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New comuter, now new problem

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New comuter, now new problem

Unread postby gdietman » January 8th, 2007, 12:20 am

I ran several free anti spy programs because of a new problem. When I go on the internet via IE (defaults to yahoo.com) I do a search for something. The 1st few results look legit, but when I click on them it sends me to several different generic search pages 1st instead of the address (web page) shown. I haven't been doing anything different except trying Second Life recently. Here is my report from HiJackthis:
Logfile of HijackThis v1.99.1
Scan saved at 10:09:54 PM, on 1/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\rsvp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\OWNER~1.GRE\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resourc ... se8460.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6510C2E6-B777-4937-96FF-42D124B183C1}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{809F361A-A2A3-488E-A517-3BDCB888CF2E}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{CCC0E65F-484F-480C-BB19-C0B846BD5ECE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Intel(R) Alert Service (AlertService) - Intel Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
gdietman
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Posts: 8
Joined: January 8th, 2007, 12:14 am
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Unread postby Mr_JAk3 » January 8th, 2007, 10:35 am

Hi and welcome to the Malware Removal Forum :)
You seem to have an infection there...

We need to make sure that HijackThis.exe is in safe location. Download HijackThis to your desktop from here

Create a new folder for HijackThis to the desktop and move HijackThis.exe into it.

At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean...

Disable SpywareDoctor's realtime protection.
  • Open Spyware Doctor
  • Click the "OnGuard" button on the left side.
  • Uncheck "Activate OnGuard".
  • Exit the program.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/l ... areout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

At the end of the fix, you may need to restart your computer again.

Finally, please post a fresh HijackThis log, along with the contents of the logfile C:\fixwareout\report.txt
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Mr_JAk3
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Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

My Report

Unread postby gdietman » January 8th, 2007, 6:56 pm

Fixwareout
Last edited 1/1/2006
Post this report in the forums please
...
Prerun check
»»»»» HKLM run and Winlogon System values
C:\WINDOWS\system32\kdapq.exe will be moved to C:\WINDOWS\temp\kdapq.ren at reboot.
»»»»» System restarted
...
Reg Entries that were deleted
...
Random Runs removed from HKLM
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»
gdietman
Active Member
 
Posts: 8
Joined: January 8th, 2007, 12:14 am

Unread postby Mr_JAk3 » January 9th, 2007, 2:16 pm

Hi again, we'll continue :)

Please download this file to your desktop -> hijackthis_sfx.exe
Doubleclick the file and click on "Unzip". When done, quit the window.

You should print these instructions or save these to a text file. Follow these instructions carefully.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Download ATF Cleaner by Atribune to your desktop.
Do NOT run yet.

==================

Go to My Computer -> C:\Program Files\HijackThis and run the file HijackThis.exe

Click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{6510C2E6-B777-4937-96FF-42D124B183C1}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{809F361A-A2A3-488E-A517-3BDCB888CF2E}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{CCC0E65F-484F-480C-BB19-C0B846BD5ECE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147

Now lets check some settings on your system.
(2000/XP) Only
In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically
Press OK twice to get out of the properties screen and reboot if it asks.
That option might not be avaiable on some systems
Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)

Restart your computer to the safe mode:
  • Restart your computer
  • Start tapping the F8 key when the computer restarts.
  • When the start menu opens, choose Safe mode
  • Press Enter. The computer then begins to start in Safe mode.

Run ATF Cleaner
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.

Download F-Secure Blacklight and save it to your desktop.

Doubleclick blbeta.exe, accept the agreement, click Scan, then click Next

You'll see a list what have been found. A log will appear to your desktop, it is named fsbl.xxxxxxx.log (xxxxxxx will be random numbers).

DON'T choose Rename if something was found!

================

When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log
- Post the contents of fsbl.xxxx.log to here (blacklight log from your desktop)
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Mr_JAk3
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Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

quick question

Unread postby gdietman » January 9th, 2007, 11:46 pm

Im new & I thought we were done. Yesterday I downloaded & installed Windows Defender from Microsoft's website. Does this change the process we started or can I continue with the instructions above? Please let me know because I don't want to mess this up.
Thanks
gdietman
Active Member
 
Posts: 8
Joined: January 8th, 2007, 12:14 am

Unread postby Mr_JAk3 » January 10th, 2007, 2:26 am

Hi :)

Don't worry. Just disable Windows Defender's realtime protection before starting with the intructions. We may enable it when we've got you cleaned.

Disable Windows Defender's realtime protection.
  • Open Windows Defender
  • Click on "Tools"
  • Click on "General Settings"
  • Scroll down to "Real-time protection options"
  • Uncheck "Turn on Real-time protection (recommended)"
  • Click "Save"
  • Exit the program.

Thank you for letting me know :)
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Mr_JAk3
MRU Teacher Emeritus
 
Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

3 new reports

Unread postby gdietman » January 10th, 2007, 8:23 pm

New HiJack This
Logfile of HijackThis v1.99.1
Scan saved at 6:20:05 PM, on 1/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rsvp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner.GREBLS\Desktop\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resourc ... se8460.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Intel(R) Alert Service (AlertService) - Intel Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe

AVG

--------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:02:45 PM 1/10/2007

+ Scan result:



C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6.tmp -> TrackingCookie.Atdmt : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7.tmp -> TrackingCookie.Doubleclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq8.tmp -> TrackingCookie.Mediaplex : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA.tmp -> TrackingCookie.Tribalfusion : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq5.tmp -> TrackingCookie.Yieldmanager : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP63\A0009316.exe -> Trojan.DNSChanger.hk : Cleaned with backup (quarantined).


::Report end

BlackLight

01/10/07 18:09:49 [Info]: BlackLight Engine 1.0.55 initialized
01/10/07 18:09:49 [Info]: OS: 5.1 build 2600 (Service Pack 2)
01/10/07 18:09:49 [Note]: 7019 4
01/10/07 18:09:49 [Note]: 7005 0
01/10/07 18:09:49 [Note]: 7006 0
01/10/07 18:09:49 [Note]: 7011 1856
01/10/07 18:09:49 [Note]: 7026 0
01/10/07 18:09:49 [Note]: 7026 0
01/10/07 18:09:54 [Note]: FSRAW library version 1.7.1021
01/10/07 18:12:12 [Note]: 7007 0

Thanks Again
gdietman
Active Member
 
Posts: 8
Joined: January 8th, 2007, 12:14 am

Unread postby Mr_JAk3 » January 11th, 2007, 7:46 am

Hi again, it is looking clean now :)
The computer is running fine ?

You don't seem to a firewall running, you must install one firewall.
NOTE: If you're using Windows XP firewall, I recommend that you install a better firewall. Windows firewall doesn't really provide enough protection.
Disable Windows firewall after installing a new firewall.


These are good (free) firewalls:Now you can enable Windows Defender again.
  • Open Windows Defender
  • Click on "Tools"
  • Click on "General Settings"
  • Scroll down to "Real-time protection options"
  • Check "Turn on Real-time protection (recommended)"
  • Click "Save"
  • Exit the program.
Now you can clean AVG's Quarantine:
  • Open AVG Anti-Spyware
  • Click Infections
  • Click Quarantine tab
  • Click Select all
  • Click Remove finally
  • Close the program
You can remove the tools we used.

Then there is a one optional removal if you want so speed up your computer:

BigFix or BigFix.exe process can be removed to free up resources without compromising system performance. BigFix or BigFix.exe can automatically download and read technical support information provided by computer and software manufacturers and other technical support experts (published in the form of Fixlet® Messages) and can automatically check your computer for bugs, configuration conflicts, and security holes. It should only be started manually as it's a resource hog. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
  • Clear your system restore
    This will clear the system restore folders from possible malware that was left behind during the cleaning process.
  • Use ATF Cleaner
    Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
  • Use Ad-Aware
    Download and install Ad-Aware. Update it and scan your computer regularly with it.
  • Use AVG Anti-Spyware
    Update it and scan your computer regularly with it.
  • Use Spybot S&D
    Download and install Spybot S&D. Update it and scan your computer regularly with it.
  • Install SpywareBlaster
    SpywareBlaster will prevent spyware from being installed.
  • Install MVPS Hosts file
    This prevents your computer from connecting to harmful sites.
  • Use Firefox browser
    Firefox is faster, safer and better browser than Internet Explorer.
  • Keep your systen up-to-date
    Visit Windows Update regularly.
  • Keep your antivirus and firewall up-to-date
    Scan your computer regularly with your antivirus.
  • Read this article by TonyKlein
    So how did I get infected in the first place?
  • Stand Up and Be Counted !
    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.


Stay clean and be safe ;)
User avatar
Mr_JAk3
MRU Teacher Emeritus
 
Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

One more Question

Unread postby gdietman » January 13th, 2007, 1:20 pm

The step to disbale BigFix is something I think I did, but now I get this message upon boot:

WARNING: Conflict with Internet Explorer 7

Microsoft recently released Internet Explorer 7 (IE 7).

BigFix has received various reports of compatibility issues with IE 7. IE 7 can prevent Fixlet messages from being displayed.

BigFix strongly recommends clicking on the link below to apply a change to BigFix that will allow it to work in conjunction with IE 7.

Important Note: When the link is clicked the following actions will occur:

BigFix will close.
A blank DOS window will open and then close.
BigFix will reopen.



Click here to resolve this issue.

Also, on final steps, I currently clean nightly with cc cleaner, have Window Defender from Microsoft running because of these is it still recommended to run & install the ATI programs? And with this BigFix, it seems more trouble than its worth, what benifit does program provide.

Again thanks for all your help!
gdietman
Active Member
 
Posts: 8
Joined: January 8th, 2007, 12:14 am

One Last Thing

Unread postby gdietman » January 13th, 2007, 1:35 pm

When I try to update my Zone Alarm Firewall it tells me to disable Google Desktop. I dont even use Google, Is all the files necessary on my computer, after doing a search folders, there are approx 30 lines of info associated with this. Can I uninstall this with no problems. It came on the computer.
gdietman
Active Member
 
Posts: 8
Joined: January 8th, 2007, 12:14 am

Unread postby Mr_JAk3 » January 14th, 2007, 2:31 am

Hi again :)

So you fixed th BigFix O4 line with HijackThis ? If you scan again with HijackThis, the O4 entry isn't visible in the log anymore ?
Do you get warnings on every reboot or was it just the one time ?

You don't have to use ATF Cleaner if you use CCleaner.

Well the benefit of BigFix....I haven't used the program.

BigFix or BigFix.exe can automatically download and read technical support information provided by computer and software manufacturers and other technical support experts (published in the form of Fixlet® Messages) and can automatically check your computer for bugs, configuration conflicts, and security holes.


But you may restart the program manually if you need it, no need for it to start automatically.

So you're trying to install ZoneAlarm and it alerts about Google Desktop/Toolbar...
If you don't use it, please see if it has an uninstaller in Control Panel -> Add/Remove programs and remove it via there first.

Removing the folder without an uninstaller leaves leftovers to the pc.

Please ask if you have any questions :)
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Mr_JAk3
MRU Teacher Emeritus
 
Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

Unread postby Mr_JAk3 » January 20th, 2007, 5:13 am

Hi gdietman :)

If you don't post back in a few days I'll assume that the problem is solved.
User avatar
Mr_JAk3
MRU Teacher Emeritus
 
Posts: 3023
Joined: April 16th, 2006, 1:52 pm
Location: Finland

Unread postby NonSuch » January 25th, 2007, 4:53 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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