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Would you look at this one please

Unread postby kenrapson » June 13th, 2005, 6:14 pm

Logfile of HijackThis v1.99.1
Scan saved at 23:12:47, on 13/06/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\3B Software\3B Ad Blocker Pro\AdBlocker.exe
C:\Program Files\Ahead\InCD\InCD.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
E:\Program Files\a2\a2guard.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
E:\Program Files\ScanSoft\PaperPort\Config\Ereg\REMIND32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Prog downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AKHelper.HelperBHO - {911C4A8E-0F75-4B83-BEB9-02BDDF29D11E} - C:\Program Files\3B Software\3B Ad Blocker Pro\AKHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Ad Blocker Pro Toolbar - {28BC2EC4-5EAD-45E1-9F9F-82CD5E293601} - C:\Program Files\3B Software\3B Ad Blocker Pro\AKToolbar.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [AdBlocker] C:\Program Files\3B Software\3B Ad Blocker Pro\AdBlocker.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] scvhost.exe
O4 - HKCU\..\Run: [Internet2 Optimizer] wkfix.exe
O4 - HKCU\..\Run: [KYK Control Settings] KYSVCXD.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [a²] "e:\Program Files\a2\a2guard.exe"
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [PPWebCap] e:\PROGRA~1\ScanSoft\PAPERP~2\PPWebCap.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = E:\Program Files\ScanSoft\PaperPort\Config\Ereg\REMIND32.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C632E81-F8D4-44F8-BF3D-A068046E6D5B}: NameServer = 80.225.248.178 80.225.248.186
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
kenrapson
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Posts: 3
Joined: June 10th, 2005, 6:09 pm
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Unread postby wng_z3r0 » June 13th, 2005, 6:18 pm

Hi! :)
I go by wng_z3r0 here. I would be glad to help you with your computer problems.
HijackThis logs take awhile to research. Please be patient with me. I know that you want your problems solved quicky, and I will work hard to help you.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.

If you can do those two things, everything should go smoothly :D

wng

EDIT:
what drive is the d: drive?
Is it a CD drive? if so, you MUST save HijackTHis to the hard drive before continuing
Last edited by wng_z3r0 on June 13th, 2005, 6:54 pm, edited 1 time in total.
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wng_z3r0
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Posts: 4282
Joined: March 6th, 2005, 8:22 pm

Unread postby wng_z3r0 » June 13th, 2005, 6:52 pm

You are running 2 anti virus programs: AVG and EWIDO
Please choose one of them and uninstall the other.


Please download the following programs:
Note: don't run them yet! There is an order we need to follow

CWShredder
Rbot remover


Now, please print these instructions. Then close all programs (especially your internet browser!!)
I am going to provide an optional removal for Download Accelrator Plus. It is considered optional for this reason:
It displays popups even while the program isn't running.

Please use your best judgement in deciding if you want to keep this program on your computer or not. If you decide to keep the program, ignore all references in my fix where I have you remove this program.
NOTE: If this is the paid version, there are no popups
To remove DAP, go to start->control panel->add/remove programs->remove Download Accelerator Plus (DAP)

Please double click on HijackThis
Click on: Open the Misc Tools section
Click Delete an NT service
Paste this into the box:
Sound Service
Hit ok.
Exit HIjackThis

Doubleclick on HijackThis and open it up again.
Then click on the button that says run a system scan
Then place a check next to the following items and click "fix"

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AKHelper.HelperBHO - {911C4A8E-0F75-4B83-BEB9-02BDDF29D11E} - C:\Program Files\3B Software\3B Ad Blocker Pro\AKHelper.dll
>>optional>>O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] scvhost.exe
O4 - HKCU\..\Run: [Internet2 Optimizer] wkfix.exe
O4 - HKCU\..\Run: [KYK Control Settings] KYSVCXD.EXE
>>optional>>O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
>>optional>>O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe




Then run CWshredder and the Rbot tool.

Then,We need to do a search. Start | Search | For Files and Folders.
Expand Search Options, check Advanced Options, check Search system folders, Search hidden files and folders, and Search Subfolders.
Paste this into the Search for files and folders named box:

* KYSVCXD.EXE
* wkfix.exe
* scvhost.exe

If any of these files are found please delete them.

Post a new HJT log when done.
wng
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wng_z3r0
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Posts: 4282
Joined: March 6th, 2005, 8:22 pm

Would you look at this one please

Unread postby kenrapson » June 14th, 2005, 6:47 am

Logfile of HijackThis v1.99.1
Scan saved at 10:29:49, on 14/06/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\3B Software\3B Ad Blocker Pro\AdBlocker.exe
C:\Program Files\Ahead\InCD\InCD.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
E:\Program Files\a2\a2guard.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
E:\Program Files\ScanSoft\PaperPort\Config\Ereg\REMIND32.EXE
C:\WINDOWS\System32\devldr32.exe
E:\Program Files\MWSnap\MWSnap.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
D:\Prog downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Ad Blocker Pro Toolbar - {28BC2EC4-5EAD-45E1-9F9F-82CD5E293601} - C:\Program Files\3B Software\3B Ad Blocker Pro\AKToolbar.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [AdBlocker] C:\Program Files\3B Software\3B Ad Blocker Pro\AdBlocker.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [a²] "e:\Program Files\a2\a2guard.exe"
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [PPWebCap] e:\PROGRA~1\ScanSoft\PAPERP~2\PPWebCap.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = E:\Program Files\ScanSoft\PaperPort\Config\Ereg\REMIND32.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C632E81-F8D4-44F8-BF3D-A068046E6D5B}: NameServer = 80.225.248.178 80.225.248.186
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
kenrapson
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Posts: 3
Joined: June 10th, 2005, 6:09 pm

Unread postby wng_z3r0 » June 21st, 2005, 2:36 pm

I am really sorry for the delay. I lost track of this topic.

This line needs to go with HijackThis:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm

post a new log when done.
wng
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Joined: March 6th, 2005, 8:22 pm

Unread postby Nellie2 » July 13th, 2005, 4:54 pm

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

The help you receive here is free, but you can help support this site from this link if you wish:
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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