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First Time - Hope I Did This Right

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First Time - Hope I Did This Right

Unread postby 4Him » July 21st, 2006, 1:08 pm

I am having a terrible problem with my Dell Inspiron 8600 running slow. I keep getting pop ups having to do with my virtual memory. I found your web site via Dell online support. I hope you can help.


Logfile of HijackThis v1.99.1
Scan saved at 12:02:12 PM, on 7/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Alltel\Office Sync\OfficeSyncDesk.exe
C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
C:\Program Files\Uniblue\WinBackup 2.0\wbtray.exe
C:\NavPress\ZIPscrpt.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\cisvc.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Uniblue\WinBackup 2.0\wbscheds.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alltel\Office Sync\ConnectionService.exe
C:\Program Files\Alltel\Office Sync\Connection.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.fellowshipfamily.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = http://localhost;
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} -

C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584}

- C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe"

/checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program

Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio

Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [PRONoMgr.exe] "C:\Program

Files\Intel\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center]

c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [FlashIcon] "C:\Program Files\Dane-Elec\USB 2.0 Card Reader

Driver v2.3b\FlashIcon.exe"
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy

Sweeper\SpySweeperUI.exe" /startintray
O4 - Startup: ZIPscript.lnk = C:\NavPress\ZIPscrpt.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat

6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program

Files\palmOne\Hotsync.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program

Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Office Sync Personal.lnk = C:\Program

Files\Alltel\Office Sync\OfficeSyncDesk.exe
O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program

Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
O4 - Global Startup: wbtray.lnk = C:\Program Files\Uniblue\WinBackup

2.0\wbtray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} -

%windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 -

{85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file

missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} -

http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) -

http://www.ipix.com/download/ipixx.cab
O16 - DPF: {143B3E6F-2C70-4238-85A1-D4F414C792B8} (DemoShield DemoX Class) -

http://www.installshield.com/downloads/ ... /demox.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} -

http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating

System Class) -

http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -

http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {67F02384-3864-4BCE-A408-EDD9BD565D51} (DemoShield DemoNow Class)

- http://www.installshield.com/ds/showcas ... emonow.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004 ... com/housec

all/xscan53.cab
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) -

http://209.248.97.252/cab/Live.cab
O16 - DPF: {A343C209-9930-4FA3-84B6-4CE697EC3F5A} (TSGVClientObj Class) -

http://help.gtremote.com/gtremote/464de ... ybTech.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

http://bin.mcafee.com/molbin/shared/mcg ... cgdmgr.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload)

- http://www.fellowshipfamily.org/updates ... Upload.ocx
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) -

https://music.msn.com/client/msnmusax4123.cab
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - Unknown owner -

C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. -

c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee,

Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation -

C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation

- C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Office Sync Personal Service (SevenConnectionService) -

Unknown owner - C:\Program Files\Alltel\Office Sync\ConnectionService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) -

Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WinBackup Scheduler (WinBackupScheduler) - Uniblue Systems -

C:\Program Files\Uniblue\WinBackup 2.0\wbscheds.exe
4Him
Active Member
 
Posts: 7
Joined: July 21st, 2006, 11:00 am
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Unread postby Linkmaster » July 23rd, 2006, 9:06 am

Hi 4Him, Welcome to MalWare Removal !!
Sorry for the delay in reviewing your post

Your log is a little difficult to read !
Run HijackThis again and save the log
Open the log with Notepad
At the top of notepad click on Format and UNcheck wordwrap
Post the fresh HijackThis log here, we can then help you !
Thank you
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby 4Him » July 23rd, 2006, 9:30 am

Sorry for the bad post. I did what you said to do. Let's see if this works.

Logfile of HijackThis v1.99.1
Scan saved at 8:27:55 AM, on 7/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\palmOne\Hotsync.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe
C:\Program Files\Alltel\Office Sync\OfficeSyncDesk.exe
C:\Program Files\Alltel\Office Sync\Connection.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fellowshipfamily.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - Global Startup: Office Sync Personal.lnk = C:\Program Files\Alltel\Office Sync\OfficeSyncDesk.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {143B3E6F-2C70-4238-85A1-D4F414C792B8} (DemoShield DemoX Class) - http://www.installshield.com/downloads/ ... /demox.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {67F02384-3864-4BCE-A408-EDD9BD565D51} (DemoShield DemoNow Class) - http://www.installshield.com/ds/showcas ... emonow.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://209.248.97.252/cab/Live.cab
O16 - DPF: {A343C209-9930-4FA3-84B6-4CE697EC3F5A} (TSGVClientObj Class) - http://help.gtremote.com/gtremote/464de ... ybTech.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcg ... cgdmgr.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.fellowshipfamily.org/updates ... Upload.ocx
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.com/client/msnmusax4123.cab
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
4Him
Active Member
 
Posts: 7
Joined: July 21st, 2006, 11:00 am

Unread postby Linkmaster » July 23rd, 2006, 5:39 pm

Not a problem, it happens to everybody !!

First of all, do you remember the content of the popups you are getting??

You may wish to print out a copy of these instructions to follow while you complete this procedure

I see you have Spyware Stormer
This is listed at Spyware Warrior as Rogue Antispyware. This is from the site :

aggressive advertising; drive-by-downloading; false positives work as goad to purchase; variant of NoSpyX, SpyVest, SpywareCleaner, Spyware Wizard, & Spyware Slayer; Ad-aware knockoff


I suggest you uninstall it if it is present:
Go to Start, Control Panel, Add/Remove Programs and Uninstall the following : (if present)

Spyware Stormer

When finished uninstalling close Control Panel

I need you to download some programs to aide in our fix :Do Not Run Them Yet

Download ATF (Atribune Temp File) Cleaner© by Atribune

Download and Install Ewido Anti-Malware© by Ewido Networks

Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the main screen select the icon Update then select the Update now link
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Close Ewido Anti-Malware

Reboot to Safe mode
Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

Run HijackThis
Scan and when it finishes, put a check mark only next to these following items : (if present)

R3 - Default URLSearchHook is missing

O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab


Close all browsers and any open Windows, making sure that only HijackThis is open
Click Fix Checked

Run Ewido Anti-Malware
Click on Scanner at top
Click on Settings
Once in the Settings screen click on Recommended actions and then select Quarantine
Under Reports, Select Automatically generate report after every scan
Un-Select Only if threats were found
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan
Ewido will now begin the scanning process, be patient this may take a little time
Once the scan is complete do the following :
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Close Ewido Anti-Malware

Reboot to Normal Mode

Please post a fresh HijackThis log along with the Ewido log here and let us know if the popups have stopped !!
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Unread postby 4Him » July 24th, 2006, 8:46 am

Here's the memory message I've been getting - "Your system is low on virtual memory. Windows is increasing the size of your Virtual Memory Paging file. During this process, memory requests for some applications may be denied."

Logfile of HijackThis v1.99.1
Scan saved at 7:41:18 AM, on 7/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Alltel\Office Sync\OfficeSyncDesk.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Alltel\Office Sync\ConnectionService.exe
C:\Program Files\Alltel\Office Sync\Connection.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fellowshipfamily.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - Global Startup: Office Sync Personal.lnk = C:\Program Files\Alltel\Office Sync\OfficeSyncDesk.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {143B3E6F-2C70-4238-85A1-D4F414C792B8} (DemoShield DemoX Class) - http://www.installshield.com/downloads/ ... /demox.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {67F02384-3864-4BCE-A408-EDD9BD565D51} (DemoShield DemoNow Class) - http://www.installshield.com/ds/showcas ... emonow.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://209.248.97.252/cab/Live.cab
O16 - DPF: {A343C209-9930-4FA3-84B6-4CE697EC3F5A} (TSGVClientObj Class) - http://help.gtremote.com/gtremote/464de ... ybTech.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcg ... cgdmgr.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.fellowshipfamily.org/updates ... Upload.ocx
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.com/client/msnmusax4123.cab
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Office Sync Personal Service (SevenConnectionService) - Unknown owner - C:\Program Files\Alltel\Office Sync\ConnectionService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe


---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:33:24 AM 7/24/2006

+ Scan result:



HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Adware.WebRebates : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@servedby.advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@centrport[2].txt -> TrackingCookie.Centrport : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@clickagents[1].txt -> TrackingCookie.Clickagents : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@com[2].txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@data.coremetrics[1].txt -> TrackingCookie.Coremetrics : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@as-us.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@gator[1].txt -> TrackingCookie.Gator : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@hypertracker[1].txt -> TrackingCookie.Hypertracker : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@linksynergy[2].txt -> TrackingCookie.Linksynergy : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@qksrv[1].txt -> TrackingCookie.Qksrv : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@valueclick[2].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Program Files\PestPatrol\Quarantine\20040830151410115.zip/Documents and Settings/Bill/Cookies/bill@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).


::Report end
4Him
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Unread postby Linkmaster » July 24th, 2006, 11:52 am

Your log seems to be clean !!

Have a look HERE

Follow the instructions and let me know what you find out !
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Unread postby 4Him » July 24th, 2006, 12:22 pm

Thanks for all your help.

I followed the link to Dave Taylor's site and was okay until I came to the part about determining which process was using more virtual memory than it should. How do I know how VM each process is supposed to use?

Also, I am currently using Webroot Spy Sweeper. Do recommend it?

PS: I will be making a donation.
4Him
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Joined: July 21st, 2006, 11:00 am

Unread postby Linkmaster » July 24th, 2006, 12:27 pm

You are very Welcome, just glad to be of help !!

How do I know how VM each process is supposed to use?


Post the top 5 users here and I may be able to help !!

Also, I am currently using Webroot Spy Sweeper. Do recommend it?


YES, very good app !! :D

PS: I will be making a donation


Thank you !!
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Unread postby 4Him » July 24th, 2006, 12:45 pm

Here's what I found.

Outlook.exe 125,912k
iexplorer.exe 94,984k
explorer.exe 65,664k
Svchost.exe 63,676k
spoolsv.exe 38,392
4Him
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Unread postby Linkmaster » July 24th, 2006, 12:47 pm

Outlook looks like a good culprit !!

How much memory do you have on your system ??
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Unread postby 4Him » July 24th, 2006, 1:03 pm

512
4Him
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Unread postby Linkmaster » July 24th, 2006, 1:40 pm

Here is a good site on Optimizing Pagefile

I don't see anything Malware related in your log !

How is your system running now ??

Here are a few tools that I recommend for protecting your system and reduce the risk of infection again !!

Real Time Prevention
SpywareBlaster© by Javacool Software
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted Site Zone in IE.

File Cleaners (temp, prefetch, cookie, etc)
2000/XP Only
ATF (Atribune Temp File) Cleaner© by Atribune
All Windows
CCleaner© by CCleaner.com

Spyware Scanners:
Ad-aware SE© by Lavasoft : Provides protection and removal of trojans, dialers, malware, browser hijackers, and tracking components
Spybot - Search & Destroy© by Safer Networking : Detects and removes spyware of different kinds from your computer

Good Free Antivirus Programs:
AVG© by Grisoft
AntiVir© by H+BEDV Datentechnik GmbH
Avast© by ALWIL Software
NOTE:Remember always have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

Windows Update:
It's also very important to keep your system up to date to avoid unnecessary security risks
Windows Update

Firewalls:
If you have an "always on" internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
Very good Firewalls :
ZoneAlarm Firewall© by Zone Labs
Sunbelt Kerio Personal Firewall© by Sunbelt

Alternative Browsers :
Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness
FireFox© by Mozilla
Opera© by Opera Software ASA

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Using these tools and keeping them updated will reduce the risk of future infections!!

Do you have any questions??
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Unread postby 4Him » July 24th, 2006, 7:43 pm

It seems to be running better.

Concerning the suggestions you made, I was wondering how my current applications would compare.

I currently have:
ATF cleaner
Webroot Spy Sweeper
McAfee SecurityCenter
McAfee has a firewall available, I just don't have it activated. I also have the Bsecure Internet filter and it too has a firewall available.

What would be your suggestions in regards to these things?
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Unread postby Linkmaster » July 25th, 2006, 6:57 am

I am glad to here that is is better !

Those are fine!!

It is your choice as to what protection you want, just make sure you are protected !! :D

I personally dont use McAfee but that is user preference.

You will get good and bad about almost every product, that is why I try some things then decide for myself !

Concerning the firewall, enable one of them (just use 1), and go to the GRC site and test each one. That may help you decide !
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Unread postby 'KotaGuy » July 30th, 2006, 10:36 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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