Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

This Is Not My Comp!!!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Unread postby random/random » May 14th, 2007, 1:35 pm

The computer does not appear to have a keylogger installed, and I cannot help in your other topic as I am busy in real life

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

Acrobat reader is outdated, uninstall the one you have installed and install the latest one from here:

http://www.adobe.com/products/acrobat/readstep2.html

Download ATF Cleaner by Attribune
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Main at the top and choose Select All from the list.
  • Click the Empty Selected button.
If you use Firefox browser:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser:
  • Click Opera at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Run HijackThis
Click on do a system scan only
Place a checkmark next to these lines(if still present)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... earch.html

Then close all windows except HijackThis and click Fix Checked

Use windows explorer to find and delete these files:

C:\Program Files\Windows Media Player\EbatesMoeMoneyMaker.exe
C:\Program Files\Windows Media Player\mprocessor.exe



Restart & post a new HijackThis log for review
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm
Advertisement
Register to Remove

Unread postby gamerking#1 » May 14th, 2007, 6:04 pm

The computer does not appear to have a keylogger installed


Cool


I cannot help in your other topic as I am busy in real life


ok

Logfile of HijackThis v1.99.1
Scan saved at 6:01:32 PM, on 5/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
c:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\opt\MBCASE\pm\bin\mcp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\opt\MBCASE\WIS\TBCD\tbmux32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cmd.exe
C:\opt\MBCASE\pm\bin\cmserver.exe
C:\WINDOWS\system32\cmd.exe
C:\opt\MBCASE\pm\bin\lic_srv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\peter chovan.PETER-LAPTOP1\Desktop\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thedollpalace.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O4 - Global Startup: PI Monitor.lnk = C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Custo ... anager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://mypoints.worldwinner.com/games/v ... Loader.cab
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinner.com/games/v50/pool/pool.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/be ... eweled.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v49/bl ... ckwerx.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5887514531
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v57/cubis/cubis.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v41/ha ... angman.cab
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v43/paint/paint.cab
O16 - DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} (WWSpades Control) - http://www.worldwinner.com/games/v47/ww ... spades.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: konfig - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: license - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: mcp - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TransBaseService - TransAction Software, D 81737 Munich - c:\opt\MBCASE\WIS\TBCD\tbmux32.exe
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm

Unread postby random/random » May 15th, 2007, 11:15 am

You are running a P2P filesharing programme.
  • Many of these programmes come with unwanted components bundled with them.
  • If you wish to find out whether the one you're using does click here.
Please note: Even if you are using a "safe" P2P programme, it is only the programme that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.


My recommendation is you uninstall it.

You now appear to be clean. Congratulations!

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
  1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Reboot.

    Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis
  2. Keep your antivirus updated
  3. Use a firewall
    While the firewall built into windows XP will protect you from incoming attacks, it will not monitor outgoing connections
    It is therefore recommended that you install one of the following firewalls
    Sunbelt kerio personal firewall
    Zonealarm
  4. Keep windows up to date with the latest patches


    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
  5. Install spywareblaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    Make sure to update it on a regular basis
  6. Install IE-SPYAD
    Dowload and instructions located here
    Make sure to update it on a regular basis
  7. Use a HOSTS file
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok
  8. Install and use Ad-aware & Spybot search & destroy
    Instructions are located here
    Make sure to update them on a regular basis
  9. Most exploits are aimed at internet explorer, so I recommend you switch to an altenative browser
    Two good alternative browsers are
    Firefox
    Opera
    It is essential to update to the latest version of your browser, as the updates fix known security holes
  10. Even if you do decide to switch to another browser, it is still a good idea to lock down Internet explorer
    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    Change the allow paste operations via script to Disable
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.
  11. Clean out you temp file on a regular basis
    I use and recommend ATF Cleaner by Attribune
    To use it, follow these instructions
    • Double-click ATF-Cleaner.exe to run the program.
    • Click Main at the top and choose Select All from the list.
    • Click the Empty Selected button.
    If you use Firefox browser:
    • Click Firefox at the top and choose Select All from the list.
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser:
    • Click Opera at the top and choose Select All from the list.
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
  12. Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm

Unread postby gamerking#1 » May 15th, 2007, 7:05 pm

It is therefore recommended that you install one of the following firewalls
Sunbelt kerio personal firewall
Zonealarm


I dont want to pay and they both require payments is there any other option?[/quote]
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm

Unread postby random/random » May 16th, 2007, 1:11 pm

They both have free versions, but another option would be comodo

http://www.comodo.com/products/free_products.html
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm

Unread postby gamerking#1 » May 16th, 2007, 10:01 pm

Done! Thank you for helping me
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm

Unread postby random/random » May 17th, 2007, 12:18 pm

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.


You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: pgmigg and 40 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware