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My log

Unread postby marcusnemen » June 27th, 2005, 8:10 pm

An edit to describe problem: Scrollbar keeps jumping up and down on any windows program that has a vertical scrollbar. Not only web browser program but windows explorer, word, excel etc... used spyware/spydoctor/adaware etc..., problem still persists. Marcus.

Logfile of HijackThis v1.99.1
Scan saved at 5:05:02 PM, on 6/27/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\HPPROPTY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\INTEL\INTEL PSNCU\CPUNUMBER.EXE
C:\WINDOWS\SYSTEM\HPJETDSC.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AVANT BROWSER\AVANT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\blank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [VortexTray] C:\WINDOWS\au30setp.exe 3
O4 - HKLM\..\Run: [POINTER] C:\PROGRAM FILES\MICROSOFT HARDWARE\point32.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [HP LaserJet ToolBox] C:\WINDOWS\SYSTEM\HPPROPTY.EXE
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpySweeper] "C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE" /startintray
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [IntelProcNumUtility] "C:\Program Files\Intel\Intel PSNCU\CpuNumber.exe" /nosplash
O4 - HKCU\..\Run: [HP JetDiscovery] HPJETDSC.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Add to AD Black List - C:\PROGRAM FILES\AVANT BROWSER\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\PROGRAM FILES\AVANT BROWSER\AddAllToADBlackList.htm
O8 - Extra context menu item: Search - C:\PROGRAM FILES\AVANT BROWSER\Search.htm
O8 - Extra context menu item: Highlight - C:\PROGRAM FILES\AVANT BROWSER\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\PROGRAM FILES\AVANT BROWSER\OpenAllLinks.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/s ... wflash.cab
O16 - DPF: {52ADE293-85E8-11D2-BB22-00104B0EA281} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v7/ticker.cab
O16 - DPF: {424AAC00-2824-11D3-806A-0020AFD61FB7} (SimPlayer) - http://www.simplayer.com/plugin6/SimPlayerAX.cab
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://viricide/Nav/Clt-inst/WEBINST/WebInst.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v10/investor.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x40
marcusnemen
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Posts: 1
Joined: June 27th, 2005, 8:08 pm
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Unread postby Bertha » June 28th, 2005, 3:19 pm

marcus,

Hello! and welcome to the MR forums.

-Print this off so you can follow it

Be sure to look this solution over before you begin.

I cant see anythign in that log that is causing the problem you are facing, but we can look deeper

===============

Go to www.trendmicro.com, and then:

1. Click "Free Online Scan".
2. Click "Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:

1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".

When it completes, post back the full filename of any files that cannot be cleaned or deleted.

===============

To disable SpySweeper:

Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck 'automaticly restore default without notifiction".


Go to Add/Remove programs and remove(uninstall) the following, if present:

Web Related

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\blank.htm

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin


Post back a new log, and let me know how everything goes.

-

Bertha
User avatar
Bertha
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Posts: 2053
Joined: February 6th, 2005, 1:17 pm
Location: Midlands

Unread postby ChrisRLG » July 24th, 2005, 6:33 pm

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid,
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