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help please, possibly scanregw.exe problem

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help please, possibly scanregw.exe problem

Unread postby sp751 » July 7th, 2007, 9:56 pm

Hi,

I got an email today for an ecard which unfortunately I followed. I have subsequently tried running an online kaspersky online scan of my system but it keeps failing.

I took a look at items in my startup and noticed a suspicious c:windows\scanregw.exe /autorun and think this may be my problem (but I'm no expert, that's why I'm here :)

Thanks in advance
Gary

Running win 98
Here is my Hijack this log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:34:41 PM, on 7/7/07
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\TABLET.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\ADVTOOLS\NPROTECT.EXE
C:\PROGRAM FILES\CISCO SYSTEMS\VPN CLIENT\CVPND.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\DISTILLR\ACROTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\TREND MICRO\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\SPEECH\DRAGON\WEB_IE.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\ADVTOOLS\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CVPND] "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe" start
O4 - .DEFAULT Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe (User 'Default user')
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pbclients.webex.com/client/late ... eatgpc.cab
O16 - DPF: {A0E09843-1FA6-442C-9BED-AAEE18AB9860} (TickChart Class) - http://english.kosdaq.com/real/KsrChartsE.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: TruePass EPF 7,0,100,730 - https://blrscr3.egs-seg.gc.ca/applets/e ... et-epf.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... n_ansi.cab

--
End of file - 4984 bytes
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Unread postby askey127 » July 8th, 2007, 7:20 am

sp751,
Bear in mind that Win98 Gold is no longer supported by Microsoft, and has security holes in it.
You may not be able to compensate for the deficiencies much longer.
You appear to have a scanner and speech recognition software on it.
This will stretch this Operation system to the breaking point, along with the Adobe startups.
There may be a particular issue with Adobe attempting to ship updates to Acrobat 5.
We will stop all Adobe startups, and eventually uninstall the old Java.

It is very critical to keep the number of running processes to an absolute minimum with this version of Windows.
-----------------------------------------------------------
Remove log items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)

O4 - .DEFAULT Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe (User 'Default user')
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked.
-----------------------------------------------------------
Reboot your computer and sign in as usual
-----------------------------------------------------------
Download and Install CCleaner
  • Download CCleaner from here
  • Double click on ccsetupXXX_slim.exe to start the installation of CCleaner. (XXX is the version number)
  • Click OK
  • Click Next
  • Click I agree
  • Click Next
  • Click Install
  • Once the installation has finished, click Finish
  • Under Options, Settings, make sure "Run CCleaner when computer starts" and "Automatically check for updates" are both Unchecked

Run CCleaner Cleaning Scan. This will remove all Temp files, cookies, and Internet History.
Click on the Cleaner block on the left. Choose the Windows tab.
Click the Run Cleaner button. This process could take a while. When CCleaner shows how much has been removed, cleaning is finished.
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
-----------------------------------------------------------
Retrieve the Installed Programs List from CCleaner
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
-----------------------------------------------------------
Post a New HJT Log
Start HijackThis. Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply.

Tell me how it's running.
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Unread postby sp751 » July 8th, 2007, 8:56 am

Hi askey127,
Here is the new Hijact This log.
Please let me know if there is more to be done.
Thanks for your help,
Gary

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:51:30 AM, on 7/8/07
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\TABLET.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\ADVTOOLS\NPROTECT.EXE
C:\PROGRAM FILES\CISCO SYSTEMS\VPN CLIENT\CVPND.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\TREND MICRO\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\SPEECH\DRAGON\WEB_IE.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\ADVTOOLS\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CVPND] "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe" start
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pbclients.webex.com/client/late ... eatgpc.cab
O16 - DPF: {A0E09843-1FA6-442C-9BED-AAEE18AB9860} (TickChart Class) - http://english.kosdaq.com/real/KsrChartsE.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: TruePass EPF 7,0,100,730 - https://blrscr3.egs-seg.gc.ca/applets/e ... et-epf.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... n_ansi.cab

--
End of file - 3631 bytes
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Unread postby askey127 » July 8th, 2007, 11:19 am

If you were (or are) able to save the installed programs list from CCleaner, please post the entire contents.
How is the machine behaving?

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Unread postby sp751 » July 8th, 2007, 1:23 pm

Hi, sorry for not including the text from cleaner. It is below.
The machine seems to be running alright I think.
Gary

ABBYY FineReader 5.0 Sprint
Adobe Acrobat 5.0
Adobe After Effects 5.5
Adobe Flash Player 9 ActiveX
Adobe GoLive 5.0
Adobe Illustrator 7.0
Adobe Illustrator 9.0
Adobe InDesign 2.0
Adobe Photoshop 6.0
Adobe Premiere 6.0
Adobe Shockwave Player
Adobe SVG Viewer
Adobe Type Manager
Advanced Tools
ATI Display Driver
ATI Multimedia Center 7.6.0.0
Canon Camera TWAIN Driver 6.5
Canon Camera TWAIN Driver
Canon Digital Camera USB TWAIN Driver
Canon PhotoRecord
Canon S520
Canon Utilities Easy-PhotoPrint
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
ChainCast Proxy (remove only)
Citrix ICA Web Client
Cleaner 5 EZ
Creative Jukebox Driver
Creative NOMAD II Driver
Dragon NaturallySpeaking 5.0
DVD Decrypter (Remove Only)
EPSON Copy Utility
EPSON PERF 1670 Guide
EPSON Photo Print
EPSON Scan
EPSON Smart Panel
Find... On the Internet
Fontographer 4.1
Future Photo Print Wizard (Standalone)
HijackThis 2.0.2
HydraVision
Kai's Power Tools 3
Kaspersky Online Scanner
Kazaa Lite v2.1.0 [K++ Edition] [build 3]
KeyRipper 3.1
KONICA MINOLTA magicolor 2400W
KPT Vector Effects 1.5
LiveReg (Symantec Corporation)
LiveUpdate 2.0 (Symantec Corporation)
Macromedia Extension Manager
Macromedia Flash MX
Microsoft .NET Framework 2.0
Microsoft Internet Explorer 6 SP1 and Internet Tools
Microsoft NetMeeting 2.11
Microsoft Office 2000 Premium
Microsoft Outlook Express 5
Microsoft Web Publishing Wizard 1.6
Microsoft Windows Media Player 6.4
MSN Messenger 6.2
Nero - Burning Rom (Web installer)
Netscape Communicator 4.79
Norton AntiVirus 2003 Professional Edition
Outlook Express Backup Wizard
Painter Classic
PowerLoad
Presto! BizCard 4.1 Eng
Projector Calculator 1.09
QuarkXPress 5.0
QuickTime
RealPlayer Basic
Rescue Disk
SAGAME USB Cable v1.2.1
ScanToWeb
Shockwave
Sony USB Driver
SoulSeek Client 149
Sound Blaster Live!
Terminal Services Client
Tier Creator for Dummies II
VOB2MPG 2.3
VPN Client
Wacom Tablet Driver
WebEx
Wills Eye Atlas of Clinical Opthalmology
Winamp (remove only)
Windows 98 Q823559 Update
WinRAR archiver
WinZip
yepp Explorer - E Series
ZoneAlarm
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Unread postby askey127 » July 8th, 2007, 2:50 pm

Your PC looks clean, but I have a few suggestions for you.

I the long run, I would suggest installing Avira (Antivir) free Antivirus, and uninstalling Norton.
The Norton Engine you have is too old to have optimum effectiveness, and it is too heavy in its use of resources for Win98.
The Antivir free installer download is here: http://www.free-av.com/

You can't uninstall Norton while online, because your PC will be attacked in a few seconds.
So you should
  • Download the Antivir installer and save it.
  • Then disconnect the internet cable and Uninstall all Norton (Symantec) products appearing in Control Panel Add/Remove Programs, and choose Remove for each one.
  • Then Install Antivir by double clicking on the installer you saved.
  • When finished installing Antivir, reconnect the Internet cable, go online and immediately tell AntiVir to Update.

After Norton (and any Symantech) have been Uninstalled follow the instruction below to rid yourself of the leftovers.
---------------------------------------------
To completely remove Norton Antivirus, Download and Run the Norton Removal Tool for your version of Windows.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Perform the DownLoad for your version of Windows (download to your desktop as it says), then STOP

On your desktop click on Norton Removal Tool and follow the instructions.
-----------------------------------------------------------
Run CCleaner cleaning scan again.
-----------------------------------------------------------
Peer to Peer File Sharing
Please note that as long as you're using any form of Peer-to-Peer networking (Kazaa Lite, Limewire, etc.) and downloading files from non-documented sources, you can expect infestations of malware to occur. Once upon a time, P2P file sharing was fairly safe. That is no longer true.
You may decide to continue P2P sharing, but keep in mind that this practice can be the source of major PC infections.
Additional information on the safety of Peer to Peer programs themselves is here : http://p2p.malwareremoval.com/
Regardless of the program used, the practice of file-sharing is very unsafe for the health of your PC.

Good Luck.
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Unread postby sp751 » July 8th, 2007, 5:39 pm

Thank you for your help.
Gary
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Unread postby sp751 » July 11th, 2007, 3:53 pm

I did a kaspersky online scan today and again it would not complete. It literally shuts down at around 80%. However, it did display that it found a virus and 62 suspicious files before it stopped working correctly.

I have downloaded antivir but it is no longer supported for win98. Should I bother installing it or would you suggest another antivirus option for my OS?

I will do a scan with my current version of norton at the moment, however I doubt it will fix the problem as it is out of date.

Thanks,
Gary
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Unread postby askey127 » July 22nd, 2007, 7:48 am

sp751,
Sorry for the long delay.
I didn't receive notification of your reply, and missed it.
Do you still need help?

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Unread postby askey127 » July 22nd, 2007, 9:49 am

User started another thread.
This thread is closed.
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