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adware comet hw do i remove this please

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adware comet hw do i remove this please

Unread postby pob » May 19th, 2007, 1:32 pm

after doing a panda scan i found this spyware Adware:Adware/Comet Not disinfected C:\Program Files\Screensavers.com\SSSInst\BIN\SSSInst.dll .i downloaded superspyware ermover and found 5 tracking cookies i deleted but this folder is still on my hard drive .here is the log .. paddLogfile of HijackThis v1.99.1
Scan saved at 18:02:14, on 19/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Pat\Desktop\spyware prog short cuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\AUDIOA~1\FRESHD~1\fdcatch.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\ASHAMPOO\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download using Download &Express - C:\Documents and Settings\Pat\My Documents\My Received Files\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} (CVideoEgg_ActiveXCtl Object) - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
any help please thanks
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm
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Unread postby Trogan » May 19th, 2007, 2:01 pm

Hi pob and welcome to Malware Removal! :)

Please do the following...

1. Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - (no file)


- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis

2. I need to see another log from HijackThis.
  • Run Hijackthis.
  • Click on Open the Misc Tools section.
  • Next click on Open uninstall manager.
  • Press the Save list button.
  • Save the file to your desktop, with the default name of uninstall_list
  • Copy & Paste the entire contents of that file in your in your next post.
3. Please post the Unisntall list, along with a new HijackThis log.

Also, let me know if you have a Firewall on the PC
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby pob » May 19th, 2007, 4:31 pm

hi trogan done what you said,here is the new log,
737 Pilot In Command
A380 pour FS2004
Adobe Acrobat 5.0
Adobe Acrobat Reader 3.01
Adobe Flash Player 9 ActiveX
Adobe PhotoDeluxe 2.0
Adobe Reader 7.0.5
Adobe Type Manager 4.0
Airbus Fleet
Arcade! Classic Arcade Pack 5.0
ArcSoft PhotoBase
ArcSoft PhotoStudio 2000
Ashampoo WinOptimizer 2004
a-squared Free 2.0
Audacity 1.2.3
AudibleManager
Avanquest update
AVG Free Edition
Azureus
blink-182.org general
blink-182.org tom
BlueSoleil
BustedSaver
BustedSaver2
Canon iP1600
Canon ScanGear Toolbox 3.0
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PrintToolBox
CCleaner (remove only)
CleanUp!
Creative Jukebox Driver
Creative Removable Disk Manager
Creative System Information
Creative Zen Micro
Creative ZEN V Series (R2)
dBpowerAMP FLAC Codec
dBpowerAMP Mp4 Codec
dBpowerAMP Music Converter
dBpowerAMP Nero Mp4 Codec
dBpowerAMP Tag From Filename
dBpowerAMP WMA V9.1 Codec
DELG Driver Theory Test
Digital MP3 Music Player
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DLA
dMC Power Pack
DOOM Collector's Edition
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab Decrypter 3.0.8.0
DX-Ball 2
Easy-WebPrint
ECDL for Microsoft® Office
Eraser
ewido anti-spyware 4.0
exPressIT
exPressit S.E. 2.1
Free Ram Optimizer XP 1.0
FreshDownload
FUJIFILM DS SERIAL TWAIN
FUJIFILM EZtouch Ver.3.0
FUJIFILM PICTURE SHUTTLE Ver3.2
FUJIFILM SNAP TWAIN
Google Earth
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
hp dvd writer
HSP56 MicroModem Drivers
IFSD Irish Scenery
J2SE Runtime Environment 5.0 Update 8
Java(TM) SE Runtime Environment 6
Java(TM) SE Runtime Environment 6 Update 1
K-Lite Codec Pack 2.76 Full Beta 1
KP Typing Tutor v7.2
LimeWire 4.12.6
MailWasher
MaxDrive PS2
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Baseline Security Analyzer 2.0.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX Transform optional components
Microsoft Encarta Encyclopedia Standard - WE 2003
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Picture It! Photo 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows XP Video Decoder Checkup Utility
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Motorola Phone Tools
Mozilla Firefox (2.0.0.1)
Mpeg Layer3 Codec FHG-Radium v1.263
MSXML 4.0 SP2 (KB927978)
Navini Diagnostics
Nero OEM
NeroVision Express 2
OmniPage Pro 9.0
Packard Bell Data Secure
Panda ActiveScan
PowerDVD
pucca_02
RecordNow
Scan Manager 5.2
Screensavers Installer Version 2
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Sheep
Shockwave
ShowBiz DVD
SigmaTel MSCN Audio Player
Simple Backup
SiS 900 PCI Fast Ethernet Adapter Driver
Sony Ericsson File Manager
Sony Ericsson Mobile Networking Wizard
Sony Ericsson Sync Station
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SUPERAntiSpyware Free Edition
The Sims Hot Date
The Sims Superstar
TreeSize Professional 4.1
Tweak UI
Tweak-XP Pro
Ulead Photo Explorer 8.0 SE Basic
Uninstall Startup Inspector
Update for Windows XP (KB904942)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
V3105s Digital Camera Driver
VideoLAN VLC media player 0.8.6a
Videora Trial Version 2.11
Windows Backup Utility
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB895316
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Service Pack 2
WinRAR archiver
Yahoo! Toolbar
ZENcast Organizer ,,,, :arrow: thanks
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby Trogan » May 19th, 2007, 6:07 pm

Hi Pob! Thanks for the log...

Please do the following...

1. Click Start > Run > type in appwiz.cpl and hit enter. From the list uninstall the following, if present:

BustedSaver
BustedSaver2
J2SE Runtime Environment 5.0 Update 8
Java(TM) SE Runtime Environment 6
Screensavers Installer Version 2


2. Find and delete the following Folders in RED, if found:

C:\Program Files\BustedSaver
C:\Program Files\BustedSaver2
C:\Program Files\Screensavers.com

3. Please post a new HijackThis log and let me know how things are. Also, let me know if you have an active Firewall.
User avatar
Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby pob » May 19th, 2007, 6:33 pm

sorry Trogan i meant to tell you i use windows firewall .done what you said here is the log.i am getting a fatal error message when trying to remove Java environment 6 it wont uninstall,i might have uninstalled an even earlier version by mistake can you see anything i might need in java,the comet folder seems to be gone off the hard drive and also the folders you asked me to delete they seem to be gone as well thanks again,ifyou can see why i am getting the fatal error i would be greatful thanks,,Logfile of HijackThis v1.99.1
Scan saved at 23:26:27, on 19/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\DVD Shrink\DVD Shrink 3.2.exe
C:\Program Files\Azureus\Azureus.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Pat\Desktop\spyware prog short cuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\AUDIOA~1\FRESHD~1\fdcatch.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\ASHAMPOO\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download using Download &Express - C:\Documents and Settings\Pat\My Documents\My Received Files\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} (CVideoEgg_ActiveXCtl Object) - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby Trogan » May 19th, 2007, 6:52 pm

Hi Pob! :)

Thanks for letting me know you're using Windows Firewall.

Regarding Java: Please try uninstalling J2SE Runtime Environment 5.0 Update 8 in Safe Mode.

To get into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

Let me know what happens.

If no more problems, can we mark this resolved?
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Trogan
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Posts: 2291
Joined: November 26th, 2005, 9:31 am
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Unread postby pob » May 20th, 2007, 7:42 am

Sorry Trogan i uninstalled java runtime 5 its Java runtime environment 6 thats causing the problems ,i will try in safe mode and post back to you and let you know,thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby pob » May 20th, 2007, 3:11 pm

Trogan i tried in safe mode and got this message,
The windows installer could not be accessed.This can occur if you are running safe mode or if the windows installer is not correctly installed.contact your support personnell for assistance,whats going wrong here do you know ,do i have to do a system restore to get things back?any ideas ?thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby Trogan » May 20th, 2007, 4:30 pm

Hi Pob,

Can you tell me the error you receive when trying to uninstall Java(TM) SE Runtime Environment 6.

Thanks!
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Trogan
MRU Teacher Emeritus
 
Posts: 2291
Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby pob » May 21st, 2007, 8:10 am

The windows installer could not be accessed.This can occur if you are running safe mode or if the windows installer is not correctly installed.contact your support personnell for assistance,

The above message is the message i got in safe mode,the other message was 'x A Fatal Error has Occurred cannot uninstall,
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby Trogan » May 21st, 2007, 11:16 am

Hi Pob,

OK, lets try this.

Download MyUninstaller to your Desktop and Unzip the files. Open the new myuninst folder and run myuninst.exe.

After the program has finished scanning, look for Java(TM) SE Runtime Environment 6. Highlight this entry and click on the bin at the top to uninstall it.

Let me know how it goes.
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Trogan
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Joined: November 26th, 2005, 9:31 am
Location: London

Unread postby pob » May 21st, 2007, 3:26 pm

Trogan i tried uninstall again with windows installer add remove and after windows gathered info the message was 'fatal error during installation' i am going to try what you suggest and post back thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby pob » May 21st, 2007, 3:41 pm

done what you said and ran the uninstaller,i thinh its asking for the original programme to uninstall i have obviously moved it off my pc,here is the message-the feature you are trying to use is on a network resource
that is unavailable.click ok to try again os enter an alternative path to the folder containing the installation package jre.1.6.msi in the box below
use source-browse if thats any use to you,i think i might have the prog on a back up disc,or should i download it again then try uninstall it,what do you think,thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby Trogan » May 22nd, 2007, 12:40 pm

Hi Pob,

Sorry for the delay. I am getting additional advice on this problem.
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Trogan
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Location: London

Unread postby pob » May 22nd, 2007, 2:54 pm

thats ok i'll look for the disc with the program on it and see if installing again and uninstalling it works and let you know. Thanks
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm
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