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"MBS Bill"

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"MBS Bill"

Unread postby NEKHUL » May 7th, 2007, 8:16 am

I am having this problem with MBS bill, a pop up opens when ever I get on line. I have down loaded the Hijackthis and I am pasting the log. Could some one help me please!!!

Thank you

Logfile of HijackThis v1.99.1
Scan saved at 12:56:09 PM, on 5/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe :(
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\mbssm32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
c:\windows\system32\mbsrm32.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
c:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Administrator.ACER\My Documents\HIJACK THIS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rediff.com/index.html
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mbssm32] C:\WINDOWS\system32\mbssm32.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} (LycosMail Upload Control) - http://mail.lycos.com/hanmail-ax/AttachMail.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
NEKHUL
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Posts: 1
Joined: May 7th, 2007, 8:06 am
Location: DERBY
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Unread postby beynac » May 7th, 2007, 8:41 am

Hi :)

Welcome to MalWare Removal! I'm looking through your log now, and will post back very shortly.
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beynac
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Posts: 1638
Joined: February 14th, 2006, 12:14 pm
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Unread postby beynac » May 7th, 2007, 9:57 am

Hi NEKHUL.

C:\WINDOWS\system32\lsass.exe :(

This is OK (the file is in the correct location).

-----------------------------------------------

Close all open windows. Use Ctrl-Alt-Delete together to open Task Manager.
Under the processes tab, if it is visible, check the box Show processes from all users.
One at a time, highlight each of these, right-click and select End Process

mbssm32.exe
mbsrm32.exe


-----------------------------------------------

Run HijackThis and click Scan and then check (tick) the following:

O4 - HKLM\..\Run: [mbssm32] C:\WINDOWS\system32\mbssm32.exe

Close down all programs, browsers and other open windows. Make sure that only the above item is checked and then click on Fix checked.

----------------------------------------------

You will need to reboot your computer into Safe Mode for the next steps. N.B. It would be a good idea for you to print these instructions, as you will not have access to the internet.

Important: If you have an 'always on' connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

Boot to Safe Mode. To do this:
  • Restart your computer.
  • Continually tap the F8 button as your computer is booting (a menu appears).
  • Use up-arrow key to select Safe Mode and press Enter.
------------------------------------------------

Show hidden System Files
  • Click Start
  • Open My Computer
  • Select the Tools menu and click Folder Options
  • Select the View tab
  • Advanced Settings:
    • Under Hidden files and folders, select Show hidden files and folders
    • Uncheck Hide extensions for known file types
    • Uncheck Hide protected operating system files (Recommended)
  • Click Apply to All Folders
  • Click Yes to confirm
  • Click OK
------------------------------------------------------

Delete Files

Click on Start then My Computer, find the following files and folders (highlighted in red) and delete them, if present. Don't worry if any are missing, but please let me know.

C:\Windows\System32\mbsrm32.exe <- File only
C:\Windows\System32\mbssm32.exe <- File only
C:\Windows\System32\mbsmon32.exe <- File only
C:\Windows\System32\mbsreg32.exe <- File only
C:\Windows\System32\ubsauthenticateaxc.ocx <- File only
C:\Windows\System32\ubsauthenticateaxc1.ocx <- File only
C:\Windows\System32\winregmon32.exe <- File only
C:\Windows\System32\winsysmon32.exe <- File only
C:\Windows\Downloaded Program Files\MBSInstallerAXC.ocx <- File only

mbsauthenticate.exe <- You will need to search for this file. Be careful to make sure that the spelling is exactly the same before deleting it. If in doubt, then stop and ask me.

----------------------------------------------------

Reboot the computer normally

----------------------------------------------------

Deckard's System Scanner (DSS)

Download Deckard's System Scanner (DSS) to your Desktop.

Note: You must be logged onto an account with administrator privileges.

  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Please post the contents of main.txt and the extra.txt in your next reply.
Note: Apart from producing the reports, the scanner will also:
  • create a new System Restore point in Windows XP
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • run HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.


---------------------------------------------------

Please post the Deckard reports (main.txt and extra.txt)
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beynac
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Joined: February 14th, 2006, 12:14 pm
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Unread postby beynac » May 14th, 2007, 11:18 am

I'm posting the contents of a couple of PMs for completeness.

PM - Mon 07 May, 2007 5:34 pm
NEKHUL wrote:Thank you very much. I think I have successfully followed your instructions and managed to remove the problem files.
Thank you verry much

Nekhul

PM - Mon 07 May, 2007 5:47 pm
beynac wrote:You're welcome. :)

Please post a reply on your thread. I need to see those reports to make sure that we've sorted it out.

-----------------------------------------------------------------

Please let me know if you still want our help with this.
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Joined: February 14th, 2006, 12:14 pm
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Unread postby NonSuch » May 16th, 2007, 2:48 am

This topic is now closed as it appears the issue has been resolved. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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