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Pages slow to load (hijack this log included)

Unread postby bmckay » April 22nd, 2007, 2:29 pm

Been having this problem and loads of blocked intrusion attempts by zone alarm for the past week.
Have followed the instructions by running spybot, ad-aware and trojan hunter, also scanned with AVG.

Can somone please have a look at the hijack this log and let me know if there are any problems?

Thanks in advanced!

Logfile of HijackThis v1.99.1
Scan saved at 19:28:10, on 22/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jenna\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.evesham.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by evesham.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.evesham.com/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/A ... tPkMSN.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/A ... gWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Ba ... b31267.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/fi ... tup161.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/a ... Atchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{97C31438-A8BC-4354-84A8-E3832242A974}: NameServer = 216.104.64.5,216.104.72.5
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm
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Unread postby Vino Rosso » April 25th, 2007, 12:19 pm

Hi bmckay

My apologies that you have waited several days for a reply.
Been having this problem and loads of blocked intrusion attempts by zone alarm for the past week.

Providing your firewall is blocking intruder attempts, that is OK. If you 'accept' Zone Alarm's decision to block, it will 'learn' to block intruder attempts quietly and you should not be bother by warnings popping up.

There are a couple of things to do:

1 - Run HJT Scan
Start HijackThis and click Do a system scan only
Tick the following entries, if present:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


Close all windows except HijackThis
Click the Fix Checked button in HijackThis.

2 - Update Java
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of perceived vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system.
  • Download the latest version of Java by clicking >here<.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove ALL older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove ALL Java versions.
  • Reboot your computer once all Java components are removed.
  • Using Windows Explorer, go to: C:\Program Files\Java and, in the Java folder, delete any folders like jre1.5.0_0x, if present.
  • Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the latest version of Java.
3 - Update Adobe Reader
Go to Start > Control Panel > Add/Remove Programs
Remove all versions of Adobe Reader
Re-boot your computer
Then go to: http://www.adobe.com/products/acrobat/readstep2.html and follow the instructions to install the latest version

4 - Check on status
After you have completed the above, please reboot and provide:
  • a new HijackThis log
  • and a description of how your PC is behaving - what problems are you experiencing?
Thanks
Vino
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Vino Rosso
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Posts: 9024
Joined: April 24th, 2006, 8:36 am
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Unread postby bmckay » April 25th, 2007, 5:40 pm

Hi
Thanks for replying

I accepted zone alarm block the intruder attempts and havent had any since. I was just concerned at the number of attempts I was getting... it was every 10 - 15 secs zone alarm was popping up and telling me it had blocked an attempt.

The problem I had was internet pages taking around 10 seconds to load when I was browsing, nothing serious (I think!) but very annoying however, after following you instructions it seems to be fine. Internet pages are now taking 2 - 3 seconds to load which I am happy with.

Here is my latest Hijack this log.

Thanks a lot for your help and if you have any further advice it would be greatly appreciated....

Brian

Logfile of HijackThis v1.99.1
Scan saved at 22:32:15, on 25/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Documents and Settings\Jenna\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.evesham.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by evesham.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.evesham.com/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/A ... tPkMSN.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/A ... gWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Ba ... b31267.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/fi ... tup161.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/a ... Atchmt.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby Vino Rosso » April 25th, 2007, 6:45 pm

Hi Brian

Let's do a scan to check that everything's OK...

1 - Clean Out Temporary Files
Download ATF Cleaner by Atribune © from >here<
This is a stand-alone program that does not need to be installed. Save it to a convenient location and make a shortcut on your desktop. Using this program will remove temporary files, temporary internet files and cookies from your system, which will mean that any scans will run faster.
  • Make sure that all browser windows are closed
  • Double-click the shortcut on your desktop to run the program.
  • Under Main, choose Select All
  • UNtick Prefetch
  • Click Empty Selected
  • If you use Firefox browser,
    • Click Firefox at the top and choose Select All
    • Click on Empty Selected
    • NOTE: If you would like to keep any saved passwords, please untick that option.
  • If you use Opera browser,
    • Click Opera at the top and choose Select All
    • Click on Empty Selected
    • NOTE: If you would like to keep any saved passwords, please untick that option.
  • Click Exit to close.
2 - Kaspersky Online Scan
With the exception of your browser, keep ALL programs closed
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run.
  • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
3 - Check on status
After you have completed the above, please reboot and provide:
  1. the Kaspersky Scan report
  2. a new HijackThis log
  3. and a description of how your PC is behaving - having any problems?
Thanks
Vino
User avatar
Vino Rosso
Admin/Teacher Emeritus
 
Posts: 9024
Joined: April 24th, 2006, 8:36 am
Location: Gloria Jean's in Murray St. Mall (I wish!)

Unread postby bmckay » April 26th, 2007, 4:53 am

Hi Vino

I ran CCleaner a couple of days ago and deleted temporary files, temporary internet files and cookies, do you still want me to download ATF cleaner?

I am in work at the moment but I will get on to this at some time tonight.

Thanks again
Brian
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby Vino Rosso » April 26th, 2007, 5:11 am

Hi Brian

No, no need to download ATF if you already have CCleaner. The main reason for running the cleaner prior to the scan, as you may know, is to reduce the amount of files that are scanned unnecessarily and, therefore, reduce the scanning time. (The scan takes long enough anyway!)

Can you please run CCleaner then carry out the Kaspersky scan and post the results.

Thanks
Vino
User avatar
Vino Rosso
Admin/Teacher Emeritus
 
Posts: 9024
Joined: April 24th, 2006, 8:36 am
Location: Gloria Jean's in Murray St. Mall (I wish!)

Unread postby bmckay » April 26th, 2007, 6:42 pm

Hi Vino

Finally got around to doing this!

I ran CCleaner then Kapersky, found 12 viruses and 59 infected files.

I have noticed that my pc is taking a good bit longer than it should to boot up and when it does boot up then for a few minutes internet pages are slower to load, after a few minutes it seems to settle down and the pages load a lot quicker.

Also Talk Talk assist & go has popped up a few times saying there is a problem with my internet connection, I click to 'diagnose the problem' it then says something about a DSL error. I cant remember exactly what it says but I click 'fix the problem' and it sorts it. This has happened a few times in the past week or two, forgot to mention it before!

Thanks
Brian

Kapersky log:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, April 26, 2007 11:28:26 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 26/04/2007
Kaspersky Anti-Virus database records: 303540
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\

Scan Statistics:
Total number of scanned objects: 136775
Number of viruses found: 12
Number of infected objects: 59
Number of suspicious objects: 0
Duration of the scan process: 01:22:12

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Jenna\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Jenna\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Jenna\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Jenna\Local Settings\Application Data\SupportSoft\talktalk\Jenna\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Jenna\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jenna\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jenna\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Jenna\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT.LOG Object is locked skipped
C:\Program Files\ehc\hc2\Printers\Troubleshooting\images\ep1.bmp.shs Object is locked skipped
C:\Program Files\Internet Explorer\msimg32.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\Program Files\MSN Messenger\riched20.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP354\A0069392.dll Object is locked skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082382.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ba skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082383.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.as skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082384.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.at skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082387.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082388.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.l skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082389.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.af skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082390.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082391.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082392.SCR Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082393.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082394.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082395.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082396.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082397.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.aq skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082398.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082401.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ax skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082403.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.at skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082405.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082406.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.as skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082407.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ad skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082409.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082410.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082411.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082412.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.i skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082419.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP409\A0082420.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP424\A0083333.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP424\A0083334.scr Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP424\A0083336.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP424\A0083351.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083387.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ba skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083388.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.as skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083389.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.at skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083392.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083393.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.l skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083394.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.af skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083395.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083396.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083397.SCR Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083398.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083399.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083400.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083401.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083402.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.aq skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083403.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083406.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ax skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083408.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.at skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083410.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083411.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.as skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083412.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.ad skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083414.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083415.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083416.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.au skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083417.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.i skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083425.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP425\A0083426.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP435\A0084542.scr Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{AEB57047-9B38-4087-906E-A92082E46CC4}\RP446\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\Internet Logs\YOUR-F3CCF0D2C3.ldb Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ZLT03778.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT0377b.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Hi Jack this log:
Logfile of HijackThis v1.99.1
Scan saved at 23:33:26, on 26/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Documents and Settings\Jenna\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.evesham.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by evesham.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.evesham.com/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/A ... tPkMSN.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/A ... gWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Ba ... b31267.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/fi ... tup161.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/a ... Atchmt.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby bmckay » April 26th, 2007, 6:47 pm

Sorry Vino forgot to say that when I opened CCleaner it informed me that an upgrade was available, I downloaded the update then ran the program.

I noticed that when the CCleaner update installed Zone Alarm popped up saying that yahoo was attempting to connect to the internet, I allowed this and now when I am browsing the Yahoo Toolbar has appeared again.

Look forward to your reply

Cheers
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby Vino Rosso » April 26th, 2007, 7:32 pm

Hi Brian

Thanks for posting the logs.

Yes, there is an option to deselect installing the Yahoo toolbar when installing CCleaner. It's something I usually point out when asking people to install CCleaner as the option is easy to miss. You should be able to uninstall the toolbar if it's a pain.

1 - Upload Files To Jotti
I'd like to be certain about the content of a couple of files.
Please visit this link http://virusscan.jotti.org/
Click the Browse... button
Navigate to the following file on your PC:
  • C:\Program Files\Internet Explorer\msimg32.dll
Click Open
Please reply back with the results from Jotti.

Please repeat the above for the following file:
  • C:\Program Files\MSN Messenger\riched20.dll
Thanks
Vino
User avatar
Vino Rosso
Admin/Teacher Emeritus
 
Posts: 9024
Joined: April 24th, 2006, 8:36 am
Location: Gloria Jean's in Murray St. Mall (I wish!)

Unread postby bmckay » April 27th, 2007, 1:27 pm

Here's the results...

C:\Program Files\Internet Explorer\msimg32.dll

A-Squared Found nothing
AntiVir Found SPR/AdTool.MyWebSearch.AU
ArcaVir Found Riskware.Adtool.Mywebsearch.Au
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Adware.MyWebSearch.M
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found not-a-virus:AdTool.Win32.MyWebSearch.au (6, 2, 615)
Fortinet Found W32/MyWebSearch
Kaspersky Anti-Virus Found not-a-virus:AdTool.Win32.MyWebSearch.au
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

C:\Program Files\MSN Messenger\riched20.dll

A-Squared Found Adware.Win32.MyWebSearch
AntiVir Found ADSPY/MyWebSearch.A.47
ArcaVir Found Adware.Mywebsearch
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Adware.MyWebSearch.AV
ClamAV Found Adware.Searchbar-19
Dr.Web Found Adware.Msearch
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found not-a-virus:AdTool.Win32.MyWebSearch (6, 2, 615)
Fortinet Found Adware/MyWebSearch
Kaspersky Anti-Virus Found not-a-virus:AdTool.Win32.MyWebSearch
NOD32 Found Win32/FunWeb application
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found AdWare.ToolBar.MyWebSearch
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby Vino Rosso » April 27th, 2007, 2:33 pm

Hi Brian

Thanks for posting back with the information from Jotti.

Brian wrote:I have noticed that my pc is taking a good bit longer than it should to boot up and when it does boot up then for a few minutes internet pages are slower to load, after a few minutes it seems to settle down and the pages load a lot quicker.

That *could* be where you've run CCleaner. If you cleaned out the Prefetch, you may notice the computer taking longer to start up. It should speed up once the prefetch has filled.

I'm still not 100% certain about these two files. What I'd like to do is check whether you have a backup copy of the original files on your computer then delete and replace the suspect files.

1 - FindFile
Download FindFile by Atribune from >here<
  • Extract the contents to your Desktop
  • Double click on FileFind.exe to open the programme.
  • Enter msimg32.dll into the File: box.
  • Click on the Search button.
  • After a while a list of file locations will appear in the List of Files: box.
  • Click on the Export button.
This will create a Notepad file named Export.txt located in the C:\ folder, copy and paste it to your next post please.

Please repeat the above for riched20.dll

Thanks
Vino
User avatar
Vino Rosso
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Posts: 9024
Joined: April 24th, 2006, 8:36 am
Location: Gloria Jean's in Murray St. Mall (I wish!)

Unread postby bmckay » April 27th, 2007, 3:46 pm

Here you go mate

msimg32

C:\Program Files\Internet Explorer\msimg32.dll - 24576 Bytes
C:\Program Files\MSN Messenger\msimg32.dll - 71256 Bytes
C:\WINDOWS\system32\msimg32.dll - 4608 Bytes
C:\WINDOWS\system32\dllcache\msimg32.dll - 4608 Bytes

riched20

C:\Program Files\Common Files\Microsoft Shared\OFFICE11\RICHED20.DLL - 925696 Bytes
C:\Program Files\MSN Messenger\riched20.dll - 24576 Bytes
C:\WINDOWS\$hf_mig$\KB918118\SP2QFE\riched20.dll - 433664 Bytes
C:\WINDOWS\$NtUninstallKB918118$\riched20.dll - 431616 Bytes
C:\WINDOWS\system32\riched20.dll - 433152 Bytes
C:\WINDOWS\system32\dllcache\riched20.dll - 433152 Bytes
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby bmckay » April 27th, 2007, 3:55 pm

I checked CCleaner and I did delete the old prefetch data.
Does this mean it will be slower to boot all the time now or just the first time after running the cleaner?
bmckay
Regular Member
 
Posts: 18
Joined: April 22nd, 2007, 2:19 pm

Unread postby Vino Rosso » April 27th, 2007, 6:38 pm

Hi Brian

Here's how I suggest we play it...

Using Windows Explorer, go to the C:\Program Files\Internet Explorer folder
Right-click on msimg32.dll and select Rename
Rename the file to msimg32.old

Using Windows Explorer, go to the C:\WINDOWS\system32\dllcache folder
Right-click on msimg32.dll and select Copy
Go back to the C:\Program Files\Internet Explorer folder
Right-click in an empty part of the right pane and select Paste
This action should have copied a cached version of the file.

Now let's do the same for the second file...

Using Windows Explorer, go to the C:\Program Files\MSN Messenger folder
Right-click on riched20.dll and select Rename
Rename the file to riched20.old

Using Windows Explorer, go to the C:\WINDOWS\system32\dllcache folder
Right-click on riched20.dll and select Copy
Go back to the C:\Program Files\MSN Messenger folder
Right-click in an empty part of the right pane and select Paste
This action should have copied a cached version of the file.

Now please try using IE and MSN Messenger to see if you get any problems.

Brian wrote:I checked CCleaner and I did delete the old prefetch data.
Does this mean it will be slower to boot all the time now or just the first time after running the cleaner?

What is 'Prefetch'? You may get a better explanation via Google... but here's mine!

Prefetch is a special area of memory where instructions that are used on a regular basis by the computer are stored. The CPU (Central Processing Unit) runs faster than 'normal' memory/instructions can be supplied to it. The prefetch, by using algorithms, 'learns' what to store then supplies instructions to the CPU thereby, hopefully, speeding things up. So, for example, if you always load the same programs when starting your computer, the prefetch should realise this and make sure the main code of those programs is pre-prepared and sent to the CPU. By clearing out the prefetch, the user may see that the computer is taking longer to do things. This would happen for a while until the prefetch is loaded again.
Some people believe that emptying the prefetch occasionally and allowing it to 're-fill' is beneficial. Others think this is unnecessary as the prefetch changes/updates itself over a period of time anyway.

Please reply letting me know how you get on with the file renaming and copying.

Thanks
Vino
User avatar
Vino Rosso
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Posts: 9024
Joined: April 24th, 2006, 8:36 am
Location: Gloria Jean's in Murray St. Mall (I wish!)

Unread postby bmckay » April 29th, 2007, 10:37 am

Ok Vino

I have renamed, copied and pasted both those files as you instructed.

Both MSN and IE seem to be working as normal.

I am going to be working away all this week so if I dont get the computer clean today then we'll have to continue next week.

Please let me know what you want me to do next....

Thanks
Brian
bmckay
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Posts: 18
Joined: April 22nd, 2007, 2:19 pm
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