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Removal of Trojan PWS-Goldun

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Removal of Trojan PWS-Goldun

Unread postby dkwright » September 28th, 2006, 6:05 pm

My PC is infected by the Trojan PWS-Goldun; infected file is C:\Windows\system 32\bt848rom.dll. Have had no success so far in removing infected file.
Please find below Hijackthis log (posting this using my laptop).
Thanks for any help you can provide.
David Wright

Logfile of HijackThis v1.99.1
Scan saved at 22:31:53, on 28/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali Internet Access
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [{1290A33C-85F5-4164-A1BE-7DD299D4986A}] "C:\Program Files\CyberLink\PowerBackup\PBKScheduler.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Workflow] E:\Workflow.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\OneCare\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [McafWelcome] C:\Program Files\McAfee.com\Agent\mcwelcom.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Works Suite 2006\Office10\OSA.EXE
O4 - Global Startup: OneCare.lnk = C:\Program Files\OneCare\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8782045890
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: bt848rom - C:\WINDOWS\SYSTEM32\bt848rom.dll
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
dkwright
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Unread postby Susan528 » September 28th, 2006, 8:59 pm

Hello dkwright and welcome to Malware Removal,

Download haxfix.exe
and save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"

A red "dos window" (dos box) will open with options:
1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix

  • Select option 1. Make logfile by typing 1 and then pressing Enter
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt
  • Copy the contents of that logfile and paste it into this thread. (c:\haxfix.txt)
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Removal of Trojan PWS-Goldun

Unread postby dkwright » September 29th, 2006, 3:16 pm

Thanks for your reply.
Something I didn't mention in my original post is that I am finding it extremely difficult to access the internet via my infected PC (this post and the first one come from my laptop).
Could I access the internet using 'Safe Mode with Networking' on my PC?
I note you suggest downloading 'haxfix.exe' - could I download it to my laptop, copy it to CD (laptop has no floppy drive) and then run the program from the CD on my PC in 'Safe Mode'?
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Unread postby Susan528 » September 29th, 2006, 5:27 pm

could I download it to my laptop, copy it to CD (laptop has no floppy drive) and then run the program from the CD on my PC in 'Safe Mode'?


Try that please. Please try to avoid the Safemode with Networking for now though.
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Removal of Trojan PWS-Goldun

Unread postby dkwright » October 2nd, 2006, 10:25 am

Sorry for the delay in replying to your last message - the weekend got in the way.
I was able to run haxfix on my infected PC.
Please find below the results of the scan.
Thanks for your help
David Wright

HAXFIX logfile - by Marckie
______________
version 4.20.1
02/10/2006 15:12:46.70

checking for haxdoor
--------------------
checking for a3d files....
a3d files not found

checking for matching notify keys....
no matching notify keys found

checking for matching services....
no matching services found

checking for matching safeboot services....
no matching safeboot services found

checking for other haxdoorfiles....


Checking for goldun
-------------------

checking for SSODL keys....
no ssodl keys found

checking for notify keys....
bt848rom

checking for services....
k53lock

checking for other goldunfiles....


Finished
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Unread postby Susan528 » October 2nd, 2006, 1:11 pm

Clean.bat runs automatically after reboot in normal mode.
If the computer reboots in safe mode it does not run. To complete the cleaningprocess in safe mode, you'll need to doubleclick on c:\clean.bat

Option 2 autofix

  • Open this folder program files > haxfix and double click on fix.bat (or double click on fix.bat desktop icon)
  • Close all other open windows since this step requires a reboot
  • Select option 2. Run auto fix by typing 2 and then pressing Enter
If an infection is found, you'll get a message to close all other open windows.

  • Close all open windows except the red dos window from haxfix and then press Enter
  • The computer will reboot
  • After reboot a logfile will open > (c:\haxfix.txt)
  • Post the contents of that logfile along with a new HijackThis log.
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Removal of Trojan PWs-Goldun

Unread postby dkwright » October 2nd, 2006, 3:08 pm

Thanks for your most recent set of instructions.
However, I would be most grateful if you clarify a couple of points for me, please.

Firstly, do I run clean.bat before Option 2 autofix or do I run Option 2 autofix instead of clean.bat?
Secondly, if I need to run clean.bat, where do I find it?

Thanks
David Wright
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Unread postby Susan528 » October 2nd, 2006, 3:32 pm

Can you use normal mode?

I am sorry to be confusing. If you can use normal mode, you do not need to worry about the C:\clean.bat. Just ignore the first couple sentences about the clean.bat.
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Removal of Trojan PWS-Goldun

Unread postby dkwright » October 2nd, 2006, 4:26 pm

Thanks for your reply.
I'll try to run Option 2 Autofix in Normal mode. If that fails, I'll get back to you.
Do I also run HijackThis in Normal mode as well?
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Unread postby Susan528 » October 2nd, 2006, 4:34 pm

Yes please run hijackthis in normal mode.
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Removal of Trojan PWS-Goldun

Unread postby dkwright » October 2nd, 2006, 4:53 pm

I have just tried running my PC in Normal mode but all I end up with is a blank screen. Consequently, I guess I'll have to run it in Safe Mode, so perhaps you could reiterate your instructions regarding clean.bat and HijackThis.
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Unread postby Susan528 » October 2nd, 2006, 7:24 pm

How long has it been since you have been unable to boot into normal mode with this computer?
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Removal of Trojan PWS-Goldun

Unread postby dkwright » October 3rd, 2006, 5:27 am

This is the first time I haven't been able to go in to Normal Mode, though since the infection has been detected, most times I've been booting into Safe Mode. However, so days ago, when in Normal Mode, I found I couldn't open applications by double clicking the icons on the Desktop.
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Unread postby Susan528 » October 3rd, 2006, 9:24 am

However, so days ago, when in Normal Mode, I found I couldn't open applications by double clicking the icons on the Desktop.


Let's backtrack a little. I am concerned about the problems with normal mode and the desktop. Can you do a system restore to a period before the desktop problem? Then
do the following:

I like this scan because you can download it and run it on another computer without being connected to the Internet.
Close the pop-up windows asking you to buy it to clean your system. I just want the information from the bottom portion of the window.

STEP 1.
======
MWAV Scan
Please download MWAV to a convenient location.
This scan only produces a report, it doesn't clean your system. I will analyze the report and recommend a course of action depending on the results.
This scan might take around 3+ hours to finish when set to scan everything.

Double-click on mwav.exe.
Put a check next to the below items before scanning:
  • Memory
  • Startup Folders
  • Drive - All Local Drives
  • Folder - then click "browse" to change the directory to C: (default is C:\Windows)
  • Registry
  • System Folders
  • Services
  • Include Sub-Directory
  • Scan All Files

Please make sure ALL of these are checked, then press the Scan button. This typically will take hours to complete.

**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.

On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items", please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.

Also post a hijackthis log.
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Removal of Trojan PWS-Goldun

Unread postby dkwright » October 3rd, 2006, 10:31 am

During my initial investigations into the removal of this trojan, one recurring piece of on-line advice I encountered was to disable system restore, as infected files could be hidden by the restore facility. So I'm afraid that the system restore facility is disabled on my PC, with the loss of restore points.
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