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I have 2 csrss.exe & 10 svchost.exe files in my TASK MAN

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I have 2 csrss.exe & 10 svchost.exe files in my TASK MAN

Unread postby Sethland » July 18th, 2007, 7:40 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:21:22 AM, on 7/18/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Seth\Documents\Fixnimda.com
C:\Windows\explorer.exe
C:\Users\Seth\Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Seth's Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DPAgnt] "C:\Program Files\DigitalPersona\Bin\DPAgnt.exe"
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\Seth\AppData\Local\Temp\HSPERF~1.SH! C:\Users\Seth\AppData\Local\Temp\HSPERF~1\4944 C:\Users\Seth\AppData\Local\Temp\HSPERF~1.SH!\4944 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\Seth\AppData\Local\Temp\HSPERF~1.SH! C:\Users\Seth\AppData\Local\Temp\HSPERF~1\4944 C:\Users\Seth\AppData\Local\Temp\HSPERF~1.SH!\4944 (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O20 - Winlogon Notify: DPWLN - C:\Windows\system32\DPWLEvHd.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Privacy Service (MPS9) - Unknown owner - C:\PROGRA~1\McAfee\MPS\mps.exe (file missing)
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8694 bytes :?: :cry: :?:
Sethland
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Posts: 13
Joined: January 20th, 2007, 10:07 am
Location: California
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Unread postby silver » July 18th, 2007, 10:33 pm

Hi Sethland,

I have 2 csrss.exe & 10 svchost.exe files in my TASK MAN

I presume your concern is that you have too many of the above processes running on your machine. I run Windows Vista and right now I have 12 svchost.exe and 2 csrss.exe - so I'd say what you have is fairly normal.

There is no malware showing in your HijackThis log, however I can see the following:

You have restrictions in place on changes to Internet Explorer settings. These may have been put in place by protection software like Spybot S&D. If you think there is no reason for these restrictions or wish to remove them then let me know.

Your Java is outdated and is now a security risk
Go to Start » Control Panel » Add/Remove Programs
Search all previous installed versions of Java. (J2SE Runtime Environment.... )
(They should have this icon next to it: Image)
Remove all versions of Java.
Download and install the newest version of Java Runtime Environment (JRE) (version 6 update 2), from here:
http://java.sun.com/javase/downloads/index.jsp

Let me know if you have other concerns or symptoms and we can do further checks for malware.
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silver
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Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

CONCERN THAT THE OTHER csrss.exe IS A VIRUS. I HAVE 2 csrss.

Unread postby Sethland » July 19th, 2007, 5:12 pm

Thanx so much for your reply. I read online that there should only be 1 csrss.exe running in my system. It states that if I have two, the other one could be a virus. I have read that some viruses have disguised themselves as CSRSS.EXE. Please elaborate. Thanks so much!!!!
Sethland
Active Member
 
Posts: 13
Joined: January 20th, 2007, 10:07 am
Location: California

Unread postby silver » July 19th, 2007, 9:09 pm

Hi Sethland,

I think what you read about "only 1 csrss.exe" was written for XP and/or previous versions of Windows, not for Vista where it appears to be normal.

It's pretty common for malware to use the name of a legitimate system file so that it's less likely to be noticed and/or removed. If you want to find out more about what is running on your system, I recommend you download Process Explorer

Unzip procexp.exe to a convenient place, right-click the icon, select Properties, choose the Compatibility tab and place a checkmark in the Run this program as an administrator box.

Now run the program. It looks like Task Manager but has a lot more information. You can hover the mouse over each process name to see the path of the file. Hover the mouse over each instance of csrss.exe and check that the path is C:\Windows\System32\csrss.exe. If you have a process called csrss.exe that is running from a different location than C:\Windows\System32 then it would be very suspicious and could be malware.

You can also use this program to see what all those instances of svchost.exe are doing. Hover the mouse over them, the program will show you the path, as well as a list of the services they are running.

There are many other functions to the program, some of which require caution, please read the help file before using them.
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silver
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Unread postby silver » July 24th, 2007, 4:33 am

Hi,

Do you still need help with your machine?
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silver
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Joined: August 7th, 2006, 9:40 pm
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A MILLION THANKS!!

Unread postby Sethland » July 24th, 2007, 3:03 pm

I don't think I need any further assistance on my system. You have pretty much reassured me that it's okay to have two CSRSS.EXE in my Vista laptop. I believe you are right when you said that what I read online was pertaining to Windows XP. As far as ProcessExplorer is concerned, I downloaded that program and it worked for awhile. I tried to run it as an administrator again yesterday but it won't run. Vista gave me a prompt message that "THE PROGRAM HAS STOPPED WORKING AND NEEDS TO CLOSE." I tried it again and the same message so I just gave up. It might have been something to do with Vista's DEP (data execution)Anway, I can always download this program again in the future.

Finally, a million thanks to your prompt and courteous assistance. It's a great forum and what a passionate bunch of tech support people in this website to help other people without anything in return. Very rare to see such resources in the web.

Again, THANKS A MILLION!!!!

Seth :)
Sethland
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Posts: 13
Joined: January 20th, 2007, 10:07 am
Location: California

Unread postby silver » July 24th, 2007, 9:17 pm

Hi Sethland,

I'm glad to hear you are now happy with your machine. Strange about Process Explorer, I use Vista with hardware DEP enabled for all applications and it works fine but it must be run as administrator.

Here are some tips to help you keep your machine clean:

Operating system vulnerabilities can easily be exploited by malware so please ensure your operating system is automatically kept up to date by using Windows Update:
Go to Start->Control Panel->Windows Update
Select Change settings and select a suitable schedule
Also, check that your antivirus and antispyware programs are set to automatically update daily.

Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future
http://forum.malwareremoval.com/viewtopic.php?p=33687

Please post back to let me know that you have read this, and if there are any further issues.
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Unread postby Sethland » July 24th, 2007, 10:28 pm

Got your email and I will download ProcessExplorer and will take your recommended actions on my part. I'll be sure to follow the steps carefull. As far as ProcessExplorer, I did run it with an administrator rights but to no avail. However, I will peform the necessary tweaking to run it effectively.

Thanks again.....

Seth :P
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Location: California

Unread postby silver » July 24th, 2007, 10:43 pm

You're very welcome :)
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Unread postby NonSuch » July 25th, 2007, 2:00 am

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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