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w32 trojan.tjz, i think

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w32 trojan.tjz, i think

Unread postby rhinowave » May 29th, 2007, 6:21 pm

Hi, I messed up my parents computer the other day. When windows loads my bellsouth anti-virus software tells me that I have been infected with w/32trojan.tjz I have tried everything please help me., Here is my HijackThis file.


Logfile of HijackThis v1.99.1
Scan saved at 6:17:29 PM, on 5/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BellSouth\BellSouth Internet Security\fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe
C:\Program Files\BellSouth\BellSouth Internet Security\Rps.exe
C:\Program Files\SpywareDetector\SDSystemTray.exe
C:\Program Files\eAcceleration\Station\station.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Family\Desktop\VundoFix.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/ ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0777FDE1-50AB-4E2F-8DC8-23548E111F93} - C:\WINDOWS\system32\vtuvsqq.dll (file missing)
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\BellSouth\BellSouth Internet Security\pkR.dll
O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\quvphyau.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\BellSouth\BellSouth Internet Security\FBHR.dll
O2 - BHO: (no name) - {944D9AA1-0679-4704-91DD-4C0CC51F906a} - C:\WINDOWS\system32\weuwuvat.dll
O2 - BHO: (no name) - {B753C7C5-0942-4b7f-BC27-942B52BDAC66} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O2 - BHO: (no name) - {DF45509D-02BF-420B-BF7F-5DFB3C49F33A} - C:\WINDOWS\system32\mlljk.dll (file missing)
O2 - BHO: (no name) - {ED064348-D28F-AA0C-8C7D-8AADD8BD779D} - C:\WINDOWS\system32\lxgtmvr.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe" /AUTORUN
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINDOWS\system32\rvhitceg.dll",realset
O4 - HKLM\..\Run: [BellSouth Internet Security] C:\Program Files\BellSouth\BellSouth Internet Security\Rps.exe
O4 - HKLM\..\Run: [SystemTraySD] C:\Program Files\SpywareDetector\SDSystemTray.exe -AUTO
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O9 - Extra 'Tools' menuitem: Block This Page - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by112fd.bay112.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 0388663281
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\BellSouth\BellSouth Internet Security\fws.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
rhinowave
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Posts: 2
Joined: May 29th, 2007, 6:06 pm
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Unread postby askey127 » May 30th, 2007, 7:03 am

rhinowave,
You do have your hands full here. This is a bit long, but you can handle it.

You may want to print this out, or save it as a Notepad document on your Desktop, since you won't have Internet access in Safe Mode.
-----------------------------------------------------------
Set Your Computer to Show All Files
  1. Click Start.
  2. Click My Computer.
  3. Select the Tools menu and click Folder Options.
  4. Select the View Tab.
  5. Under the Hidden files and folders heading, select Show hidden files and folders.
  6. Uncheck Hide protected operating system files (recommended).
  7. Click Yes to confirm.
  8. Uncheck the Hide file extensions for known file types.
  9. Click OK.
In addition, go to Start, Search. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
-----------------------------------------------------------
Stop Processes Prior to Deletion
Close ALL open windows. Use Ctrl-Alt-Delete together to bring up the task manager.
Under the processes tab, if it is visible, check the box 'Show processes from all users'.
One at a time, highlight each of these that are listed and "End Process":
SDService.exe
SDSystemTray.exe
station.exe

-----------------------------------------------------------
Remove log items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O2 - BHO: (no name) - {0777FDE1-50AB-4E2F-8DC8-23548E111F93} - C:\WINDOWS\system32\vtuvsqq.dll (file missing)
O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\quvphyau.dll
O2 - BHO: (no name) - {944D9AA1-0679-4704-91DD-4C0CC51F906a} - C:\WINDOWS\system32\weuwuvat.dll
O2 - BHO: (no name) - {B753C7C5-0942-4b7f-BC27-942B52BDAC66} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O2 - BHO: (no name) - {DF45509D-02BF-420B-BF7F-5DFB3C49F33A} - C:\WINDOWS\system32\mlljk.dll (file missing)
O2 - BHO: (no name) - {ED064348-D28F-AA0C-8C7D-8AADD8BD779D} - C:\WINDOWS\system32\lxgtmvr.dll
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINDOWS\system32\rvhitceg.dll",realset
O4 - HKLM\..\Run: [SystemTraySD] C:\Program Files\SpywareDetector\SDSystemTray.exe -AUTO
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
O9 - Extra button: (no name) - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O9 - Extra 'Tools' menuitem: Block This Page - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked.
-----------------------------------------------------------
Use Add/Remove Programs In Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

eAcceleration
StopSign
SpywareDetector
ACCEL..
<== any program whose name starts with "ACCEL"

Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
Start Your Computer in Safe Mode.
Reboot into Safe Mode by hitting the F8 key repeatedly as the machine boots, until a menu shows up. Choose Safe Mode from the list. In some systems, this may be the F5 key, so try that if F8 doesn't work. Additional Info is here: http://www.computerhope.com/issues/chsafe.htm
-----------------------------------------------------------
File and Folder Deletion.
In Windows Explorer (My Computer), navigate to the files/ folders shown below, select View, Details, and Delete the listed items, if found.
Be careful not to delete any file without double-checking the spelling of the filename.
In the case of a folder removal, you may have to delete all the underlying files and folders before an entire folder can be deleted.
C:\WINDOWS\system32\vtuvsqq.dll <== this file only
C:\WINDOWS\system32\quvphyau.dll <== this file only
C:\WINDOWS\system32\weuwuvat.dll <== this file only
C:\WINDOWS\system32\mlljk.dll <== this file only
C:\WINDOWS\system32\lxgtmvr.dll <== this file only
C:\WINDOWS\system32\rvhitceg.dll <== this file only
C:\Program Files\SpywareDetector\ <== this entire folder
C:\Program Files\eAcceleration\ <== this entire folder
C:\PROGRAM FILES\ACCELE~\ <== this entire folder, name begins with "ACCELE.."
If you have any problem deleting a file, right click the file and check Properties to see if it's read-only. Uncheck the read-only box, click Apply and OK. Then retry Delete.
Note the name and location of any item you cannot delete.
-----------------------------------------------------------
Post a New HJT Log
Reboot your computer. Start HijackThis. Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply.

askey127
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Unread postby rhinowave » May 30th, 2007, 12:56 pm

I could not find these files in my search

vtuvsqq.dll
mlljk.dll
lxgtmvr.dll

program files\eAcceleration
program files\ACCELE~

Here is my new hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 12:47:05 PM, on 5/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BellSouth\BellSouth Internet Security\fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe
C:\Program Files\BellSouth\BellSouth Internet Security\Rps.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/ ... ch/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\BellSouth\BellSouth Internet Security\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\BellSouth\BellSouth Internet Security\FBHR.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe" /AUTORUN
O4 - HKLM\..\Run: [BellSouth Internet Security] C:\Program Files\BellSouth\BellSouth Internet Security\Rps.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by112fd.bay112.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 0388663281
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\BellSouth\BellSouth Internet Security\fws.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
rhinowave
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Joined: May 29th, 2007, 6:06 pm

Unread postby askey127 » May 30th, 2007, 3:04 pm

rhinowave,
Your Log looks much better. Good job so far. Let's do one more check.
------------------------------------------------
Print this out or save it to a NotePad file on your Desktop, since you won't be able to see it online during the Safe Mode part of this procedure.

Download, Update, and Initiialize AVG AntiSpyware
You can download it from here : http://www.ewido.net/en/download/
1. After download, double click on the file to launch the install process.
2. Choose a language, click OK and then click Next.
3. Read the License Agreement and click I Agree.
4. Accept the default installation path: C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5, click Next, then click Install.
5. After setup completes, click Finish to start the program automatically,
or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main Status Menu will appear. Select Change state to inactivate Resident Shield and Automatic Updates.
7. Then right click on the AVG Anti-Spyware icon in the system tray and uncheck "Start with Windows".
8. Go to your Windows Start button, choose Run and then type: services.msc
This will bring up the services console.
  • At the bottom of the Services Window, select the Extended tab and scroll down the list to find AVG Anti-Spyware guard.
  • When you find the guard service, double-click on it.
  • In the Properties Window > General Tab that opens, click the Stop button.
  • From the drop-down menu next to "Startup Type", click on Manual.
  • Now click Apply, then OK and close the Services window.
Back in the AVG Anti-Spyware Status Menu. Select the Update button and click Start update. Wait until you see the "Update succesfull" message. Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

Reboot your computer in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with AVG Anti-Spyware as follows:
  • Launch AVG Anti-Spyware, click on the "Scanner" button and choose the "Settings" tab.
    - Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
    - Under "How to Scan?" check all (default).
    - Under "Possibly unwanted software" check all (default).
    - Under "What to Scan?" make sure "Scan every file" is selected (default).
    - Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
    Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.
  • When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

    IMPORTANT! Do not save the report before you have clicked the "Apply all actions" button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20061031-090001.txt. Save to your desktop. A copy of each report will also be saved in C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\Reports\\
  • Exit AVG Anti-Spyware when done and Reboot your machine.


Open the report in Notepad and paste the contents in your next reply.
Also please tell me how the machine is running.
If it looks OK after the Anti-Spyware, I will give you a few extra security items to finish up.

askey127
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Unread postby askey127 » June 14th, 2007, 6:30 am

While we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given.
This topic is now closed. If you still require assistance then please start a new topic in the Malware Removal Forum.

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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