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Help my Bro' comp -_-

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Help my Bro' comp -_-

Unread postby 408 » January 27th, 2007, 5:36 pm

Logfile of HijackThis v1.99.1
Scan saved at 1:29:12 PM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
c:\windows\system\hpsysdrv.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
408
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Posts: 47
Joined: January 27th, 2007, 5:22 pm
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Unread postby Nexus7 » January 28th, 2007, 10:54 am

408,

Welcome to MalWare Removal! My name is David, and I'll be assisting you with your computer problems. As an Undergrad, all my fixes will be checked by an expert before I post them for you, so please be patient with any perceived delays. Now and until we're finished, please:
  • Do only as I tell you to do, and don't follow instructions at another site or thread
  • Ask if anything at all seems unclear
  • Keep me informed of any noticeable changes to your system
Do this, and we'll have your computer fixed in no time! :D

I'll post back to you as soon as my instructions are OK'ed. In the meantime, could you please tell me what sort of problems you are experiencing?
User avatar
Nexus7
Regular Member
 
Posts: 919
Joined: December 21st, 2005, 4:17 am
Location: Corbin, KY

Unread postby Nexus7 » January 28th, 2007, 12:50 pm

408,

I don't see anything malicious in your HijackThis log. What sorts of problems are you experiencing?

Let's go ahead and take a slightly deeper look...

Make an Uninstall List Using HJT
To access the Uninstall Manager, please do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply, along with another HijackThis log, and a description of what problems you are experiencing.

Thanks!
User avatar
Nexus7
Regular Member
 
Posts: 919
Joined: December 21st, 2005, 4:17 am
Location: Corbin, KY

Unread postby 408 » January 28th, 2007, 3:12 pm

Well, my Bro' told me his account that this game he plays, was hacked, he didn't give out his password to anybody, so I knew that there is a key logger on his computer. So, I was told to come to your forums, and that you guys would help me find the source and delete it on his comp or so. . . .

Adobe Reader 7.0.5
CC_ccProxyExt
ccCommon
ccPxyCore
Compaq Connections (remove only)
Customer Experience Enhancement
Data Fax SoftModem with SmartCP
Easy Internet Sign-up
Guild Wars
High Definition Audio Driver Package - KB888111
HijackThis 1.99.1
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
HP Boot Optimizer
HP DVD Play 2.1
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Software Update
HP Support Overview
HP Web Helper
J2SE Runtime Environment 5.0 Update 6
LiveUpdate 3.0 (Symantec Corporation)
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft Money 2006
Microsoft Office Standard Edition 2003 60 days trial
Microsoft Works
MSRedist
My HP Games
Netscape Browser (remove only)
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
NVIDIA Drivers
PC-Doctor 5 for Windows
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
RealPlayer
Realtek High Definition Audio Driver
Remove WeatherBug Installer
Rhapsody
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Sonic Express Labeler
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPBBC
Symantec KB-DocID:2003093015493306
Update for Windows XP (KB912945)
WildTangent Web Driver
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Yahoo! Toolbar for Internet Explorer




Logfile of HijackThis v1.99.1
Scan saved at 11:12:06 AM, on 1/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
C:\Program Files\Steam\Steam.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\windows\system\hpsysdrv.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
408
Regular Member
 
Posts: 47
Joined: January 27th, 2007, 5:22 pm

Unread postby 408 » January 29th, 2007, 10:18 pm

How much longer do I have to wait for an reply D; , sorry for the rudeness, but was just wondering 'cause I see everyone else getting replies except for me. . . .
408
Regular Member
 
Posts: 47
Joined: January 27th, 2007, 5:22 pm

Unread postby Nexus7 » January 30th, 2007, 9:09 pm

408,

First, I want to apologize for keeping you waiting. Your log required a lot of study because, so far, you have no obvious signs of infection. (Also, it's just been a very busy day -- once again, I'm sorry if it's been inconvenient). Don't forget that I have to get my fixes OK'ed first, too. With this in mind, it's time to dig a little deeper. Three scans of various types follow; make sure to do them ALL!

Run Kaspersky Online Scanner
Please do an online scan with Kaspersky Online Scanner - click here.

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Search for Malware with ComboFix
Download Combofix abd save it to your Desktop. Double click combofix.exe & follow the prompts. When finished, it will produce a log for you. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall



Search for Rootkits with GMER
Download GMER to your Desktop and unzip it to your Desktop.
  • Disconnect from internet and close running programs.
    There is a small chance this application may crash your computer, so save any work you have open
  • Double click gmer.exe.
  • Let the gmer.sys driver load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run scan...say Ok.
  • If no warning....
    • Click the rootkit tab
    • To the right of the program you will see a bunch of boxes that have been checked... leave everything checked.
    • Then click the Scan button. Wait for the scan to finish.
  • Once done click the Copy button.
  • Open Notepad and hit ctrl+v to paste the log. Save the log to your Desktop.


After the scans finish, post-back with the Kaspersky, WinPFind, and GMER logs, along with a new HJT log. If the logs will not fit in a single post (and they won't), please split them over several replies. Thanks! :)

~ David
User avatar
Nexus7
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Joined: December 21st, 2005, 4:17 am
Location: Corbin, KY

Unread postby 408 » January 30th, 2007, 11:41 pm

It's no biggie David, and I'll get your logs ASAP
408
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Posts: 47
Joined: January 27th, 2007, 5:22 pm

Unread postby 408 » January 31st, 2007, 1:33 am

It wont let me save as the Kaspersky Online Scanner report, what should I do? Should I try another scan?
408
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Posts: 47
Joined: January 27th, 2007, 5:22 pm

Unread postby Nexus7 » January 31st, 2007, 1:53 pm

Go ahead and post the other 3 logs (including the new HJT log) -- we'll see what those reveal, and take it from there.
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Nexus7
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Posts: 919
Joined: December 21st, 2005, 4:17 am
Location: Corbin, KY

Unread postby 408 » February 11th, 2007, 5:12 pm

I am real sorry it took me so long to reply back, but I was out for a week or so, and haven't come back to my bros house 'till today. But anyways, here the logs you wanted. Also, I'll get you that Kaspersky log in an hour or so, but here's the rest of them.

GMER

GMER 1.0.12.12011 - http://www.gmer.net
Rootkit scan 2007-01-31 14:45:32
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.12 ----

SSDT 83D59748 ZwAlertResumeThread
SSDT 83D70748 ZwAlertThread
SSDT 83B61648 ZwAllocateVirtualMemory
SSDT 83FE7108 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwCreateKey
SSDT 83D50748 ZwCreateMutant
SSDT 83B94648 ZwCreateThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwDeleteKey
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwDeleteValueKey
SSDT 840980C0 ZwFreeVirtualMemory
SSDT 83D67748 ZwImpersonateAnonymousToken
SSDT 83D42748 ZwImpersonateThread
SSDT 841060E8 ZwMapViewOfSection
SSDT 83D4E748 ZwOpenEvent
SSDT 83D60748 ZwOpenProcessToken
SSDT 83D76748 ZwOpenThreadToken
SSDT 83AB8648 ZwQueryValueKey
SSDT 840121B8 ZwResumeThread
SSDT 83D79748 ZwSetContextThread
SSDT 83D6A748 ZwSetInformationProcess
SSDT 83D57748 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwSetValueKey
SSDT 83D4F748 ZwSuspendProcess
SSDT 83D6B748 ZwSuspendThread
SSDT 83D61748 ZwTerminateProcess
SSDT 83D71748 ZwTerminateThread
SSDT 83D6C748 ZwUnmapViewOfSection
SSDT 83B55648 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.12 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 235C 80501060 8 Bytes [ 48, 97, D5, 83, 48, 07, D7, ... ]
.text ntkrnlpa.exe!ZwCallbackReturn + 26BC 805013C0 8 Bytes [ 48, A7, D6, 83, 48, 77, D5, ... ]
.text ntkrnlpa.exe!ZwCallbackReturn + 2720 80501424 8 Bytes [ 48, F7, D4, 83, 48, B7, D6, ... ]
.text ntkrnlpa.exe!ZwCallbackReturn + 2730 80501434 8 Bytes [ 48, 17, D6, 83, 48, 17, D7, ... ]

---- EOF - GMER 1.0.12 ----



COMBO FIX

"Compaq_Owner" - 07-01-31 14:27:24 Service Pack 2
ComboFix 07.01.30 - Running from: "C:\Documents and Settings\Compaq_Owner\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-12-31 to 2007-01-31 ))))))))))))))))))))))))))))))))))


2007-01-30 19:56 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-01-30 19:56 <DIR> d-------- C:\WINDOWS\LastGood
2007-01-27 13:26 <DIR> d-------- C:\Program Files\HijackThis
2007-01-06 10:38 <DIR> dr-hs---- C:\cmdcons
2007-01-06 10:38 <DIR> d-------- C:\WINDOWS\setupupd
2007-01-03 16:17 <DIR> d-------- C:\Program Files\Guild Wars
2007-01-03 16:09 <DIR> d-------- C:\DOCUME~1\COMPAQ~1\WINDOWS
2007-01-03 16:09 <DIR> d-------- C:\DOCUME~1\COMPAQ~1\Application Data\Symantec
2007-01-03 16:09 <DIR> d-------- C:\DOCUME~1\COMPAQ~1\Application Data\Real
2007-01-03 16:09 <DIR> d-------- C:\DOCUME~1\COMPAQ~1\Application Data\Intuit
2007-01-03 12:34 <DIR> dr-hs---- C:\WINDOWS\system32\dllcache


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-31 11:31 -------- d-------- C:\Program Files\mozilla firefox
2007-01-29 17:40 -------- d-------- C:\Program Files\Common Files\symantec shared
2007-01-29 16:58 -------- d-------- C:\Program Files\norton internet security
2007-01-28 14:16 -------- d-------- C:\Program Files\steam
2007-01-27 08:50 48776 --a------ C:\WINDOWS\system32\s32evnt1.dll
2007-01-27 08:50 115000 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-01-27 08:50 -------- d-------- C:\Program Files\symantec
2007-01-26 15:26 -------- d-------- C:\Program Files\world of warcraft
2007-01-16 19:03 -------- d-------- C:\Program Files\Common Files\blizzard entertainment
2007-01-06 10:39 -------- d-------- C:\Program Files\pc-doctor 5 for windows
2007-01-03 16:13 -------- d---s---- C:\DOCUME~1\COMPAQ~1\Application Data\microsoft
2006-12-21 16:02 122546 --a------ C:\DOCUME~1\COMPAQ~1\Application Data\cosmos prefs
2006-12-21 12:24 -------- d-------- C:\DOCUME~1\COMPAQ~1\Application Data\mozilla
2006-12-20 21:10 -------- d-------- C:\Program Files\divx
2006-12-17 10:38 -------- d-------- C:\Program Files\support.com
2006-12-09 13:43 -------- d-------- C:\DOCUME~1\COMPAQ~1\Application Data\ventrilo
2006-12-09 13:40 -------- d-------- C:\Program Files\ventrilo
2006-12-09 13:38 -------- d-------- C:\Program Files\Common Files\wise installation wizard


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"ftutil2"="rundll32.exe ftutil2.dll,SetWriteCacheMode"
"RTHDCPL"="RTHDCPL.EXE"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
@=""
"PCDrProfiler"=""
"ccApp"="\"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"HPBootOp"="\"C:\\Program Files\\Hewlett-Packard\\HP Boot Optimizer\\HPBootOp.exe\" /run"
"Reminder"="\"C:\\Windows\\Creator\\Remind_XP.exe\""
"HP Software Update"=hex(2):43,3a,5c,50,72,6f,67,72,61,6d,20,46,69,6c,65,73,5c,\
48,50,5c,48,50,20,53,6f,66,74,77,61,72,65,20,55,70,64,61,74,65,5c,48,50,77,\
75,53,63,68,64,32,2e,65,78,65,00

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0


[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{4665c387-9b6e-11db-86de-806d6172696f}]
Shell\AutoRun\command C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480
*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Easy Internet Sign-up.job
C:\WINDOWS\tasks\HPCeeSchedule.job
C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Compaq_Owner.job
C:\WINDOWS\tasks\Warranty Reminder 11 month.job

Completion time: 07-01-31 14:29:33


HIJACKTHIS LOG

Logfile of HijackThis v1.99.1
Scan saved at 1:05:53 PM, on 2/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
408
Regular Member
 
Posts: 47
Joined: January 27th, 2007, 5:22 pm

Unread postby 408 » February 11th, 2007, 6:32 pm

Okay, here is the Kaspersky log. Hope you find out the problem.

KASPERSKY

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, February 11, 2007 2:29:42 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 11/02/2007
Kaspersky Anti-Virus database records: 266829
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 81662
Number of viruses found: 1
Number of infected objects: 1 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:20:52

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-02-11_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\cert8.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\history.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\key3.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\parent.lock Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\6ta8ys9w.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\MSHist012007021120070212\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Compaq_Owner\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Compaq_Owner\UserData\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\hp\bin\KillWind.exe Infected: not-a-virus:RiskTool.Win32.PsKill.p skipped
C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
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408
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Unread postby Nexus7 » February 12th, 2007, 2:29 pm

408,

Right now, I still see no evidence of malware in any of your logs. Perhaps we can try and figure this out:

1) What game was your brother's account on?

2) Were any security settings (ie firewalls) changed to allow for the game to function?

3) How did your brother come to realize he'd been hacked?

4) What did your brother's password consist of? (a word, random letters, random letters/numbers/symbols, etc.)

Hopefully this can clear-up things a bit more.

Regards,
David
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Nexus7
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Joined: December 21st, 2005, 4:17 am
Location: Corbin, KY

Unread postby 408 » February 13th, 2007, 10:25 pm

Now lets see . . . .

1)If I am right, the game he plays is World of Warcraft

2)Nope, no security settings were changed, as far as I know, but I highly doubt it though. (I think though when you install the game or, start it up to acess the internet, his Firewall had asked if he should allow it or not, and of course he did, in order to play, but I think that has nothing to do with it of course . . . .)

3)Well he came to realize it by, I guess ALL of his characters items were gone, and he was locked out of his own account; this has happend three or so, times before.

4)Since he had got hacked more than three times, he had multiple passwords, but all of them were 6+ characters words, and along with 3+ numbers. EX: square666 (If this is what you mean)
408
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Unread postby Nexus7 » February 14th, 2007, 3:22 pm

408,

While there is no way to say for certain how your brother's account was hacked, I can say that it was not malware, and more than likely it was something much simpler: his password.

Take a look at this page, and the guidelines for a secure password, which must:

* not contain [English Words]
* contain at least 3 [Lower-Case Letters]
* contain at least 3 [Upper-Case Letters]
* contain at least 2 [Numbers]
* contain at least 2 [Non-Alphanumerical Characters]
* be at least 8 characters in length for [Total Characters]
* be sufficiently random - [Binary Signal Entropy] greater than 300

A password like square666 passes less than half of those tests, and would take less than a day (sufficiently so) for a cracker to brute-force guess. Try the applet on the site and see if the passwords you use would suffice!

Unfortunately, I'm willing to bet that a weak password was all it took to clean-out your brother's account. Consider it a lesson well-learned, especially when it could've been a PayPal account, bank or credit card site, etc...

Is there anything else that remains a bit hazy and you would like clarified? Just let me know, and tell your brother to use a password that satisfies all the above conditions!

Regards,
David
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Unread postby 408 » February 14th, 2007, 10:07 pm

That was never his password, that was just an example . . . .
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