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computer going really slow

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computer going really slow

Unread postby para » October 29th, 2006, 7:55 am

My computer is running really slow hijackthis says nothing is wrong:

Logfile of HijackThis v1.99.1
Scan saved at 1:37:54 PM, on 10/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Macromedia\Flash Media Server 2\FMSMaster.exe
C:\Program Files\Macromedia\Flash Media Server 2\FMSAdmin.exe
C:\Program Files\Macromedia\Flash Media Server 2\FMSEdge.exe
C:\Program Files\Macromedia\Flash Media Server 2\FMSCore.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
c:\wamp\apache2\bin\Apache.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
c:\wamp\mysql\bin\mysqld-nt.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\wamp\wampserver.exe
C:\wamp\apache2\bin\Apache.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\PROGRA~1\AVANTB~1\avant.exe
C:\Documents and Settings\paraa\Desktop\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: WampServer.lnk = C:\wamp\wampserver.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to AD Black List - C:\PROGRA~1\AVANTB~1\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\PROGRA~1\AVANTB~1\AddAllToADBlackList.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\PROGRA~1\AVANTB~1\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\PROGRA~1\AVANTB~1\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\PROGRA~1\AVANTB~1\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\PROGRA~1\AVANTB~1\Search.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Flash Media Server (FMS) (FMS) - Macromedia, Inc. - C:\Program Files\Macromedia\Flash Media Server 2\FMSMaster.exe
O23 - Service: Flash Media Administration Server (FMSAdmin) - Macromedia, Inc. - C:\Program Files\Macromedia\Flash Media Server 2\FMSAdmin.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: wampapache - Unknown owner - c:\wamp\apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



The one thing I did notice is that I have a new program running at startup namely:
\
C:\Windows\ime\imjp8_1\imjpmig.exe

C:\Windows\system32\ime\tintgnt\tintsetup.exe
I know these are supposed to help you display chinese characters but I have no need for that and I don't remember installing anything like that

and also there is a new sys on my c:\ drive pagefile.sys that weight 588 megs and that I can't get rid of (in safe-mode it is not there anymore so I can delete it)

Ideleted the registry keys I deleted the files in safe mode I ran a desinfection toold from karperski avp_remove.cmd I deleted the ime folders in safe mode but still my computer runs like crap

this has been going on for a few days now
para
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Posts: 1
Joined: October 29th, 2006, 7:32 am
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Unread postby Vino Rosso » October 31st, 2006, 2:28 pm

Hi! para and welcome to the Malware Removal forums.
My name is Vino Rosso - if it helps, you can call me Vino for short. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a little time to research and, while I complete my training, all my recommended fixes will be checked by an expert.

Please be patient and I'd be grateful if you would note the following:
  • I will working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Finally, please reply to this thread. Do not start a new topic.
Be back soon once I've had a chance to look through your log.
Thanks
Vino
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Vino Rosso
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Posts: 9024
Joined: April 24th, 2006, 8:36 am
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Unread postby Vino Rosso » November 2nd, 2006, 7:10 am

Hi para

Remember, if you can, it's worth printing these instructions out before you start.

1 - Move HijackThis
The first thing is we need to move HijackThis into its own folder as this will allow the program to backup any deletions we make with HijackThis to a safer area.
Go to your Desktop, right-click and select New > Folder > and name it HJT
Drag and drop HijackThis.exe from the Desktop on to the folder you just created (HJT)

2 - Apache and mysql
HijackThis is just one tool that we use to indicate what is happpening on your computer however it does show that you are running Apache web server software. Has the slow running problem appeared since installing Apache? Are you using this to host a web site? It's possible your web site is getting too many requests and slowing down your PC. Have you checked the various settings that can affect its speed e.g. mod_security, mod_proxy, randomness, etc?
I see that you are also running mysql/Microsoft SQL presumably as part of the hosting(?). This can also slow down your PC.
Can you shut down all aspects of the web server and SQL then re-boot your PC to see if this is what's causing the slow running and let me know what happens.

3 - Download Accelerator
You are using DAP which, though is not technically malware, it may include malware and allow it into your system. You can find safer alternatives >here<. Please uninstall DAP in the Control Panel/Add Remove programs.

4 - Silent Runners
Please download Silent Runners from >here< and save it to your Desktop.
  • Double-click the Silent Runners icon on your desktop.
  • You will see a text file appear on the desktop - it's not finished yet! Let it run - it won't appear to be doing anything.
  • Once you receive the prompt All Done!, double-click the new text file on the desktop, copy that entire log, and paste it here.
NOTE If you receive any warning message about scripts, please choose to allow the script to run.

5 - Delete Temporary Files
Please download to your Desktop ATF Cleaner by Atribune from >here<. This program is for XP and Windows 2000 only. It does not require any installation and uses minimal system resources. It is set up to clean IE, FireFox and Opera, and detects the browsers you have and greys out the other(s).

Double-click ATF-Cleaner.exe to run the program.
Under Select Files To Delete choose: Select All
If you rely on system remembered passwords, you should UNcheck Cookies.
Important Do not uncheck anything else!
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
Click the Empty Selected button.
NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

6 - Kaspersky Online Scan
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
7 - Your Questions
The one thing I did notice is that I have a new program running at startup namely:
C:\Windows\ime\imjp8_1\imjpmig.exe

C:\Windows\system32\ime\tintgnt\tintsetup.exe
I know these are supposed to help you display chinese characters but I have no need for that and I don't remember installing anything like that

It is possible that this Input Method Editor was installed due to the security settings of your browser, or even the Apache server, being too low. I note that you say you've deleted the folders which is why these entries do not appear in the HijackThis log. Further information on IME is available >here<

and also there is a new sys on my c:\ drive pagefile.sys that weight 588 megs and that I can't get rid of (in safe-mode it is not there anymore so I can delete it)

The Elder Geek's web site has an excellent explanation of the pagefile >here< that covers, among other things, its location, size, and performance.

8 - Check on status
After you have completed the above, please reboot and provide:
  • the silent runners log
  • the Kaspersky Scan report
  • a new HijackThis log
  • and a description of how your PC is behaving
Good Luck
Vino
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Posts: 9024
Joined: April 24th, 2006, 8:36 am
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Unread postby NonSuch » November 12th, 2006, 3:05 am

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