Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Very Very Slow, Think i am infected, hellpp plz..

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Very Very Slow, Think i am infected, hellpp plz..

Unread postby crxjj » July 1st, 2007, 8:58 pm

my computer is running very slow, and all my friends say their is something wrong with my comp. It lags, and is just very slow. Like incredibly slow. This is my HJT log, plz help.







Logfile of HijackThis v1.99.1
Scan saved at 8:48:54 PM, on 7/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [qngb] C:\WINDOWS\qngb.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AutoLoaderwwwt1bJSZQLU] "C:\WINDOWS\system32\skdml.exe" /PC="CP.IST" /ShowLegalNote="nonbranded" /UninstallName="CtxPls"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?434e1c27606b4e6bb3c7a89ab63df5d4
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?434e1c27606b4e6bb3c7a89ab63df5d4
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.acura.com
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: *.edcor.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: *.xmradio.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab_adult ... dge-c9.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraase ... aainAX.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21.hotmail.msn.com/res ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1426354968
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplat ... -devel.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A2A049A-2AA3-467F-B47A-53C96B9BBB04}: NameServer = 85.255.113.107,85.255.112.182
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.113.107 85.255.112.182
O17 - HKLM\System\CS3\Services\Tcpip\..\{0A2A049A-2AA3-467F-B47A-53C96B9BBB04}: NameServer = 85.255.113.107,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.107 85.255.112.182
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Network DDE DSMA (NetDDEdsma) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

crxjj
Active Member
 
Posts: 4
Joined: July 1st, 2007, 8:52 pm
Advertisement
Register to Remove

Unread postby Trogan » July 1st, 2007, 9:07 pm

Hi crxjj, welcome to Malware Removal!

I have some bad news!

Your computer is infected by a variant of the SDBot worm. This can give intruders complete control of your computer, logging key strokes, stealing information, etc. :(

You are strongly advised to do the following immediately!:
  • Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change *all* of your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
      Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.
Because of its backdoor functionality, your PC is very likely compromised and there is no way to be sure it can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you make a more informed decision, please read the following articles:

Should you have any questions, please feel free to ask

Please let me know your decision and we'll get started with clean up if that's what you choose.
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby crxjj » July 1st, 2007, 11:47 pm

Wow, i use this computer to check my bank accounts, my mother does the same. we hav used our credit cards on this computer on many occassions. what would you recommend on doing. Is a re-format the best solution, or should i just not use this computer, because of the back door potential?
crxjj
Active Member
 
Posts: 4
Joined: July 1st, 2007, 8:52 pm

Unread postby Trogan » July 2nd, 2007, 2:33 am

Hi crxjj,

First, notify the banks and credit card companies. Secondly, change passwords from a clean computer.

A reformat is the only way to ensure the computer will ever be secure. Keep the computer offline as much as possible and do not do any banking of any sort.

Let me know if you have any other questions, and what you would like to do.
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby crxjj » July 2nd, 2007, 5:02 pm

So a re-format is the only way huh, umm i hope this is not a bother but could you please let me know how to re-format the computer seeing as i dont know much about computers.
crxjj
Active Member
 
Posts: 4
Joined: July 1st, 2007, 8:52 pm

Unread postby Trogan » July 2nd, 2007, 5:20 pm

Hi crxjj,

First, you need to be aware that formatting will wipe your hard drive completely clean. Therefore, you need to backup all valuable and important data first.

Is this a manufacture PC (Dell, HP, Compaq etc) or custom built machine? If it is a custom built machine, here is a tutorial for reformatting - requires you to have a Windows XP CD.
http://spyware-free.us/tutorials/reformat/

If this a manufacture PC, let me know the make and model of it as the procedure for doing a format (aka factory reset) is different.
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby Trogan » July 6th, 2007, 5:37 am

Hi crxjj,

Any update on this? Do you need help or can this thread be archived?
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby crxjj » July 9th, 2007, 10:11 pm

All i really want to do is back up my lime wire songs. Is their anyway i can achieve this???
crxjj
Active Member
 
Posts: 4
Joined: July 1st, 2007, 8:52 pm

Unread postby Trogan » July 10th, 2007, 7:30 am

USB memory stick, CD-R or external hard drive. Make sure those files are not infected.
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby askey127 » July 22nd, 2007, 7:44 am

Due to Inactivity, this topic is now closed.

If you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.
If you are the topic starter, you will need a valid, working link to the closed topic, along with the user name used.
The user name must match the one in the linked thread linked to avoid having the email deleted.

You can help support this site from this link :
Donations For Malware Removal
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13900
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 27 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware