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\index.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\My Documents\My Music\iTunes\iTunes Library.itl </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\ntuser.dat </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Documents and Settings\user\ntuser.dat.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Agnitum\Outpost Firewall\op_data.ldb </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Agnitum\Outpost Firewall\op_data.mdb </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.i </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Steam\Steam.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Steam\SteamApps\winui.gcf </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Steam\SteamLogs\SteamStats.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\Program Files\Symantec AntiVirus\SAVRT\0429NAV~.TMP </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\MountPointManagerRemoteDatabase </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP18\A0003288.scr </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP19\change.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000415.INF </td>
<td>Infected: Virus.Python.RJump.a </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000430.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.l </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000431.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.p </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000435.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.i </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000436.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000437.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.ab </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000438.EXE </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000440.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.ad </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000441.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.l </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000442.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000443.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.ax </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000444.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.f </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000446.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000447.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.l </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000448.EXE </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.a </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000449.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000450.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.v </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000451.SCR </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000452.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.af </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000453.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.af </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000454.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000455.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000456.DLL </td>
<td>Infected: not-a-virus:AdTool.Win32.MyWebSearch.z </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\System Volume Information\_restore{42229027-B20A-48A8-AC73-3452EBFCEED9}\RP5\A0000457.DLL </td>
<td>Infected: not-a-virus:AdWare.Win32.FunWeb.d </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Debug\PASSWD.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Resources\Themes\124030\124030.msstyles/WISE0018.BIN </td>
<td>Infected: Trojan-Downloader.Win32.Small.bke </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Resources\Themes\124030\124030.msstyles/WISE0019.BIN </td>
<td>Infected: not-a-virus:AdWare.Win32.NewDotNet </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Resources\Themes\124030\124030.msstyles </td>
<td>WiseSFX: infected - 2 </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Resources\Themes\124030\124030.msstyles </td>
<td>WiseSFX Dropper: infected - 2 </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\SchedLgU.Txt </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\SoftwareDistribution\EventCache\{CCB99EB5-B2CB-44CB-BDCD-DD7FEAFFF781}.bin </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\SoftwareDistribution\ReportingEvents.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Sti_Trace.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\CatRoot2\edb.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\CatRoot2\tmp.edb </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\AppEvent.Evt </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\default </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\default.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SAM </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SAM.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SecEvent.Evt </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SECURITY </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SECURITY.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\software </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\software.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\SysEvent.Evt </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\system </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\config\system.LOG </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\h323log.txt </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\Temp\JETD888.tmp </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\wiadebug.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\wiaservc.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td height='20'>C:\WINDOWS\WindowsUpdate.log </td>
<td>Object is locked </td>
<td>skipped </td>
</tr>
<tr><td colspan='3' height='1' bgcolor='#EFEBDE'></td></tr>
<tr height='20'>
<td colspan='3' height='20'><b>Scan process completed.</b></td>
</tr>
</table>
</body>
</html>
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby Scotty » August 6th, 2007, 5:41 am

Hi

Did you make a decision about Viewpoint? Let me know in your next reply, and if you dont wish to keep it, I will provide instructions for removal.

1 Start Norton AntiVirus. If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet
Security, then start that program and click Norton AntiVirus.
2 In the left pane, click Reports.
3 Click View Norton Quarantined and Restore.
4 In the left pane, select the type of risk that you want to remove.
5 In the right pane, select the files that you want to remove.
6 Click Delete Item.
7 When you see the message "Warning! Are you sure that you want to remove this
item from Quarantine," click Yes.
8 Close the Quarantine window, and then exit Norton AntiVirus.

Remove all items in Quarantine.

Now post a new HijackThis log.
User avatar
Scotty
Retired Graduate
 
Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby n3m3sis0075 » August 6th, 2007, 9:06 am

I've decided to removed Viewpoint and I think I already did using the Add/Remove Program Application. Also I don't think I got Norton Antivirus...
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby Scotty » August 6th, 2007, 10:13 am

Hiya

Replace the Norton with Symantec and delete the Quarantined items as described, and post a new HijackThis log, please.
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Scotty
Retired Graduate
 
Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Unread postby n3m3sis0075 » August 6th, 2007, 10:44 pm

Ok I've tried the full scans a few times already and it always ends up stopping on it's own then I can't even open Symantec anymore. What should I do? I also tried reinstalling the program but it still didn't help.
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby Scotty » August 7th, 2007, 6:53 am

Hello

I assume you decided to stick with Norton? To get it working again, you need to fully remove the old, a difficult job manually, but Norton provide a tool for that.

Download and run this tool.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument

If you dont plan to keep Symantec/Norton dont reinstall.

And you dont need to run a scan at this point. Just provide a new HijackThis log, please.
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Scotty
Retired Graduate
 
Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Hijack Log

Unread postby n3m3sis0075 » August 7th, 2007, 7:32 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:57 AM, on 8/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\AIM6\aim6.exe
C:\program files\steam\steam.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\1125545579\ee\aolsoftware.exe
c:\program files\common files\aol\1125545579\ee\aexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll (file missing)
R3 - URLSearchHook: (no name) - _{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost Firewall\outpost.exe" /waitservice
O4 - HKLM\..\Run: [OutpostFeedBack] C:\Program Files\Agnitum\Outpost Firewall\feedback.exe /dump:os_startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... xdm006YYUS
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.10\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.10\MediaManager\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll (file missing)
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Program Files\Agnitum\Outpost Firewall\Plugins\BrowserBar\ie_bar.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum Ltd. - C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8167 bytes
n3m3sis0075
Regular Member
 
Posts: 30
Joined: August 5th, 2007, 12:40 am

Unread postby Scotty » August 7th, 2007, 8:20 am

Hi

Does Symantec include a firewall? If so, you should uninstall the Outpost firewall.

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

Delete the older versions of Java and download the newest.
Please follow these steps to remove older version Java components.
  1. Close any programmes you may have running, ESPECIALLY your web browser
  2. Click Start > Control Panel.
  3. Click Add/Remove Programs.
  4. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  5. Click the Remove or Change/Remove button.
  6. Repeat as many times as necessary to remove all versions of Java.
  7. Reboot your computer once all Java components are removed.

Then download the latest version of Java Runtime Environment (JRE) (4th one down the list), which is JRE6u2, and click Yes at the page warning, then accept the Licence Agreement before downloading the Offline file.

Now post a new HijackThis log and tell me how your computer is behaving.
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Scotty
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Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland
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