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I just got Outerinfo spyware. please help me out.

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I just got Outerinfo spyware. please help me out.

Unread postby fruhmann » April 20th, 2007, 8:40 pm

i've been searching forums for answers and it really seems like i'm going to need to be walked through with this one.

i keep reading "oh just use the add/remove option" from some people but the original poster still reports they're having a problem.

please school me!
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Unread postby Bob4 » April 21st, 2007, 8:54 am

Download HiJackThis from here

unzip it to c:/ make sure the exe stays in it's own folder.
Open HJT and choose scan and save a log file. Post the contents of that log in your next reply. Each time I ask you to do this a new log will be saved within that folder replacing the last one.




How to Download, Extract and Run Hijackthis
http://www.nellie2.co.uk/extract.htm
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Unread postby Bob4 » April 24th, 2007, 10:37 am

It's been a few days, are you still needing help ?
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Unread postby random/random » April 28th, 2007, 7:35 am

Whilst we appreciate that you may be busy, it has been a number of days since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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