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please help me

Unread postby sophieandlaurie » July 14th, 2007, 9:11 pm

I have been trying unsuccessfully to get rid of a load of adware that has got onto the computer since I let my hubby loose in here unsupervised. I have been following the instructions for removal with hijackthis but have no idea what I should be removing. Please help. Thanks

Here is the log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:08:32, on 15/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Winferno\SIEPIE\SIEPulse.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/ap/ap/en/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://202.27.184.149/live/olr/OLR01NoP ... e18x01z73d
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PrivateIEBHO.CPrivateIEBHO - {BD0D4420-5E4C-4FCC-AFC0-EEA69B608E75} - C:\Program Files\Winferno\Private IE\PrivateIEBHO.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {E26CEADA-67B0-4543-BE8B-307F00265118} - C:\Program Files\Video ActiveX Access\iesplg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SIE2007] "C:\Program Files\Winferno\SIEPIE\SIEPulse.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... _undefined
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Private IE - {644B7837-F1E9-4dba-853C-7E304F51968B} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra 'Tools' menuitem: Private IE - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.ebay.co.uk
O15 - Trusted Zone: http://www.mcafee.com
O15 - Trusted Zone: http://www.nationalbank.co.nz
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: http://www.trademe.co.nz
O15 - Trusted Zone: http://www.woolwich.co.uk
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... 0.0.15.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4931729171
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9235310343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O22 - SharedTaskScheduler: inscenation - {cfda6372-043c-48d2-ba3c-7bfe1cf71854} - C:\WINDOWS\system32\surzzh.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

--
End of file - 13394 bytes
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm
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Unread postby tim s » July 14th, 2007, 11:32 pm

Hi sophieandlaurie

Welcome to the MalWare Removal forums! I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

In order to help me help you, please observe the following while we work:
  1. If you don't know, stop and ask! Don't continue, we don't want to start all over again!
  2. Understand that cleaning your computer can sometimes take multiple passes/posts,
    and it's important to follow the steps as listed including re-running scans as listed
  3. Please reply to this thread, do not start another.


If you can do those three things, everything should go smoothly

------------------------------------------------------------------

Please do the following.

Download SmitfraudFix (by S!Ri) make sure to click the Save button not Run button and save to your Desktop.

http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a 'RiskTool'; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between 'good' and 'malicious' use of such programs, therefore they may alert the user.


---------------------------------------------------------------------

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1.Start HijackThis

Image

2. Click on the Open the Misc tool section button
3. Click on the Misc Tools button

Image

4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save list button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply. Note: please uncheck word wrap under format in notepad

Post HJT Uninstall list in next reply

-------------------------------------------------------------------

Please post these in next reply to this thread by using the postreply button:

SmitfraudFix rapport.txt
HJT uninstall list
New HJT log
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

Unread postby sophieandlaurie » July 15th, 2007, 3:08 am

Hi therethank you so much. Here are all the bits requested

SmitFraudFix v2.204

Scan done at 18:57:26.95, 15/07/2007
Run from C:\Documents and Settings\Sophie\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winferno\SIEPIE\SIEPulse.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\surzzh.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sophie


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sophie\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Sophie\FAVORI~1

C:\DOCUME~1\Sophie\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Video ActiveX Access\ FOUND !
C:\Program Files\VirusProtectPro 3.4\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{cfda6372-043c-48d2-ba3c-7bfe1cf71854}"="inscenation"

[HKEY_CLASSES_ROOT\CLSID\{cfda6372-043c-48d2-ba3c-7bfe1cf71854}\InProcServer32]
@="C:\WINDOWS\system32\surzzh.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{cfda6372-043c-48d2-ba3c-7bfe1cf71854}\InProcServer32]
@="C:\WINDOWS\system32\surzzh.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 202.27.158.40
DNS Server Search Order: 202.27.156.72

HKLM\SYSTEM\CCS\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS3\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End


2

1st Pricing
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Apple Software Update
Dell Media Experience
DellSupport
FloorPlan 3D v8
Google Earth
Google Toolbar for Internet Explorer
greenstreet junior paintbox
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
IExplorer Security Plug-in
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Software v9.2.4.11
Intel(R) PROSafe for Wired Connections
Intel(R) PROSafe for Wired Connections
Internet Explorer Secure Bar
iTunes
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03
McAfee SecurityCenter
Memory Stick Formatter
Messenger Service
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Works 7.0
MSN
MSXML 4.0 SP2 (KB927978)
My Web Search (My Fun Cards)
OneCare Advisor (Windows Live Toolbar)
Popup Blocker (Windows Live Toolbar)
PowerDVD 5.5
PrivateIE 2007
QuickTime
RealPlayer
Secure IE and Private IE 2007
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Skype 2.5
Smart Menus (Windows Live Toolbar)
Symbols for FloorPlan v8
TurboCAD Symbols
TurboCAD v9
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
USB Flash Disk Utility
USB PC Camera Plus
Video AX Object 2.07
VideoCAM Look
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Favorites for Windows Live Toolbar
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format Runtime
Windows Media Player 10
Windows Safety Alert
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB893086

3


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:03:24, on 15/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winferno\SIEPIE\SIEPulse.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/ap/ap/en/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.xtramsn.co.nz/0SEENNZ/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://202.27.184.149/live/olr/OLR01NoP ... e18x01z73d
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PrivateIEBHO.CPrivateIEBHO - {BD0D4420-5E4C-4FCC-AFC0-EEA69B608E75} - C:\Program Files\Winferno\Private IE\PrivateIEBHO.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {E26CEADA-67B0-4543-BE8B-307F00265118} - C:\Program Files\Video ActiveX Access\iesplg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SIE2007] "C:\Program Files\Winferno\SIEPIE\SIEPulse.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... _undefined
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Private IE - {644B7837-F1E9-4dba-853C-7E304F51968B} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra 'Tools' menuitem: Private IE - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.ebay.co.uk
O15 - Trusted Zone: http://www.mcafee.com
O15 - Trusted Zone: http://www.nationalbank.co.nz
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: http://www.trademe.co.nz
O15 - Trusted Zone: http://www.woolwich.co.uk
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... 0.0.15.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4931729171
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9235310343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O22 - SharedTaskScheduler: inscenation - {cfda6372-043c-48d2-ba3c-7bfe1cf71854} - C:\WINDOWS\system32\surzzh.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

--
End of file - 13373 bytes


Hope that helps and I have followed everything correctly. Your instructions are great.

I await your next reply

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby tim s » July 15th, 2007, 7:47 am

Hi sophieandlaurie

Thanks for posting logs.

This Add or Remove Programs entry corresponds to a program that is either malware, installs malware, or is bundled with malware.

My Web Search (My Fun Cards)

Video AX Object 2.07

Windows Safety Alert

----------------------------------------------

Add/Remove Programs
  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for the following:


    My Web Search (My Fun Cards)
    Video AX Object 2.07
    Windows Safety Alert
You will need to reboot computer to complete uninstall.

-----------------------------------------

This is next please do the following. We need to download some tools and setup correctly:

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop. Don't run ATF yet. Will do it a bit later.

---------------------------------------------

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

AVG Anti-Spyware:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open. Do not run a scan yet.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is... click active. This should now change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act? - make sure that Quarantine is selected.
    • Under How to scan? - All checkboxes should be ticked.
    • Under Possibly unwanted software - All checkboxes should be ticked.
    • Under Reports - Select Do not automatically generate reports. NOTE* If this is not selected you will not be able to click Save Scan Report button when instructed to do so.
    • Under What to scan? - Select Scan every file.
Close AVG Anti-Spyware without running yet.
Now disable (turn off AVG Anti-Spyware)
  • Right-click the AVG Anti-Spyware Tray Icon (Bottom right corner of computer screen near clock) and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon again and select Exit. Confirm by clicking Yes.

______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________


Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Double-click ATF Cleaner.exe to open it

  • Under Main choose:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Cookies
    • Temporary Internet Files
    • Prefetch
    • Java Cache

      *The other boxes are optional*
    • Then click the Empty Selected button.
    Firefox:
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
    Opera:
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
  • Click Exit on the Main menu to close the program.
-----------------------------------------------

Open AVG Anti-Spyware program.
  • Click on Scanner on the toolbar.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Tray Icon and select Exit.
Restart computer back into normal mode.

-----------------------------------------------------------

Post these in next reply:
rapport.txt
AVG Anti-Spyware report
New HJT log
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

I have bit of a problem!!

Unread postby sophieandlaurie » July 15th, 2007, 3:50 pm

Hi there

My computer will not let me in through the control panel, however I managed to access through going through the "set program access and defaults" to remove the first 2 but it will not allow me to get rid of the windows safety alert. When i click to remove it does absolutely nothing. What should I do?

Thanks

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby tim s » July 15th, 2007, 7:59 pm

Hi sophieandlaurie

Just go ahead and continue with rest of fix and post logs. Let me know if you are logged on an administrator account on computer?
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

nearly there I think!

Unread postby sophieandlaurie » July 15th, 2007, 10:41 pm

Here are the two reports
SmitFraudFix v2.204

Scan done at 13:10:43.48, 16/07/2007
Run from C:\Documents and Settings\Sophie\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{cfda6372-043c-48d2-ba3c-7bfe1cf71854}"="inscenation"

[HKEY_CLASSES_ROOT\CLSID\{cfda6372-043c-48d2-ba3c-7bfe1cf71854}\InProcServer32]
@="C:\WINDOWS\system32\surzzh.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{cfda6372-043c-48d2-ba3c-7bfe1cf71854}\InProcServer32]
@="C:\WINDOWS\system32\surzzh.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\surzzh.dll -> Hoax.Win32.Renos.gen.o
C:\WINDOWS\system32\surzzh.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\Sophie\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\Video ActiveX Access\ Deleted
C:\Program Files\VirusProtectPro 3.4\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS3\Services\Tcpip\..\{28803227-1897-4967-8E19-DD21EEC3871E}: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=202.27.158.40 202.27.156.72


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End


and

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 14:17:01 16/07/2007

+ Scan result:



C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049285.dll -> Adware.Agent : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048724.ini -> Adware.Qworke : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048712.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048713.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048714.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048738.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048739.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048741.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048755.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048756.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP646\A0048757.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048782.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048783.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048784.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048797.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048798.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP647\A0048799.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049169.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049170.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049171.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049184.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049185.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049186.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049205.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049206.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049207.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049225.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049226.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049227.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049264.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049265.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP653\A0049266.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049286.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049287.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049288.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049289.dll -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049291.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049292.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0049293.exe -> Downloader.Zlob.bww : Cleaned with backup (quarantined).


::Report end

The pop ups dont happen anymore which is great however I seem to be experiencing another prob. Everytime I try and open anything from my computer at the start button , such as control panel, my computer, my documents I get told that to protect my computer Data execution prevention has closed the program by authority of Windows explorer.

I have no idea what this means or how to access my docs, pics etc.

awaiting next instruction

Thanks

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby tim s » July 16th, 2007, 6:49 am

Hi sophieandlaurie,


Everytime I try and open anything from my computer at the start button , such as control panel, my computer, my documents I get told that to protect my computer Data execution prevention has closed the program by authority of Windows explorer.


Will need to run an online scan this will disinfect virus if found.


----------------------------------------------------------------

Run Panda's ActiveScan from here and perform a full system scan.
NOTE* You must use Internet Explorer for this scan to work.

1. Once you are on the Panda site scroll to the bottom of page and click the "Scan your PC" button NOTE: If you have a popblocker enable you will have to allow popup here.
2. A new window will open...click the big "Check Now" button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It will take a couple minutes. You may have to reboot here and start back with step 1. I did.)
10. Click on "Local Disks" to start the scan
11. Post Panda scan results in your next reply with others requested.

-------------------------------------------------------------

Please post in next reply:
Panda scan report and a New HJT log.

Let know if after running scan if you can open control panel from start button.
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

bit of a problem

Unread postby sophieandlaurie » July 16th, 2007, 4:00 pm

Hi there

have tried to do this but everytime I get to the page after I have put country etc it asks to have activex. I have been into the internet tools tab into security and then into custom to enable the activex area and then try again but still I am unable to go to the next stage. Any ideas?

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby sophieandlaurie » July 16th, 2007, 4:03 pm

forget that last reply I tried something else and it is working

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby sophieandlaurie » July 16th, 2007, 5:25 pm

Here are the reports

Incident Status Location

Adware:Adware/FlashTrack Not disinfected C:\Documents and Settings\Cassey\Local Settings\Temporary Internet Files\Content.IE5\R6N771J4\channels_02[1].gif
Adware:Adware/FlashTrack Not disinfected C:\Documents and Settings\Laurie\Local Settings\Temporary Internet Files\Content.IE5\ZQQBBUH0\channels_02[1].gif
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Sophie\Desktop\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\Sophie\Desktop\SmitfraudFix\restart.exe
Potentially unwanted tool:Application/FunWeb Not disinfected C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.15.inf Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:20:05, on 17/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winferno\SIEPIE\SIEPulse.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://202.27.184.149/live/olr/OLR01NoP ... e18x01z73d
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PrivateIEBHO.CPrivateIEBHO - {BD0D4420-5E4C-4FCC-AFC0-EEA69B608E75} - C:\Program Files\Winferno\Private IE\PrivateIEBHO.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SIE2007] "C:\Program Files\Winferno\SIEPIE\SIEPulse.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... _undefined
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Private IE - {644B7837-F1E9-4dba-853C-7E304F51968B} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra 'Tools' menuitem: Private IE - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.ebay.co.uk
O15 - Trusted Zone: http://www.mcafee.com
O15 - Trusted Zone: http://www.nationalbank.co.nz
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: http://www.trademe.co.nz
O15 - Trusted Zone: http://www.woolwich.co.uk
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... 0.0.15.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4931729171
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9235310343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

--
End of file - 11101 bytes


Still cant get into the control panel at all.

Thanks

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby tim s » July 16th, 2007, 7:56 pm

Hi sophieandlaurie,

It may be helpful to know that when you put an item in your Trusted Zone, it has pretty much full access to your computer... very dangerous. Are you sure you trust this site to that degree?? If you're not sure, and/or you do not need these in your trusted zone to facilitate access, or you did not knowingly permit this access yourself, then please fix the following O15 entries....

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

------------------------------------------------------

Ok this is next:

Next do the following:
1. Download this file - combofix.exe and save it to your Desktop.
2. Close all open windows.
3. Double click combofix.exe & follow the prompts.
4. When finished, it shall produce a log for you. It is located >> C:\ComboFix.txt. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note: ComboFix may reset a number of Internet Explorer's settings.

---------------------------------------------------------

Please post in next reply
C:\ComboFix.txt
New HJT log
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

Unread postby sophieandlaurie » July 16th, 2007, 8:25 pm

"Sophie" - 2007-07-17 12:15:37 - ComboFix 07-07-14.6 - Service Pack 2 NTFS


((((((((((((((((((((((((( Files Created from 2007-06-17 to 2007-07-17 )))))))))))))))))))))))))))))))


2007-07-17 12:14 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-17 08:11 8,576 --a------ C:\WINDOWS\system32\drivers\aokgnaeaanma.sys
2007-07-17 08:01 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-07-17 08:00 <DIR> d-------- C:\WINDOWS\LastGood
2007-07-16 12:48 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-07-15 18:57 2,446 --a------ C:\WINDOWS\system32\tmp.reg
2007-07-15 11:46 <DIR> d-------- C:\Program Files\Trend Micro
2007-07-14 10:22 <DIR> d-------- C:\DOCUME~1\Sophie\APPLIC~1\Winferno
2007-07-14 10:14 65,536 --a------ C:\WINDOWS\system32\VBOOST6.DLL
2007-07-14 10:14 495,616 --a------ C:\WINDOWS\system32\WINUTIL5.DLL
2007-07-14 10:14 393,216 --a------ C:\WINDOWS\system32\WINLCTL5.DLL
2007-07-14 10:14 28,672 --a------ C:\WINDOWS\system32\DBGWPROC.DLL
2007-07-14 10:06 148,480 --a------ C:\WINDOWS\system32\TLBINF32.DLL
2007-07-14 10:06 <DIR> d-------- C:\Program Files\Winferno
2007-07-14 10:06 <DIR> d-------- C:\Program Files\Common Files\Winferno
2007-07-14 07:47 <DIR> d-a------ C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
2007-07-12 11:38 <DIR> d-------- C:\Program Files\IMSI


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-16 20:48:13 -------- d-----w C:\Program Files\Windows Live Toolbar
2007-07-16 20:47:41 -------- d-----w C:\Program Files\QuickTime
2007-07-16 20:46:16 -------- d-----w C:\Program Files\MSN Messenger
2007-07-16 20:44:40 -------- d-----w C:\Program Files\iTunes
2007-07-16 20:38:49 -------- d-----w C:\Program Files\Google
2007-07-16 20:37:29 -------- d-----w C:\Program Files\DellSupport
2007-07-16 07:32:57 -------- d-----w C:\DOCUME~1\Sophie\APPLIC~1\Skype
2007-07-15 01:10:16 13,396 ----a-w C:\Program Files\hijackthisref.txt
2007-07-14 20:38:59 -------- d-----w C:\Program Files\Barbie ® Riding Club
2007-07-14 20:35:23 -------- d-----w C:\Program Files\Sonic
2007-07-14 20:35:23 -------- d-----w C:\Program Files\Common Files\InstallShield
2007-07-14 20:34:29 -------- d-----w C:\Program Files\Common Files\Sonic Shared
2007-06-21 23:35:43 -------- d-----w C:\Program Files\McAfee
2007-05-31 19:06:06 -------- d-----w C:\Program Files\iPod
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2005-11-11 02:19:48 34,412,848 ----a-w C:\Program Files\iTunesSetup.exe
2005-08-30 07:51:14 34,400 ----a-w C:\Program Files\MC
2005-08-25 00:42:04 4,077,184 ----a-w C:\Program Files\winzip90.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-12-18 03:16 59032 --a------ C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{089FD14D-132B-48FC-8861-0048AE113215}]
2007-03-31 03:41 1099304 --a------ C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
2005-11-10 12:22 184423 --a------ C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
2006-12-22 15:02 67136 --a------ c:\program files\mcafee\virusscan\scriptcl.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
2006-08-31 20:33 322368 --a------ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
2007-01-19 22:55 2403392 -ra------ c:\program files\google\googletoolbar4.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
2007-05-22 19:48 325048 --a------ C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{BD0D4420-5E4C-4FCC-AFC0-EEA69B608E75}]
2007-02-13 11:51 53248 --ah----- C:\Program Files\Winferno\Private IE\PrivateIEBHO.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}]
2006-10-10 22:26 544032 --a------ C:\Program Files\Windows Live Toolbar\msntb.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 12:03]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 03:20 C:\WINDOWS\STSYSTRA.EXE]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 20:19]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 05:02]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" []
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 15:49]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-04-28 13:15]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6066\SiteAdv.exe" [2007-01-18 07:24]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-05-26 12:45]
"SIE2004"="" []
"SIE2007"="C:\Program Files\Winferno\SIEPIE\SIEPulse.exe" [2006-10-12 10:22]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2006-10-13 16:20]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 09:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-22 19:48]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" [2007-05-31 00:29]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard]

*Newly Created Service* - AOKGNAEAANMA
*Newly Created Service* - RKPAVPROC
*Newly Created Service* - SDTHOOK

Contents of the 'Scheduled Tasks' folder
2007-06-14 10:57:02 C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2007-07-16 23:50:02 C:\WINDOWS\tasks\Check Updates for Windows Live Toolbar.job
2007-06-14 13:36:41 C:\WINDOWS\tasks\McDefragTask.job
2007-05-31 18:56:04 C:\WINDOWS\tasks\McQcTask.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-17 12:18:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-17 12:19:14

--- E O F ---


and

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:10, on 17/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winferno\SIEPIE\SIEPulse.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://202.27.184.149/live/olr/OLR01NoP ... e18x01z73d
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PrivateIEBHO.CPrivateIEBHO - {BD0D4420-5E4C-4FCC-AFC0-EEA69B608E75} - C:\Program Files\Winferno\Private IE\PrivateIEBHO.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SIE2007] "C:\Program Files\Winferno\SIEPIE\SIEPulse.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... _undefined
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Private IE - {644B7837-F1E9-4dba-853C-7E304F51968B} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra 'Tools' menuitem: Private IE - {B9030549-F0EA-40a7-8E3C-62A9FB0812D0} - "C:\Program Files\Winferno\Private IE\PrivateIE.exe" (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.nationalbank.co.nz
O15 - Trusted Zone: http://www.trademe.co.nz
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... 0.0.15.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 4931729171
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9235310343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

--
End of file - 10742 bytes


Here they are

Sophie

PS still can not access control panel my comp etc
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby sophieandlaurie » July 17th, 2007, 3:08 pm

Hi there. I am off on holiday at the end of today, is my computer really bad or do you think there is a chance of getting it fix before I go.

Look forward to hearing from you

Sophie
sophieandlaurie
Active Member
 
Posts: 10
Joined: July 14th, 2007, 8:54 pm

Unread postby tim s » July 17th, 2007, 8:37 pm

Hi sophieandlaurie,

Hi there. I am off on holiday at the end of today, is my computer really bad or do you think there is a chance of getting it fix before I go.


I will do the best I can.

------------------------------------------------------

Will need you to check DEP default settings to see if these below are chosen.

Start > Run
Type:
sysdm.cpl
Click OK
Advanced Tab
Under Performance, click the Settings button
Check for this setttng should be chosen:
  • Visual Effects tab = Let Windows choose what's best for my computer
  • Advanced Tab = Programs ticked for both options on this one
  • Data Execution Prevention tab = Turn on DEP for essential Windows programs and services only

If setting were not correct and you had to change them you will need to restart computer.
Let me know what you find?


---------------------------------------------------------

I'd like a file scanned
  • Go to VirusTotal or virusscan.jotti.org
  • Copy and paste the following file path into the Search Box at the top of the page:
  • C:\WINDOWS\system32\drivers\aokgnaeaanma.sys
  • Click on the Send button
  • Please post the results in your next reply.
Please post the results of this scan to this thread

Repeat for the following

C:\WINDOWS\system32\WINLCTL5.DLL
C:\WINDOWS\system32\WINUTIL5.DLL


---------------------------------------------------------

Please post the results of this scans
DEP Settings?
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am
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