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trojan horse downloader generic2.MUZ

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trojan horse downloader generic2.MUZ

Unread postby dazzlingat32 » March 14th, 2007, 6:17 pm

i have being trying to sort a friends(not computer literate) laptop for him despite my best efforts ive removed 12 viruses 500 + bits of spyware i cant get rid of this trojan.avg detects it and heels it but it returns after each boot.im not clever enough to edit the registry so was hoping you guys could help ive included a highjack this log. so far ive used avg spybot and adaware all with latest defenitions to no avail and there does not appear to be a removal tool for this trojan anywhere. many thanks for any help you can provide. darren

Logfile of HijackThis v1.99.1
Scan saved at 21:57:12, on 14/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\AOL\1165951415\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\?ymbols\r?ndll.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A2E955B0-9A7E-BFFF-7C02-CA891E0C31C3} - C:\WINDOWS\system32\qvfajqa.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {D7C43A1C-C534-44A1-884B-33A3CF7E5FC4} - C:\Program Files\Messenger\nihy.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1165951415\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [rfro] C:\Program Files\Common Files\rfro\rfrom.exe
O4 - HKCU\..\Run: [Lqslwnz] C:\Program Files\Common Files\?ymbols\r?ndll.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?330474028f18426ca78681cb63110e40
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?330474028f18426ca78681cb63110e40
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
dazzlingat32
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Posts: 14
Joined: September 1st, 2005, 6:36 pm
Location: england
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Unread postby Navigator » March 14th, 2007, 8:19 pm

Hello darren....welcome to Malware Removal!

Your friend has some problems with his system....but then again, you and he know that! ;) Your friends Java version is way out of date, there are additionally multiple out of date Java versions likely on the machine which is a security risk. We will fix that in a bit.

You also need to inform your friend that he has LimeWire, a P2P/file sharing programs installed on his computer. P2p apps like it are the largest source of malware we see....some come bundled with malware, others invite it along in the shared files! He'll be doing himself a favor removing it.

References for the risk of these programs are here: http://www.microsoft.com/windows/ie/com ... ction.mspx here: http://www.techweb.com/wire/160500554 and here: http://www.internetworldstats.com/articles/art053.htm

I would recommend that he uninstall LimeWire, however that choice is up to him. If he chooses to remove this programs, he can do so via Control Panel >> Add or Remove Programs.


To get started cleaning, I need you to do a few things for me first...

1. There is a file I'd like to get analyzed:

    C:\Program Files\Common Files\rfro\rfrom.exe


Just to be safe, go to this site below and have it scan it:

Jotti virus scan

Use the Browse button at Jotti, then navigate to the file's location on your hard drive and submit it for analysis.

Let me know the results.

2. Open HijackThis, click Open Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.


Post back with the Jotti file analysis and the HJT uninstall list and then we can continue....
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby dazzlingat32 » March 15th, 2007, 5:18 am

thanks for helping navigator


inside the folder c:\programfiles\commonfiles\rfro was another folder called rfrod not
the expected rfrom.exe as highjack this said i dont know why it should be different. inside
that folder were 2 files one called class barrel which showed up without any threats on
the scan the other called vocabulary which gave the results below.



Scan taken on 15 Mar 2007 08:52:00 (GMT)
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Adware.Sqwire.A
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found Adware/Sqwire
Kaspersky Anti-Virus Found nothing
NOD32 Found Win32/TrojanDownloader.TSUpdate.J
Norman Virus Control Found nothing
Panda Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing


here are the results for hijackthis

Acronis True Image
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 6.0.1
Agere Systems AC'97 Modem
ALPS Touch Pad Driver
AOL Coach Version 1.0(Build:20040229.1 uk)
AOL Connectivity Services
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVG Free Edition
Broadcom 802.11 Driver
Companion wizard
Diskeeper 2007 Pro Premier
Google Desktop
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB912475)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
InterVideo WinDVD
iolo technologies' System Mechanic 5 Professional
iPod for Windows 2005-03-23
iPod for Windows 2006-03-23
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
LimeWire 4.10.9
MediaTickets by OIN
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 6.0 Parser (KB927977)
PCI 1620 Cardbus Controller and Software
Quick Launch Buttons 4.20 E1
QuickTime
RealPlayer Basic
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
RecordNow!
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Smart Menus (Windows Live Toolbar)
Sonic Update Manager
SoundMAX
Spybot - Search & Destroy 1.4
Tabbed Browsing (Windows Live Toolbar)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Viewpoint Media Player
Windows Communication Foundation
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885295
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinZip

many thanks again darren
dazzlingat32
Active Member
 
Posts: 14
Joined: September 1st, 2005, 6:36 pm
Location: england

Unread postby Navigator » March 15th, 2007, 6:39 pm

dazzlingat32 wrote:thanks for helping navigator



No problem darren.... ;)

Has your friend decided to keep LimeWire? As I said, it is up to him, but I recommend removing it...if he wants to keep it, then leave out the uninstall of LimeWire from the fix below....

You may want to print out a copy of these instructions before proceding as later you will be in safe mode and this page will be unavailable to you:

1. First download AVG anti-spyware (previously Ewido) from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG anti-spyware, Do Not run a scan just yet, we will shortly.

2. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Save it to your desktop, we will use it later.


3. Please re-open HiJackThis and choose scan only. Check the boxes next to all the entries listed below.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {A2E955B0-9A7E-BFFF-7C02-CA891E0C31C3} - C:\WINDOWS\system32\qvfajqa.dll
O2 - BHO: (no name) - {D7C43A1C-C534-44A1-884B-33A3CF7E5FC4} - C:\Program Files\Messenger\nihy.dll (file missing)
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKCU\..\Run: [rfro] C:\Program Files\Common Files\rfro\rfrom.exe
O4 - HKCU\..\Run: [Lqslwnz] C:\Program Files\Common Files\?ymbols\r?ndll.exe


Now close all windows other than HiJackThis, then click Fix Checked.

4. Reboot into safe mode by restarting your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

5. Please remove these entries from Add/Remove Programs in the Control Panel(if present). Click start>>control panel>>add/remove programs:

J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2_03
LimeWire 4.10.9
MediaTickets by OIN<==let me know if this program is not in the uninstall list, or it will not uninstall, in your next post


6. Please delete these folders using Windows Explorer(if present):
  • Click Start>>All Programs>>Accessories>>Windows Explorer
  • Navigate to the listed folders, then right-click to select them and click delete


C:\Program Files\ipwins\ipwins.exe
C:\Program Files\Common Files\rfro
C:\Program Files\Common Files\?ymbols


7. Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

8. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG and reboot your system back into Normal Mode.

9. Update Java
  • Download the latest version of Java Runtime Environment (JRE) 6.<== scroll down the list to find THIS entry
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Install latest Java Version:
  • From your desktop, double-click on jre-6-windows-i586.exe to install the newest version.


10. Post the results of the AVG Antispyware scan and a new HJT log for me to review...
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Unread postby dazzlingat32 » March 16th, 2007, 10:47 am

Navigator that seems to have worked a treat avg cant find a virus now. had a couple of problems but just minor i think. could not uninstall java from laptop in safe mode it wouldnt let me,so had to do it normally before instaling jre 6. only other thing of note avg antispyware could not quarantine some files as they were emmbeded in others so i got it to quarantine the whole file hope that was right. ive enclosed the 2 reports you wanted below but everything seems fine. i have not uninstalled limewire but will recommend he does so. thanks again darren.


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 13:19:09 16/03/2007

+ Scan result:



C:\Documents and Settings\All Users\Application Data\AutoSearch.dll -> Adware.AutoSearch : Cleaned with backup (quarantined).
C:\InstallerC.exe/AutoSearch.dll -> Adware.AutoSearch : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe -> Adware.ClickSpring : Cleaned with backup (quarantined).
C:\WINDOWS\system32\crunner\cproc.exe.config -> Adware.Clickspring : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Companion Wizard\WapCHK.dll -> Adware.Companion : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Companion Wizard\WapCHK{523C9F25-056F-4DE5-86EB-FB8A0E090713}.dll -> Adware.Companion : Cleaned with backup (quarantined).
C:\HijackThis\backups\backup-20070316-114638-798.dll -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{39FA595A-ED1A-478D-B27C-C27DCB27A89A}\RP175\A0188171.dll -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\Program Files\Common Files\misc002\DXC.exe -> Adware.SurfSide : Cleaned with backup (quarantined).
C:\Program Files\iolo\System Mechanic 5 Professional\Undo\Manual\{FD4199F3-4E92-47B6-8280-377867A740E6}\{2B07A947-084F-4753-A748-CD09093A9497}.tmp/{2B07A947-084F-4753-A748-CD09093A9497}.tmp -> Adware.SurfSide : Cleaned with backup (quarantined).
C:\Program Files\iolo\System Mechanic 5 Professional\Undo\Manual\{FD4199F3-4E92-47B6-8280-377867A740E6}\{7A05308E-EB8F-499A-A60B-718BAF49DD02}.tmp/{7A05308E-EB8F-499A-A60B-718BAF49DD02}.tmp -> Adware.SurfSide : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Companion Wizard\compwiz.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\WINDOWS\Downloaded Program Files\313133352D2D2D.exe -> Downloader.Adload.gd : Cleaned with backup (quarantined).
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\313133352D2D2D.exe -> Downloader.Adload.gd : Cleaned with backup (quarantined).
C:\Program Files\Common Files\cloader\32vegas\logos\cloader_idrpr.exe -> Downloader.Agent.c : Cleaned with backup (quarantined).
C:\WINDOWS\system32\crunner\crunner.exe -> Downloader.Agent.c : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{39FA595A-ED1A-478D-B27C-C27DCB27A89A}\RP175\A0188175.exe -> Downloader.Purit.co : Cleaned with backup (quarantined).
C:\Documents and Settings\Sarah Ann Dixon\Local Settings\Temporary Internet Files\Content.IE5\LH2TRXX4\!update-4295[1].0000 -> Downloader.PurityScan.co : Cleaned with backup (quarantined).
C:\WINDOWS\Αdobe\lsass.exe -> Downloader.PurityScan.dr : Cleaned with backup (quarantined).
C:\WINDOWS\Downloaded Program Files\UWAS6_0001_N91M1508NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.o : Cleaned with backup (quarantined).
C:\WINDOWS\system32\wapisvsu.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\srvuvqswmf.exe -> Trojan.VB.tg : Cleaned with backup (quarantined).


::Report end



Logfile of HijackThis v1.99.1
Scan saved at 13:55:43, on 16/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\AOL\1165951415\ee\AOLSoftware.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\AOL Companion\companion.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1165951415\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?330474028f18426ca78681cb63110e40
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?330474028f18426ca78681cb63110e40
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
dazzlingat32
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Posts: 14
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Location: england

Unread postby Navigator » March 16th, 2007, 3:52 pm

That HJT log is clean.....good job! How is the computer running now?

Let's do one online scan to check for anything else:



1. Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.


Post the contents of the ActiveScan report and let me know of any problems the computer may be having....if none, we can then hopefully finish up!
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Unread postby dazzlingat32 » March 16th, 2007, 7:38 pm

Navigator virus scan found nothing at all and the computer is running very well i think its safe to assume youve sorted it. thank you very much for your help its greatly appreciated by myself. now all i have to do is get my friend to run regular maintenance that will probably be a harder job than this one thanks again darren
dazzlingat32
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Posts: 14
Joined: September 1st, 2005, 6:36 pm
Location: england

Unread postby Navigator » March 16th, 2007, 7:43 pm

Hey darren...that's great to hear!

You should do the system restore directions below to remove old infected restore points. Then you can provide your friend the information below to better protect his computer going forward....Good Luck!


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • THIS IS IMPORTANT! - If you are using Windows XP then you should reset system restore to make sure there are no infected files found in a restore point and that you have a clean restore point should you need one!

    Now let's reset your restore points.

    Click Start Menu >> All Programs >> Accessories >> System Tools >> SystemRestore

    Press OK. Choose 'Create a Restore Point' then Next. Name it and press 'Create' then when the confirmation screen shows the restore point has been created click 'Close'.

    Next go to Start Menu >> Run, then type:

    cleanmgr


    click OK, when Disk Cleanup opens go to the 'More Options' tab and press 'Cleanup' on the system restore area which will remove all the restore points except the one we just created. To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy- Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd for Zoned Out - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • ATF Cleaner by Atribune. This program is for XP and Windows 2000 only. ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface. The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein. These are excellent reads too: I'm not pulling your leg and Malware: Preventing the Infection



Remember...be careful out there!
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Unread postby NonSuch » April 3rd, 2007, 3:20 am

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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