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Remove SysProtect, amaena.com and winantivirus.com pop-ups

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Remove SysProtect, amaena.com and winantivirus.com pop-ups

Unread postby Besmertnee » August 10th, 2006, 3:19 am

Hi,
Looking for help with the above pop-ups as well as the IE pop-up install window which asks "....Would you like to install SysProtect to check your computer for free (recommended)..." which is impossible to shut down.

Firstly I tried tried Ewido (in Safe Mode), VundoFix and Smitfraud, as well as clearing cookies, history and temp internet files, but the pop-ups returned.

I then followed the instructions at "New to this board - Click here" at this site. This includes updating and running SpyBot S&D (which was already installed), Ad-Aware, Trojan Hunter, and on-line scans with housecall.trendmicro.com and security.symantec.com. The only thing I couldn't action was the report from symantec that "detected Adware.MaxSearch", as I couldn't find instructions on their site on how to remove it. Haven't seen the pop-ups since then but I'm suspicious they will return.

Any help that you can provide would be appreciated, HJT log follows.

Thanks and regards.

--------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 5:17:09 PM, on 10/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\iRiver\HSeries\iHPDetect.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iriver\iriver plus 2\iAgent2.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {4895E59A-A4A3-4D39-B884-219A009BF365} - C:\WINDOWS\system32\opnno.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iHP-100] C:\Program Files\iRiver\HSeries\iHPDetect.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [iPlusAgent2] "C:\Program Files\iriver\iriver plus 2\iAgent2.exe"
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: wineru32 - wineru32.dll (file missing)
O20 - Winlogon Notify: winsfg32 - winsfg32.dll (file missing)
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Besmertnee
Active Member
 
Posts: 6
Joined: August 9th, 2006, 11:12 am
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Unread postby Angelfire777 » August 10th, 2006, 4:03 am

Hi

I'm Angelfire777 and it'll be my pleasure to assist you in your problem.

Reasearching Hijackthis logs could take sometime so please, be patient while I reasearch a fix for you.

Also, I have to let experts check my fixes first before bringing them to you.


Please observe these while we work:

1.) Please stick with this thread until we are finished, do not start a new topic here or start a new thread at other forums. Do not worry, We were trained to help and never give up until we get you all fixed up.

2.) Stop if you have questions!! Never proceed if something is unclear to you. We don't want to start all over again.

3.) Avoid downloading other applications or other anti-spyware programs unless you really need to.

4.) Lastly, please be patient and never lose hope. Sometimes, it will take us several tries and posts to get something done.


Sit back tight, I'll be back for you!
User avatar
Angelfire777
Retired Graduate
 
Posts: 2554
Joined: April 27th, 2006, 9:58 am

Unread postby Angelfire777 » August 10th, 2006, 9:03 pm

It is possible that some entries are hiding from us so I suggest that you rename hijackthis to something like HJT.exe
==========================
Please disable Trojan Hunter, as it may hinder the removal of some entries.

Before we start please go to TrojanHunter Guard in the lower right corner of your screen. It is a lightblue icon with a magnifying glass that can be difficult to see but the handle is red. Right click it and select settings. Uncheck "Load at startup" and "Enabled". Make sure that the program, TrojanHunter itself, is also closed/not running.
==========================
Open hijackthis > choose scan only > tick the boxes beside these entries in bold

O2 - BHO: (no name) - {4895E59A-A4A3-4D39-B884-219A009BF365} - C:\WINDOWS\system32\opnno.dll (file missing)
O20 - Winlogon Notify: wineru32 - wineru32.dll (file missing)
O20 - Winlogon Notify: winsfg32 - winsfg32.dll (file missing)


close ALL browsers and windows/programs that are running, leave only hijackthis running then click "Fix Checked"
Reboot
==========================
Download ATF Cleaner by Atribune.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
==========================
Run Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
==========================
On your next reply, please include:
  • A Fresh Hijackthis log
  • kaspersky log
  • A description of how your pc is behaving
User avatar
Angelfire777
Retired Graduate
 
Posts: 2554
Joined: April 27th, 2006, 9:58 am

Unread postby Besmertnee » August 11th, 2006, 10:12 am

Thanks Angelfire777.
Will try all this and get back to you. I will be away for a day so may not get back to you for 1 & 1/2 days.
Regards,
Besmertnee.
Besmertnee
Active Member
 
Posts: 6
Joined: August 9th, 2006, 11:12 am

Unread postby Angelfire777 » August 11th, 2006, 10:33 am

No prob. We'll wait for you :D
User avatar
Angelfire777
Retired Graduate
 
Posts: 2554
Joined: April 27th, 2006, 9:58 am

Unread postby Besmertnee » August 14th, 2006, 12:52 pm

Hi Angelfire777,
I have followed your instructions, below are the two logs. PC seems to be behaving pretty normally at the moment and there haven't been any pop-ups for a while. I 'm hoping it has been sorted!

I look forward to your next assessment.

Regards,
Besmertnee.


hijackthis_1.log
------------------------
Logfile of HijackThis v1.99.1
Scan saved at 2:41:53 AM, on 15/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\iRiver\HSeries\iHPDetect.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iriver\iriver plus 2\iAgent2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HJT.exe
C:\WINDOWS\explorer.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iHP-100] C:\Program Files\iRiver\HSeries\iHPDetect.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [iPlusAgent2] "C:\Program Files\iriver\iriver plus 2\iAgent2.exe"
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -

http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
-----------------------------------

Kaspersky Log

-----------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, August 14, 2006 11:24:19 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 14/08/2006
Kaspersky Anti-Virus database records: 214752
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 69046
Number of viruses found: 6
Number of infected objects: 22 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:50:58

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\udQ.exe.bac_a03216 Infected: not-a-virus:AdWare.Win32.WinFetcher.b skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\update_1.exe.bac_a03216/data0002 Infected: not-a-virus:AdWare.Win32.WinFetcher.b skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\update_1.exe.bac_a03216 NSIS: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\update_1.exe.bac_a03216 CryptFF.b: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win17C.tmp.exe.bac_a03216 Infected: Trojan.Win32.Dialer.u skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win184.tmp.exe.bac_a03216 Infected: Trojan.Win32.Dialer.u skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win192.tmp.exe.bac_a03216/data0002 Infected: Trojan-Downloader.Win32.PurityScan.cq skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win192.tmp.exe.bac_a03216 NSIS: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win192.tmp.exe.bac_a03216 CryptFF.b: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win195.tmp.exe.bac_a03216/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win195.tmp.exe.bac_a03216/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win195.tmp.exe.bac_a03216 NSIS: infected - 2 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\win195.tmp.exe.bac_a03216 CryptFF.b: infected - 2 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\winB.tmp.exe.bac_a03216/data0002 Infected: Trojan-Downloader.Win32.PurityScan.cq skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\winB.tmp.exe.bac_a03216 NSIS: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\winB.tmp.exe.bac_a03216 CryptFF.b: infected - 1 skipped
C:\Documents and Settings\Peter\.housecall\Quarantine\WinWildApp.exe.bac_a03216 Infected: not-a-virus:AdWare.Win32.WinFetcher.b skipped
C:\Documents and Settings\Peter\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\Peter\Application Data\Microsoft\Word\STARTUP\DVZWDAddin.dot Object is locked skipped
C:\Documents and Settings\Peter\Application Data\Microsoft\Word\STARTUP\TbRun97.dot Object is locked skipped
C:\Documents and Settings\Peter\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Peter\Desktop\Vid Tools\XviD-1.0.2-Setup.exe/stream/data0003/data0002 Infected: Trojan-Downloader.Win32.IstBar.er skipped
C:\Documents and Settings\Peter\Desktop\Vid Tools\XviD-1.0.2-Setup.exe/stream/data0003 Infected: Trojan-Downloader.Win32.IstBar.er skipped
C:\Documents and Settings\Peter\Desktop\Vid Tools\XviD-1.0.2-Setup.exe/stream Infected: Trojan-Downloader.Win32.IstBar.er skipped
C:\Documents and Settings\Peter\Desktop\Vid Tools\XviD-1.0.2-Setup.exe NSIS: infected - 3 skipped
C:\Documents and Settings\Peter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DF126E.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DF21A0.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DF9DF.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DFAAB0.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DFC64.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DFD3D.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DFF92.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~DFFA8B.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temp\~WRF0000.tmp Object is locked skipped
C:\Documents and Settings\Peter\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Peter\ntuser.dat Object is locked skipped
C:\Documents and Settings\Peter\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Totem Shared\Update\dial.dll.015 Infected: not-a-virus:Dialer.Win32.DialerOffline skipped
C:\Program Files\Microsoft Office\Office\Startup\dgnword.dot Object is locked skipped
C:\Program Files\Microsoft Office\Office\Startup\PALMAPP.DOT Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlmp.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrpamp.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\STUDY1.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\outlook.pst Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\spool\PRINTERS\FP00000.SPL Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ZLT00525.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT0144b.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\{00000002-00000000-00000009-00001102-00000004-00531102}.CDF Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.
Besmertnee
Active Member
 
Posts: 6
Joined: August 9th, 2006, 11:12 am

PC Behaviour Update

Unread postby Besmertnee » August 14th, 2006, 8:18 pm

Hi Angelfire777,
Forgot to mention that Kaspersky reported 6 viruses, I haven't taken any action on those yet.

And, I've noticed a couple of things about my PC's behaviour you might be interested in.

Firstly, I was getting a flash of grey screen when desktop was loading to screen, I think this started occuring after the malware. That seems to have stopped happening now, I think that is good?

Secondly, my volume icon has dissappeared from my system tray. The PC still has sound but numerous reboots and tweaking of "Sounds & Audio Devices" in Control Panel doesn't seem to help.

Please let me know if you think these are related to the clean-up.

Regards,
Besmertnee.
Besmertnee
Active Member
 
Posts: 6
Joined: August 9th, 2006, 11:12 am

Unread postby Angelfire777 » August 15th, 2006, 10:30 am

Firstly, I was getting a flash of grey screen when desktop was loading to screen, I think this started occuring after the malware. That seems to have stopped happening now, I think that is good?


I think so.. :D

You may need to see your hidden files first

Windows XP


* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files option.
* Click Yes to confirm.
* Click OK.

You can refer to this site HERE
==========================
Open Windows Explorer by hitting your windows key + E at the same time.
*If you do not have a windows key, double click my computer > click the folders icon

Then navigate to these files and delete them:

C:\Documents and Settings\Peter\.housecall\Quarantine <<delete all the contents of that folder.
C:\Documents and Settings\Peter\Desktop\Vid Tools\XviD-1.0.2-Setup.exe
C:\Program Files\Common Files\Totem Shared\Update\dial.dll.015

Empty your recycle bin
Reboot into
==========================
then please post a new hijackthis log
User avatar
Angelfire777
Retired Graduate
 
Posts: 2554
Joined: April 27th, 2006, 9:58 am

Unread postby Besmertnee » August 15th, 2006, 9:44 pm

Hi Angelfire777,
I have followed your latest instructions and the HJT log is below. It seems you may have been about to suggest to "reboot in to Safe Mode", but I assume that was just a pasting error and you intended for me to just reboot into normal mode?

BTW, both the volume and power scheduler icons have re-appeared in my systray, seems the ol' PC just needed a bit of a sleep ( :? ).

I didn't realise that XviD contained a virus, I haven't used it for a long time so no great loss there anyway. Regards the "Totem" folder - do I in fact need the whole folder? I couldn't find out much about it by searching on Google.

Lastly, I think my PC protection needs a serious upgrade, I just realised that my McAfee Virus Scan 4.5.1 doesn't list support for XP, and in fact is no longer officially supported by McAfee (though it still seems to automatically update the virus definition files). What steps do you recommend I take?

Thanks again for your assistance.
Besmertnee.

-----------------------
hijackthis_2.log
-----------------------
Logfile of HijackThis v1.99.1
Scan saved at 11:21:33 AM, on 16/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\iRiver\HSeries\iHPDetect.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iriver\iriver plus 2\iAgent2.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HJT.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iHP-100] C:\Program Files\iRiver\HSeries\iHPDetect.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [iPlusAgent2] "C:\Program Files\iriver\iriver plus 2\iAgent2.exe"
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Besmertnee
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Unread postby Angelfire777 » August 18th, 2006, 10:24 am

Hi Angelfire777,
I have followed your latest instructions and the HJT log is below. It seems you may have been about to suggest to "reboot in to Safe Mode", but I assume that was just a pasting error and you intended for me to just reboot into normal mode?


Yup that's right :D

I didn't realise that XviD contained a virus, I haven't used it for a long time so no great loss there anyway. Regards the "Totem" folder - do I in fact need the whole folder? I couldn't find out much about it by searching on Google.


If that folder contains nothing, you may delete it.

Lastly, I think my PC protection needs a serious upgrade, I just realised that my McAfee Virus Scan 4.5.1 doesn't list support for XP, and in fact is no longer officially supported by McAfee (though it still seems to automatically update the virus definition files). What steps do you recommend I take?


I suggest that you uninstall it because there might come a time when you can't update it anymore and if you can't update an antivirus, it's good for nothing :)


Your Java is out of date....
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components.
  • Close any programmes you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Then download Java Runtime Environment 8, and install it to your computer.
==========================
* Make sure your hidden files and folders are still visible so that you can continue with the cleaning. To do this you need double click my computer > tools > folder options > view > click show hidden files and folders > uncheck hide extensions for known file types > uncheck hide operating system files > then hit ok

You can refer here about making your hidden files visible: http://www.xtra.co.nz/help/0,,4155-1916458,00.html


* Clean out your TEMP FILES
* This procedure should be run from SAFEMODE for better results.

To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

You can refer to hereif you need some reference.

* Go to My Computer/ C: Drive/ Documents and Settings/ Local Settings/ Every User on this Computer
and delete all the contents of the Temp Folder
But not the temp folder itself

* Go to My Computer/ C:/ Windows/ Temp and delete all the contents of the Temp Folder
But not the temp folder itself

* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder.
But not the Prefetch folder itself.

You can take a look here to see how the Windows Prefetch folder works.


NOW RE-BOOT NORMALLY

  • Open INTERNET EXPLORER
  • Click on the TOOLS MENU
  • Then INTERNET OPTIONS
  • At the GENERAL TAB (which should be the first tab you are currently on),
  • click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
  • Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
  • When it is done, your Temporary Internet Files will now be deleted.
Now Empty your Recycle Bin

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your
system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.
  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.
Reboot your System

Turn ON System Restore.
  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.

* Go to Start > Accessories > System Tools > System Restore > Create a New Restore Point
You can name the restore point anything you like, something that you can remember.

*hide system files:

Windows XP
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Check the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.
================================================
Here are some free programs that can help you improve your pc's security.

  1. AntiVirus - Having one AntiVirus is a MUST in your system. If you do not have one, it is very important to get one right now. Here are some free but good AntiVirus:

    » Avast!
    » AVG AntiVirus
    » AntiVir

    *download and the install files, disconnect from internet, remove old one, install new one, and only connect to internet after installing the new one.
  2. If you are using IE then I think it is time to change to Mozilla FireFox. Mozilla FireFox offers not only better security but it also has more features than IE

  3. AntiSpyWare Applications - This programs will deal with the Adwares, Spywares, hijackers and dialers in your system. It is recommended that you download, install and run at least 2 Antispyware applications.

    ­ »Adaware - This is a great free program by Lavasoft. It deals with spyware cookies, spywares, hijackers, dialers in your system. This is a must have program to keep your computer secure.
    ~You can download it from here
    ~There is a tutorial on how to use Adaware properly here

    »Spybot Search and Destroy - This is also a great Antispyware program by Patrick Kolla. It has a Tea-Timer feature which works like Spyware Guard. Use Tea-Timer only when you don't choose to install Spyware Guard.
    ~You can download it from here . Just choose a mirror and off you go.
    ~There is also a tutorial on how to use Spybot properly here

    Note: Make sure you update them at least once every two weeks or once a week.
  4. Anti-Trojans- Trojans are programs that appear clean, good and entertaining on the outside but are very destructive when you open it. Here are some free programs that deals with trojans:

    »Ewido Anti-Malware- A very very good trojan detector. It is only a trial program and it offers realtime protection for 15 days and after that you can use its on-demand scanner for free. Remember to update its database after installing it.
    ~You can download it from here
    ~If automatic updates wont work you can download the manual updates here

    »A-squared- This is also a great program from Emsisoft. This is a freeware and you can use it to scan your systems for trojans and other forms of malware.
    ~You can download it here
  5. MVPS Hosts file- The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    ~You can get MVPS hosts file here

*****FOR MORE REALTIME PROTECTION*****

» Install SpyWare Blaster- It prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
~You can download it from here
~You can read the tutorial on how to use Spyware Blaster here

» Install Spyware Guard- This is one of the best realtime protection programs that stops spyware before it is executed. It also prevents spyware from downloading in your system.
~You can download it from here
~You can read the tutorial on how to use Spyware Guard here

» Install WinPatrol - Also a necessary programs because this alerts you if an unknown program tries to install and run in your computer with your notice/approval. Mostly detects malicious Active X and malicious java script files.
~You can download it from here

» IESpyAds- A nice little program that can add almost 5000 restricted sites to IE so you will not be redirected to those "bad" sites.
~You can download it from here
~If you want to know how IEspyads work you can take a look at it here

» Windows Update- Always check for updates of your operating system to keep yourself protected from its vulnerabilities.
~Get the updates from here

Pls. check out Tony Klein's article "How did I get infected in the first place?"

Remember: It is alright to have more than 3 antispyware applications and realtime protection but never more than 1 AntiVirus or more than 1 Firewall in your system. Always UPDATE your AntiVirus application and do a scan at least once a week together with your AntiSpyware applications to ensure that your system is clean.

Happy Safe Surfing
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Unread postby Besmertnee » August 24th, 2006, 11:57 am

Hi Angelfire 777,
Thanks for your detaled and helpful response. Haven't had a chance to finalise my PC as per your instructions yet as I'm out of town. Will do so in about 5 days. I might just post a new HJT log then too, if you don't mind having a quick look. It seems that strange flash of grey screen has returned, but no other problems noticed yet.

Besmertnee.
Besmertnee
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Posts: 6
Joined: August 9th, 2006, 11:12 am

Unread postby Angelfire777 » August 25th, 2006, 9:59 am

I wouldn't mind taking a quick look at your log. We'll wait for you :D
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Angelfire777
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Unread postby Nick-YF19 » September 13th, 2006, 12:08 am

While we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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