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SysProtect Messages - Please help

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SysProtect Messages - Please help

Unread postby lwesterfield » July 26th, 2006, 8:58 am

Here is my hijackthis file. Any help is appreciated - it is affecting my use of Outlook among others.

Logfile of HijackThis v1.99.1
Scan saved at 7:54:33 AM, on 7/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis_sfx.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=internetpln.eds.com:81;gopher=internetpln.eds.com:80;http=internetpln.eds.com:80;https=internetpln.eds.com:443
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.eds.com; localhost
O1 - Hosts: 63.240.6.184 MI8NYCMAIL34 MI8NYCMAIL34.MI8.COM
O1 - Hosts: 63.240.6.24 MI8NYCMAIL13 MI8NYCMAIL13.MI8.COM
O1 - Hosts: 63.240.6.190 MI8NYCMAIL40 MI8NYCMAIL40.MI8.COM
O1 - Hosts: 63.240.6.189 MI8NYCMAIL39 MI8NYCMAIL39.MI8.COM
O1 - Hosts: 63.240.6.176 MI8NYCMAIL26 MI8NYCMAIL26.MI8.COM
O1 - Hosts: 63.240.6.16 MI8NYCMAIL05 MI8NYCMAIL05.MI8.COM
O1 - Hosts: 63.240.6.182 MI8NYCMAIL32 MI8NYCMAIL32.MI8.COM
O1 - Hosts: 63.240.6.168 MI8NYCMAIL18 MI8NYCMAIL18.MI8.COM
O1 - Hosts: 63.240.6.174 MI8NYCMAIL24 MI8NYCMAIL24.MI8.COM
O1 - Hosts: 63.240.6.22 MI8NYCMAIL11 MI8NYCMAIL11.MI8.COM
O1 - Hosts: 63.240.6.187 MI8NYCMAIL37 MI8NYCMAIL37.MI8.COM
O1 - Hosts: 63.240.6.166 MI8NYCMAIL16 MI8NYCMAIL16.MI8.COM
O1 - Hosts: 63.240.6.27 MI8NYCMAIL03 MI8NYCMAIL03.MI8.COM
O1 - Hosts: 63.240.6.180 MI8NYCMAIL30 MI8NYCMAIL30.MI8.COM
O1 - Hosts: 63.240.6.179 MI8NYCMAIL29 MI8NYCMAIL29.MI8.COM
O1 - Hosts: 63.240.6.19 MI8NYCMAIL08 MI8NYCMAIL08.MI8.COM
O1 - Hosts: 63.240.6.172 MI8NYCMAIL22 MI8NYCMAIL22.MI8.COM
O1 - Hosts: 63.240.6.185 MI8NYCMAIL35 MI8NYCMAIL35.MI8.COM
O1 - Hosts: 63.240.6.61 MI8NYCMAIL14 MI8NYCMAIL14.MI8.COM
O1 - Hosts: 63.240.6.25 MI8NYCMAIL01 MI8NYCMAIL01.MI8.COM
O1 - Hosts: 63.240.6.177 MI8NYCMAIL27 MI8NYCMAIL27.MI8.COM
O1 - Hosts: 63.240.6.17 MI8NYCMAIL06 MI8NYCMAIL06.MI8.COM
O1 - Hosts: 63.240.6.170 MI8NYCMAIL20 MI8NYCMAIL20.MI8.COM
O1 - Hosts: 63.240.6.169 MI8NYCMAIL19 MI8NYCMAIL19.MI8.COM
O1 - Hosts: 63.240.6.183 MI8NYCMAIL33 MI8NYCMAIL33.MI8.COM
O1 - Hosts: 63.240.6.23 MI8NYCMAIL12 MI8NYCMAIL12.MI8.COM
O1 - Hosts: 63.240.6.188 MI8NYCMAIL38 MI8NYCMAIL38.MI8.COM
O1 - Hosts: 63.240.6.175 MI8NYCMAIL25 MI8NYCMAIL25.MI8.COM
O1 - Hosts: 63.240.6.15 MI8NYCMAIL04 MI8NYCMAIL04.MI8.COM
O1 - Hosts: 63.240.6.181 MI8NYCMAIL31 MI8NYCMAIL31.MI8.COM
O1 - Hosts: 63.240.6.167 MI8NYCMAIL17 MI8NYCMAIL17.MI8.COM
O1 - Hosts: 63.240.6.173 MI8NYCMAIL23 MI8NYCMAIL23.MI8.COM
O1 - Hosts: 63.240.6.21 MI8NYCMAIL10 MI8NYCMAIL10.MI8.COM
O1 - Hosts: 63.240.6.20 MI8NYCMAIL09 MI8NYCMAIL09.MI8.COM
O1 - Hosts: 63.240.6.186 MI8NYCMAIL36 MI8NYCMAIL36.MI8.COM
O1 - Hosts: 63.240.6.62 MI8NYCMAIL15 MI8NYCMAIL15.MI8.COM
O1 - Hosts: 63.240.6.26 MI8NYCMAIL02 MI8NYCMAIL02.MI8.COM
O1 - Hosts: 63.240.6.178 MI8NYCMAIL28 MI8NYCMAIL28.MI8.COM
O1 - Hosts: 63.240.6.18 MI8NYCMAIL07 MI8NYCMAIL07.MI8.COM
O1 - Hosts: 63.240.6.171 MI8NYCMAIL21 MI8NYCMAIL21.MI8.COM
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RawExecAction Object - {18898424-E3AB-4BA9-8E8D-5434B1CECA75} - C:\WINDOWS\system32\urspp.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2283305937
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://entuition.webex.com/client/v_my ... eatgpc.cab
O18 - Protocol: HTLFP - (no CLSID) - (no file)
O18 - Protocol: vfsp - (no CLSID) - (no file)
O20 - Winlogon Notify: urspp - C:\WINDOWS\system32\urspp.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
lwesterfield
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Posts: 1
Joined: July 26th, 2006, 8:34 am
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Unread postby taffhelen » July 26th, 2006, 11:05 am

hi my name is taff and i would be happy to check over you log,please be patient as it takes a while to check over these logs,iwill get back to you as soon as possible.Please post your replies back in this thread and do not start another post.

cheers
User avatar
taffhelen
Regular Member
 
Posts: 134
Joined: July 7th, 2005, 6:42 pm

Unread postby taffhelen » July 27th, 2006, 12:04 am

hi 1westerfieild lets see if we can remove some of your problems

you may want to print out these instructions

your java is out of date


: Delete the older versions of Java and download the newest
Please follow these steps to remove older version Java components.
  1. Close any programmes you may have running, ESPECIALLY your web browser
  2. Click Start > Control Panel.
  3. Click Add/Remove Programs.
  4. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  5. Click the Remove or Change/Remove button.
  6. Repeat as many times as necessary to remove all versions of Java.
  7. Reboot your computer once all Java components are removed.
Then download the latest version of Java Runtime Environment, and install it to your computer.

next we need to delete some programs

1) Click on Start, Settings, Control Panel

2) Double click on Add/Remove Programs

3) Delete these programs if they are there

viewpoint
installquiet
popcaploader



Please download VundoFix.exe to your desktop.

  • Double-click VundoFix.exe to run it.
  • Put a check next to Run VundoFix as a task.
  • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  • When VundoFix re-opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.



Now close all programs (especially your internet browser!!)

Doubleclick on HijackThis.
Then click on the button that says run a system scan
Then place a check next to the following items and click "fix"


O2 - BHO: RawExecAction Object - {18898424-E3AB-4BA9-8E8D-5434B1CECA75} - C:\WINDOWS\system32\urspp.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - <http://www.popcap.com/games/popcaploader_v6.cab>
O18 - Protocol: HTLFP - (no CLSID) - (no file)
O18 - Protocol: vfsp - (no CLSID) - (no file)
O20 - Winlogon Notify: urspp - C:\WINDOWS\system32\urspp.dll



reboot and Please post the contents of C:\vundofix.txt and a new HiJackThis log.

cheers
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taffhelen
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Posts: 134
Joined: July 7th, 2005, 6:42 pm

Unread postby 'KotaGuy » August 7th, 2006, 2:30 pm

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