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Annoying problem

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Annoying problem

Unread postby trfcrich » October 19th, 2006, 2:51 pm

Alright guys,

This forum sorted the last malware problem I had (spyfalcon) out in no time at all about a year ago, so I'm back with a new but smaller problem! :(

Right, when I go into webpages the page loads normally and then after the page has loaded random words become hyperlinked on the page. When you click them it takes a few seconds and then a random page comes up with links to shopping type websites and stuff. Also, every now and then a new window pops up which is blank to begin with titled 'about:blank'. When it loads again a random kind of links page comes up.

I have ran ewido, spybot, and adaware personal but to no avail. I also ran a Smitrem programme I got off this site last time I had a problem but that hasn't sorted it either.

My HijackThis log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 19:37:25, on 19/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roversrearguard.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0

O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

(file missing)
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [EPSON PictureMate] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0P1.EXE /P17 "EPSON PictureMate" /O6

"USB001" /M "PictureMate"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\Freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file

O9 - Extra button: Acez.com - Download Free Screen Savers - {88E50F1D-4790-4C6B-BEE3-D54E46B6EEF6} - C:\WINDOWS\acezlink.htm

(file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -

http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -

http://tools.ebayimg.com/eps/wl/activex ... 0-3-48.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec

O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common

Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal

O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common

O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia

Shared\Service\Macromedia Licensing.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1

\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton

O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\SymantecShared\SNDSrvc.exe

Thanks in advance for any help!
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Unread postby bamajim » October 20th, 2006, 8:53 am


Welcome back to MRU, sorry for the delay. :(

I have some unplesant news for you :(

This line
    O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll

Indicates an infection that needs to be addressed as soon as possible

One or more of the identified infections is a backdoor trojan. This LINK

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.

thanks bamajim
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Unread postby trfcrich » October 20th, 2006, 9:13 am

Ouch, that ain't good news. I'm at Uni at the moment so am on a clean PC. Will attempt to re-install when I get home.

Will post back in a bit.

Thanks :(
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Unread postby trfcrich » October 20th, 2006, 9:16 am

In addition, is there any anti-virus and firewall software you recomend for when I'm back up and running?
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Unread postby bamajim » October 20th, 2006, 9:36 am


Here are some prevention notes: :)

As far as Antivirus programs my personal preference is AVG

It's free. And it's not a resource hog. I don't feel it appropriate to recommend any "paid for" versions of AV's. That would be up to you to decide.

Keep your Java up to date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
    Download the latest version of
    Java Runtime Environment (JRE) 5.0 Update 9.
    Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    Click the "Download" button to the right.
    Check the box that says: "Accept License Agreement".
    The page will refresh.
    Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    Close any programs you may have running - especially your web browser.
    Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    Click the Remove or Change/Remove button.
    Repeat as many times as necessary to remove each Java versions.
    Reboot your computer once all Java components are removed.
    Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
    Open Internet Explorer click Tools->> Options.
    Click Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click Custom Level.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialise and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click OK.
    If it prompts you to save the settings, press Yes.
    Next press Apply and then OK to exit the Internet Properties page
Update your Anti Virus Software Which ever one you decide on

Use and maintain a Firewall such as ZoneAlarm
    The Windows Firewall is good at blocking incoming threats, but not outgoing threats such as "Backdoor Trojans"
    Some others are
    Sunbelt personal
    All of which are free
Install IE SPAD for protection against innocent looking websites that are not innocent

Visit Microsoft's Windows UpdateSite Frequently for critical updates

Backup your Important Documents and Files on a regular basis
    To a disc or a USB key, not your Hardrive

You may want to read this article"So how did I get infected in the first place" by Tony Klein

surf safe

Thanks bamajim
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Unread postby trfcrich » October 20th, 2006, 11:00 am

Cheers mate. Infected PC now disconnected, in the middle of backing everything up before I re-install everything.

Your help is much appreciated - I will sort the security measures you've just specified out once I am up and running.

I have Norton Anti-Virus and whatever else came in the pack but all it did since buying it was slow down my computer, so I will give AVG a try as a few people have recomended that in the past.

I owe you a pint (unless your in America, in which case a 'Bud'!!)

I'll let you know how I do. :thumbright:
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Unread postby trfcrich » October 20th, 2006, 12:18 pm

Another question.

I do not have a Windows CD with my PC as it says in the manual..

"If you need to restore the original software on your PC, Compaq had provided a convenient solution right on your hard drive.

We call this part of your hard drive the "recovery partition". The recovery partition takes up some space on your hard drive."

Is that any help??
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Unread postby bamajim » October 20th, 2006, 12:20 pm


You are most welcome, glad we could help :)

I owe you a pint (unless your in America, in which case a 'Bud'!!)

Thanks I'll take you up on that, before one of the other forum members get's it

surf safe

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Unread postby agrarianmonk » November 19th, 2006, 5:30 pm

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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