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i need help removing spyware

Unread postby wakeboarder540 » April 12th, 2007, 3:30 pm

my computer at school is infected, im not sure how it happened,

im getting lots pop ups and spyware programs trying to install themselves

here is my log


------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 1:26:55 PM, on 12/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Stu13\My Documents\highjackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.malwareremoval.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\xmpftjen.dll",setvm
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://www.cotr.bc.ca/officescan/Client ... nNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://www.cotr.bc.ca/officescan/client ... tupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://www.cotr.bc.ca/officescan/client ... /setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://www.cotr.bc.ca/officescan/client ... veCtrl.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
wakeboarder540
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Posts: 72
Joined: March 12th, 2006, 5:06 am
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Unread postby John B. » April 14th, 2007, 2:44 am

Hi! :hello2: and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.
I am currently looking over your log. As I am a trainee, everything that I post to you must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. I will post back shortly with a potential fix.

Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Finally, please reply to this thread. Do not start a new topic.

Greets, John.
User avatar
John B.
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Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

ok

Unread postby wakeboarder540 » April 14th, 2007, 7:28 am

the hijackthis log i posted was for my machine at school,
but my computer at home is acting all messed up too, i think i tranfered a babd virus to my home computer, but the virus on my home computer did something mean, it made it so i couldnt connect to the internet at all.
it did something with the LSP stuff, what ever that is.

i used my other computer to go to http://www.cexx.org/lspfix.htm
to download the fix and now i can get on the internet. but i think i might possibly have more viruses, once you help with my computer at school, perhaps you could help me with my home computer
wakeboarder540
Regular Member
 
Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 14th, 2007, 9:56 am

Hi,

You can make another topic for your home computer but you have to include in that topic that it's another pc because admins might think you have double posted.

The cause of the pop-ups is one infection called Vundo. Not really difficult to remove but sometimes it can be a littlebit stubborn so please be patient.

You aren't running Firewall Software. Please download and install one of them first!

Use a Firewall - Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound/outbound not sure). Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Computer Safety On line - Software Firewalls
I use ZoneAlarm Free Edition (which is free for personal use) but you might just prefer something different!

As you did this, we can begin with the fix.

Step 1: Rename HijackThis
There is probably an infection which is hiding part of the HijackThis log because it's called hijackthis.exe.
Please rename hijackthis.exe to goodscanner.exe

Step 2: Download and Run Batchfile
Please do it like this:
  • RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download mslook.bat
  • Save it to your desktop
  • Double-click mslook.bat
  • Please save the textfile that opens after running mslook.bat to your desktop
Step 3: Post logs
Please post the following logs:
  • Fresh HijackThis log (after renaming it)
  • The log from mslook.bat

Greets, John.
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John B.
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Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

ok

Unread postby wakeboarder540 » April 15th, 2007, 2:57 am

thanks john, my name is dan

sometime after we get my school computer working ill make another topic for your home computer.

I wasn't running a firewall at school cause we have a firewall over the network, apparently a really good one, but i guess it isn't good enough lol cause i caught this stupid virus thingy


oh and you mentioned windows firewall controls one way of the traffic inbound/outbound you weren't sure, i believe it only controls inbound, but not outbound

i use zone alarm on my home comp, ill download that at school aswell



since its saturday night, i wont be able to work on my computer till monday, so ill do that stuff you mentioned and ill post back on monday,

thanks a lot for your help, all of you Malware removal people are so helpful, friendly, and awesome!!!





dan
wakeboarder540
Regular Member
 
Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 15th, 2007, 5:04 am

Hi Dan,

If you've got a good firewall at school already please don't install ZoneAlarm because it may cause conflictions and angry administrators.

Greets, John.
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John B.
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Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Unread postby wakeboarder540 » April 16th, 2007, 10:41 am

here are the two logs
---------------------------------------------------------


REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state]
"system.ini"=dword:00000000
"win.ini"=dword:00000000
"bootini"=dword:00000002
"services"=dword:00000000
"startup"=dword:00000000

------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 8:41:30 AM, on 16/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\system32\PROMon.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stu13\My Documents\highjackthis\Goodscanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.malwareremoval.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - C:\WINDOWS\system32\ktlldhwg.dll
O2 - BHO: (no name) - {68218620-3D65-43F6-AD47-D38D84B5412A} - C:\WINDOWS\system32\jkkkiji.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {BDFE3622-16DB-46B2-8E16-9DDB065D9C0A} - C:\WINDOWS\system32\mllml.dll
O2 - BHO: (no name) - {E2C3F87B-1BC9-4A2F-AA56-391419E7DF5b} - C:\WINDOWS\system32\nsknmivv.dll (file missing)
O2 - BHO: (no name) - {F229A710-13C7-4D2E-8B1C-FDA1A3EC00CD} - C:\WINDOWS\system32\mlljh.dll (file missing)
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://www.cotr.bc.ca/officescan/Client ... nNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://www.cotr.bc.ca/officescan/client ... tupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://www.cotr.bc.ca/officescan/client ... /setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://www.cotr.bc.ca/officescan/client ... veCtrl.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: jkkkiji - jkkkiji.dll (file missing)
O20 - Winlogon Notify: mlljh - C:\WINDOWS\system32\mlljh.dll (file missing)
O20 - Winlogon Notify: mllml - C:\WINDOWS\system32\mllml.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
wakeboarder540
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Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 16th, 2007, 1:07 pm

Hi,

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

Greets, John.
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John B.
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Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Unread postby wakeboarder540 » April 16th, 2007, 1:34 pm

ok here are the 2 logs
----------------------------------------------

VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.4
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

Scan started at 11:18:00 AM 16/04/2007

Listing files found while scanning....

C:\WINDOWS\system32\dcelcyks.ini
C:\WINDOWS\system32\fvplkvmw.dll
C:\WINDOWS\system32\hjllm.bak1
C:\WINDOWS\system32\hjllm.ini
C:\WINDOWS\system32\inuygmqq.dll
C:\WINDOWS\system32\ktlldhwg.dll
C:\WINDOWS\system32\mlljh.dll
C:\WINDOWS\system32\mllml.dll
C:\WINDOWS\system32\rkdnjqbb.dll
C:\WINDOWS\system32\skyclecd.dll
C:\WINDOWS\system32\xmpftjen.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\dcelcyks.ini
C:\WINDOWS\system32\dcelcyks.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\hjllm.bak1
C:\WINDOWS\system32\hjllm.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hjllm.ini
C:\WINDOWS\system32\hjllm.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\inuygmqq.dll
C:\WINDOWS\system32\inuygmqq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ktlldhwg.dll
C:\WINDOWS\system32\ktlldhwg.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\mllml.dll
C:\WINDOWS\system32\mllml.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rkdnjqbb.dll
C:\WINDOWS\system32\rkdnjqbb.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\skyclecd.dll
C:\WINDOWS\system32\skyclecd.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\xmpftjen.dll
C:\WINDOWS\system32\xmpftjen.dll Has been deleted!

Performing Repairs to the registry.
Done!


----------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 11:34:44 AM, on 16/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stu13\My Documents\highjackthis\Goodscanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.malwareremoval.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - C:\WINDOWS\system32\ktlldhwg.dll (file missing)
O2 - BHO: (no name) - {68218620-3D65-43F6-AD47-D38D84B5412A} - C:\WINDOWS\system32\jkkkiji.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {BDFE3622-16DB-46B2-8E16-9DDB065D9C0A} - C:\WINDOWS\system32\mllml.dll (file missing)
O2 - BHO: (no name) - {E2C3F87B-1BC9-4A2F-AA56-391419E7DF5b} - C:\WINDOWS\system32\nsknmivv.dll (file missing)
O2 - BHO: (no name) - {F229A710-13C7-4D2E-8B1C-FDA1A3EC00CD} - C:\WINDOWS\system32\mlljh.dll (file missing)
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://www.cotr.bc.ca/officescan/Client ... nNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://www.cotr.bc.ca/officescan/client ... tupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://www.cotr.bc.ca/officescan/client ... /setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://www.cotr.bc.ca/officescan/client ... veCtrl.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: jkkkiji - jkkkiji.dll (file missing)
O20 - Winlogon Notify: mlljh - C:\WINDOWS\system32\mlljh.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
wakeboarder540
Regular Member
 
Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 16th, 2007, 1:49 pm

Hi,

It's the first time in my life that VundoFix was able to get all the files without any help, lucky you ;)

Please copy the fix to Notepad/Word, or print it, because you won't always have internet access!

Step 1: Remove bad HijackThis entries
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - C:\WINDOWS\system32\ktlldhwg.dll (file missing)
    O2 - BHO: (no name) - {68218620-3D65-43F6-AD47-D38D84B5412A} - C:\WINDOWS\system32\jkkkiji.dll (file missing)

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {BDFE3622-16DB-46B2-8E16-9DDB065D9C0A} - C:\WINDOWS\system32\mllml.dll (file missing)
    O2 - BHO: (no name) - {E2C3F87B-1BC9-4A2F-AA56-391419E7DF5b} - C:\WINDOWS\system32\nsknmivv.dll (file missing)
    O2 - BHO: (no name) - {F229A710-13C7-4D2E-8B1C-FDA1A3EC00CD} - C:\WINDOWS\system32\mlljh.dll (file missing)

    O20 - Winlogon Notify: jkkkiji - jkkkiji.dll (file missing)
    O20 - Winlogon Notify: mlljh - C:\WINDOWS\system32\mlljh.dll (file missing)

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
Step 2: Configure AVG Anti-Spyware
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
IMPORTANT! Do not scan yet with AVG Anti-Spyware! We will do this later.

Step 3: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Step 4: Boot into Safe Mode
Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
Step 5: Run AVG Anti-Spyware
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Step 6: Reboot
Your computer will automatically switch to normal mode.

Step 7: Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnarable for infections.
Please download the newest version here:
http://www.adobe.com/uk/products/reader/

Install it, then go to Add Remove Programs and remove any older versions that may remain.

Step 8: Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java(TM) SE Runtime Environment 6u1.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
Step 9: Post logs
  • AVG AS log
  • Fresh HJT log
  • Tell me about any problems/questions you've still got

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Unread postby wakeboarder540 » April 16th, 2007, 4:01 pm

ok the avg anti spyware didnt find anything, and i couldnt save a log file because i couldnt see the button to save it, i think because of the size of the resolution while in safe mode


i did the updating of the java and acrobat reader like you said

here is the hijackthis log:


-----------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 1:57:03 PM, on 16/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Stu13\My Documents\highjackthis\Goodscanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.malwareremoval.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://www.cotr.bc.ca/officescan/Client ... nNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://www.cotr.bc.ca/officescan/client ... tupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://www.cotr.bc.ca/officescan/client ... /setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://www.cotr.bc.ca/officescan/client ... veCtrl.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
wakeboarder540
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Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 17th, 2007, 10:33 am

Hi,

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.
You can now post the log of your home topic, in another topic, or in this topic if you want to be helped by me immediately...

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
    Turn off System Restore.
    On the Desktop, right-click My Computer
    Click Properties
    Click the System Restore tab
    Check Turn off System Restore
    Click Apply, and then click OK

    Reboot.

    Turn on System Restore.
    On the Desktop, right-click My Computer
    Click Properties
    Click the System Restore tab
    Uncheck Turn off System Restore
    Click Apply, and then click OK
    NOTE: only do this ONCE, NOT on a regular basis!
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialise and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware
  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line - Anti-Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you have to be registered to post after registering just find your country room and register your complaint.
The infection you had was Vundo.

>> Here << you can see how you can help us.

May your God go with you..

John.
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John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

ok

Unread postby wakeboarder540 » April 17th, 2007, 6:42 pm

everything seems to be working great now, thank you very much!


i will post under this thread tonight, when i get home from school, then ill post the logs from HJT

the problem is mainly this:



i got a Layered Service Provider (LSP) virus and it made it so that i could not get on the internet at all, my friend gave me a fix for it and it fixed it, but then i had some more smaller internet problems later, so i just want to make sure i dont have any more LSP problems.

also my AVG anti virus picked up a virus and i quarentined it, i think its called 1444.exe


anyways ill post later tonight


thanks again John!
wakeboarder540
Regular Member
 
Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby wakeboarder540 » April 17th, 2007, 10:57 pm

heres the HJT post from my home computer that had the LSP virus and some other unknown virus's.



---------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 8:54:56 PM, on 17/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\vVX1000.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alcohol Soft\Alcohol 120\alcohol_.exe
F:\utilities\HJT\Hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.malwareremoval.com/
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {6697AFA6-1CD3-462E-AC0A-363EF8BCD102} (SyScan2 Control) - http://www.evga.com/Support/SyScan/SyScan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b47946.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
wakeboarder540
Regular Member
 
Posts: 72
Joined: March 12th, 2006, 5:06 am

Unread postby John B. » April 18th, 2007, 11:07 am

Hi,

Log looks clean. Lets see if we can find something else.

Step 1: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Step 2: Run Kaspersky Online Scan
Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      Extended (if available otherwise Standard)
    • Scan Options:
      Scan Archives Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
      Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.

Step 3: Download and Run Gmer
Download Gmer to your Desktop and unzip it to your Desktop.
http://www.gmer.net/gmer.zip

Disconnect from internet and close running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double click gmer.exe.
Let the gmer.sys driver load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run scan...say Ok.
If no warning....
Click the rootkit tab
To the right of the program you will see a bunch of boxes that have been checked... leave everything checked. Then click the Scan button. Wait for the scan to finish.
Once done click the Copy button.
Open Notepad and hit ctrl+v to paste the log. Save the log to your desktop please.

Step 4: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply, together with the Kaspersky log and the Gmer log.

Greets, John.
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John B.
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