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Unread postby Scotty » August 15th, 2007, 2:08 pm

Hello beljar2

Firstly, let me apologise for the delay in replying. My email system is a mess and the only way to rectify it is to change ISP, which I cant do as Im under contract. :roll:

Could you navigate to these files

C:\WINNT\system32\XDva014.sys
C:\WINNT\system32\XDva016.sys

When you locate them right-click and select Properties on each. Make a note of the information you find there and post it in your next reply.

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  • Click the Browse... button
  • Navigate to the file C:\WINNT\system32\XDva014.sys
  • Click the Open button
  • Click the Send button
  • Copy and paste the results back here please.


Do the same for this file.

C:\WINNT\system32\XDva016.sys
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Unread postby beljar2 » August 18th, 2007, 11:21 pm

Sorry it took me awhile to notice that there is a page 2. That and I have been packing. I don't see
C:\WINNT\system32\XDva014.sys or
C:\WINNT\system32\XDva016.sys in system32
is there a different set of instructions I should follow before I download
download Virustotal.
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Unread postby Scotty » August 19th, 2007, 5:12 pm

Hi blejar2

Try looking for those files again, but firstly follow these instructions.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Click Yes to confirm.
    * Click OK.
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Unread postby beljar2 » August 21st, 2007, 10:23 pm

I still dont see any files buy those names. Are you sure they are on my computer. They might not be there.
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Unread postby Scotty » August 22nd, 2007, 5:48 pm

Hi beljar2

Lets try it this way.

Now we need to do a search.
Start > Search > For Files and Folders.
Expand Search Options, check Advanced Options, check Search system folders, Search hidden files and folders, and Search Subfolders.
Paste this into the Search for files and folders named box:

XDva


Let me know if anything comes up, and write down their full paths,
example: C:\WINNT\system32\XDva016.sys
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Unread postby beljar2 » August 22nd, 2007, 6:07 pm

Still nothing. Did not see searsh for hidden files but it shows them already.
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Unread postby Scotty » August 22nd, 2007, 7:05 pm

By default, Windows will not search in Hidden files/folders, even though they have been "unhidden".

When you click on Search> All Files/Folders the left pane now has the box to for the searching. Scroll down a little and you will see More Advanced Options.
Click on the arrow beside it and it will expand. Put a check in the box next to Search Hidden Files/Folders
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Unread postby Scotty » August 29th, 2007, 4:38 am

Still needing help here?
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Unread postby NonSuch » September 1st, 2007, 3:35 pm

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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