Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Taken over by trojans

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

HJT log

Unread postby overwhelmed » August 19th, 2005, 12:03 am

1 DotCom Toolbar: How do I remove it?
2. How do I prevent cookies from taking effect?
Below is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:52:59 PM, on 8/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\S3tray2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Zero-Knowledge Freedom - {FA91B828-F937-4568-82C1-843627E63ED7} - C:\Program Files\Zero Knowledge\Freedom\BandObjs.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://www.photoparade.com/autoinstall/phpsetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://fdl.msn.com/public/chat/msnchat4.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
overwhelmed
Regular Member
 
Posts: 28
Joined: June 19th, 2005, 12:07 am
Advertisement
Register to Remove

Re: HJT log

Unread postby Perculator » August 19th, 2005, 12:37 pm

Please download and run the following tool
http://securityresponse.symantec.com/av ... Dtcmtb.exe

to remove the dot.com infection.

after you remove that and everything is fine again i will provide you some tips to stay clean

good luck
User avatar
Perculator
Regular Member
 
Posts: 470
Joined: March 30th, 2005, 4:55 pm
Location: netherlands

DOtcom Toolbar

Unread postby overwhelmed » August 23rd, 2005, 11:15 pm

hello,

I ran the program but it says "Spyware Dotcomtoolbar has not been found on your computer"

However, under Add/Remove Programs, the Dotcom toolbar still shows up.
overwhelmed
Regular Member
 
Posts: 28
Joined: June 19th, 2005, 12:07 am

Re: DOtcom Toolbar

Unread postby Perculator » August 24th, 2005, 4:17 pm

overwhelmed wrote:hello,

I ran the program but it says "Spyware Dotcomtoolbar has not been found on your computer"

However, under Add/Remove Programs, the Dotcom toolbar still shows up.




Open HijackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on Dotcom toolbar
  • Click on Delete this entry
  • Click "Yes"

close hijack this


probably the entry is now gone, but it is really a harmless thing , that entry in your program list, as long it's not on your computer, and it isn't.

repost back to tell me that worked then i can give you some final tips
User avatar
Perculator
Regular Member
 
Posts: 470
Joined: March 30th, 2005, 4:55 pm
Location: netherlands

Dotcom Toolbar

Unread postby overwhelmed » August 24th, 2005, 9:59 pm

Hello,

Thank you the dotcom toolbar has been removed.

Also a couple of questions:
* I want to update to Windows XP professional, can I do that without losing all the installed programs?
* What is zero freedom? This program shows up when I start the computer but fails because one of the components cannot be found?
overwhelmed
Regular Member
 
Posts: 28
Joined: June 19th, 2005, 12:07 am

Re: Dotcom Toolbar

Unread postby Perculator » August 25th, 2005, 5:23 am

overwhelmed wrote:Hello,

Thank you the dotcom toolbar has been removed.

Also a couple of questions:
* I want to update to Windows XP professional, can I do that without losing all the installed programs?
* What is zero freedom? This program shows up when I start the computer but fails because one of the components cannot be found?


zero freedom comes from
http://www.freedom.net/

you can upgrade from home to professional without a problem, my advise would be to make a backup first

shall we remove the zero program?
User avatar
Perculator
Regular Member
 
Posts: 470
Joined: March 30th, 2005, 4:55 pm
Location: netherlands

remove freedom

Unread postby overwhelmed » August 25th, 2005, 11:58 pm

when you say make a backup, do you mean make a backup of the zero program or the whole computer files?
overwhelmed
Regular Member
 
Posts: 28
Joined: June 19th, 2005, 12:07 am

Re: remove freedom

Unread postby Perculator » August 26th, 2005, 2:48 am

overwhelmed wrote:when you say make a backup, do you mean make a backup of the zero program or the whole computer files?


you can upgrade from home to professional without a problem, my advise would be to make a backup first

So i meant an backup of the contents of your harddisk
User avatar
Perculator
Regular Member
 
Posts: 470
Joined: March 30th, 2005, 4:55 pm
Location: netherlands

Tools

Unread postby overwhelmed » August 27th, 2005, 3:42 pm

Okay I will back up my harddisk.

In the mean time, what tools should I use to protect my PC?

Thanks.
overwhelmed
Regular Member
 
Posts: 28
Joined: June 19th, 2005, 12:07 am

Re: Tools

Unread postby Perculator » August 27th, 2005, 6:51 pm

overwhelmed wrote:Okay I will back up my harddisk.

In the mean time, what tools should I use to protect my PC?

Thanks.

as i get the idea your problem is solved i give you my final tips for you, the programs you need and the things you need to do are listed here

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
  3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

Good luck
User avatar
Perculator
Regular Member
 
Posts: 470
Joined: March 30th, 2005, 4:55 pm
Location: netherlands

Unread postby NonSuch » September 13th, 2005, 3:14 am

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 56 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware