Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Winantivirus ie: Vundo

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Winantivirus ie: Vundo

Unread postby sp751 » July 10th, 2007, 8:43 pm

I was hit a while ago with vundo on this machine. I tried running vundofix but I am still having problems.
Hijack this log is below followed by the Vundofix log.
Thanks in advance,
Gary

Logfile of HijackThis v1.99.1
Scan saved at 8:41:49 PM, on 7/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\btorrent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ATI Video Driver Control] btorrent.exe
O4 - HKLM\..\Run: [ApachInc] rundll32.exe "C:\WINDOWS\system32\uwhpsgih.dll",realset
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\WinAntiVirus Pro 2007\mav_startupmon.exe"
O4 - HKLM\..\RunServices: [ATI Video Driver Control] btorrent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ATI Video Driver Control] btorrent.exe
O4 - HKCU\..\RunServices: [ATI Video Driver Control] btorrent.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_02\bin\npjpi141_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_02\bin\npjpi141_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\perfc000.dat
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe


Vundofix log

VundoFix V6.5.0

Checking Java version...

Scan started at 7:58:34 PM 6/12/2007

Listing files found while scanning....

C:\windows\system32\ddaby.dll
C:\WINDOWS\system32\egggh.bak1
C:\WINDOWS\system32\egggh.bak2
C:\WINDOWS\system32\egggh.ini
C:\WINDOWS\system32\egggh.ini2
C:\WINDOWS\system32\egggh.tmp
C:\WINDOWS\system32\hggge.dll
C:\windows\system32\higsphwu.ini
C:\windows\system32\paaqwafh.dll
C:\WINDOWS\system32\uwhpsgih.dll
C:\WINDOWS\system32\xxyyaby.dll
C:\windows\system32\ybadd.ini

Beginning removal...

Attempting to delete C:\windows\system32\ddaby.dll
C:\windows\system32\ddaby.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\egggh.bak1
C:\WINDOWS\system32\egggh.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\egggh.bak2
C:\WINDOWS\system32\egggh.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\egggh.ini
C:\WINDOWS\system32\egggh.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\egggh.ini2
C:\WINDOWS\system32\egggh.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\egggh.tmp
C:\WINDOWS\system32\egggh.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\hggge.dll
C:\WINDOWS\system32\hggge.dll Has been deleted!

Attempting to delete C:\windows\system32\higsphwu.ini
C:\windows\system32\higsphwu.ini Has been deleted!

Attempting to delete C:\windows\system32\paaqwafh.dll
C:\windows\system32\paaqwafh.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\uwhpsgih.dll
C:\WINDOWS\system32\uwhpsgih.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\xxyyaby.dll
C:\WINDOWS\system32\xxyyaby.dll Has been deleted!

Attempting to delete C:\windows\system32\ybadd.ini
C:\windows\system32\ybadd.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.5.0

Checking Java version...

Scan started at 9:11:24 PM 6/12/2007

Listing files found while scanning....

C:\WINDOWS\system32\uwhpsgih.dll

Beginning removal...

Performing Repairs to the registry.
Done!

VundoFix V6.5.0

Checking Java version...

Scan started at 11:02:07 PM 6/12/2007

Listing files found while scanning....


VundoFix V6.5.0

Checking Java version...

Scan started at 11:15:32 AM 6/13/2007

Listing files found while scanning....

C:\WINDOWS\system32\uwhpsgih.dll

Beginning removal...

Performing Repairs to the registry.
Done!
sp751
Active Member
 
Posts: 8
Joined: July 7th, 2007, 9:49 pm
Advertisement
Register to Remove

Unread postby Shaba » July 11th, 2007, 4:34 am

Hi sp751

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can attempt to clean this machine but i can't guarantee that it will be 100% secure afterwards.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Unread postby sp751 » July 11th, 2007, 1:13 pm

Thanks for the reply.

I do not use that machine for much more than websurfing and program testing.

I think I will do a reformat. I do have a couple questions.

1. After I do a reformat, and install an os, can I assume that the computer will be safe to connect back to the internet or can I never trust this computer again?

2. I did check some email accounts with that computer while it was infected. I plan to change my passwords to those email accounts. However, is it likely they would have been compromised in some way?

3. Finaly, I use a broadband router which my main computer is connected to. Is my main computer now at an increased risk due to the vulnerablility of the infected computer?

Thanks for the advice.
sp751
sp751
Active Member
 
Posts: 8
Joined: July 7th, 2007, 9:49 pm

Unread postby Shaba » July 11th, 2007, 1:19 pm

Hi

1. Yes, it's safe.

2. Chances are that they are so I recommend to change them.

3. Unless main computer and infected computer have been on interaction with each other, then no.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Unread postby Shaba » July 21st, 2007, 7:27 am

Since you may have formatted, I give you some advice how to stay clean in the future:

Please follow these simple steps in order to keep your computer clean and secure:

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.


See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for - Spybot S & D and Ad-aware

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Unread postby Shaba » July 23rd, 2007, 5:17 am

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.


You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 26 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware