Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

DriveCleaner popup

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

DriveCleaner popup

Unread postby yanqui » September 26th, 2006, 4:50 pm

along with gambling sites, entertainment, mucho popups.
I've run Spybot, AdAware, Symantec, CCleaner, removed a couple of things from Add/Remove programs, PandaActive Scan, BitDefender, Windows Defender, and Microsoft Malicious Software REmover tool; still have these nasty popups, so this is deeper than I know how to remove. HJT log attached.

Logfile of HijackThis v1.99.1
Scan saved at 2:29:17 PM, on 9/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NVATray.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hjt\analyse.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINNT\system32\jeaat.exe
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,uyhdesf.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [slnntl] C:\WINNT\system32\ttjvtn.exe reg_run
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [pitou] C:\WINNT\system32\ttjvtn.exe reg_run
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSIns ... index.html
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9286542390
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://216.231.165.211/support/files/ac ... viewer.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

what's next?

and thanks for the help in advance.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)
Advertisement
Register to Remove

Unread postby Navigator » September 26th, 2006, 5:19 pm

Hello yanqui..welcome to Malware Removal...

1. Please download Qoofix by RubbeR DuckY from one of the following locations:

http://www.malwarebytes.org/Qoofix.zip or
http://www.besttechie.net/tools/Qoofix.zip
  1. Unzip all files to a convenient location such as C:\Qoofix.
  2. Go to the folder you unzipped all files and run Qoofix.exe.
  3. Click Begin Removal and wait for the scan to finish.
  4. If an infection has been found, select yes to restart your computer.


Finally post a new Hijack This log and the contents of the Qoofix logfile.
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby yanqui » September 26th, 2006, 5:39 pm

Qoofix file log:

Qoofix v1.03 by http://www.malwarebytes.org
Scan started on [9/26/2006] at [5:12:31 PM]
-------------------------------------------------------------
No malicious modules found!
-------------------------------------------------------------
No Qoologic infected files found!
-------------------------------------------------------------
Scan COMPLETED SUCCESSFULLY on [9/26/2006] at [5:13:54 PM]

Note: Some registry keys may have been removed.


HJT log run just after Qoofix:
Logfile of HijackThis v1.99.1
Scan saved at 5:20:59 PM, on 9/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NVATray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\mobsync.exe
C:\WINNT\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\hjt\analyse.exe

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSIns ... index.html
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9286542390
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://216.231.165.211/support/files/ac ... viewer.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

Thanks so much for your time and dedication!
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby Navigator » September 26th, 2006, 6:10 pm

You are welcome!

Not sure about the qoofix log, but it appears to be gone...

The AdwareAlert program has been on the rogue anti-spyware list in the past...if you have a recent version, it should be OK. I am however always wary about any programs that spent any time on the bad list, especially with so many that are known to be of excellent reputation..

If you want any more information about this, please see here: http://www.spywarewarrior.com/rogue_anti-spyware.htm ....scroll down the list until you find Adware Alert. If you want to keep it, it's your choice...if not, remove it via add or remove programs in the control panel.

1. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Save it to your desktop, we will use it later.

2. Next, download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

3. Please re-open HiJackThis and choose scan only. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSIns ... index.html
O20 - AppInit_DLLs:


Now close all windows other than HiJackThis, then click Fix Checked. (You may get an error message when doing this, close it out and proceed on).

Reboot into safe mode by restarting your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. Log into your usual account.


4. Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

5. IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close ewido and reboot your system back into Normal Mode.


6. Post the results of the ewido report scan and a new HJT log for me to review....also let me know if your computer is still having any problems...
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby yanqui » September 27th, 2006, 6:07 am

I did get rid of the AdwareAlert, but because I'd have had to pay a premium to get rid of what it found. I'm pretty sure there are better ways. I'm loggin in from home right now, I'll be at work in a few hours and I'm hoping the boss gives me a few more hours to work at this before he tells me to blow it away and rebuild the machine from scratch.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby yanqui » September 27th, 2006, 11:52 am

This is looking good so far. Here's the EWIDO log:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:15:25 AM 9/27/2006

+ Scan result:



HKU\.DEFAULT\Software\DeluxeCommunications -> Adware.DeluxeCommunications : Cleaned with backup (quarantined).
HKU\.DEFAULT\Software\DeluxeCommunications\Internet Explorer -> Adware.DeluxeCommunications : Cleaned with backup (quarantined).
HKU\S-1-5-18\Software\DeluxeCommunications -> Adware.DeluxeCommunications : Cleaned with backup (quarantined).
HKU\S-1-5-18\Software\DeluxeCommunications\Internet Explorer -> Adware.DeluxeCommunications : Cleaned with backup (quarantined).
C:\Documents and Settings\kkichler.EJW\Application Data\ѕеcurity\jаvaw_exe.vir -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\WINNT\system32\prjthq.dll -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\WINNT\DXCecho.exe -> Adware.SurfSide : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Adware.WebRebates : Cleaned with backup (quarantined).
C:\WINNT\ms03820420540.exe -> Downloader.VB.anl : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined).
:mozilla.22:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\kkichler\Cookies\kkichler@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@c.enhance[2].txt -> TrackingCookie.Enhance : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@c.goclick[2].txt -> TrackingCookie.Goclick : Cleaned with backup (quarantined).
:mozilla.28:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@banners.searchingbooth[1].txt -> TrackingCookie.Searchingbooth : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.14:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.15:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.16:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.18:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\f49v8v9e.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Cookies\system@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


::Report end


And here's the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:25:47 AM, on 9/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NVATray.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\hjt\analyse.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9286542390
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://216.231.165.211/support/files/ac ... viewer.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

And so far we haven't seen anything pop up. Ewido caught several things that nothing else caught; but then, that's been the case with everything; each caught something the others didn't.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby yanqui » September 27th, 2006, 12:28 pm

ps--my boss was so impressed with EWIDO (and with it's past performance on one of his own machines) that he's considering a subscription to it.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby Navigator » September 27th, 2006, 4:21 pm

Hello again yanqui....that's great news!

Well, that HJT log appears clean, but the Adware Alert is still in it...since you got rid of it, let's complete the removal:

1. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot


Now close all windows other than HiJackThis, then click Fix Checked.

2. Please delete these folders using Windows Explorer(if present):
  • Click Start>>All Programs>>Accessories>>Windows Explorer
  • Navigate to the listed folders, then right-click to select them and click delete


C:\Program Files\AdwareAlert


3. Reboot your computer.

4. Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.


5. Post the contents of the ActiveScan report and one more HJT log for me to look at....also let me know if your computer is having any particular problems..
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby yanqui » September 27th, 2006, 5:48 pm

Well, the popup is still gone, but there are still things coming up! logs attached.

Logfile of HijackThis v1.99.1
Scan saved at 4:47:39 PM, on 9/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NVATray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINNT\system32\mobsync.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\hjt\analyse.exe

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9286542390
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://216.231.165.211/support/files/ac ... viewer.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


Incident Status Location

Adware:adware/wupd Not disinfected c:\program files\Windows AdControl
Adware:adware/adrotator Not disinfected Windows Registry
Spyware:Spyware/7r7t Not disinfected C:\Program Files\PSDream\Uninstall.exe
Adware:Adware/DigInk Not disinfected C:\WINNT\srvcxjntqg.exe[Gck26.exe]
Adware:Adware/DigInk Not disinfected C:\WINNT\srvcxjntqg.exe[TagASaurus.exe]
Spyware:Spyware/7r7t Not disinfected C:\WINNT\srvwvnrzvb.exe
I'll check in first thing in the morning to find out what's next. I think the guy will still be out tomorrow.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby Navigator » September 27th, 2006, 6:13 pm

yanqui wrote:Well, the popup is still gone, but there are still things coming up! logs attached.

I'll check in first thing in the morning to find out what's next. I think the guy will still be out tomorrow.


If you mean the stuff that came up on the Panda Scan, that's all pretty minor (no trojans, worms, backdoors etc)...and we'll get rid of it.

1. Please delete these folders using Windows Explorer(if present):
  • Click Start>>All Programs>>Accessories>>Windows Explorer
  • Navigate to the listed folders, then right-click to select them and click delete


c:\program files\Windows AdControl
C:\Program Files\PSDream


2. Please delete these files using Windows Explorer (if present):
  • Click Start>>All Programs>>Accessories>>Windows Explorer
  • Navigate to the listed files, then right-click to select them and click delete:



C:\WINNT\srvcxjntqg.exe
C:\WINNT\srvwvnrzvb.exe



If the computer is not having any problems, let me know and we can finish up.... :D
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby yanqui » September 28th, 2006, 10:33 am

lookin' good--thanks for your help, and I'm looking forward to joining the fight.
yanqui
Regular Member
 
Posts: 17
Joined: September 26th, 2006, 3:55 pm
Location: L(ower) A(labama)

Unread postby Navigator » September 28th, 2006, 6:31 pm

Hello again yanqui...

You are welcome!

Your HJT appears clean and I'm glad your system is running well with out problems!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • THIS IS IMPORTANT! - If you are using Windows XP then you should reset system restore to make sure there are no infected files found in a restore point and that you have a clean restore point should you need one!

    Now let's reset your restore points.

    Click Start Menu >> All Programs >> Accessories >> System Tools >> SystemRestore

    Press OK. Choose 'Create a Restore Point' then Next. Name it and press 'Create' then when the confirmation screen shows the restore point has been created click 'Close'.

    Next go to Start Menu >> Run, then type:

    cleanmgr


    click OK, when Disk Cleanup opens go to the 'More Options' tab and press 'Cleanup' on the system restore area which will remove all the restore points except the one we just created. To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy- Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • ATF Cleaner by Atribune. This program is for XP and Windows 2000 only. ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface. The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein. These are excellent reads too: I'm not pulling your leg and Malware: Preventing the Infection



Remember...be careful out there!
User avatar
Navigator
MRU Honors Grad Emeritus
 
Posts: 1237
Joined: December 21st, 2005, 8:35 pm
Location: Missouri

Unread postby Nellie2 » November 5th, 2006, 11:53 am

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

The help you receive here is free but you can help support this site from this link if you wish:
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted
User avatar
Nellie2
Administrator Emeritus
 
Posts: 8737
Joined: December 16th, 2004, 5:01 pm
Location: UK
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 36 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware